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On the way of building your
own engineering culture
Inspired by Spotify
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Background:
Business Development/
Product Management/
QA Automation/
Delivery Manager
Scrum Master
Agile Coach
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Romania, Iasi - 2007
100+ people
Levi9 HQ, Amsterdam – 2005
30 people
Ukraine, Kiev - 2008
170+ people
Serbia, Novi Sad - 2005
350+ people Serbia, Zrenjanin - 2014
30+ people
Why to scale Agile?
How to scale Agile?
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SAFe DAD
LeSS
Enterprise
Scrum
And so on…
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Is there any ligther
approach?
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One of the most interesting models
today in scaling is Spotify because
they elegantly did what I try to do at
GE Healthcare
Alistair Cockburn (one of the founding fathers of agile software
development) visited Spotify and said
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Spotify сreated their unique engineering culture
Inspired by them, we are creating our own engineering
culture
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Building Engineering Culture
Spotify vs Levi9 Customers
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SQUADS
“Basically a
mini
startup”
Spotify Exact Improve Digital Backbase
Sit Together Y Y Y
Spotify Exact Improve Digital Backbase
Long Term Mission
Yes, Squad is divided
per feature
Yes, Squad is divided
per feature
Yes, Squad is divided
per component
Spotify Exact Improve Digital Backbase
have all the skills and tools needed to
design, develop, test, deploy, release..
Y
Y (deploy/release is
the separate squad)
Y
Spotify Exact Improve Digital Backbase
Self Organizing Scrum Scrum/Kanban Scrum
Spotify Exact Improve Digital Backbase
Release early and often
A few times per
day
Release Train Release Train
JUMP IN
Spotify Exact Improve Digital Backbase
Validated learning NO NO NO
Not that easy to apply in outsourcing…
Spotify Exact Improve Digital Backbase
Hack Days
Project Limitless (10
% of the time)
No (hackatons sometimes) No (hackatons sometimes)
Project Limitless
in Exact
Hackatons in Improve Digital
Spotify Exact Improve Digital Backbase
Each squad is fully
autonomous
Y Y Y
AUTONOMY
Spotify Exact Improve Digital Backbase
Survey to measure
team’s autonomy
Y Y Y
Spotify
Exact Improve Digital Backbase
Access to Agile Coach WE ARE HIRING Doesn’t work that well Doesn’t work that well
the squad have access to agile coach who helps to improve way of working
• Grow high performing teams
• Continuous improvement
• Ways of working
• Collaboration
• Grow a high performing
organization
Spotify Exact Improve Digital Backbase
Each squad should have
a Product Owner
Almost there 3
of 4
Y
PO and component
owner for each team
Product Owner
STAKEHOLDERS
TEAM
CHAPTERS
CHAPTERS
People who
do similar
work (design,
frontend, etc
Spotify Exact Improve Digital Backbase
Chapters – people who
does the similar work
Separation on SE
and QE Chapter
PHP, Java, QA,
DevOps Chapter
Separation on BE,
FE and QE
Chapter
Spotify Exact Improve Digital Backbase
Meet regularly to discuss
expertise and challenges.
Separation on SE and
QE Chapter
PHP, Java, QA,
DevOps Chapter
Separation on BE, FE
and QE Chapter
Spotify Exact Improve Digital Backbase
Chapter Lead Yes
N/A because they are
on customer side
N/A because they are
on customer side
• Grow individuals
• Grow chapter
competence
• Hire the right
people
• Salary reviews
TRIBES
“Incubators
for a mini
startups”
Spotify Exact Improve Digital Backbase
The squads in a tribe are all
physically in the same office
Yes No (Distributed) No (Distributed)
Spotify Exact Improve Digital Backbase
Regular Tribe
Gatherings
Optional: other teams
usually participate on
demo meetings
No
Announced, but
doesn’t really work
Spotify Exact Improve Digital Backbase
Squad dependencies
tracking
No Yes Not yet, but needed
Spotify Exact Improve Digital Backbase
Separate Operation
Squad – builds the road
to Production:)
No – each squad
is busy with that
Yes
Separate DevOps team
– they take a lot of
routine on themselves
Spotify Exact Improve Digital Backbase
Tribe leader Yes Yes Yes
GUILDS
GUIL
Communities
of Interest
Spotify Exact Improve Digital Backbase
Guild – a group of people that
want to share knowledge,
tools, code, and practices
Azure Guild, BDD
Guild, Agile Guild
QA and Architecture
Guild
No
Spotify Exact Improve Digital Backbase
Guild Coordinator Yes Yes No
Comparison completed
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You can invent such
things by your own
The change is
always in progress
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Go and Try!
