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![Platform & Solutions @ Opus
[New-Age Technology Solutions Enabling Frictionless Banking and Payments]
Open Innovation Platform to Accelerate Adoption
of AI in Banking and Payments
FinGeniusAI brings together clients, partners, and
financial institutions to develop future-proof
solutions with Opus Technologies. It aims to
address critical challenges faced by the banking
and payment industry and enable easier
implementation with faster build, test, and
deployment cycles.
• Incubating innovative solutions for industry-
specific use cases
• Bringing together expertise to overcome
adoption hurdles
• Development of POCs for low-cost use case
testing
FinGeniusAI Solution for banks and merchants. Intelligent routing powered by AI to ensure a seamless
experience with low failed authorizations and access to wider payment options.
Intelligent Payment Routing
Cash Flow Forecasting
Powerful adaptive learning in predictive analysis to determine cash flow requirements. Provides
liquidity control and eliminates payment delays.
Multiple use cases under testing in collaboration with leading banks and FinTechs. GenAI and LLM
based POCs being developed
GenAI and LLM
Payment Enrichment with Auto-Repair
Complex machine learning techniques to auto-repair payments based on past fixes. Ensures
faster payments and higher STP rates.](https://image.slidesharecdn.com/opusoverviewdeck-october2024clientready-241014035455-f9147820/85/Opus-Overview-Deck-October-2024_ClientReady-pdf-6-320.jpg)
![Platform & Solutions @ Opus
[New-Age Technology Solutions Enabling Frictionless Banking and Payments]
[Accelerators and Configurable Frameworks to Streamline Payment Integration]
Paysemble is a centralized yet loosely coupled set of frameworks to accelerate payment integration. The cloud-based architecture with automated processes ensures
fast development, reliable performance, and simplified maintenance. It supports PCI/PA-DSS compliant features to handle even complex financial transactions.
Paysemble
Message Translation Layer
Message transformation and routing engine that supports various
protocols, communication channels and message formats.
Orchestration Layer
Intelligent orchestration component to support different workflows
and regimes. The orchestration layer can be configured to parse
messages, route communication to destination, build response, store
context and more.
Interface Layer
A highly extensible interface and communications layer ensures
support for different use cases, such as retail payments, money
movement, integration with TCH RTP and FedNow.](https://image.slidesharecdn.com/opusoverviewdeck-october2024clientready-241014035455-f9147820/85/Opus-Overview-Deck-October-2024_ClientReady-pdf-7-320.jpg)
Opus Overview Deck - October 2024_ClientReady.pdf
- 1.
- 2. 4 Global locations - US,Canada, UK, India 100+ Certified Cloud, API, DevOps, Data, AI/ML Practitioners ~27 Years of Existence 5+ Minimum industry experience of our employees 1500+ Person years of Payments domain expertise 40% Employees with Digital Skills 800+ Global headcount Who We Are
- 3. Opus Technologies focuseson shaping the future of payments and banking technologies. With experience building highly innovative solutions and products, we combine our deep technology proficiency with unmatched domain expertise in Payments and Fintech, enabling us to deliver unparalleled quality and value in everything we do. Our team partners with a diverse global customer base, ranging from start- ups to Fortune 500 financial leaders, all focused on digital transformation and driving innovation in payments with AI-first and Cloud-first approaches. About Opus
- 4. Best Global Prepaid ServiceProvider award. Listed in Deloitte Technology Fast 50 and Red Herring Top 100 Asia 1997 Opus Software Services was founded. Built an ATM switch for a global giant in ATM technologies 2001 Deployed Fuel Pay solutions in APAC. ElectraCard payments platform launched 2005 First to implement Biometric ATM, BNAs in India 2003 Introduced prepaid cards in India 2007 Initiated EMV Certification. First to deploy EFT Switch and Active-Active config in APAC 2011 2017 Western Union acquired a part of Opus’ Remittance services organization, leveraging domain expertise 2014 ElectraCard was acquired by Mastercard for its turnkey issuing, acquiring and switching solutions 2019 Sharpens focus on Digital Transformation and works on strengthening market position 2023 & Beyond Focus on delivering cutting- edge AI-led technology solutions through Intelligent Innovation. Company rebranded to Opus Technologies Key Milestones
