3. Course Objective
• Communicating
– Well spoken, clarification, information exchange, situation aspect
• Making decisions
– Gathering all the important facts, seeking advice, looking at the big
picture, considering alternatives, being aware of repercussions
• Showing commitment
– dependable, reliable, enthusiastic, and enjoy hard work.
• Flexibility
– positive, upbeat and have a ‘can-do’ attitude
• Time management
– Prioritizing
4. Course Objective (Cont.)
• Leadership skills
– when to follow instructions and when to show initiative
• Creativity and problem-solving skills
– logic and creativity to solve problems is highly valued
• Being a team player
– open and honest, and offer constructive suggestions and listen to
others
• Accepting responsibility
– confident enough to put name, Everyone makes mistakes - learn from
them
• Ability to work under pressure
– put the stress to one side and focus on the job in hand
5. What is Soft Skill?
• Soft skills is a synonym for "people skills."
• Personal attributes that indicate a high level of emotional
intelligent.
• Oxford Dictionary:
– Personal attributes that enable someone to interact effectively and
harmoniously with other people.
• Refers to a cluster of personal qualities, habits, attitude and
social graces that make someone a good employee