Write down my contacts, just in case
Viktor Bezhenar Viktor Bezhenar
vityawassupviktor.bezhenar@gmail.com

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Viktor Bezhenar, Lviv PM Day - On the way of building your own Engineering Culture. Levi9 Example. Inspired by Spotify

  • 1. On the way of building your own engineering culture Inspired by Spotify
  • 2. • TIMELINE PROJECT PLANNING This is an example text. Replace with your own text. Replace with your own text This is an example text. Replace with your own text. Replace with your own text This is an example text. Replace with your own text. Replace with your own text This is an example text. Replace with your own text. Replace with your own text This is an example text. Replace with your own text. This is an example text. Replace with your own text. Replace with your own text Jan-Feb Mar-Apr May_Jun Jul-Aug Sep-Oct Nov-Dec Example Text Example Text Example Text Example Text Example Text Example Text Example Text Example Text Example Text Background: Business Development/ Product Management/ QA Automation/ Delivery Manager Scrum Master Agile Coach
  • 3. • TIMELINE PROJECT PLANNING This is an example text. Replace with your own text. Replace with your own text This is an example text. Replace with your own text. Replace with your own text This is an example text. Replace with your own text. Replace with your own text This is an example text. Replace with your own text. Replace with your own text This is an example text. Replace with your own text. This is an example text. Replace with your own text. Replace with your own text Jan-Feb Mar-Apr May_Jun Jul-Aug Sep-Oct Nov-Dec Example Text Example Text Example Text Example Text Example Text Example Text Example Text Example Text Example Text Romania, Iasi - 2007 100+ people Levi9 HQ, Amsterdam – 2005 30 people Ukraine, Kiev - 2008 170+ people Serbia, Novi Sad - 2005 350+ people Serbia, Zrenjanin - 2014 30+ people
  • 4. Why to scale Agile?
  • 5. How to scale Agile?
  • 6. • TIMELINE PROJECT PLANNING This is an example text. Replace with your own text. Replace with your own text This is an example text. Replace with your own text. Replace with your own text This is an example text. Replace with your own text. Replace with your own text This is an example text. Replace with your own text. Replace with your own text This is an example text. Replace with your own text. This is an example text. Replace with your own text. Replace with your own text Jan-Feb Mar-Apr May_Jun Jul-Aug Sep-Oct Nov-Dec Example Text Example Text Example Text Example Text Example Text Example Text Example Text Example Text Example Text SAFe DAD LeSS Enterprise Scrum
  • 8. • TIMELINE PROJECT PLANNING This is an example text. Replace with your own text. Replace with your own text This is an example text. Replace with your own text. Replace with your own text This is an example text. Replace with your own text. Replace with your own text This is an example text. Replace with your own text. Replace with your own text This is an example text. Replace with your own text. This is an example text. Replace with your own text. Replace with your own text Jan-Feb Mar-Apr May_Jun Jul-Aug Sep-Oct Nov-Dec Example Text Example Text Example Text Example Text Example Text Example Text Example Text Example Text Example Text
  • 9. Is there any ligther approach?
