This document provides information about Norstan, a company that manufactures precision components including rivets, switches, timers, and relays. It highlights Norstan's commitment to on-time delivery, customer care, and customer satisfaction. The document also describes Norstan's manufacturing capabilities such as cold heading, brazing, punching and stamping. It indicates that Norstan has the resources to assist customers with failure analysis, material testing, and research and development to improve electromechanical components.