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“A Comparative Study of 
Nationalized & Private 
Banks with Respect to Loan 
Process & Facilities for 
SMEs”
History of Indian Banking 
Sector 
Banking in India originated in the first decade of 18th 
century 
The General Bank of India coming into existence in 1786. 
The first fully Indian owned bank :- Allahabad Bank :- 
established in 1865. 
In 1935, The Reserve Bank of India formally took on the 
responsibility of regulating the Indian banking sector. 
After independence in 1947, the Reserve Bank was 
nationalized and given broader powers.
Current Scenario of Indian 
Banking Sector 
Banking Industry in India is going through a transitional 
phase. 
Private sector Banks have pioneered modern banking 
facilities 
The PSBs are still grappling.
Flow Chart of Indian Banking Sector
Small & Medium Enterprises 
20% 
12% 
6% 
10% 19% 
8% 
8% 
9% 
8% 
Retail 
Manufacturing 
Professional 
Services 
Hospitality 
Education 
Travel 
Real State 
Logistics 
Others 
In small enterprise the investment 
in plant and machinery is more than 
Rs. 25 lakh but does not exceed Rs. 1 
crores. 
 In medium the investment in plant 
and machinery is more than Rs.1 
crore but does not exceed Rs.10 
crores. 
Source : Ministry of 
Micro, Small & Medium 
Enterprises 
Year 2014
Market Share of Nationalized 
Banks and Private Banks 
SBI -19.10% 
ICICI – 10.34% 
PNB – 5.48% 
BOI – 5.20% 
HDFC – 2.91% 
Axis - 2.73% 
19.10% 
5.20% 
5.48% 
10.34% 
2.91% 
2.73% 
SBI 
ICICI Bank 
PNB 
Bank Of 
India 
HDFC 
Bank 
Axis Bank 
Fig 1.1 Market share 
Source : NDTV Profit 
Year 2010
Market Cap of Nationalized 
Banks and Private Banks 
17,669.64 
18,431.90 
34,626.56 
0.00 50,000.10000,0001.0500,0002.0000,000.00 
Bank of India 
Canara Bank 
PNB 
Bank of Baroda 
SBI 
IndusInd Bank 
Kotak Mahindra 
182,145.1 
7 
37,497.07 
Fig 1.2 Market Cap of Nationalized Banks(in Cr) 
170,367.11 
29,573.88 
73,658.22 
0.00 100,000.00 200,000.00 
Axis Bank 
ICICI Bank 
HDFC Bank 
200,816.60 
92,388.98 
Fig 1.3 Market Cap of Private Banks(in Cr) 
Source : Money Control 
Year 2012
Major Players of Nationalized 
Banks and Private Banks 
12,131.36 
4,541.08 
3,342.58 2,729.27 
1,711.46 
15,000.00 
10,000.00 
5,000.00 
0.00 
Fig 1.4 Major Players of Nationalized banks 
in terms of net profit(Rs. Cr) 
9430.69 
8478.38 
6217.67 
1617.78 1502.52 
10000 
8000 
6000 
4000 
2000 
0 
Fig 1.5 Major Players of Private banks 
in terms of net profit(Rs. Cr) 
Source : NDTV Profit 
Year 2012
Current Trends 
Tele Banking 
Real Time Gross Settlement 
(RTGS) 
Electronic Funds Transfer (EFT) 
Point of Sale Terminal 
Automatic Teller Machine (ATM) 
Electronic Clearing Service (ECS)