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  • 12. One of the most interesting models today in scaling is Spotify because they elegantly did what I try to do at GE Healthcare
  • 13. Alistair Cockburn (one of the founding fathers of agile software development) visited Spotify and said
  • 14. • TIMELINE PROJECT PLANNING This is an example text. Replace with your own text. Replace with your own text This is an example text. Replace with your own text. Replace with your own text This is an example text. Replace with your own text. Replace with your own text This is an example text. Replace with your own text. Replace with your own text This is an example text. Replace with your own text. This is an example text. Replace with your own text. Replace with your own text Jan-Feb Mar-Apr May_Jun Jul-Aug Sep-Oct Nov-Dec Example Text Example Text Example Text Example Text Example Text Example Text Example Text Example Text Example Text Spotify сreated their unique engineering culture Inspired by them, we are creating our own engineering culture
  • 15. • TIMELINE PROJECT PLANNING This is an example text. Replace with your own text. Replace with your own text This is an example text. Replace with your own text. Replace with your own text This is an example text. Replace with your own text. Replace with your own text This is an example text. Replace with your own text. Replace with your own text This is an example text. Replace with your own text. This is an example text. Replace with your own text. Replace with your own text Jan-Feb Mar-Apr May_Jun Jul-Aug Sep-Oct Nov-Dec Example Text Example Text Example Text Example Text Example Text Example Text Example Text Example Text Example Text Building Engineering Culture Spotify vs Levi9 Customers
  • 16. • TIMELINE PROJECT PLANNING This is an example text. Replace with your own text. Replace with your own text This is an example text. Replace with your own text. Replace with your own text This is an example text. Replace with your own text. Replace with your own text This is an example text. Replace with your own text. Replace with your own text This is an example text. Replace with your own text. This is an example text. Replace with your own text. Replace with your own text Jan-Feb Mar-Apr May_Jun Jul-Aug Sep-Oct Nov-Dec Example Text Example Text Example Text Example Text Example Text Example Text Example Text Example Text Example Text
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  • 18.
  • 21. Spotify Exact Improve Digital Backbase Sit Together Y Y Y
  • 22. Spotify Exact Improve Digital Backbase Long Term Mission Yes, Squad is divided per feature Yes, Squad is divided per feature Yes, Squad is divided per component
  • 23.
  • 24. Spotify Exact Improve Digital Backbase have all the skills and tools needed to design, develop, test, deploy, release.. Y Y (deploy/release is the separate squad) Y
  • 25. Spotify Exact Improve Digital Backbase Self Organizing Scrum Scrum/Kanban Scrum
  • 26. Spotify Exact Improve Digital Backbase Release early and often A few times per day Release Train Release Train JUMP IN
  • 27. Spotify Exact Improve Digital Backbase Validated learning NO NO NO Not that easy to apply in outsourcing…
  • 28. Spotify Exact Improve Digital Backbase Hack Days Project Limitless (10 % of the time) No (hackatons sometimes) No (hackatons sometimes)
  • 31. Spotify Exact Improve Digital Backbase Each squad is fully autonomous Y Y Y AUTONOMY
  • 32.
  • 33. Spotify Exact Improve Digital Backbase Survey to measure team’s autonomy Y Y Y
  • 34.
  • 35. Spotify Exact Improve Digital Backbase Access to Agile Coach WE ARE HIRING Doesn’t work that well Doesn’t work that well the squad have access to agile coach who helps to improve way of working • Grow high performing teams • Continuous improvement • Ways of working • Collaboration • Grow a high performing organization
  • 36. Spotify Exact Improve Digital Backbase Each squad should have a Product Owner Almost there 3 of 4 Y PO and component owner for each team Product Owner STAKEHOLDERS TEAM
  • 38. CHAPTERS People who do similar work (design, frontend, etc
  • 39. Spotify Exact Improve Digital Backbase Chapters – people who does the similar work Separation on SE and QE Chapter PHP, Java, QA, DevOps Chapter Separation on BE, FE and QE Chapter
  • 40. Spotify Exact Improve Digital Backbase Meet regularly to discuss expertise and challenges. Separation on SE and QE Chapter PHP, Java, QA, DevOps Chapter Separation on BE, FE and QE Chapter
  • 41. Spotify Exact Improve Digital Backbase Chapter Lead Yes N/A because they are on customer side N/A because they are on customer side • Grow individuals • Grow chapter competence • Hire the right people • Salary reviews
  • 44. Spotify Exact Improve Digital Backbase The squads in a tribe are all physically in the same office Yes No (Distributed) No (Distributed)
  • 45. Spotify Exact Improve Digital Backbase Regular Tribe Gatherings Optional: other teams usually participate on demo meetings No Announced, but doesn’t really work
  • 46. Spotify Exact Improve Digital Backbase Squad dependencies tracking No Yes Not yet, but needed
  • 47.