- 5. Strategic Services • CardIssuance and Card Management • Payment Switch and Payment Processing • Card Modernization • Switch Modernization • Revenue Drivers - BNPL, Virtual Cards, Contactless payments Offerings @Opus Other Enterprise Offerings • Liquidity & Cash Management • Reconciliation • Fraud Management • Dispute Management & Investigations Banking • Retail and Commercial Banking • Digital Banking • Core Banking Commerce 360 • Digital Commerce • Omni-Commerce • Merchant Onboarding • Merchant Acquiring • PayFac Cards And Transaction Processing Money Movement • Real-Time Payments (RTP) • High Value and Cross-Border Payments • Bulk And Batch Payments • Payment Modernization • Revenue Drivers -B2B, B2C, G2C, C2B, P2P Alternate Payments • Digital Wallet • Crypto, Stable Coins, CBDCs Modernization • Cloud Adoption Services • Cloud-Friendly Application Development • Legacy Modernization • APIfication • FinTech Innovation Services Platform Engineering DevSecOps & SRE • DevOps Advisory Services • DevOps Transformation Services • DevSecOps As A Service • Automated Infrastructure Management • SRE services • DevOps Dashboard & Metrics Services • AlOps Services Data-Led Modernization • Data Stack Modernization • Data Governance, Management, Migration & Security • Data Science & AI/ML Services • Data Analytics Services Industry Segment • Product Advisory Services • Quality Assurance & Testing • Product Maintenance & Support Platform Engineering
- 6. Platform & Solutions@ Opus [New-Age Technology Solutions Enabling Frictionless Banking and Payments] Open Innovation Platform to Accelerate Adoption of AI in Banking and Payments FinGeniusAI brings together clients, partners, and financial institutions to develop future-proof solutions with Opus Technologies. It aims to address critical challenges faced by the banking and payment industry and enable easier implementation with faster build, test, and deployment cycles. • Incubating innovative solutions for industry- specific use cases • Bringing together expertise to overcome adoption hurdles • Development of POCs for low-cost use case testing FinGeniusAI Solution for banks and merchants. Intelligent routing powered by AI to ensure a seamless experience with low failed authorizations and access to wider payment options. Intelligent Payment Routing Cash Flow Forecasting Powerful adaptive learning in predictive analysis to determine cash flow requirements. Provides liquidity control and eliminates payment delays. Multiple use cases under testing in collaboration with leading banks and FinTechs. GenAI and LLM based POCs being developed GenAI and LLM Payment Enrichment with Auto-Repair Complex machine learning techniques to auto-repair payments based on past fixes. Ensures faster payments and higher STP rates.
- 7. Platform & Solutions@ Opus [New-Age Technology Solutions Enabling Frictionless Banking and Payments] [Accelerators and Configurable Frameworks to Streamline Payment Integration] Paysemble is a centralized yet loosely coupled set of frameworks to accelerate payment integration. The cloud-based architecture with automated processes ensures fast development, reliable performance, and simplified maintenance. It supports PCI/PA-DSS compliant features to handle even complex financial transactions. Paysemble Message Translation Layer Message transformation and routing engine that supports various protocols, communication channels and message formats. Orchestration Layer Intelligent orchestration component to support different workflows and regimes. The orchestration layer can be configured to parse messages, route communication to destination, build response, store context and more. Interface Layer A highly extensible interface and communications layer ensures support for different use cases, such as retail payments, money movement, integration with TCH RTP and FedNow.
- 8. Test Case maintenanceis a pain for QA engineers , constant changes to UI elements requires changes to test cases. Maintenance requires 30-70% of QA effort in any Software Development Life Cycle. Automated Test case creation requires programming knowledge and is not intuitive. Defect Root Cause Analysis is always a manual process and needs intervention by experts. Test Data is created externally, even if it is automatically created using a standard tool. Test Execution Reporting & Analysis is mostly manual and is not always trivial. Revolutionize Your Testing with AI-powered Automation ⚬ Leverage our custom-developed framework: Opus AI- powered test automation. ⚬ Achieve comprehensive test coverage with minimal effort. Opus AI-Powered Test Automation Framework ⚬ Partner led solutions augmented with Opus’s payment domain prowess ⚬ Custom features based on your needs. Partnership-based Solutions Benefits Improved Quality • Robust Testing Practices • In-Sprint Testing Our Approaches Industry Challenges Enhanced Coverage • Increase coverage by 1.5 X Increased Efficiency • Accelerate test execution cycles by 7-10X • Reduce maintenance by 70%
