The document provides information about online reservation and ticket booking for KSRTC buses. It includes: - Details of online reservation counters and POS facilities across various cities - Accepted credit/debit cards for online and POS booking - Reservation and transaction charges for different booking methods - Cancellation slabs and fees depending on time before departure - Accepted ID proofs for booking - Highlights of the online reservation system including data center, broadband, and help desk support - Steps for reserving tickets online including selecting stations, schedules, payment details, and downloading tickets - Instructions for cancelling booked tickets

1. Welcome to
KSRTC
Online Reservation
System

2. Online Reservation Counters
Trivandrum Central Palakkad
Kottarakkara Kozhikode
Kottayam Kannur
Ernakulam Bangalore Magestic
Thrissur Bangalore Satellite
POS (Point of Sale) facility is also available

3. CREDIT / DEBIT CARDS
Online Booking : VISA, MASTER
POS Booking : VISA, MASTER
MAESTRO

4. RESERVATION / TRANSACTION CHARGES
Reservation Transaction
Charge Charge
Reservation Rs. 15/- Nil
Counter
Online Rs. 10/- Rs. 20/-
Booking
POS Rs. 15/- Rs. 20/-
Booking

5. CANCELLATION SLABS
Cancellation Fee Duration
Fee at 25% of the Up to 24 hours before the
basic fare departure time.
Fee at 50% of the Between 24 hours and one
basic fare hour before the departure
time.
No Cancellation fee if KSRTC cancels any service

6. Authorized ID Proof
• Voter Identification Card
• Driving License
• Student’s Identity card issued by recognized
institutions
• PAN Card
• Passport
• Employee Identity card issued by State Government
or Central Government
• Employee Identity card with photograph issued by
any reputed private/public organizations
• Attested copy of photograph affixed Secondary
School Leaving Certificate.

7. HIGHLIGHTS
• In-house Data Centre
• 24 X 7 Reservation Facility
• Open Source OS – Linux
• High Speed Broad Band (Leased Line)
• Reliable Security Features
• 24 X 7 Help Desk

8. HOW TO RESERVE

9. http://www.keralartc.com

10. http://www.keralartconline.com

11. When Click on Ticket Booking link
you get Login/Registration page

15. After Successful login you will get the following web page. Here you have
to select your Source Station and Destination Station.

19. Search result shows schedules between the selected stations with
details regarding Schedule via, Depot, Bus type, fare, Total Seat in the
Bus, Seat Available etc.
Click on the link Today for booking today’s seats.
Next 21 days shows next 21 days seat position and click on the link for
booking

23. Here for Journey From option you should select only the starting place
of the schedule like Bangalore, Trivandrum Central. (Do not select the
pick up points or boarding points)
You can select the Boarding From option in the next page for
selecting the pick up point.

25. You can provide here your VISA/MASTER credit/debit card details.
Here you are asked to enter Credit Card details, but you can give your
Debit card details also, but it should be either VISA or MASTER

28. After successfully entering the details you will get your ticket in pdf format.
You can find your ticket in your Booked History also.

29. After successfully entering the details you will get page showing your
ticket number as above, when you click on the ok button your
ticket will be generated in pdf format. You can either print it or save
to your computer.
You can find your ticket in your Booked History also.

30. CANCELLATION OF TICKETS

32. THANK YOU