  • 48. Spotify Exact Improve Digital Backbase Separate Operation Squad – builds the road to Production:) No – each squad is busy with that Yes Separate DevOps team – they take a lot of routine on themselves
  • 49. Spotify Exact Improve Digital Backbase Tribe leader Yes Yes Yes
  • 52. Spotify Exact Improve Digital Backbase Guild – a group of people that want to share knowledge, tools, code, and practices Azure Guild, BDD Guild, Agile Guild QA and Architecture Guild No
  • 53. Spotify Exact Improve Digital Backbase Guild Coordinator Yes Yes No
  • 55. • TIMELINE PROJECT PLANNING This is an example text. Replace with your own text. Replace with your own text This is an example text. Replace with your own text. Replace with your own text This is an example text. Replace with your own text. Replace with your own text This is an example text. Replace with your own text. Replace with your own text This is an example text. Replace with your own text. This is an example text. Replace with your own text. Replace with your own text Jan-Feb Mar-Apr May_Jun Jul-Aug Sep-Oct Nov-Dec Example Text Example Text Example Text Example Text Example Text Example Text Example Text Example Text Example Text You can invent such things by your own
  • 56. The change is always in progress
  • 57. • TIMELINE PROJECT PLANNING This is an example text. Replace with your own text. Replace with your own text This is an example text. Replace with your own text. Replace with your own text This is an example text. Replace with your own text. Replace with your own text This is an example text. Replace with your own text. Replace with your own text This is an example text. Replace with your own text. This is an example text. Replace with your own text. Replace with your own text Jan-Feb Mar-Apr May_Jun Jul-Aug Sep-Oct Nov-Dec Example Text Example Text Example Text Example Text Example Text Example Text Example Text Example Text Example Text Go and Try! Write down my contacts, just in case Viktor Bezhenar Viktor Bezhenar vityawassupviktor.bezhenar@gmail.com

Editor's Notes

  1. How it was 1 команда в Сербии , 1 в киеве (по 4 человека) Больше команд стало Все работали по скраму. проблемы - Не было регулярных релизов Украина делала хороший скрам Сербы не делали хороший скрам (не было ДоД) Релиз трейны появились когда имплементили спотифай Драган – архитектор пришел сказал что надо спотифай – продали клиенту
  2. About Levi9
  3. Это некий тренд, об этом сейчас говорят все. Основная причина следующая. Большие компании заметили как маленькие подвижные стартапы захватывают их рынки. Они тоже захотели так же быстро и ловко реагировать на изменения, так же часто делать релизы. Поэтому они захотели, чтобы все их команды работали по скраму в рамках одного продукта. Поскольку команд много, а продукты большие, возник вопрос синхронизации этих команд и некого выравнивания всех этих команд вокруг одной цели. 1-2 teams which works via Agile Methodology – it is ok. If you have 4-… teams working within one product, and you want them to use Agile – it is coming more complicated Задача – если у вас есть одна команда которая работает по agile – это ок. Если у вас есть много команд, которые должны придерживаться неких выровняных agile практик при продуктовой разработке – это сложнее.
