This document provides an introduction and overview of the key topics covered in the book. It discusses how today's children, referred to as "millennial children", are different from previous generations in that they are unusually smart, gifted, and identify with concepts like past lives, aliens, and multidimensions. It notes that children around the world seem to be arriving with a special awareness and knowingness that cannot be described. The document suggests that millennial children's near-death experiences may provide insights into consciousness and human evolution. It sets up the book by stating the book will examine case studies of millennial children's near-death experiences and what they can teach us.
The document lists feelings that people may experience when their needs are or are not being satisfied. Feelings of satisfaction include affectionate, compassionate, friendly, loving, and peaceful emotions. Feelings of dissatisfaction include afraid, confused, annoyed, angry, disconnected, embarrassed, fatigued, sad, and yearning emotions. The document aims to provide a comprehensive list of positive and negative feelings related to whether one's needs are met or not met.
This document presents four choices for how to respond when hearing a difficult message: 1) Judgmental ears out - blame or criticize the other person; 2) Judgmental ears in - blame or criticize yourself; 3) Generative ears in - connect to your own internal feelings and needs; 4) Generative ears out - connect to the other person's feelings and needs by showing empathy. The goal is to choose generative responses that avoid judgment and instead understand different perspectives.
The document describes various activities to teach nonviolent conflict resolution skills to students in grades 7-12. The activities address topics like anger, power, escalating vs de-escalating conflict, and include exercises like Concentric Circles, Conflict Escalator, Cornering, Fishbowl, and Hassle Lines. The goal is to help students reflect on personal experiences, practice communication skills, and identify behaviors that escalate or de-escalate conflict.
This document introduces Nonviolent Communication (NVC), which aims to foster empathy and compassion between people. NVC uses specific language to clearly share observations, feelings, and needs without judgment. The goal is meeting everyone's needs through understanding each other. NVC symbolizes domination with a jackal and consideration with a giraffe. It provides a 4-step model for empathetic communication: observation, feeling, need, and request. The document explains how to both give and receive empathy using NVC.
The document summarizes deaths that occurred during or following police contact in the UK in 2012/13. It reports that there were 15 deaths in or following police custody, the same as the previous year. Road traffic fatalities increased to 30 from 19 the year before. Apparent suicides following police custody increased to 64 from 39. Mental health issues continued to be a key factor in many of the deaths. The document provides detailed breakdowns of the types of deaths and investigations conducted. It also discusses lessons that can be learned, such as the need for thorough risk assessments and training on restraint techniques.
This document outlines an agenda for a negotiation skills workshop. The workshop teaches assertiveness, negotiation theory, and how to achieve mutual agreements rather than pretend agreements that cause resentment. It discusses personal power, ownership over decisions, understanding interests behind positions, and aiming for solutions where all needs are met. The workshop also addresses vulnerabilities, boundaries, and how past experiences influence negotiation styles. Attendees are encouraged to reflect on feelings and needs related to negotiation as well as keys to achieving more win-win resolutions going forward.
Rocking Your Inner Giraffe: Cultivating Loving Kindness for Yourself & Others...sethdwebb
This document summarizes a staff development workshop on cultivating compassion through nonviolent communication. It discusses how Montessori teachers can act as artists, alchemists and advocates. It then explains the principles of nonviolent communication, which involve observing objectively without judgment, identifying feelings and needs, and making requests to have needs met. The goal is to use respectful "giraffe language" instead of blaming "jackal language" to foster understanding and peaceful relationships.
This document provides an introduction and overview of the key topics covered in the book. It discusses how today's children, referred to as "millennial children", are different from previous generations in that they are unusually smart, gifted, and identify with concepts like past lives, aliens, and multidimensions. It notes that children around the world seem to be arriving with a special awareness and knowingness that cannot be described. The document suggests that millennial children's near-death experiences may provide insights into consciousness and human evolution. It sets up the book by stating the book will examine case studies of millennial children's near-death experiences and what they can teach us.
The document lists feelings that people may experience when their needs are or are not being satisfied. Feelings of satisfaction include affectionate, compassionate, friendly, loving, and peaceful emotions. Feelings of dissatisfaction include afraid, confused, annoyed, angry, disconnected, embarrassed, fatigued, sad, and yearning emotions. The document aims to provide a comprehensive list of positive and negative feelings related to whether one's needs are met or not met.