- 9. Opus Test AutomationFramework as Accelerator • Opus framework is not a product but is an accelerator • It has pre-built components as depicted in the Framework component layout • It is built as Behavior Driven Test Automation using Java and Cucumber • It can be used to accelerate the Test Automation implementation to reduce the design efforts by 40% to 60% and implementation by 20% to 30% Advantages of Opus Framework Test Automation Framework – Proposed Components Data Management (Dataset and Data Population) Database Validation (Amount, Balance, etc.) Request Management (Msg Template Re-usability) Log file Validation Test Case Management (Maintaining, Designing Templates and Grouping/Labeling the tests) Cross-Platform Testing (Configuration to test Foundation, Cores independently) Common Validation (Req & Resp Field level Validation) Cross-Environment Testing (Dev, Test, UAT, etc.) Self Healing Capabilities Test Report Auto Analysis AI Led Test Data Generation Log File Analysis using AI AI-Led Test Case Generation Legends The component is largely built; customization for specific testing is required The component is built to some extent To be custom- built Roadmap - AI Capabilities • Data Simulation: Continuous improvement in simulating test data based on missing/new scenarios, cleaning, generation, categorization, optimization • Test Case Creation: Extraction of steps from user stories, test data load association, self-healing of test cases • Test Case Management: Categorization of test cases, optimization • Log File Validation: Validation of test results against log file entries. Error log analysis. • Report Analysis: Validation of test results against log file entries, RCA Advantages of AI-based implementation (Futuristic approach) AI Components
- 10. Making Real ImpactWith Customers & Partners Achieving Success Together We help leading global organizations build payment solutions for the future using next-gen technologies. Marquee Clients Cards, Commerce, Money Movement & Transaction Processing Key Partnerships API Modernization Cloud Transformation Industry Partners
- 11. Cards @ Opus ModernizingCard Issuing Platforms – API first approach Cards Modernization Digital-first, NextGen Platform re- architecture for Card Issuers and Service Providers Run & Change Efficiency Automated service deployment and governance aiming for zero end user computing Revenue Drivers Helping build differentiated use cases in Card Issuing space – • Digital Wallet Push Provisioning • Buy Now Pay Later • Virtual Cards, • Multi-currency Cards • Digital PIN • Card Controls Transformational Monetize through Marketplace APIs delivering experience beyond legacy offering Case Studies Industry-leading Cards Practice helping Issuers transform by leading with Open Banking, BIAN standards, and API-first cloud-native solutions 15+ years of deep industry experience 100+ Cards Consultants spread across global locations Experience across Debit, Credit, and Prepaid issuing Card Products Practice Overview Co-developed a modern cloud-native issuing platform for one of the industry leading payment technology provider in the US API-led transformation for a large card issuing system in the US , delivering a FinTech marketplace Enabled a large financial institution in the UK to refresh their card processing business as part of their digital transformation goals. Partnered with a payment provider in Eastern Europe to modernize their issuing platform by implementing partner solution Our Offerings Assessments • Platform Modernization Strategy & Planning • Market Capabilities Study / fitment analysis • Technology Blueprint Platform Engineering • Cloud-native API/Microservices architecture approach • Re-architecture for foundational capabilities - Event driven system, & Enterprise integration • Flexible workflow engine Systems Integration • Implementations • Migrations • Upgrade • Compliance Solution Accelerators Packaged solutions frameworks, Deep industry experience , Non-repeatable, Faster rollouts API Marketplace / DevX • Developer Experience API Strategy & Design • Consulting on BIAN Architecture framework • Approach to Orchestration capabilities
- 12. Money Movement @Opus Leading with differentiation and Subject Matter Expertise Payment Modernization Digital-first, NextGen Platform re- architecture for Financial Institutions, Retailers, and Solution Providers Run & Change Efficiency Automated service deployment and governance aiming for zero end user computing Revenue Drivers Helping build differentiated use cases with emerging Payment rails, also optimize the TCO Transformational Monetize through Marketplace APIs delivering experience beyond legacy offering Solution Accelerators Packaged solutions frameworks, Deep industry experience, Non-repeatable, and Faster rollouts Case Studies • Opus brings differentiated capabilities and experience in the fast-innovating Payments space • We help our clients with Payments Strategy, Consulting, and Systems Integration • We are a member of US Faster Payments Council who is harmonizing instant payments in USA • We are partnered with leading providers of Payments Platform, Solutions (hub), and Gateways • Key competency – ACH, Wire, SWIFT, ISO20022, RTP, Zelle, Cross-border rails • Key Offerings – Payment modernization with API first strategy, MT to MX/ISO20022 migration, Assessment and deployment of Payment hubs Practice Overview Faster Payments Gateway ✓ Ongoing engagement. Opus has been a key partner for NCR for 15+ years ✓ Partnered in the deployment of Platform as a Service (PaaS) offering for UK Faster Payments for a leading Payment Provider Remittance Platform RTP Platform ✓ Strategic partner for Western Union for 18+ years for their Remittance platforms. Headcount of 500+ ✓ Developed ‘Open APIs’ as a single access point for merchants / partners consuming services along with backward compatibility with existing Gateway partners ✓ Designed a highly scalable and configurable solution for RTP Release Automation, Test simulation (ISO20022 messages), and Rule quality checks ✓ The solution offers black box testing with an ability to capture predefined snapshot of over a million messages before any rollout for RTP engine
