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December,
2022
Who We Are
Idea of founding the bank, emanated from the gap of financing rural
farmers and cooperatives.
Since there is no legal provisions that allow establishment of a
cooperative bank in the country, CBO was registered on October 29,
2004 in accordance with article 304 of the commercial code of Ethiopia
and commenced operations on March 8, 2005.
History of Establishment of CBO
• Our bank is growing at a fastest rate putting its vision to be the
leading private bank in Ethiopia by the year 2025 and the bank has
also identified “Digital Transformation” as one of pillars of
excellence,
• Taking into account the future of banking to be digital the bank has
launched COOPay Ebirr platform in collaboration with Ebirr to
provide digital banking services to its esteemed customers.
• Which can be accessed through three different channels such as
USSD, application (IOS and Android) and web (portal).
Cont’d…
“We root our foundation in communities to provide banking
solutions that create greater customer experience with
emphasis to cooperatives and agro- based businesses
through proper use of human resource and up-to-date
technologies to maximize stakeholders’ value.”
Mission
Vision
To be the leading private bank by 2025 in Ethiopia
Cont’d…
Core Values
5
Integrity
Customer
Satisfaction
Learning
Organization
Concern for
Community
Cost
Consciousness
Team Work
Core Values
55.1% (in amount)
Cooperatives and Farmers
• Primary Cooperatives; 5,392 (18.3%)
• Cooperatives Union; 107 (29.9%)
• Cooperatives Federation; 1 (4.4%)
• Individual Farmers; 2,242 (2.5%)
• Sub-total; 7,742
44.9% (in amount)
Non-Cooperatives
• Organizations and Associations (Idir, PLCs, S.Co’s); 281 (10.1%)
• Individuals; 12,821 (34.8%)
• Sub-total; 13,039
20,781 Number of shareholders
Total
Ownership Structure
• Coopbank has registered remarkable achievements that would help
as a foundation for more success to come and currently, the bank
has more than 11 million customers’ deposit accounts, 143 billion
assets and more than 735 branches and 50+ Echo branches across
the country.
Status
Role of Coopbank in financial inclusion
• Cooperative Bank of Oromia S.C is one of the strong organizations working for
financial inclusion.
• Since our mission is “give emphasis to cooperatives and agro-based
businesses “ We still playing a crucial role for the grass root community,
especially by serving un-banked and underbanked societies in rural areas.
• We embarked on technology revolution, because no way of achieving
financial inclusion without significant use of technology
• Large section of financial excluded population inhabits rural areas, so we
believe that working with primary cooperatives, unions can solve these
problem.
Coopbank is rendering the following digital
banking products for customers.
 Coopay Ebirr platform;
 ATM card(Gamtaa and Halal)
 Michu/ uncollateralized digital lending
 Chatboot
Digital Banking Products
Cont’d…
• Agent-on behalf of our banks
• Merchant-a person/a company that sells goods and services.
• Customer-an individuals using our digital banking service.
Super agent model
Super-Agent- means a legal person/institutions/company which has an
overcharging agreement with the bank to contract and manage sub agents (including
outlets) that provide agent service to customers on behalf of the bank.
Is an initiative to penetrate the smaller and largely unbanked communities in
Ethiopia.
The company with an existing business, operational for at least 12 months and
have permanent physical premises.
Coopay ebirr supper agents performance
1. OMAR AGENT
 Active customers 386,757
Active agents 115
Active merchants 285
Total deposit 64,537,611.05
2 . SAHAL AGENCY
Active customers 323,380
Active agents 900
Active merchants 5812
Total deposit 826,885,516.67
11
Weekly
txn
22.2K 122K
Average
79.8
Million
200+
Partners 25
Million
348
Billion
5M
Average
13.5 bln.
Million
Monthly
Weekly
Million
7.1M Active Used
18.5K Active Used 99K Active Used
Coopay-Ebirr Digital Platform Performance so far
Customers Agents
Merchants
Dashboard 2021/22
Partners…
What are we bringing to the
table?