This document presents four choices for how to respond when hearing a difficult message: 1) Judgmental ears out - blame or criticize the other person; 2) Judgmental ears in - blame or criticize yourself; 3) Generative ears in - connect to your own internal feelings and needs; 4) Generative ears out - connect to the other person's feelings and needs by showing empathy. The goal is to choose generative responses that avoid judgment and instead understand different perspectives.
The document describes various activities to teach nonviolent conflict resolution skills to students in grades 7-12. The activities address topics like anger, power, escalating vs de-escalating conflict, and include exercises like Concentric Circles, Conflict Escalator, Cornering, Fishbowl, and Hassle Lines. The goal is to help students reflect on personal experiences, practice communication skills, and identify behaviors that escalate or de-escalate conflict.
This document introduces Nonviolent Communication (NVC), which aims to foster empathy and compassion between people. NVC uses specific language to clearly share observations, feelings, and needs without judgment. The goal is meeting everyone's needs through understanding each other. NVC symbolizes domination with a jackal and consideration with a giraffe. It provides a 4-step model for empathetic communication: observation, feeling, need, and request. The document explains how to both give and receive empathy using NVC.
The document summarizes deaths that occurred during or following police contact in the UK in 2012/13. It reports that there were 15 deaths in or following police custody, the same as the previous year. Road traffic fatalities increased to 30 from 19 the year before. Apparent suicides following police custody increased to 64 from 39. Mental health issues continued to be a key factor in many of the deaths. The document provides detailed breakdowns of the types of deaths and investigations conducted. It also discusses lessons that can be learned, such as the need for thorough risk assessments and training on restraint techniques.
This document outlines an agenda for a negotiation skills workshop. The workshop teaches assertiveness, negotiation theory, and how to achieve mutual agreements rather than pretend agreements that cause resentment. It discusses personal power, ownership over decisions, understanding interests behind positions, and aiming for solutions where all needs are met. The workshop also addresses vulnerabilities, boundaries, and how past experiences influence negotiation styles. Attendees are encouraged to reflect on feelings and needs related to negotiation as well as keys to achieving more win-win resolutions going forward.
Rocking Your Inner Giraffe: Cultivating Loving Kindness for Yourself & Others...sethdwebb
This document summarizes a staff development workshop on cultivating compassion through nonviolent communication. It discusses how Montessori teachers can act as artists, alchemists and advocates. It then explains the principles of nonviolent communication, which involve observing objectively without judgment, identifying feelings and needs, and making requests to have needs met. The goal is to use respectful "giraffe language" instead of blaming "jackal language" to foster understanding and peaceful relationships.
This document discusses non-verbal communication and defines it as communication other than words and language, focusing on bodily communication. It outlines different categories of non-verbal communication including paralanguage (vocal qualities that accompany speech), physical appearance, body movement, proximity, touching, eye contact, and smell. It discusses how non-verbal communication conveys feelings, attitudes, power and status. It also notes the complex interplay between verbal and non-verbal communication and the importance of cultural context in interpretation.
Modern Nonviolent Resistance – a pixie anecdote – written by Ah’livia
The presentation evaluates current models of popular social justice and introduces a fresh alternative.
Presentation offers an innovatively simple outlook and suggestions on social justice and the Occupy Wall Street movement.
The IPCC provides oversight of police use of Tasers in England and Wales. Since mandatory referral criteria was established in 2009, the IPCC receives all Taser complaints and discharges. While Tasers provide an alternative to firearms, their use is of high public concern regarding safety and appropriate circumstances. The IPCC's investigations into deaths have not found Tasers to be the direct cause, but injuries from barbs and falls are common. Complaints regarding Taser use have risen each year. The IPCC aims to identify lessons through its oversight, including issues around use on those with epilepsy, duration of cycling, and aftercare. Areas of ongoing concern include drive stun use, use in confined spaces or with vulnerable people, and
When we disagree with what is happening in our world we usually see two choices: (a) keep quiet and keep up a pretense of peace (b) disagree and risk burning bridges. Nonviolent communication provides a third option: share your own experience and ask for what is life-giving.
This talk explores the soft skill necessary to speak up in a nonviolent way. Learn to suspend judgement, feel your emotions, be vulnerable, ask for what you need and see the best in other people.