- 13. Commerce @ Opus Drivingthe shift towards Omni Commerce and bundled solutions Practice Overview 360 degree Customer View Holistic engagement and interaction strategy for Customers through the lifecycle - Acquisition, Sales, Onboarding, and Servicing Cohesiveness Integration with key systems - KYC, OFAC, AML, Credit Risk Scoring, Treasury, Fraud, and fintech solutions enriching the customer experience Revenue Drivers • Omni Commerce • Least cost routing to Acquirers • Checkout modernization - BNPL, Pay by Account • Bundled POS, Payments & Loyalty • PayFac opportunity Transformation API-led Marketplace approach for delivering experience beyond legacy offerings Solution Accelerators Packaged solutions frameworks that allows Merchant onboarding through various CRM and serve merchants Case Studies mPOS to Acquirer integration PCR (Forecourt Systems) Back Office Modernization Merchant Platform Consolidation ✓ Integrated the smart POS terminal to the preferred acquirer ✓ Certified the acquirer/processor for L3 EMV card scheme certification which includes contact and contactless interface ✓ Implemented Payload message from internal (JSON) to external(JSON/ISO 8583, ISO 200022, XML , Hypercom, cyber net and any proprietary) message format and vice versa ✓ With this platform, Payments and finance teams can track, manage & resolve all their data ingestion, reconciliation & exception resolution activities to mitigate revenue leakage and write-offs in a secure cloud- based environment ✓ Pre-configured exception management workflows for timely case issue resolutions ✓ PCCI-DSS secure environment and SOX Compliant ✓ Consolidation of multiple Payment Gateways resulting in savings of over $5m annually ✓ The initiative involved migration of 140k merchants to the consolidated platform ✓ Led the overall solution design, development and migration planning ✓ Co-development model embedding scrum teams within the client workforce ✓ Developed Payment Interfaces for First Data(ATL105 - Buypass), Heartland (NTS protocol), Chevron(ISO8583), Connexus POS ✓ Integrated with Loyalty platform like Comarch, Chevron loyalty hosts ✓ For Mobile payments, Certified with First Data using FD connector switch legacy interface • Opus has been serving variety of Retailer segments including Grocery, PCR, Restaurants, and SMB • We are member of emerging standards and industry associations - including Nexo and ETA • We offer our Consulting and Integration Services for - Merchants Management, Onboarding, Merchant Risk Assessment, CRM Integration, Inventory Management, Integration Gateways • We enable Merchants to enrich their checkout options accepting various forms of Payments, manage the Clearing & Settlement with networks and FIs • We support capabilities like – Multicurrency, Multi-time-zone settlement, Currency conversion, etc. • We have several accelerators like Merchant onboarding developed using Salesforce
- 14. Acquiring/Issuing/Terminal Driving • ATMDriving (NDC, DDC, nexo) • POS Driving (SPDH, Hypercom, nexo) • Ecom/Digital/Contactless • Merchant Management Authorization/Authentication • Single and Dual Messaging • Authorization Rules • Transaction Security, EMV, Tokenization • Balances, Usage and Limit Management Routing/Switching/STIP • Message orchestration, transformation and enrichment • Single/Split Routing, Timer Management • Stand In Processing, SAFing Card Schemes Integration • International Card Networks: VISA, MasterCard, Amex etc... • Regional/Domestic Card Networks: VISA DPS, TSYS, LINK, Interac etc... Back Office • Clearing and Reconciliation • Settlement • Dispute and Chargeback Management • Pivoted on next generation technologies laying the foundation of the ‘Switch of the future’ • Partnering with the leading brands helping them modernize their legacy Switch offerings • Anchored several Cloud certifications (like GCAF) and benchmarking exercises for the Switch • Successful track record with marquee Financial institutions, acquirers /Issuers, PSPs and FinTechs • Solid SMEs with deep expertise in Transaction Processing space 25+ years of deep industry experience 150+ Consultants from spread across global locations 20+ Major Banks 150+ Transaction processing practitioners 170+ customers served for Switch Solution Practice Overview 3rd Party Integration • Core Banking • HSM • Any message format: ISO 8583, ISO20022, XML, JSON etc... • TCP/IP, HTTP, MQ Transaction Processing @ Opus Deep expertise with leading Payments Switch Solutions in the market Our Experience