SWOT Analysis of SBI 
SWOT Analysis 
Strength 
1. The biggest bank in the country 
2. Has a separate act for itself. Thus, a special privilege. 
3. Biggest branch network in the country 
4. First public sector to move to CBS 
Weakness 
1. Huge amount of staff 
2. Expected to experience high level of attrition due to 
retirement of its top management 
3. Still carries the image of the old Govt. sector bank 
Opportunity 
1. Pool in talent to replace the going top management to serve 
the next generation 
2. Make better use of its CRM 
3. Expansion into rural areas 
Threats 
1. Consolidation among private banks 
2. New bank licenses by RBI 
3. Foreign banks that have sophisticated products
SWOT Analysis of ICICI Bank 
Strength 
1. Front runner in the Indian Private Banking Sector 
2. Strong presence via its branches 
3. High use of technology to make life simpler for the 
customers 
4.Large no. of facilities for the customers in terms of products 
and services 
5. Over 75,000 employees at ICICI 
6. Decades of Experience in the Banking sector along with 
marketing has added to the brand name 
7. Presence in over 19 countries 
Weakness 
1. Too much competition in the banking sector affecting 
employee and customer management 
2. Many branches in urban areas has led to high cost 
Opportunity 
1. Opening more branches in the rural areas 
2. Use of technology to penetrate rural markets 
3. Venturing into countries like Africa where the economy is 
coming up 
Threats 
1. Ever changing RBI policies 
2. International and other Competitors 
3.Inability to adapt to changing conditions due to large size
Analysis of Questionnaire 
for SMEs
Years In Business 
0 
4 
6 
10 
0 2 4 6 8 10 12 
> 10 yrs 
5-10 yrs 
1-5 yrs 
< 1 yr 
No. of SME’s 
Fig 1.1 No. of years in business 
Years
Annual Turnover 
2 
6 
7 
5 
8 
7 
6 
5 
4 
3 
2 
1 
0 
20-30 Lakhs 31-50 Lakhs 51-100 Lakhs > 1 crore 
Fig 1.2 Annual Turnover 
No. of SME’s 
Turnover
Preferred Banks by SMEs 
50% 
45% 
5% 
Nationalized 
Private 
Both 
Fig 1.3 Banks Preference (%)
Analysis of Banks Based on Preference 
SBI 
37% 
BOI 
18% 
IDBI 
9% 
UNION 
Bank 
9% 
BOB 
18% 
Others 
9% 
HDFC 
60.00% 
AXIS 
10.00% 
ICICI 
20.00% 
Kotak 
10.00% 
ING Vysta 
0.00% 
Others 
0.00% 
Fig 1.5 National Banks Fig 1.6 Private Banks
Convenience of Interest Rates of 
Banks 
Yes, 
72.73% 
No, 
Can't Say, 
9.09% 
18.18% 
Yes 60.00% 
No 30.00% 
Can't Say 
10.00% 
Fig 1.8 Private Banks
Analysis of Unnecessary Charges 
Applied by Banks 
Yes 18.18% 
No 63.64% 
Can't Say 
18.18% 
Yes 
Can't Say 
10.00% 
No 50.00% 
40.00% 
Fig 1.9 National Banks Fig 1.10 Private Banks
Ratings Based on Services 
2 
3 3 
3 3 
3 3 
4 
2 2 
3 
4 
2 
3 
4 
2 2 
3 3 
2 2 
3 3 
2 
4 
3 
2 
3 
4 
3 
2 
4 
3 
1 
2 2 
3 
1 
2 2 
3 
2 2 
1 
2 
3 3 
1 
2 
3 3 
2 
2 2 
3 3 
2 2 
3 
2 
4 
2 
0 
SBI 
BOI 
BOB 
UNION 
IDBI 
ICICI 
HDFC 
AXIS 
KOTAK 
OTHERS 
Loan Services Staff Knowledge Staff Behaviour 
Speed of issuing knowledge Easy Access Abilty to address problems 
Fig 1.11 Average Ratings
Issues in Nationalized Bank 
Banks SBI BOI BOB UNION CANARA DNSB 
Lack of 
1 2 1 1 
assistance 
Security 
Concern 
2 1 1 1 
High interest 
rate 
1 
Limited service 1 2 
Quality of 
service 
1 
Waiting 4 2 1 
Impersonality 
of the service 
No 
disadvantage
Issues in Private Bank 
Banks IDBI ICICI HDFC AXIS KOTAK 
Lack of assistance 1 
Security Concern 1 1 1 
High interest rate 2 1 1 
Limited service 1 1 
Quality of service 
Waiting 1 
Impersonality of the service 1 1 
No disadvantage 1 1
Ratings For Banks 
4 4 4 
3.33 
3 3 3 3 
2.5 
2 
4.5 
4 
3.5 
3 
2.5 
2 
1.5 
1 
0.5 
0 
SBI BOI BOB UNION 
Bank 
IDBI Other ICICI HDFC AXIS Kotak 
Ratings 
Fig 1.12 Overall Rating ( Avg )
Analysis of Response 
Sheet for Banks
Why do you provide loans to 
SMEs? 
