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VOLUME 5:
RETURN ON INVESTMENT
OF
FACILITY DESIGN
18 MAY 2015 | DECISION PROCESS = CLINICAL AND FINANCIAL RESULTS
2
NATIONAL HEALTHCARE CXO SUMMIT MASTERCLASS | ROI OF FACILITY DESIGN | 18 MAY 2015
Introductions
TEG Efficient Design+Productive Care Clinical Procedural Platform
•	 Overview
•	 Platform Design Elements
TEG Efficient Design+Productive Care Decision Management Timeline
Clinical Procedural Platform Concept Benefits and ROI Impact
•	 Clinical Volumes Comparison
•	 Staffing Comparison
•	 Patient Satisfaction Comparison
•	 Financial Results Comparison
Questions from Attendees
Presentation Outline
Return on Investment
of
Facility Design
1.0 2.0 3.0 4.0 5.0 6.0 7.0 8.0 9.0
3
NATIONAL HEALTHCARE CXO SUMMIT MASTERCLASS | ROI OF FACILITY DESIGN | 18 MAY 2015
Introductions
R. Wayne Estopinal
AIA, ACHA, LEED AP
President
TEG Architects
W. F. “Bud” Barrow, II
AHA Region 7 Policy Board Chair, AHA Board Member
President/CEO
Our Lady of Lourdes Regional Medical Center
4
NATIONAL HEALTHCARE CXO SUMMIT MASTERCLASS | ROI OF FACILITY DESIGN | 18 MAY 2015
Our Lady of Lourdes Regional
Medical Center (OLOL)
Lafayette, Louisiana
Process = Results
Replacement Facility Metrics
•	 Total Acute SF	430,400
•	 Number of Beds	186
•	 SF/Bed	2,314
•	 Percent Circulation	10.2%
•	 Site Acreage	46
5
NATIONAL HEALTHCARE CXO SUMMIT MASTERCLASS | ROI OF FACILITY DESIGN | 18 MAY 2015
Clinical Procedural Platform
•	 Overview
•	 Platform Design Elements
6
NATIONAL HEALTHCARE CXO SUMMIT MASTERCLASS | ROI OF FACILITY DESIGN | 18 MAY 2015
Clinical Procedural Platform
Overview
Departments Involved
•	 Emergency
•	 Imaging
•	 Invasive Cardiology
•	 Surgery
•	 Surgical Prep/Recovery and PACU
•	 Innovative Area - Flex Unit
DECON
DECON
DECON
EMERGENCY
IMAGING
FLEX UNIT
CYSTO
GI CATH SURGERY
CARDIOLOGY
PRE/POST OP
PACU
7
NATIONAL HEALTHCARE CXO SUMMIT MASTERCLASS | ROI OF FACILITY DESIGN | 18 MAY 2015
Clinical Procedural Platform
Design Elements
Circulation
•	 Corridors Clear and Direct
•	 Staff Functions Without
Circuitous Routes
•	 Reduces Travel Distances
8
NATIONAL HEALTHCARE CXO SUMMIT MASTERCLASS | ROI OF FACILITY DESIGN | 18 MAY 2015
Departmental Adjacencies
•	 Department Locations with Direct
Access to Other Departments
•	 Clinical Frequencies Determines
Adjacencies
Clinical Procedural Platform
Design Elements
9
NATIONAL HEALTHCARE CXO SUMMIT MASTERCLASS | ROI OF FACILITY DESIGN | 18 MAY 2015
Visibility
•	 Staff Stations Allow Viewing of
Multiple Patient Care Areas
•	 Reduces Need for Staffing
Observation Stations
Photo by: Will Crocker
Clinical Procedural Platform
Design Elements
10
NATIONAL HEALTHCARE CXO SUMMIT MASTERCLASS | ROI OF FACILITY DESIGN | 18 MAY 2015
Expandability
•	 Horizontal Expansion via
Exterior Walls
•	 Eliminates Major Disruption or
Demolition of Clinical Spaces
Clinical Procedural Platform
Design Elements
11
NATIONAL HEALTHCARE CXO SUMMIT MASTERCLASS | ROI OF FACILITY DESIGN | 18 MAY 2015
•	 Circulation
•	 Departmental Adjacencies
•	 Visibility
•	 Expandability
Clinical Procedural Platform
Summary
12
NATIONAL HEALTHCARE CXO SUMMIT MASTERCLASS | ROI OF FACILITY DESIGN | 18 MAY 2015
Decision Management Timeline
1.0 2.0 3.0 4.0 5.0 6.0 7.0 8.0 9.0
13
NATIONAL HEALTHCARE CXO SUMMIT MASTERCLASS | ROI OF FACILITY DESIGN | 18 MAY 2015
Project Decision Management Timeline
Overview
Objective: 	Continuation of services
to insure maximum value is provided
to the Hospital.
