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MARKETING AND SOCIAL MEDIA TRENDS
FOR ATTORNEYS
Ron Idra, Esq. Bruce K. Segall
April 25, 2013
TOPIC 2
ATTORNEY ADVERTISING:
ONLINE / SOCIAL MEDIA PRACTICES
2
3
A BRIEF HISTORY OF ATTORNEY ADVERTISING
1908 1977 1983-5 1995 2005 2010
1800’s - Relative
Freedom
Restrictive
Period
ABA Model
Rules and
additional
rulings
Very restrictive
rules overturned
in New York
Bates vs. State
of Arizona -
Immediate
aftermath
Internet is
born
Birth of
social media
4
ATTORNEY ADVERTISING HISTORY
 Relative de facto freedom, with
debate starting in 1850’s
 1908 – ABA first code – Canon of
Ethics
 In practice, some advertising
continued and rules loosened
Relative
Freedom
(1800’s)
Restrictive
Period (1908-
1977)
5
ATTORNEY ADVERTISING HISTORY (CONT)
 1970’s environment – Consumer
groups and government attacks
 Recent law grads with a legal clinic
believe they need advertising
 Arizona Supreme Court ruling
 Supreme Court upheld advertising
- under First Amendment
- stronger than counterclaims
- right to advertise prices for services
 States still had right to regulate
advertising
Bates vs. State
of Arizona
6
ATTORNEY ADVERTISING HISTORY (CONT)
Opening of “floodgates”
vs.
Narrow interpretation left open questions
 Predictable amount of brash advertising for
personal legal services
 But most, even for personal legal services, has
been unremarkable
By 1978:
 ABA approves TV advertising
 DOJ drops lawsuit
After
Bates vs. State
of Arizona
7
ATTORNEY ADVERTISING HISTORY (CONT)
1983:
Model Code of Professional
Responsibility
Model Rules of Professional
Conduct
1985:
Lawyer dignity can not be regulated
per Supreme Court
ABA focuses on 10 aspirational
1980’s - ABA
Model Rules
8
ATTORNEY ADVERTISING HISTORY (CONT)
 Internet is born
 2002 Amendment to Model
Rules.
 allow referral groups
 mail sent to those in need of legal
services to be labeled as
"Advertising Material" on the
outside of the envelope.
1990’s - Early
2000’s
9
RECENT DEVELOPMENTS IN NY STATE
2005 2007 2010 2010
NYSBA Task
Force on
Attorney
Advertising
Report
New York Rules of
Professional
Conduct
Amended
New York Rules
of Professional
Conduct
Amended
Alexander vs.
Cahill – Courts
Rule Mainly
Against New
Rules
10
ATTORNEY ADVERTISING HISTORY (CONT)
 Identified key issues with current
advertising:
1. False or misleading advertisements
2. Addressing emerging media
3. Jurisdictional and enforcement issues
4. Waiting period prior to personal injury
advertising
 Made four recommendations
1. Changes to Code of Professional
Responsibility
2. Adopt official advertising guidelines and
policy of bar
3. Attorney Advertising Disclaimers
4. Greater enforcement of Advertising rules
NYSBA Task
Force on
Attorney
Advertising
11
ATTORNEY ADVERTISING HISTORY (CONT)
 March 2 – Changes to
Advertising Rules published
 July 23rd - James Alexander,
Alexander & Catalano
challenged rules on First
Amendment grounds
 Using slogan “The Heavy Hitters”
2007
Developments
12
ATTORNEY ADVERTISING HISTORY (CONT)
Alexander Vs.