Great growth chances and low risk involved 
To promote entrepreneurship 
To bailout SMEs 
Government of India guidelines
Documents Required 
63.64% 
18.18% 
36.36% 
81.82% 
Financial Stability 
Last 3 years Balance 
Sheet 
Project Cost 
Future Balance Sheet 
Fig. 1.13 Documents Required
What is the Interest Rate ? 
14% 14% 
12% 12% 12% 12% 12% 12% 
11% 10% 
16% 
14% 
12% 
10% 
8% 
6% 
4% 
2% 
0% 
Fig 1.14 Interest Rates 
Interest Rate
What Guaranty do you take? 
Collateral 
Securities, 
27.27% 
Mortgage of 
company, 
27.27% 
No Gurantee, 
18.18% 
Personal 
gurantee of 
owner, 45.45% 
Collateral Securities 
Mortgage of company 
Personal gurantee of 
owner 
No Gurantee 
Fig 1.15 Guarantee Preferences
Time for Completion of Loan 
Procedure 
1 
15 
30 
9 
4 
21 
7 
18 
20 
18 
21 
0 5 10 15 20 25 30 35 
ICICI 
HDFC 
Axis 
DNSB 
Canara 
BOI 
BOB 
Yes 
Union 
SBI 
Dena 
Fig 1.16 No. of Days
Loan Recovery Process 
Monthly Installments 
Post Dated Cheques on ECS
What about Loan Defaulters? 
Send legal notice 
Hire 3rd party recovery agents 
Taking possession of company assets
Any Special Facilities for SMEs? 
Cash credit facility 
Overdraft 
Term Loan 
Salary Accounts 
Special interest Rates
Current Trends in Lending 
w.r.t SME 
SMEs continued to face the dual challenges of an uneven 
recovery and bank deleveraging. 
Despite monetary easing, credit availability was a 
constraint for SMEs. 
Credit conditions remained tighter for SMEs in relation to 
large firms. 
Alternative sources of finance for SMEs and entrepreneurs 
were limited and volatile. 
Most governments extended SME finance support 
measures and adopted new instruments.
Analysis of Core indicators in 
financing SMEs 
The allocation of credit by size of firm. 
Varied interest rates. 
Payment delays. 
Bankruptcies.
BIBLIOGRAPHY 
Internet websites: 
Statistical Tables Related to Banks in India, Reserve Bank of India, Retrieved 
from http://www.rbi.org.in 
Micro, Small and Medium Enterprises, Reserve Bank of India, 30 December 
2013, Retrieved from http://www.rbi.org.in 
Shareholding Pattern, 30 June 2013, Retrieved from MoneyControl.com. 
Market share, Retrieved from http://www.profit.ndtv.com 
Top Companies in India by Market Capitalization – BSE, 6th August 2014, 
Retrieved from 
http://www.moneycontrol.com/stocks/marketinfo/marketcap/bse/banks-public- 
sector.html
Indian Banking Sector, January 2013, Retrieved from http://www.ibef.org 
Top Companies in India by Net Sales, August 2013, Retrieved from 
http://www.moneycontrol.com/stocks/marketinfo/netsales/bse/banks-public-sector.html 
Top Companies in India by Net Sales, August 2013, Retrieved from 
http://www.moneycontrol.com/stocks/marketinfo/netsales/bse/banks-private-sector.html 
http://www.moneycontrol.com/financials/icicibank/profit-loss/ICI02#ICI02 
RECENT TRENDS IN INDIAN BANKING INDUSTRY, Sanjay Kumar Dhanwani, Retrieved from 
http://www.abhinavjournal.com 
https://www.sbi.co.in 
History, ICICI bank, Retrieved from http://www.icicibank.com/aboutus/history.page 
SME Segment, Loan Schemes, Retrieved from http://www.sbi.co.in/portal/web/interest-rates/ 
sme-segment 
Loans for SME Segment, Retrieved from http://www.icicibank.com/business-banking/ 
business-loans/working-capital/loans-for-sme-segment.page?