SACCO-Link Core Banking Solutions, revolutionizing the way
financial cooperatives like SACCOs, unions, and microfinance
institutions conduct their business.
With SACCO-Link, manual transactions are replaced by cutting-
edge digital technologies, streamlining operations and transforming
the way these institutions serve their members. Say goodbye to
cumbersome paperwork and hello to a new era of efficiency.
SACCO-Link: Core Banking Solution for Financial Cooperatives
The SACCO-Link’s unique value lies in its seamless integration
with Coop Bank, that’s when the SACCOs or Union members
deposit their monthly payments at our bank, the transaction is
reflected seamlessly in their system. For Members, there will be
no more carrying advice/slip to the SACCO’s offices. We do it
systematically.
Real-time data synchronization, financial statements reports,
and secure transactions are just a few of the benefits that come
with our Core Banking solutions.
How we do?
We are dedicated to offering a comprehensive range of training options
tailored exclusively for staffs.
Our expert team will provide an extensive series of both virtual and in-person
training sessions, which is designed to empower employees with mastery
over the system.
Our commitment goes beyond the training sessions and as we will
consistently provide continuous technical support, guaranteeing a seamless
learning and experience for the staffs.
 SACCO-Link Core Banking is rich with the following Modules.
What is in SACCO-Link for you?
Members KYC
Registration
Loan Processing
Saving Accounts
Management
Share Management
Financial Reports
Invitation
Join the growing number of financial cooperatives, unions, and microfinance
institutions that have embraced innovation with SACCO-Link.
Use cloud based standard solution, Transform your operations, enhance member
satisfaction, and gain a competitive edge in the dynamic financial market.
Contact us today and experience the unique value of SACCO-Link Core-Banking
solutions for yourself. Together, let's pave the way for a new era of efficiency, security, and
growth.
 SACCO-Link enables members to have all the account types:
 Savings, Share and Loan accounts
And they can deposit, withdraw and transfer from their accounts like bank customers
do.
Business Integration with Coopbank, also give them access to the following services:
• Mobile banking,
• Co-Branded ATM,
• USSD,
• Remittance Services and etc.
SACCO-Link – Core Banking Solution
Why SACCO-Link?
• Manual Practice Process Automation
• Less Customer Base Expanded Customer base
• Less Range of Services Wide Range of Services
• Narrow Integration Wider Integration
• Time taking & Costly Efficient use of Resources
15
SACCOs
5
SACCO
Unions
0
MFIs
0
Cooperati
ve Unions
Live Clients
Best Practice with OCFCU
• Established 1999, by 34 cooperatives with 22,691 farmers
• Today have 405 cooperatives with over 400,000 members
• Members of OCFCU are the growers, processors, and suppliers
of high quality, organic Arabica coffee for the direct export.
Performed activities on cooperatives by Coopbank
1.Selection of primary cooperatives, unions, MFI
2.Onbording primary cooperatives, unions, farmers & MFI
3. Pilot test Conducted
4.Training delivered on financial literacy and how to use the digital platform.
5.Transactions executed using coopay ebirr platform for the farmers
6.Many merchants and agents are recruited around the area where they
are living.
• 19 primary cooperatives are selected and trained.
• More than 55 merchants
• 33 agents are on boarded
• 15 SACCOs are on boarded
• 5 unions recruited.
Cont’d…
Primary Cooperatives Workshop
During HCT (Humanitarian Cash Transfer) with UNICEF
Methods of collaboration
 Agency Banking: Cooperatives, Unions and MFI can deliver agency banking service on behalf of our bank and will
be able to diversify your revenue streams (super Agent/sub-Agent)
 Merchant Payment: We can change the payment collection from the current Cash based to Digitalized (Cashless)
payments
This will benefit you
o By easing the operation
o By minimizing the risk related to cash handling
o Will allow for easy and convenient settlement and reconciliation
o Easy and fast payment for your suppliers
 Can benefit from our products including SACCO-Link.
 Conduct payments for their clients simply using our platform.