Ethics in Policing, Corrections, and Criminal JusticeNicholas Tancredi
This document discusses ethics and corruption within law enforcement. It provides several examples of police and prison corruption scandals over the years, including the Rampart CRASH scandal in LA and abuse at a Georgia prison. It also discusses the concept of the "blue wall of silence" where officers cover for each other. While corruption may occur, corrupt officers will eventually be caught. Improving ethics training and leadership can help address these issues.
Social media and civil unrest: challenges and opportunities for UK PolicePaul Reilly
The document discusses the challenges and opportunities for UK police forces with social media and social unrest. It provides examples from Belfast and Bristol riots where social media was used to coordinate violence. During the 2011 English riots, social media spread rumors but was also used by police to provide information and appeal for help identifying rioters. While social media poses challenges around civil unrest, it can also support police community engagement if used cautiously.
This document summarizes key aspects of discretion and dilemmas faced by correctional professionals such as officers and treatment staff. It discusses halfway houses and issues like drugs and abuse that can occur. It describes the discretion that officers have in charging infractions and outlines types of officers. Ethical issues for treatment staff, medical experiments on prisoners, and cases of misconduct by probation officers are also summarized.
The document outlines the 4 components of Nonviolent Communication:
1. Observation - A factual description of events using the 5 senses without judgement.
2. Feelings - The physical sensations and emotions arising from an observation.
3. Needs - The universal human requirements for well-being rather than culturally specific wants.
4. Request - A clear, positive action someone can take to fulfill a need, rather than a demand or vague wish.
This chapter discusses the importance of ethics in the criminal justice system. It notes that ethical issues exist at all levels, from creating laws to punishment. Criminal justice professionals have varying degrees of power and discretion, so studying ethics is critical to determine the right course of action. The chapter also defines key terms like morality, ethics, discretion, and explores the common obligations of criminal justice workers to act with integrity and uphold civil rights.
The document discusses Nonviolent Communication (NVC), which focuses on compassionately meeting needs rather than blaming. It provides an example where a parent expresses frustration with their teenage son's messy room using judgmental language that would likely not motivate the son to help. The document explains how NVC encourages expressing observations, feelings, and unmet needs to allow the other person to understand and address the need from a place of empathy rather than obligation. It advocates listening for the feelings and needs behind what others say to foster understanding instead of judgment. NVC aims to transform interactions by connecting people through shared humanity.
This document contains an excerpt from Eckhart Tolle's book "A New Earth" which discusses the ego and its relationship to human consciousness. The excerpt includes chapters about how the ego forms an illusory sense of self, gets attached to things and roles, and fuels reactivity through complaining and grievances. It also discusses how the pain-body feeds off thoughts and drama to renew suffering. Breaking free involves returning to presence and breaking identification with painful thoughts and emotions.
Napa Valley College Youth Entrepreneur Program: Growing the Next Generation o...juliephall
Napa Valley College is a model for community colleges in California as it relates to articulation agreements with local high schools and integrating Career & Technical Education (CTE) with local colleges such that students can easily transfer to college .
This document summarizes key concepts from a chapter on becoming an ethical professional. It discusses declining morality in society and theories on how people develop morality. It covers biological, learning, and developmental theories of moral development, including Kohlberg's stages of moral development. It then discusses factors that influence unethical behavior and how leaders can foster ethics. Overall, the document examines the development of morality and ethics from multiple perspectives to understand how individuals and society can become more ethical.
This document provides an overview of concepts related to justice, including distributive justice, corrective justice, procedural justice, and restorative justice. It discusses theories of justice proposed by philosophers such as Plato, Aristotle, Rawls, and theories regarding distributive standards. It also covers components of justice such as substantive versus procedural aspects of corrective justice and examples of applying different theories of justice.
Police officers have tremendous power and discretion in society, but some abuse this power through corruption or misconduct. While the majority of officers act professionally and ethically, a small minority engage in criminal behaviors like accepting bribes, planting evidence, or excessive use of force. Corruption can stem from individual officers, poor management and supervision that tolerates unethical behaviors, or systemic issues in how the public and law enforcement interact. Various reforms aim to reduce corruption through improved training, leadership, oversight, and accountability.