Presenters: 
Sumeet Bomblat 03 
Shivkumar Chauhan 04 
Shounak Dasgupta 06 
Nitesh Walke 60 
Tanay Mishra 29 
Advait More 28 
Rushabh

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Nb pb

  • 1. “A Comparative Study of Nationalized & Private Banks with Respect to Loan Process & Facilities for SMEs”
  • 2. History of Indian Banking Sector Banking in India originated in the first decade of 18th century The General Bank of India coming into existence in 1786. The first fully Indian owned bank :- Allahabad Bank :- established in 1865. In 1935, The Reserve Bank of India formally took on the responsibility of regulating the Indian banking sector. After independence in 1947, the Reserve Bank was nationalized and given broader powers.
  • 3. Current Scenario of Indian Banking Sector Banking Industry in India is going through a transitional phase. Private sector Banks have pioneered modern banking facilities The PSBs are still grappling.
  • 4. Flow Chart of Indian Banking Sector
  • 5. Small & Medium Enterprises 20% 12% 6% 10% 19% 8% 8% 9% 8% Retail Manufacturing Professional Services Hospitality Education Travel Real State Logistics Others In small enterprise the investment in plant and machinery is more than Rs. 25 lakh but does not exceed Rs. 1 crores.  In medium the investment in plant and machinery is more than Rs.1 crore but does not exceed Rs.10 crores. Source : Ministry of Micro, Small & Medium Enterprises Year 2014
  • 6. Market Share of Nationalized Banks and Private Banks SBI -19.10% ICICI – 10.34% PNB – 5.48% BOI – 5.20% HDFC – 2.91% Axis - 2.73% 19.10% 5.20% 5.48% 10.34% 2.91% 2.73% SBI ICICI Bank PNB Bank Of India HDFC Bank Axis Bank Fig 1.1 Market share Source : NDTV Profit Year 2010
  • 7. Market Cap of Nationalized Banks and Private Banks 17,669.64 18,431.90 34,626.56 0.00 50,000.10000,0001.0500,0002.0000,000.00 Bank of India Canara Bank PNB Bank of Baroda SBI IndusInd Bank Kotak Mahindra 182,145.1 7 37,497.07 Fig 1.2 Market Cap of Nationalized Banks(in Cr) 170,367.11 29,573.88 73,658.22 0.00 100,000.00 200,000.00 Axis Bank ICICI Bank HDFC Bank 200,816.60 92,388.98 Fig 1.3 Market Cap of Private Banks(in Cr) Source : Money Control Year 2012
  • 8. Major Players of Nationalized Banks and Private Banks 12,131.36 4,541.08 3,342.58 2,729.27 1,711.46 15,000.00 10,000.00 5,000.00 0.00 Fig 1.4 Major Players of Nationalized banks in terms of net profit(Rs. Cr) 9430.69 8478.38 6217.67 1617.78 1502.52 10000 8000 6000 4000 2000 0 Fig 1.5 Major Players of Private banks in terms of net profit(Rs. Cr) Source : NDTV Profit Year 2012
  • 9. Current Trends Tele Banking Real Time Gross Settlement (RTGS) Electronic Funds Transfer (EFT) Point of Sale Terminal Automatic Teller Machine (ATM) Electronic Clearing Service (ECS)
  • 10. SWOT Analysis of SBI SWOT Analysis Strength 1. The biggest bank in the country 2. Has a separate act for itself. Thus, a special privilege. 3. Biggest branch network in the country 4. First public sector to move to CBS Weakness 1. Huge amount of staff 2. Expected to experience high level of attrition due to retirement of its top management 3. Still carries the image of the old Govt. sector bank Opportunity 1. Pool in talent to replace the going top management to serve the next generation 2. Make better use of its CRM 3. Expansion into rural areas Threats 1. Consolidation among private banks 2. New bank licenses by RBI 3. Foreign banks that have sophisticated products
