1. Otis ElevatorCompany
North AmericanOperations
Otis ServiceCenter
212 West NewberryRoad
Bloomfield,Connecticut 06002
(860)242-3632
February 19, 2003
Mr. Andrew Bloom
ESCOEnergy ServicesCompany
309 Pittsfield Road
Lenox,MA 01240
DearMr. Bloom:
On behalf of our facility managementteam,I would like to expressour completesatisfaction with
theoutstandingjob that youandyourteamdidfor ourlightingretrofit project.
We are all very impressedwith the mannerin which your team managedthe completeinstallation
with nodisruptionor delayto our workflow. Theflexibility in your scheduleandexcellent
executionof yourprojectplansignificantlycontributedto thesuccessof thisproject. Pleasepass
alongto yourteamourappreciationfor thesacrificethattheymadeduringtheholidaysto
compressthe project schedule.
While we are enjoying a much brighter working environmentin our warehouse,we are looking
forwardto significantenergycostsavings.Thankyoufor educatingandguidingusthroughthis
energysavingsproject.
Basedon this excellent experiencewith your company,I would enthusiastically recommendESCO
to anyonewho is consideringa lighting cost reductionproject.
Sincerely yours,
Corii<I1aMossberg
Contract Manager
Otis Elevator Company