This document provides an overview of research on near-death experiences (NDEs). It discusses the history of studying NDEs and common elements reported. NDEs can vary in type, from initial experiences to pleasant, unpleasant, or transcendent experiences. Some similar experiences are also examined. The document also explores NDEs reported by children and suicide survivors. It looks at how the experience can profoundly impact people's lives and the aftereffects commonly experienced, such as changed worldviews, abilities, and relationships. Research on the differences between child and adult experiencers is summarized.
The Nonviolent Communication Circle of Life mandala illustrates the process of NVC through three concentric circles. The inner circle represents the four components of NVC - observations, feelings, needs, and requests - and symbolizes balance and wholeness when communicating from this compassionate place. The middle circle focuses on connecting needs and living in the present moment. The outer circle depicts separation and reactive thinking that can occur without NVC, inviting a return to the balanced inner circle.
This document summarizes a class on Nonviolent Communication (NVC). The class used a giraffe puppet named Oscar to represent a "talking stick" and discussed NVC concepts like empathy, honesty, needs, and applying NVC to relationships and social change. Exercises included identifying needs, active listening without responding, and practicing empathy. Participants found listening without speaking and identifying others' needs as challenging but observed it can help meet needs for self-connection. The document outlines homework on practicing empathy with others and a gratitude journal.
The document provides a visualization of nonviolent communication principles through a circle diagram. The circle shows key components of nonviolent communication including observations, feelings, needs, and requests. At the core is an emphasis on intentions, values, and maintaining a connection with others.
This document introduces the concept of Nonviolent Communication, which focuses on compassionate communication to fulfill human needs and foster understanding. It presents a circle diagram separating observations of facts from judgments, and feelings from requests to show how to have empathetic discussions that consider everyone's perspective to find a mutually agreeable solution.
This document discusses non-verbal communication and defines it as communication other than words and language, focusing on bodily communication. It outlines different categories of non-verbal communication including paralanguage (vocal qualities that accompany speech), physical appearance, body movement, proximity, touching, eye contact, and smell. It discusses how non-verbal communication conveys feelings, attitudes, power and status. It also notes the complex interplay between verbal and non-verbal communication and the importance of cultural context in interpretation.
Modern Nonviolent Resistance – a pixie anecdote – written by Ah’livia
The presentation evaluates current models of popular social justice and introduces a fresh alternative.
Presentation offers an innovatively simple outlook and suggestions on social justice and the Occupy Wall Street movement.
The IPCC provides oversight of police use of Tasers in England and Wales. Since mandatory referral criteria was established in 2009, the IPCC receives all Taser complaints and discharges. While Tasers provide an alternative to firearms, their use is of high public concern regarding safety and appropriate circumstances. The IPCC's investigations into deaths have not found Tasers to be the direct cause, but injuries from barbs and falls are common. Complaints regarding Taser use have risen each year. The IPCC aims to identify lessons through its oversight, including issues around use on those with epilepsy, duration of cycling, and aftercare. Areas of ongoing concern include drive stun use, use in confined spaces or with vulnerable people, and
When we disagree with what is happening in our world we usually see two choices: (a) keep quiet and keep up a pretense of peace (b) disagree and risk burning bridges. Nonviolent communication provides a third option: share your own experience and ask for what is life-giving.
This talk explores the soft skill necessary to speak up in a nonviolent way. Learn to suspend judgement, feel your emotions, be vulnerable, ask for what you need and see the best in other people.
Ethics in Policing, Corrections, and Criminal JusticeNicholas Tancredi
This document discusses ethics and corruption within law enforcement. It provides several examples of police and prison corruption scandals over the years, including the Rampart CRASH scandal in LA and abuse at a Georgia prison. It also discusses the concept of the "blue wall of silence" where officers cover for each other. While corruption may occur, corrupt officers will eventually be caught. Improving ethics training and leadership can help address these issues.
Social media and civil unrest: challenges and opportunities for UK PolicePaul Reilly
The document discusses the challenges and opportunities for UK police forces with social media and social unrest. It provides examples from Belfast and Bristol riots where social media was used to coordinate violence. During the 2011 English riots, social media spread rumors but was also used by police to provide information and appeal for help identifying rioters. While social media poses challenges around civil unrest, it can also support police community engagement if used cautiously.
This document summarizes key aspects of discretion and dilemmas faced by correctional professionals such as officers and treatment staff. It discusses halfway houses and issues like drugs and abuse that can occur. It describes the discretion that officers have in charging infractions and outlines types of officers. Ethical issues for treatment staff, medical experiments on prisoners, and cases of misconduct by probation officers are also summarized.