  4. Как чаще всего это происходит? Сначала скрам проникает в одну из команд. Появляется этот маленький agile оазис. Потом масштабируется на продукт, потом масштабируется на департаменты
  5. Тяжеловесные подходы к масштабированию
  6. Как видите выбор фреймворков и подходов просто огроменный
  7. Мы все слышали, но мало кто пользовался. Шведский сервис стримингового воспроизведения музыки, заслужил любовь миллионов пользователей по всему миру. Я не пользовался, но верю, что это отличный продукт Как всегда побеждает маркетинг Strong autonomous teams with clear missions and supporting leadership
  8. Это не методология, это просто опыт, который разные компании пытаются перенять
  9. Ronnie: Okay – and maybe just a follow-up question to that: In your opinion, when an organization is looking to adopt Scrum and globally distribute, have you found that it’s easier to sort of treat the teams all as equals, if you will? Each one’s equally able to grab work from a bigger picture from the product backlog, or do you think that it’s easier to delegate certain either component areas or certain pieces of functionality to particular teams; or do you think that creates too much of a siloed pigeonhole? JEFF SUTHERLAND Jeff: You always want to maximize the feature teams. You always want to have cross-functional teams and have every capability on the team that’s needed to get to a ‘done’ state. One of the most interesting models today in scaling is Spotify because they elegantly did what I try to do at GE Healthcare. And what they’ve done is they have almost all features-driven teams. They do have some component teams, but almost all features-driven teams and all features-driven teams have a visible piece of the Spotify user interface. And every team can upgrade their piece of the product, every sprint, without disrupting any other piece of the product. And so, by making things visible for every team, and really managing the architecture and the dependencies properly, it gives them a very powerful way to implement a really cool product. And they really have to be fast and they really have to be Agile because their competitors are Amazon, Google and Apple. And any one of them will crush them if they don’t run fast enough. Google, Apple and Amazon are like a big tsunami, all coming at them at once and they have to run fast enough so that the wave doesn’t crash on them. Basically, they use Agile globally to do it. So I’d recommend that your people really study the way Spotify has done this.
  10. The Spotify model: how to create, dissolve, and remix teams to be more dynamic and more innovative
  11. The Spotify model: how to create, dissolve, and remix teams to be more dynamic and more innovative
  12. Экзакт наш клиент – Всего у ребят около 25 команд, 4 в Украине, большой кусок в Голландии и Малайзии. Наш девелопмент менеджер очень проактивный и инновационный товарищ, он сфокусирован на эффективном взаимодействии и росте украинской части. Exact Online is a fast growing online solution with offerings for accountancy, accounting, PSA, manufacturing and wholesale distribution for SMBs and their accountants. With Exact Online our clients have a solution to effectively manage their business and conduct powerful analysis at any place and with any device. Exact Online is available in the Netherlands, Belgium, Germany, UK and US and will be launched in France later this year. The total number of paying companies is 200k and the annualized recurring revenue over 35 million euros.
  13. Backbase – это CMS для банков. С помощью бекбейса вы можете строить типичные для банков лендинг пейджи как в вордпрессе
  14. Improve Digital – the software for the advertisers. Platform for advertisers. There Мы на пути к реализации Spotify на проекте импрув диджитал. 60 человек в трех локациях – Нови Сад, Киев, Москва. Плюс Амстердам как заказчик всего этого дела. Есть проблемы со сменой вывески. В проведении изменений был заинтересован только киевский офис Леви9, но с остальными локациями, и что самое грустное, со стороны кастомера, сильно проактивного подхода замечено не было. Культурно проект Импрув диджитал пока не готов к спотифай модели, к чему то еще кроме формального деления на сквады и трайбы
  15. Весь персонал делится на подразделения под названием сквод
  16. Sit together.
  17. Лаунж зоны должны быть у каждого сквода Special squad for maintenance in Improve
  18. Определенный кусок функционала. Примеры миссий
  19. Decide their own way of working
  20. Exact не использует релиз трейн, а старается деплоить как можно чаще, как только есть билд, на котором прошли успешно все тесты.   Exact использует XLDeploy инструмент для деплоя. Теоретически, все должно происходить автоматически, но в реальности им надо деплоить в разные датацентры в разных странах, иногда подкручивают руками.   Но процесс кратко такой - на релизной ветке периодически (несколько раз в день) запускается интегрейшон тестирование, регрессионное тестирование юай тестов. Если все тесты проходят успешно, то формируется артифакт (zip архив), который потенциально может быть шипебл (деплойебл).   При решении ответственных сотрудников, что будет деплой - этот артифакт разворачивается на окружениях в разных датацентрах, в артефакте содержатся как файлы системы, так и необходимые инструменты для изменений баз данных, и.т.д. Описание процесса разворачивания находится в инструменте XLDeploy и должно происходить автоматически, но в реальности иногда что-то подкручивают руками.    В случае успешного релиза - отмечается какой артефакт сейчас на продакшене. В идеале - релиз может быть несколько раз в день, реально же было максимум несколько раз в неделю.