Cahill – Courts
Rule Mainly
Against New
Rules
March 2010 US Court of Appeals decision on:
 Content-based advertising restrictions
 Client testimonials
 Portrayal of judges or fictitious law firms
 Attention-getting techniques
 Trade or nick names that imply results
 30-day moratorium in targeted communications
regarding personal injury
Court of Appeals
- upheld lower court’s rejection of content based
advertising restrictions
- With the exception of fictitious law firm names
- upheld lower court’s upholding of 30 day
moratorium
13
ATTORNEY ADVERTISING HISTORY (CONT)
 Distinction between
“misleading” and “potentially
misleading”
 Useful Reference -Report of the
Committee on Standards of Attorney
Conduct and the Task Force on Lawyer
Advertising on Changes to the New York
Rules of Professional Conduct in Light
of Alexander v. Cahill”
 Extensive Disclosure
requirements remain
New York Rules
of Professional
Conduct
Amended 2010
14
ATTORNEY ADVERTISING HISTORY (CONT)
Current State
Attorney advertising has an enigmatic
element
Values that act as opposing “pulls”
Even post-2010 ruling, New York generally regarded as
more highly regulated than other states
“Professionalism” Access & Freedom of
Trade
Small Community Mass, urban society
Personal legal services Corporate law
15
CONCLUSION: ATTORNEY ADVERTISING KEY TIPS
 New York Rules of Professional Conduct pp. 163 – 167 is an excellent summary
 Labeling any marketing-related email as “Attorney Advertising” in the subject line
may seem onerous. However, many exceptions exist:
 Current clients (interpreted “more broadly” than “for purposes of conflict of
interest analysis”)
 Former clients
 Certain newsletters and client alerts
 The “primary purpose is general awareness and branding, rather than the
retention of the law firm for a particular matter”
 Participation in an educational program
 Solicitation as a subset of advertising
 No solicitation “by in-person or telephone contact or by real-time or
interactive computer-accesses communication” e.g. pop-up ad “unless the
recipient is a close friend, relative, former client or client.”
 Filing of solicitation as directed on pp. 175-6 of New York Rules
 Use of domain names that do not include name of lawyer or law firm are
permitted under certain circumstances (p.183)
QUESTIONS? CONTACT US
Bruce K. Segall
President
Marketing Sense for Business
bruce.segall@gmail.com
(914) 980-4703
www.marketingsense2.com
www.linkedin.com/in/brucesegall
16

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NYCLA attorney advertising pres 2013

  • 1. MARKETING AND SOCIAL MEDIA TRENDS FOR ATTORNEYS Ron Idra, Esq. Bruce K. Segall April 25, 2013
  • 2. TOPIC 2 ATTORNEY ADVERTISING: ONLINE / SOCIAL MEDIA PRACTICES 2
  • 3. 3 A BRIEF HISTORY OF ATTORNEY ADVERTISING 1908 1977 1983-5 1995 2005 2010 1800’s - Relative Freedom Restrictive Period ABA Model Rules and additional rulings Very restrictive rules overturned in New York Bates vs. State of Arizona - Immediate aftermath Internet is born Birth of social media
  • 4. 4 ATTORNEY ADVERTISING HISTORY  Relative de facto freedom, with debate starting in 1850’s  1908 – ABA first code – Canon of Ethics  In practice, some advertising continued and rules loosened Relative Freedom (1800’s) Restrictive Period (1908- 1977)
  • 5. 5 ATTORNEY ADVERTISING HISTORY (CONT)  1970’s environment – Consumer groups and government attacks  Recent law grads with a legal clinic believe they need advertising  Arizona Supreme Court ruling  Supreme Court upheld advertising - under First Amendment - stronger than counterclaims - right to advertise prices for services  States still had right to regulate advertising Bates vs. State of Arizona
  • 6. 6 ATTORNEY ADVERTISING HISTORY (CONT) Opening of “floodgates” vs. Narrow interpretation left open questions  Predictable amount of brash advertising for personal legal services  But most, even for personal legal services, has been unremarkable By 1978:  ABA approves TV advertising  DOJ drops lawsuit After Bates vs. State of Arizona
  • 7. 7 ATTORNEY ADVERTISING HISTORY (CONT) 1983: Model Code of Professional Responsibility Model Rules of Professional Conduct 1985: Lawyer dignity can not be regulated per Supreme Court ABA focuses on 10 aspirational 1980’s - ABA Model Rules
  • 8. 8 ATTORNEY ADVERTISING HISTORY (CONT)  Internet is born  2002 Amendment to Model Rules.  allow referral groups  mail sent to those in need of legal services to be labeled as "Advertising Material" on the outside of the envelope. 1990’s - Early 2000’s
  • 9. 9 RECENT DEVELOPMENTS IN NY STATE 2005 2007 2010 2010 NYSBA Task Force on Attorney Advertising Report New York Rules of Professional Conduct Amended New York Rules of Professional Conduct Amended Alexander vs. Cahill – Courts Rule Mainly Against New Rules