The document outlines the 4 components of Nonviolent Communication:
1. Observation - A factual description of events using the 5 senses without judgement.
2. Feelings - The physical sensations and emotions arising from an observation.
3. Needs - The universal human requirements for well-being rather than culturally specific wants.
4. Request - A clear, positive action someone can take to fulfill a need, rather than a demand or vague wish.
This chapter discusses the importance of ethics in the criminal justice system. It notes that ethical issues exist at all levels, from creating laws to punishment. Criminal justice professionals have varying degrees of power and discretion, so studying ethics is critical to determine the right course of action. The chapter also defines key terms like morality, ethics, discretion, and explores the common obligations of criminal justice workers to act with integrity and uphold civil rights.
The document discusses Nonviolent Communication (NVC), which focuses on compassionately meeting needs rather than blaming. It provides an example where a parent expresses frustration with their teenage son's messy room using judgmental language that would likely not motivate the son to help. The document explains how NVC encourages expressing observations, feelings, and unmet needs to allow the other person to understand and address the need from a place of empathy rather than obligation. It advocates listening for the feelings and needs behind what others say to foster understanding instead of judgment. NVC aims to transform interactions by connecting people through shared humanity.
This document contains an excerpt from Eckhart Tolle's book "A New Earth" which discusses the ego and its relationship to human consciousness. The excerpt includes chapters about how the ego forms an illusory sense of self, gets attached to things and roles, and fuels reactivity through complaining and grievances. It also discusses how the pain-body feeds off thoughts and drama to renew suffering. Breaking free involves returning to presence and breaking identification with painful thoughts and emotions.
Napa Valley College Youth Entrepreneur Program: Growing the Next Generation o...juliephall
Napa Valley College is a model for community colleges in California as it relates to articulation agreements with local high schools and integrating Career & Technical Education (CTE) with local colleges such that students can easily transfer to college .
This document summarizes key concepts from a chapter on becoming an ethical professional. It discusses declining morality in society and theories on how people develop morality. It covers biological, learning, and developmental theories of moral development, including Kohlberg's stages of moral development. It then discusses factors that influence unethical behavior and how leaders can foster ethics. Overall, the document examines the development of morality and ethics from multiple perspectives to understand how individuals and society can become more ethical.
This document provides an overview of concepts related to justice, including distributive justice, corrective justice, procedural justice, and restorative justice. It discusses theories of justice proposed by philosophers such as Plato, Aristotle, Rawls, and theories regarding distributive standards. It also covers components of justice such as substantive versus procedural aspects of corrective justice and examples of applying different theories of justice.
Police officers have tremendous power and discretion in society, but some abuse this power through corruption or misconduct. While the majority of officers act professionally and ethically, a small minority engage in criminal behaviors like accepting bribes, planting evidence, or excessive use of force. Corruption can stem from individual officers, poor management and supervision that tolerates unethical behaviors, or systemic issues in how the public and law enforcement interact. Various reforms aim to reduce corruption through improved training, leadership, oversight, and accountability.
This document provides an overview of research on near-death experiences (NDEs). It discusses the history of studying NDEs and common elements reported. NDEs can vary in type, from initial experiences to pleasant, unpleasant, or transcendent experiences. Some similar experiences are also examined. The document also explores NDEs reported by children and suicide survivors. It looks at how the experience can profoundly impact people's lives and the aftereffects commonly experienced, such as changed worldviews, abilities, and relationships. Research on the differences between child and adult experiencers is summarized.
The Nonviolent Communication Circle of Life mandala illustrates the process of NVC through three concentric circles. The inner circle represents the four components of NVC - observations, feelings, needs, and requests - and symbolizes balance and wholeness when communicating from this compassionate place. The middle circle focuses on connecting needs and living in the present moment. The outer circle depicts separation and reactive thinking that can occur without NVC, inviting a return to the balanced inner circle.
This document summarizes a class on Nonviolent Communication (NVC). The class used a giraffe puppet named Oscar to represent a "talking stick" and discussed NVC concepts like empathy, honesty, needs, and applying NVC to relationships and social change. Exercises included identifying needs, active listening without responding, and practicing empathy. Participants found listening without speaking and identifying others' needs as challenging but observed it can help meet needs for self-connection. The document outlines homework on practicing empathy with others and a gratitude journal.
