The Nueva Vida system provides professional help to people considering suicide through improved communication between those individuals, their relatives, and specialists. This is intended to change minds about suicide and offer alternative solutions to issues. The system would be a 24/7 online support service with forums, activity calendars, specialist consultations, and reports. It aims to reduce the suicide rate in Yucatan, one of the highest in Mexico. The system requirements were collected through specialist interviews and analysis to ensure an easy-to-use, informative site without depressing colors, images, or content.

1. Nueva Vida

2. 1Description. The system give professional help to suicide people, trying improving communication between this people, their relatives and the specialists, this would change their minds about what they wanna do. The users will be those people in a situation that make them think takingtheir life away is the only one solution to their issues; the people in the support centers (Salvemos una Vida), and the specialists. Nueva Vida

3. 2Justification. The suicide is one of the main causes of death in Yucatán, also being the 3th place in national level of the states with the higher suicide index(source INEGI). The objective of this application is totry people don’t decide to suicide and supporting them and their relatives, specialists and organizations around this problem. Nueva Vida

4. Application functionalities. It´ll be a 24/7 support service web site, chat with experts and support groups, informative and motivational multimedia content. Also will be a calendar including social, sports, and safe entertainment activities. It´ll create a virtual friendship whit all the users. I Registering into the system II Support forums III Calendars of Activities IV Consults to Specialists V Reports Generation Nueva Vida

6. Answers in less than 5 seconds.

7. No red, black and gray colors (no depressing colors).

8. Blue, green and white instead other colors.

9. No violence or depressing images and multimedia contents.

10. Hierarchically and logical organized elements.

11. Icons mustbe representative.Nueva Vida

13. The web site will be developed following the specialists and experts knowledges.

14. To collect systems requirements the specialists and experts will be interviewed.

15. The analysis of collected data will be through team sessions.

16. The specialists will be required to get info about how to develop the web site.Nueva Vida

17. 5.- Profiles, Persons y Scenarios Profile: Patient Nueva Vida

18. Profile: Specialist Nueva Vida

19. Persona: Patient Nueva Vida

20. Persona: Specialist Nueva Vida

21. Scenario: Patient Carlos has problems and he needs to talk to somebody. He hear about the web site NuevaVida and go find it. When he found it he has to register his user info, so he do that easily, provides his mail (if he has one), name, address, telephone and password, then he sign in immediately. When he is in, he find a chat tab and decides to try it. There are several users on line and realize that they are mostly psychologists, he decides to starts a chat with one of them. Open up the chat y he feels comfortable, he ask the specialist (he is chatting to) for an appointment for the next day. He continues with the page tour and find interesting videos and free cultural activities. Finally he feel better then sign out session. Nueva Vida

22. Scenario: Specialist Francisco, is one of the specialist that help on the web site. He sign in typing his user name and password. When he is online, starts a support chat session to provide patients attention while he is on content management, adding multimedia files. He finish his watch, then he sign out the session. Nueva Vida

23. Realizadores Andrea N. Balam Magaña NUEVA VIDA Mario A. Cortés Muñoz http://hcifmat.blogspot.com/ Rodrigo Martínez Josué Ramos Uc