8.0 CONSTRUCTION
9.0 POST CONSTRUCTION
1.0 INVESTIGATE/CONFIRM/VISION/INFORM
Objective: 	Explore new ideas and Confirm prior decisions; Inform/Educate Hospital participants. Guiding Principles Draft One.
2.0 PROGRAM
Objective: 	Define facility square footages driven by projected clinical utilization data./Service Lines/Programs and Departments
3.0 CONCEPTUAL
Objective: 	Create departmental level images to optimize clinical efficiency and illustrate adjacencies./Resolve Guiding Principles
4.0 SCHEMATIC DESIGN
Objective: 	Design spatially accurate images to define the project./Initial Facility Aesthetics
5.0 DESIGN DEVELOPMENT
Objective: 	Detail each space via clinical collaboration and multi-disciplinary input.
Objective: 	Deliver the facility by collaboration with Construction Team.
7.0 BIDDING/NEGOTIATIONS
Objective: 	Price the CD Package via selected construction delivery process.
6.0 CONSTRUCTION DOCUMENTS
Objective: 	Document the Replacement Hospital via construction level detailing and coordination.
14
NATIONAL HEALTHCARE CXO SUMMIT MASTERCLASS | ROI OF FACILITY DESIGN | 18 MAY 2015
OLOL Collaboration Metrics
•	 170 Meetings between OLOL & TEG
•	 105 OLOL Staff Involved
•	 28 Design Team Members
•	 104,051 Design Team Hours
OLOL Nurses Station
1.0 2.0 3.0 4.0 5.0 6.0 7.0 8.0 9.0
Project Decision Management Timeline
Overview
15
NATIONAL HEALTHCARE CXO SUMMIT MASTERCLASS | ROI OF FACILITY DESIGN | 18 MAY 2015
Project Decision Management Timeline
Overview
A.		Hospital
	 .01 	 Leadership Team
	 .02	 Project Committee
	 .03	 Buildings/Equipment Committee
	 .04	 Board of Directors
	 .05	 Departmental Leaders
	 .06	 Physician Leaders
B.	 Design Team
	 .01	Architects
	 .02	 Civil Engineering
	 .03	 Structural Engineering
	 .04	 Mechanical/Electrical Engineering
	 .05	 Code/Egress Consultant
	 .06	 Landscape Architect
	 .07	 Interior Design
Sample list of Participants
1.0 2.0 3.0 4.0 5.0 6.0 7.0 8.0 9.0
C.	 Construction Team
	 .01	 Construction Manager
	 .02	 Prime Sub Contractors
D.	Consultants
	 .01	 Health Care Delivery Strategist
	 .02	 Program Manager
	 .03	 Equipment Planner
	 .04	 Construction Cost Estimator
	 .05	 Transition/Move Consultants
	 .06	 Security Consultant
	 .07	 Information Technology Consultant
	 .08	 Legal Counsel/Construction Specialist