 Together we will be able to contribute for financial inclusion and digital transformation of our country
Galatoomaa!
Thank You!

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NBE Adama final.pptx

  • 2. Who We Are Idea of founding the bank, emanated from the gap of financing rural farmers and cooperatives. Since there is no legal provisions that allow establishment of a cooperative bank in the country, CBO was registered on October 29, 2004 in accordance with article 304 of the commercial code of Ethiopia and commenced operations on March 8, 2005. History of Establishment of CBO
  • 3. • Our bank is growing at a fastest rate putting its vision to be the leading private bank in Ethiopia by the year 2025 and the bank has also identified “Digital Transformation” as one of pillars of excellence, • Taking into account the future of banking to be digital the bank has launched COOPay Ebirr platform in collaboration with Ebirr to provide digital banking services to its esteemed customers. • Which can be accessed through three different channels such as USSD, application (IOS and Android) and web (portal). Cont’d…
  • 4. “We root our foundation in communities to provide banking solutions that create greater customer experience with emphasis to cooperatives and agro- based businesses through proper use of human resource and up-to-date technologies to maximize stakeholders’ value.” Mission Vision To be the leading private bank by 2025 in Ethiopia Cont’d…
  • 6. 55.1% (in amount) Cooperatives and Farmers • Primary Cooperatives; 5,392 (18.3%) • Cooperatives Union; 107 (29.9%) • Cooperatives Federation; 1 (4.4%) • Individual Farmers; 2,242 (2.5%) • Sub-total; 7,742 44.9% (in amount) Non-Cooperatives • Organizations and Associations (Idir, PLCs, S.Co’s); 281 (10.1%) • Individuals; 12,821 (34.8%) • Sub-total; 13,039 20,781 Number of shareholders Total Ownership Structure
  • 7. • Coopbank has registered remarkable achievements that would help as a foundation for more success to come and currently, the bank has more than 11 million customers’ deposit accounts, 143 billion assets and more than 735 branches and 50+ Echo branches across the country. Status
  • 8. Role of Coopbank in financial inclusion • Cooperative Bank of Oromia S.C is one of the strong organizations working for financial inclusion. • Since our mission is “give emphasis to cooperatives and agro-based businesses “ We still playing a crucial role for the grass root community, especially by serving un-banked and underbanked societies in rural areas. • We embarked on technology revolution, because no way of achieving financial inclusion without significant use of technology • Large section of financial excluded population inhabits rural areas, so we believe that working with primary cooperatives, unions can solve these problem.
  • 9. Coopbank is rendering the following digital banking products for customers.  Coopay Ebirr platform;  ATM card(Gamtaa and Halal)  Michu/ uncollateralized digital lending  Chatboot Digital Banking Products
  • 10. Cont’d… • Agent-on behalf of our banks • Merchant-a person/a company that sells goods and services. • Customer-an individuals using our digital banking service.
  • 11. Super agent model Super-Agent- means a legal person/institutions/company which has an overcharging agreement with the bank to contract and manage sub agents (including outlets) that provide agent service to customers on behalf of the bank. Is an initiative to penetrate the smaller and largely unbanked communities in Ethiopia. The company with an existing business, operational for at least 12 months and have permanent physical premises.
  • 12. Coopay ebirr supper agents performance 1. OMAR AGENT  Active customers 386,757 Active agents 115 Active merchants 285 Total deposit 64,537,611.05 2 . SAHAL AGENCY Active customers 323,380 Active agents 900 Active merchants 5812 Total deposit 826,885,516.67
  • 13. 11 Weekly txn 22.2K 122K Average 79.8 Million 200+ Partners 25 Million 348 Billion 5M Average 13.5 bln. Million Monthly Weekly Million 7.1M Active Used 18.5K Active Used 99K Active Used Coopay-Ebirr Digital Platform Performance so far Customers Agents Merchants Dashboard 2021/22
  • 15. What are we bringing to the table? SACCO-Link Core Banking Solutions, revolutionizing the way financial cooperatives like SACCOs, unions, and microfinance institutions conduct their business. With SACCO-Link, manual transactions are replaced by cutting- edge digital technologies, streamlining operations and transforming the way these institutions serve their members. Say goodbye to cumbersome paperwork and hello to a new era of efficiency.