  21. means use metrics and A/B testing to find out what is really works and what doesn't
  22. To promote learning and innovation, each squad is encouraged to spend roughly 10% of their time on “hack days”. During hack days people do whatever they want, typically trying out new ideas and sharing with their buddies. Some teams do 1 hack day every second week, others save up for a whole “hack week”. Hack days are not only fun, they are also a great way to stay up-to-date with new tools and techniques and sometimes lead to important product innovations! BTW знаете ли вы почему логотип гмэйла здесь? Потому что подобная практика (называемая 20% policy), по легенде, сделала возможным появление на свет таких продуктов как Google News, Gmail и даже Adsence
  23. Project Limitless
  24. Project Limitless
  25. Ideally each squad is fully autonomous with direct contact with their stakeholders, and no blocking dependencies to other squads. Basically a mini-startup. With over 30 teams, that is a challenge! We have come a long way, but there are still plenty of improvements to be made.
  26. Survey to measure team's autonomy To aid in this, we run a quarterly survey with each squad. This helps focus our improvement efforts and find out what kind of organizational support is needed. Here’s a visual summary of one such survey, showing 5 squads within a tribe: The circles show the current state, arrows show the trend. For example we can see a pattern where three squads reports problems around releasing and that it does not seem to improve - this area needs urgent focus! We also see that squad 4 does not have a great situation with agile coach support, but that it is already improving.
  27. The product owner is responsible for prioritizing the work to be done by the team, but is not involved with how they do their work. The product owners of different squads collaborate with each other to maintain a highlevel roadmap document that shows where Spotify as a whole is heading, and each product owner is responsible for maintaining a matching product backlog for their squad.
  28. Chapters - is your small family of people having similar skills and working within the same general competency area, within the same tribe
  29. Chapters - is your small family of people having similar skills and working within the same general competency area, within the same tribe
  30. Руководитель отдела условно говоря. Менторит людей 50 процентов на сквод, 50 процентов на свой чаптер
  31. Не больше 100 человек Тоже есть своя миссия
  32. The product owner is responsible for prioritizing the work to be done by the team, but is not involved with how they do their work. The product owners of different squads collaborate with each other to maintain a highlevel roadmap document that shows where Spotify as a whole is heading, and each product owner is responsible for maintaining a matching product backlog for their squad.
  33. Tribes hold gatherings on a regular basis, an informal get-together where they show the rest of the tribe (or whoever shows up) what they are working on, what they have delivered and what others can learn from what they are currently doing.
  34. Есть взаимодействующие зависимости Есть блокирующие зависимости. Все сфокусированы на то чтобы решить плохие блокирующие зависимости и поддерживать хорошие
  35. Separate operation squad (their job is to give the squads the support they need to release code themselves; support in the form of infrastructure, script Митинги не регламентированы люди собираются по потребности s, and routines)
  36. Tribe leader responsible for providing right habitat.
  37. Frontend guild Bdd guild
  38. Everything is based on Knowlegde Sharing
  39. Рассказать про доклад Антона Зотина на agileee Ребята создали свой фреймворк, в котором не обходится без управляемого хаоса Framework called Magellan Mission Teams, 10 principles, Product Experts (instead of Product Owners), Agile Coaches, Leadership team HERE (ранее Nokia Maps (2011—2012), Ovi Maps (2007—2011)[2], HERE, a Nokia business (2011—2015)) — картографический сервис, принадлежащий корпорации Nokia; используется в многочисленных пакетах программного обеспечения, включая системы навигации (из важнейших: Garmin, BMW, Nissan); доступен для веб-браузеров и телефонов на различных платформах. Карты включают такие функции, как поиск по карте,спутниковые карты, построение маршрутов, 3D-карты, отражение пробок в реальном времени. Here maps присутствуют в 196 странах, предлагая навигацию голосовыми подсказками в 96 странах. Также предоставляет информацию о пробках в 41 странах и имеет внутренние карты примерно 75 600 зданий в 72 странах.