The document outlines the flow of events in the Netcool system, detailing how alerts are received, verified, and manipulated. It describes the integration with Ansible for responding to alerts and the forwarding of events to ServiceNow. The details of these events are accessible in both the Netcool event console and ServiceNow.

1. Netcool Event Flow

3. • Netcool receives the alert
• Checks with Netcool LDS to verify
the server
• Netcool rules are checked for event
manipulation
• Netcool Event forwarded to ansible
• Netcool Receives reply from ansible
• Netcool Event forwarded to Service
Now

4. Netcool Event Console

5. Event Details in the Netcool Event Console

6. Event Details in ServiceNow