	 .09	 Financial Consultant
	 .10	 Vertical Transportation Consultant
	 .11	 Traffic Consultant
OLOL Lobby Interior
16
NATIONAL HEALTHCARE CXO SUMMIT MASTERCLASS | ROI OF FACILITY DESIGN | 18 MAY 2015
Clinical Procedural Platform
Concept Benefits and ROI Impact
•	 Clinical Volumes Comparison
•	 Staffing Comparison
•	 Patient Satisfaction Comparison
•	 Financial Results Comparison
17
NATIONAL HEALTHCARE CXO SUMMIT MASTERCLASS | ROI OF FACILITY DESIGN | 18 MAY 2015
Clinical Volume Comparison
FY 2011 vs. FY 2014
FY 2011: 29,096
FY 2014: 36,081
FY 2011: 6,549
FY 2014: 6,757
FY 2011: 52,246
FY 2014: 75,175
24%
Increase
3.17%
Increase*
43.88%
Increase
* Surgical Volumes are reduced due to joint venture with adjoining surgical hospital on campus
Emergency Department
Visits
Surgical Department
Procedures
Imaging Department
Procedures
18
NATIONAL HEALTHCARE CXO SUMMIT MASTERCLASS | ROI OF FACILITY DESIGN | 18 MAY 2015
Staffing to Clinical Volume Comparison
Emergency Department
Old Campus
43.1 FTE
Utilization: 675 Visits/FTE
New Campus
49.4 FTE
Utilization: 730 Visits/FTE
Surgical Department
Old Campus
45.9 FTE
Utilization: 143 Procedures/FTE
New Campus
52.2 FTE*
Utilization: 130 Procedures/FTE
Imaging Department
Old Campus
25.8 FTE
Utilization: 2,025 Procedures/FTE
New Campus
34.2 FTE
Utilization: 2,199 Procedures/FTE
14.61%
Staffing
Increase
13.72%
Staffing
Increase*
32.55%
Staffing
Increase
*Actual staffing increases were minimal given the percentage of procedure increases documented.
Surgery procedures did not increase significantly due to the surgical hospital joint venture with physicians.
19
NATIONAL HEALTHCARE CXO SUMMIT MASTERCLASS | ROI OF FACILITY DESIGN | 18 MAY 2015
Goals
•	 Not Reduce Staffing
•	 Create Facility that Attracts Greater Market Share
•	 Improves Outcomes and Access to Care
•	 Department Size Based on Need
•	 Staff Productivity Improved
•	 Financial Results Improved
Staffing to Clinical Volume Comparison
3.17%*
Procedure Increase
13.72%
Staffing Increase
24%
Visit Increase
14.61%
Staffing Increase
43.88%
Procedure Increase
32.55%
Staffing Increase
*Actual staffing increases were minimal given the percentage of procedure increases documented.
Surgery procedures did not increase significantly due to the surgical hospital joint venture with physicians.