  • 16. SACCO-Link: Core Banking Solution for Financial Cooperatives The SACCO-Link’s unique value lies in its seamless integration with Coop Bank, that’s when the SACCOs or Union members deposit their monthly payments at our bank, the transaction is reflected seamlessly in their system. For Members, there will be no more carrying advice/slip to the SACCO’s offices. We do it systematically. Real-time data synchronization, financial statements reports, and secure transactions are just a few of the benefits that come with our Core Banking solutions.
  • 17. How we do? We are dedicated to offering a comprehensive range of training options tailored exclusively for staffs. Our expert team will provide an extensive series of both virtual and in-person training sessions, which is designed to empower employees with mastery over the system. Our commitment goes beyond the training sessions and as we will consistently provide continuous technical support, guaranteeing a seamless learning and experience for the staffs.
  • 18.  SACCO-Link Core Banking is rich with the following Modules. What is in SACCO-Link for you? Members KYC Registration Loan Processing Saving Accounts Management Share Management Financial Reports
  • 19. Invitation Join the growing number of financial cooperatives, unions, and microfinance institutions that have embraced innovation with SACCO-Link. Use cloud based standard solution, Transform your operations, enhance member satisfaction, and gain a competitive edge in the dynamic financial market. Contact us today and experience the unique value of SACCO-Link Core-Banking solutions for yourself. Together, let's pave the way for a new era of efficiency, security, and growth.
  • 20.  SACCO-Link enables members to have all the account types:  Savings, Share and Loan accounts And they can deposit, withdraw and transfer from their accounts like bank customers do. Business Integration with Coopbank, also give them access to the following services: • Mobile banking, • Co-Branded ATM, • USSD, • Remittance Services and etc. SACCO-Link – Core Banking Solution
  • 21. Why SACCO-Link? • Manual Practice Process Automation • Less Customer Base Expanded Customer base • Less Range of Services Wide Range of Services • Narrow Integration Wider Integration • Time taking & Costly Efficient use of Resources
  • 23. Best Practice with OCFCU • Established 1999, by 34 cooperatives with 22,691 farmers • Today have 405 cooperatives with over 400,000 members • Members of OCFCU are the growers, processors, and suppliers of high quality, organic Arabica coffee for the direct export.
  • 24. Performed activities on cooperatives by Coopbank 1.Selection of primary cooperatives, unions, MFI 2.Onbording primary cooperatives, unions, farmers & MFI 3. Pilot test Conducted 4.Training delivered on financial literacy and how to use the digital platform. 5.Transactions executed using coopay ebirr platform for the farmers 6.Many merchants and agents are recruited around the area where they are living.
  • 25. • 19 primary cooperatives are selected and trained. • More than 55 merchants • 33 agents are on boarded • 15 SACCOs are on boarded • 5 unions recruited. Cont’d…
  • 27. During HCT (Humanitarian Cash Transfer) with UNICEF
  • 28. Methods of collaboration  Agency Banking: Cooperatives, Unions and MFI can deliver agency banking service on behalf of our bank and will be able to diversify your revenue streams (super Agent/sub-Agent)  Merchant Payment: We can change the payment collection from the current Cash based to Digitalized (Cashless) payments This will benefit you o By easing the operation o By minimizing the risk related to cash handling o Will allow for easy and convenient settlement and reconciliation o Easy and fast payment for your suppliers  Can benefit from our products including SACCO-Link.  Conduct payments for their clients simply using our platform.  Together we will be able to contribute for financial inclusion and digital transformation of our country

Editor's Notes

  1. Customer satisfaction by accessiciblity
  2. Customer base – related to member size Range of business – related to creation of different saving and loan products that meet Saccos objective Integration – integration to diverse banking services like ATM, Mobile Banking, SMS.