  • 10. 10 ATTORNEY ADVERTISING HISTORY (CONT)  Identified key issues with current advertising: 1. False or misleading advertisements 2. Addressing emerging media 3. Jurisdictional and enforcement issues 4. Waiting period prior to personal injury advertising  Made four recommendations 1. Changes to Code of Professional Responsibility 2. Adopt official advertising guidelines and policy of bar 3. Attorney Advertising Disclaimers 4. Greater enforcement of Advertising rules NYSBA Task Force on Attorney Advertising
  • 11. 11 ATTORNEY ADVERTISING HISTORY (CONT)  March 2 – Changes to Advertising Rules published  July 23rd - James Alexander, Alexander & Catalano challenged rules on First Amendment grounds  Using slogan “The Heavy Hitters” 2007 Developments
  • 12. 12 ATTORNEY ADVERTISING HISTORY (CONT) Alexander Vs. Cahill – Courts Rule Mainly Against New Rules March 2010 US Court of Appeals decision on:  Content-based advertising restrictions  Client testimonials  Portrayal of judges or fictitious law firms  Attention-getting techniques  Trade or nick names that imply results  30-day moratorium in targeted communications regarding personal injury Court of Appeals - upheld lower court’s rejection of content based advertising restrictions - With the exception of fictitious law firm names - upheld lower court’s upholding of 30 day moratorium
  • 13. 13 ATTORNEY ADVERTISING HISTORY (CONT)  Distinction between “misleading” and “potentially misleading”  Useful Reference -Report of the Committee on Standards of Attorney Conduct and the Task Force on Lawyer Advertising on Changes to the New York Rules of Professional Conduct in Light of Alexander v. Cahill”  Extensive Disclosure requirements remain New York Rules of Professional Conduct Amended 2010
  • 14. 14 ATTORNEY ADVERTISING HISTORY (CONT) Current State Attorney advertising has an enigmatic element Values that act as opposing “pulls” Even post-2010 ruling, New York generally regarded as more highly regulated than other states “Professionalism” Access & Freedom of Trade Small Community Mass, urban society Personal legal services Corporate law
  • 15. 15 CONCLUSION: ATTORNEY ADVERTISING KEY TIPS  New York Rules of Professional Conduct pp. 163 – 167 is an excellent summary  Labeling any marketing-related email as “Attorney Advertising” in the subject line may seem onerous. However, many exceptions exist:  Current clients (interpreted “more broadly” than “for purposes of conflict of interest analysis”)  Former clients  Certain newsletters and client alerts  The “primary purpose is general awareness and branding, rather than the retention of the law firm for a particular matter”  Participation in an educational program  Solicitation as a subset of advertising  No solicitation “by in-person or telephone contact or by real-time or interactive computer-accesses communication” e.g. pop-up ad “unless the recipient is a close friend, relative, former client or client.”  Filing of solicitation as directed on pp. 175-6 of New York Rules  Use of domain names that do not include name of lawyer or law firm are permitted under certain circumstances (p.183)
  • 16. QUESTIONS? CONTACT US Bruce K. Segall President Marketing Sense for Business bruce.segall@gmail.com (914) 980-4703 www.marketingsense2.com www.linkedin.com/in/brucesegall 16

Editor's Notes

  1. Every advertisement other than those appearing in a radio, television orbillboard advertisement, in a directory, newspaper, magazine or other periodical (and anyweb sites related thereto), or made in person pursuant to Rule 7.3(a)(1), shall be labeled“Attorney Advertising” on the first page, or on the home page in the case of a web site. Ifthe communication is in the form of a self-mailing brochure or postcard, the words“Attorney Advertising” shall appear therein. In the case of electronic mail, the subject lineshall contain the notation “ATTORNEY ADVERTISING.”All advertisements shall include the name, principal law office address andtelephone number of the lawyer or law firm whose services are being offered.
  2. (b) For purposes of this Rule, “solicitation” means any advertisement initiated by or on behalf of a lawyer or law firm that is directed to, or targeted at, a specific recipient or group of recipients, or their family members or legal representatives, the primary purpose of which is the retention of the lawyer or law firm, and a significant motive for which is pecuniary gain. It does not include a proposal or other writing prepared and delivered in response to a specific request of a prospective client