  • 11. SWOT Analysis of ICICI Bank Strength 1. Front runner in the Indian Private Banking Sector 2. Strong presence via its branches 3. High use of technology to make life simpler for the customers 4.Large no. of facilities for the customers in terms of products and services 5. Over 75,000 employees at ICICI 6. Decades of Experience in the Banking sector along with marketing has added to the brand name 7. Presence in over 19 countries Weakness 1. Too much competition in the banking sector affecting employee and customer management 2. Many branches in urban areas has led to high cost Opportunity 1. Opening more branches in the rural areas 2. Use of technology to penetrate rural markets 3. Venturing into countries like Africa where the economy is coming up Threats 1. Ever changing RBI policies 2. International and other Competitors 3.Inability to adapt to changing conditions due to large size
  • 13. Years In Business 0 4 6 10 0 2 4 6 8 10 12 > 10 yrs 5-10 yrs 1-5 yrs < 1 yr No. of SME’s Fig 1.1 No. of years in business Years
  • 14. Annual Turnover 2 6 7 5 8 7 6 5 4 3 2 1 0 20-30 Lakhs 31-50 Lakhs 51-100 Lakhs > 1 crore Fig 1.2 Annual Turnover No. of SME’s Turnover
  • 15. Preferred Banks by SMEs 50% 45% 5% Nationalized Private Both Fig 1.3 Banks Preference (%)
  • 16. Analysis of Banks Based on Preference SBI 37% BOI 18% IDBI 9% UNION Bank 9% BOB 18% Others 9% HDFC 60.00% AXIS 10.00% ICICI 20.00% Kotak 10.00% ING Vysta 0.00% Others 0.00% Fig 1.5 National Banks Fig 1.6 Private Banks
  • 17. Convenience of Interest Rates of Banks Yes, 72.73% No, Can't Say, 9.09% 18.18% Yes 60.00% No 30.00% Can't Say 10.00% Fig 1.8 Private Banks
  • 18. Analysis of Unnecessary Charges Applied by Banks Yes 18.18% No 63.64% Can't Say 18.18% Yes Can't Say 10.00% No 50.00% 40.00% Fig 1.9 National Banks Fig 1.10 Private Banks
  • 19. Ratings Based on Services 2 3 3 3 3 3 3 4 2 2 3 4 2 3 4 2 2 3 3 2 2 3 3 2 4 3 2 3 4 3 2 4 3 1 2 2 3 1 2 2 3 2 2 1 2 3 3 1 2 3 3 2 2 2 3 3 2 2 3 2 4 2 0 SBI BOI BOB UNION IDBI ICICI HDFC AXIS KOTAK OTHERS Loan Services Staff Knowledge Staff Behaviour Speed of issuing knowledge Easy Access Abilty to address problems Fig 1.11 Average Ratings
  • 20. Issues in Nationalized Bank Banks SBI BOI BOB UNION CANARA DNSB Lack of 1 2 1 1 assistance Security Concern 2 1 1 1 High interest rate 1 Limited service 1 2 Quality of service 1 Waiting 4 2 1 Impersonality of the service No disadvantage
  • 21. Issues in Private Bank Banks IDBI ICICI HDFC AXIS KOTAK Lack of assistance 1 Security Concern 1 1 1 High interest rate 2 1 1 Limited service 1 1 Quality of service Waiting 1 Impersonality of the service 1 1 No disadvantage 1 1
  • 22. Ratings For Banks 4 4 4 3.33 3 3 3 3 2.5 2 4.5 4 3.5 3 2.5 2 1.5 1 0.5 0 SBI BOI BOB UNION Bank IDBI Other ICICI HDFC AXIS Kotak Ratings Fig 1.12 Overall Rating ( Avg )
  • 23. Analysis of Response Sheet for Banks
  • 24. Why do you provide loans to SMEs? Great growth chances and low risk involved To promote entrepreneurship To bailout SMEs Government of India guidelines
