The document discusses the importance of technology accelerators for e-commerce. It notes that technologies like artificial intelligence, the internet of things, voice, mobile devices, augmented/virtual reality, and progressive web apps can drive e-commerce at scale by powering functions like procurement, shipping, finance, marketing, and customer service. The document emphasizes that companies need to focus on creating hyper-personalized experiences for customers and that the world is moving faster each day requiring a mobile-first approach with immediate access.