The document provides a visualization of nonviolent communication principles through a circle diagram. The circle shows key components of nonviolent communication including observations, feelings, needs, and requests. At the core is an emphasis on intentions, values, and maintaining a connection with others.
This document introduces the concept of Nonviolent Communication, which focuses on compassionate communication to fulfill human needs and foster understanding. It presents a circle diagram separating observations of facts from judgments, and feelings from requests to show how to have empathetic discussions that consider everyone's perspective to find a mutually agreeable solution.
When you understand that relationships are based on fulfilling each other's needs, it becomes clear how to develop, improve, or end relationships. A good relationship involves each person mutually fulfilling the other's needs. Strong relationships form when both partners have strong needs that the other meets. Poor relationships form when needs go unmet. To enhance a relationship, one should determine the other's needs and fulfill them, while to end a relationship, one should leave the other's needs unmet. Understanding one's own needs and those of others is key to building successful interpersonal relationships.
This document provides lists of feelings and needs that help gain awareness of one's inner experience. The feelings are categorized based on whether needs are fulfilled or not fulfilled. When needs are fulfilled, feelings include absorbed, adventurous, and peaceful. When needs are not fulfilled, feelings include afraid, aggravated, and angry. The document also lists universal human needs in four categories: autonomy, interdependence, physical nurturance, and mental/spiritual communion.
1. Nonviolent Communication (NVC) is a model for social change that uses compassionate language to strengthen human connections, even during conflicts. It focuses on observing facts, identifying feelings and needs, and making requests, rather than judging others.
2. NVC aims to resolve conflicts by understanding each person's observations, feelings, and needs. It values meeting everyone's needs through compassion instead of blame or demands.
3. NVC involves objectively observing facts, identifying honest feelings and underlying universal needs, and making specific, doable requests. This transforms conflicts from fights or submissions into mutual understanding of human needs.
This document outlines a framework for understanding human needs organized into four categories: survival, protection, connection, and meaning. It defines needs as universal resources required to sustain and enrich life, making no reference to how those needs are met. A key distinction is drawn between needs themselves and the specific strategies or behaviors used to meet those needs. The framework is inspired by the work of psychologists Marshall Rosenberg and Manfred Max-Neef.
This document contains a needs list organized into categories of CONNECTION, HONESTY, MEANING, PLAY, PEACE, PHYSICAL WELL-BEING, and AUTONOMY. It includes over 50 human needs such as acceptance, affection, appreciation, belonging, closeness, communication, community, compassion, consistency, contribution, creativity, discovery, empowerment, growth, hope, learning, love, purpose, respect, stimulation, understanding, and more.
This document outlines the Four Ds of Disconnection which are behaviors that express unmet needs in a negative way. The four Ds are Diagnosis, Denial of Responsibility, Demand, and Deserve. An example is provided for each D along with an exercise asking the reader to identify examples, their feelings in response, and empathic guesses about the other person's feelings and needs.
This document lists evaluative words and phrases and maps them to corresponding feelings and needs in giraffes. It shows that evaluative words like "abused", "criticized", and "pressured" can elicit feelings like anger, fear and hurt in giraffes. The document also outlines corresponding needs like caring, respect, autonomy and safety. It aims to help understand how language that judges, diminishes or harms can impact well-being by disconnecting giraffes from their core needs.
Linda Wemhoff provided generous support to the author in proofreading and revising two editions of his booklet on compassionate communication. The author expresses heartfelt thanks for her assistance. He encourages readers to appreciate the booklet by visiting Linda's website, RecipeForPeace.com, which provides further information on the work of Marshall Rosenberg and nonviolent communication.
The document provides information about the CNVC Trainer Certification Process. It outlines the general information, preparation, forms, and assessment required to become a certified CNVC trainer. The certification process has three phases - registration, pre-assessment, and assessment. Candidates are expected to have at least a year of teaching NVC as a non-certified trainer and receive mentoring from multiple certified trainers. The pre-assessment involves submitting materials including a statement of purpose, training logs, and personal journals documenting the candidate's learning and use of NVC. The goal is to ensure trainers have a strong grounding in NVC and teaching skills to preserve the integrity of how NVC is taught.