Candela retail system for pharmacies is specially tailored to cater to the industry specific needs like handling controlled drugs, maintaining manufacturer wise inventory, managing generic information, etc. Read on to refresh your knowledge of pharmacy specific features of Candela.

1. Table of Contents
• Slide 2-3: Greetings from
LumenSoft
• Slide 4-5: Buzz in the Forum
• Slide 6-7: It’s New
• Slide 8-10: Did you know
• Slide 11-12 : Ask our Techie
• Slide 13-14: Repeat after me
• Slide 15: This too is Happening
• Slide 16: In the News
Quote of the Month
Mental health needs a great deal of
attention. It's the final taboo and it needs
to be faced and dealt with. Adam Ant
LumenSoft at 16th
ITCN Asia (Held on 27-29
September’16 in Karachi Expo Centre
www.candela.pk
NEWSLETTER
OCTOBER 2016

2. Oct 10, World Mental Health Day
Greetings from LumenSoft,
Your customers demanded it, you wanted to make your billing more transparent to preclude
chances of errors and mistakes, and we have made it simple for you. It isn’t for nothing that
our slogan is ‘Making Retail Simple’!
Now you can Configure Candela POS, it is as simple as checking a check box, and your pole
display on the cash counter will show complete details of the invoice being made, discounts
applied, VAT charged, etc. You can read more details, and also see the image, in our ‘It’s
New’ section.
Check out more new features and download the latest release to take advantage of all the
awesome new functionalities that we have introduced for Candela users.

3. In this newsletter, we have listed some important functionalities and configurations for our
pharmacy customers. Candela retail system for pharmacies is specially tailored to cater to
the industry specific needs like handling controlled drugs, maintaining manufacturer wise
inventory, managing generic information, etc. Read on to refresh your knowledge of
pharmacy specific features of Candela.
Also, stay tuned for our brand new website coming up next month. Till then get in touch
by emailing us at naureen@lumensoft.biz. And don’t forget to follow us on twitter and like
our facebook page.
Happy retailing and lead a stress free life by making retail simple.

4. LumenSoft Forum

5. And this is being discussed in the forum:
Why earned points of a loyalty club customer are not visible on a repli
Why products are not visible in E-25 report
Why product discount is not applied during a discount
campaign for loyalty club customers
Why expense details mismatch in shop closing and A-06 shop
expense report

6. It’s New
A remarkable new feature in Candela can help you transform the retail experience for your
customers.
On System Configuration>Sale tab, Enable the check box under Duplicate Screen
Configure, in screen# checkbox enter screen number of pole display. Update.
Now on the cash counter, the entire sale receipt being made on the sales and return screen will
be displayed on the pole display for customers.

7. Makeapoint
here.
2. It’s New
If you want to check manufacturer wise details of STRs you can now do so with a new
report introduced in release 12015. Go to: Inventory Mgmt>Process STR and click
print icon to generate ‘STR Pharma manufacturer report.’

8. Did you Know?

9. Did you know about the special features in Candela for
Pharmacy Businesses?
• There are controlled drugs that cannot be sold without doctors ‘prescription. In Candela
RMS you can easily identify such drugs. On Product Definition screen, define control
drugs and attach any attributed defined under 3rd
product variable. The system will
identify all such items as controlled drugs.
• In Candela, you can easily print doctor plus customer names on the sale receipt of
controlled drugs. Select customer and write doctor’s name in the comment section of the
sales and return screen.
• Pharmacies need to make sure that controlled drugs are sold against doctors’ prescription.
You can configure Candela to block sale of such drugs unless names of the doctor and
customer are added to the receipt. Go to: System Configuration>Sale tab. From ‘Control
Drug message’ drop down menu select ‘block.’ Update

10. • For pharmacy businesses, you can define names of manufacturers in variable 4 on
the Product Definition field and attach each defined product with its manufacturer.
• For pharmacy businesses you can group purchase orders on the basis of
manufacturer mapped with products on Product Definition screen under variable 4.
Mark the check box ‘Group on Manufacturer’ on the Purchase Order screen.

11. Ask our Techie
Dear Techie,
I have recently started using Candela for my pharmacy and this has made my retail life
considerably easier.
As you know, same medicines are made by different manufactures and they are sold with
different names meaning their basic formula or generic name is the same. It’s a common
practice by doctors to prescribe medicines by their popular names of particular brands.
Customers also use these names while buying medicines.
Pharmacies need to keep tabs on the generic names of each medicine so that if medicine of
particular brand is not available the other with the same generic name or formula can be sold
I there a way to maintain generic names of medicines being defined in Candela pos?
Pharmacy retailer.

12. Now in the product variable 2 field, use the quick definition button to define generic name of
the defined medicine and select it to attach it with the medicine (defined in the product field)/
Carry out the above actions for every medicine.
On the Sales and Return screen keeping the cursor in product field, click F4. A screen will
pop up, select the medicine you want to sell and click ‘Alternate Products’ tab. The screen
will show all medicines with the same generic name. You can select the one you want to sell.
If you ever need more help, you can always contact our support department.
Keep doing awesome retail and stay happy.
Candela Techie
Dear Pharmacy Retailer,
Yes, in Candela POS you can
easily maintain generic names
of medicines. While you are
defining any medicine, enter
medicine name (brand name) in
the product name field

13. Repeat After Me
• To set a default backup location for your database, go to: Configuration>System
Configuration>General tab. Enter the path in the Default Backup Location field.
• To print company name on barcodes, go to: Configuration>System
Configuration>General tab. Enter your company name in the Label Company Name
field.

14. Repeat After Me
• You can configure your system to always open sales and return screen when you
login. Go to Configuration>System Configuration>General tab. From Welcome
Screen drop down menu, select Sales and Return
• To customize Candela login screen according to your business type, go to:
Configuration>System Configuration>General tab. From Business Type drop
down, select your business type and update.
• You can configure your system to keep ‘Hold product Help’ check box checked
on all screens ('Hold Product Help' check-box on many screens of Candela is used
to hold the product help control until all products are loaded in the grid). Go to
Configuration>System Configuration>General tab. Mark the checkbox ‘Hold
Product Help.’

15. Technology on the Catwalk
Hussein Chalyan, a British/Turkish Cypriot fashion designer,
partnered with Intel for Paris Fashion week to parade
technology on the catwalk.
Models were seen wearing mobile wearable glasses and belts.
The glasses have EEG electrodes to monitor brainwaves plus a
heart monitor and microphone; and the belts had pico
projectors that displayed images and animation to show
wearer’s stress levels. The information from the glasses passes
onto the belt through Bluetooth. The purpose is not just to
make a fashion statement but also to aid the wearer towards
awareness of her/his stress levels.
This Too is Happening

16. Crisis of Anti-Biotic Resistance
World over the health leaders have been raising concerns about the
growing resistance to anti-microbial drugs that include antibiotics,
antivirals, antimalarial drugs and antifungals. Around world about
700,000 people die annually due to drug resistant infections. If
nothing is done to meet the challenge, drug resistant infections are
estimated to kill 10 million people per year by 2050.
In The News
To meet challenge of dealing with antimicrobial resistance and developing new antibiotics, a
meeting was convened by the UN General Assembly on September 21. Thirteen leading pharma
companies presented a roadmap to tackle the issue. The objectives laid down in the road map are:
reduce environmental impact of antibiotic products; ensure its use by right patients; improve
access to antibiotics, vaccines and diagnostics, explore public private collaborations
The roadmap lays out the commitments by pharmaceutical companies to deliver by 2020 to reduce
antimicrobial resistance.