  • 25. Documents Required 63.64% 18.18% 36.36% 81.82% Financial Stability Last 3 years Balance Sheet Project Cost Future Balance Sheet Fig. 1.13 Documents Required
  • 26. What is the Interest Rate ? 14% 14% 12% 12% 12% 12% 12% 12% 11% 10% 16% 14% 12% 10% 8% 6% 4% 2% 0% Fig 1.14 Interest Rates Interest Rate
  • 27. What Guaranty do you take? Collateral Securities, 27.27% Mortgage of company, 27.27% No Gurantee, 18.18% Personal gurantee of owner, 45.45% Collateral Securities Mortgage of company Personal gurantee of owner No Gurantee Fig 1.15 Guarantee Preferences
  • 28. Time for Completion of Loan Procedure 1 15 30 9 4 21 7 18 20 18 21 0 5 10 15 20 25 30 35 ICICI HDFC Axis DNSB Canara BOI BOB Yes Union SBI Dena Fig 1.16 No. of Days
  • 29. Loan Recovery Process Monthly Installments Post Dated Cheques on ECS
  • 30. What about Loan Defaulters? Send legal notice Hire 3rd party recovery agents Taking possession of company assets
  • 31. Any Special Facilities for SMEs? Cash credit facility Overdraft Term Loan Salary Accounts Special interest Rates
  • 32. Current Trends in Lending w.r.t SME SMEs continued to face the dual challenges of an uneven recovery and bank deleveraging. Despite monetary easing, credit availability was a constraint for SMEs. Credit conditions remained tighter for SMEs in relation to large firms. Alternative sources of finance for SMEs and entrepreneurs were limited and volatile. Most governments extended SME finance support measures and adopted new instruments.
  • 33. Analysis of Core indicators in financing SMEs The allocation of credit by size of firm. Varied interest rates. Payment delays. Bankruptcies.
  • 34.
  • 35. BIBLIOGRAPHY Internet websites: Statistical Tables Related to Banks in India, Reserve Bank of India, Retrieved from http://www.rbi.org.in Micro, Small and Medium Enterprises, Reserve Bank of India, 30 December 2013, Retrieved from http://www.rbi.org.in Shareholding Pattern, 30 June 2013, Retrieved from MoneyControl.com. Market share, Retrieved from http://www.profit.ndtv.com Top Companies in India by Market Capitalization – BSE, 6th August 2014, Retrieved from http://www.moneycontrol.com/stocks/marketinfo/marketcap/bse/banks-public- sector.html
  • 36. Indian Banking Sector, January 2013, Retrieved from http://www.ibef.org Top Companies in India by Net Sales, August 2013, Retrieved from http://www.moneycontrol.com/stocks/marketinfo/netsales/bse/banks-public-sector.html Top Companies in India by Net Sales, August 2013, Retrieved from http://www.moneycontrol.com/stocks/marketinfo/netsales/bse/banks-private-sector.html http://www.moneycontrol.com/financials/icicibank/profit-loss/ICI02#ICI02 RECENT TRENDS IN INDIAN BANKING INDUSTRY, Sanjay Kumar Dhanwani, Retrieved from http://www.abhinavjournal.com https://www.sbi.co.in History, ICICI bank, Retrieved from http://www.icicibank.com/aboutus/history.page SME Segment, Loan Schemes, Retrieved from http://www.sbi.co.in/portal/web/interest-rates/ sme-segment Loans for SME Segment, Retrieved from http://www.icicibank.com/business-banking/ business-loans/working-capital/loans-for-sme-segment.page?
  • 37. Presenters: Sumeet Bomblat 03 Shivkumar Chauhan 04 Shounak Dasgupta 06 Nitesh Walke 60 Tanay Mishra 29 Advait More 28 Rushabh