- 15. Retail Banking @Opus Driving toward unique user experiences leveraging Digital • Opus brings differentiated capabilities and experience in the Retail Banking space • We partner with key Solution providers helping them build modern platform solutions leading with a Digital-first strategy • Key competency – Self-Service Banking, Branch modernization, Remote Check Deposit, Digital Account Opening, and DevX / Experience APIs • Key Offerings – Strategy & Roadmap planning, Due Diligence, Impact Assessments, Prototyping, Cloud deployments, Product Development, and Systems Integration Practice Overview Branch, Modernization Modern service platform connecting legacy infrastructure- ATM, ITM, Branch with Digital Banking for account services, Sales, Onboarding and Marketing Transaction Interoperability Capability facilitating message interoperability from traditional formats NDC, NDCe, ISO, SOAP, XML based to Open API standards Revenue Drivers Helping build differentiated use cases with BaaS strategy • Digital account opening • Instant card issuance • Issuer led Buy Now Pay Later offers • Omni-channel banking platform • Voice / Conversational Banking • Promotions & Rewards Transformational Monetize through Marketplace APIs delivering experience beyond legacy offering Integration Capability Modern enterprise integration capability for multiple traditional Core Banking platforms Case Studies Channel Services Platform Digital Account Opening ✓ Partnered with NCR for a synchronized integration within banking infrastructure and Terfina to offer instant account opening along with card issuance ✓ Helped NCR with a strategy to deliver a unified solution encompassing its banking, card issuing , account opening and lending solutions. Banking-as-a-Service ✓ Assisting the customer in introducing experience APIs on their marketplace for a variety of Banking capabilities ✓ Developed orchestration layer between the marketplace APIs and the Core systems adopting API management platforms and choreography tools Digital Banking ✓ Build adjunct use cases within NCR card platform for NCR digital banking platform to deliver several cards and accounts management use cases to its partner issuers, credit unions. ✓ The cloud-native solution delivered on a GCP platform with end-to-end DevSecOps pipeline ✓ Branch, ITM/ATM modernization to support modern API integration capabilities ✓ The cloud-native solution delivers foundational capabilities and core integration adapters for NCR Channel Service to integrate with FIS IBS, Finastra, Hogan and several other core banking infrastructures
- 16. Diversity, Equity &Inclusion – DEI Focused Approach Towards Inclusivity Opus believes in creating a Diverse, Equitable, and Inclusive (DEI) workplace. Celebrating our differences and ensuring fairness. Our DEI model represents a powerful framework for building inclusive societies, organizations, and communities. Workplace security initiatives Educating and upskilling initiatives (DNI, Pride month celebration ) Inclusive Environment Encouraging women leadership Women-led hiring initiatives ~25% women in Tech @ Opus
- 17. Opus for theCommunity & Sustainability Empowering Communities and Fostering a Sustainable Future 3 PILLARS OF ENABLEMENT A note from Mr. Ramesh Mengawade, Founder and Executive Chairman of Opus “At Opus, we are committed to creating a better tomorrow. In addition to driving value for our customers, employees, and stakeholders, we are also on a mission to give back to the socio-economically backward communities and back projects that create a greener future by building innovative sustainable solutions for the environment.” Pi GREEN is Clean Air innovation company. This startup addresses the issue of severe public health scare in the form of air pollution. An investment of $4.5 million in Series A funding • Sponsor education annually for 1000+ meritorious students from socio- economically backward families • Financial support for career counseling ensures continuous development and empowerment of the students • Addressing environmental challenges by supporting sustainability, ecological balance, and community welfare • Planted more than 30,000+ trees around 50 acres of land in and around DhavalgaonMaharashtraIndia and nearby villages • We are helping farmers earn better by making the most out of their land. In our efforts to save the environment, we provide monetary support to those farmers who permit us to plant trees on their barren land • We are transforming employment aspirations and accelerating rural revival initiatives by bringing jobs to villages. • In a bid to expand the local talent pool, we provide skill development programs and employment opportunities for youth in their villages. • Created 300+ employment since the last 10 financial years in Dhavalgaon and nearby villages Opus Shiksha Farmers For Forest Rural Employment Investment in Sustainability Startup
- 18. @OpusTechGlobal @opustechnologies https://www.opustechglobal.com/ Opus Technologies Inc. 2500Northwinds Pkwy, Suite 350, Alpharetta 30009 Thank You