20
NATIONAL HEALTHCARE CXO SUMMIT MASTERCLASS | ROI OF FACILITY DESIGN | 18 MAY 2015
Patient Satisfaction Comparison
Press Ganey
Guardian of Excellence Award
OLOL named a Guardian of
Excellence Award winner by
Press Ganey Associates, Inc in
2013 and 2014
86th
Percentile
of Scoring
Population
Press Ganey Mean Scores: Old Campus VS. New Campus Comparison
60th
Percentile
of Scoring
Population
86.7
Old Campus
Press Ganey
Mean Score
89.7
New Campus
Press Ganey
Mean Score
43.3%
Increase in Percentile
OLOL Patient Room
Photo by: Will Crocker
21
NATIONAL HEALTHCARE CXO SUMMIT MASTERCLASS | ROI OF FACILITY DESIGN | 18 MAY 2015
OLOL Overall Facility Performance
FY 2011: $155,818,000
FY 2014: $192,540,000
23.57%
Increase
Net Patient Service Revenue
2011 vs. 2014
OLOL Hybrid OR
22
NATIONAL HEALTHCARE CXO SUMMIT MASTERCLASS | ROI OF FACILITY DESIGN | 18 MAY 2015
Financial Results
Emergency Department
$2,160,314
Increase
FY 2011: $(71,912)
FY 2014: $2,088,402
Net Profit
8%
Decrease
FY 2014: $3,310,259
FY 2011: $3,605,999
Total Salaries/Wages/Benefits
DECON
Total Gross
Revenue
89%
Increase
Net
Revenue
71%
Increase
EMERGENCY
23
NATIONAL HEALTHCARE CXO SUMMIT MASTERCLASS | ROI OF FACILITY DESIGN | 18 MAY 2015
Net
Revenue
49%
Increase
Total Gross
Revenue
58%
Increase
$1,495,340
Increase
FY 2011: $(1,288,514)
FY 2014: $206,826
Net Profit
6%
Decrease
FY 2014: $3,314,931
FY 2011: $3,532,222
Total Salaries/Wages/Benefits
SURGICAL
Financial Results
Surgical Department
24
NATIONAL HEALTHCARE CXO SUMMIT MASTERCLASS | ROI OF FACILITY DESIGN | 18 MAY 2015
$2,634,602
Increase
FY 2011: $3,674,925
FY 2014: $6,309,527
Net Profit
17%
Increase
FY 2014: $2,439,680
FY 2011: $2,085,806
Total Salaries/Wages/Benefits
Total Gross
Revenue
73%
Increase
Net
Revenue
43%
Increase
IMAGING
Financial Results
Imaging Department
25
NATIONAL HEALTHCARE CXO SUMMIT MASTERCLASS | ROI OF FACILITY DESIGN | 18 MAY 2015
Series
Volume III
Masterplanning
Aligned Planning Strategies
& Collaborative Visioning
Volume II
ED Examples
Emergency Departments:
Highly Efficient Facility
Design
Volume I
ED Efficiency
Emergency Departments:
Facility Metrics with Time &
Motion Considerations
2012 | VOLUME. 03 | A PrOcEss OF highLy EFFiciEnt FAciLity dEsign
EFFICIENT DESIGN
PRODUCTIVE CARE
ALIGNED PLANNING STRATEGIES AND
COLLABORATIVE VISIONING
2011 | VOLUME. 02 | A CASE STUDY OF HIGHLY EFFICIENT FACILITY DESIGN
EFFICIENT DESIGN
PRODUCTIVE CARE
DESIGNING EMERGENCY DEPARTMENTS
THAT IMPROVE STAFF PRODUCTIVITY
1
Efficient Design Productive Care
Designing Emergency Departments that Improve Staff Productivity
A case study of facility metrics with time and motion considerations.
2010
+
VOLUME 5:
RETURN ON INVESTMENT
OF
FACILITY DESIGN
2015 | VOLUME .05 | DECISION PROCESS = CLINICAL AND FINANCIAL RESULTS
Volume IV
Nursing Units
High Performance
Nursing Units & Patient
Room Innovation
Volume V
ROI of Facility Design
Decision process =
Clinical and Financial results
TEG Architects
www.teg123.com
Questions?

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National Healthcare CXO Summit - 2015: ROI of Efficient Facility Design

  • 1. VOLUME 5: RETURN ON INVESTMENT OF FACILITY DESIGN 18 MAY 2015 | DECISION PROCESS = CLINICAL AND FINANCIAL RESULTS
  • 2. 2 NATIONAL HEALTHCARE CXO SUMMIT MASTERCLASS | ROI OF FACILITY DESIGN | 18 MAY 2015 Introductions TEG Efficient Design+Productive Care Clinical Procedural Platform • Overview • Platform Design Elements TEG Efficient Design+Productive Care Decision Management Timeline Clinical Procedural Platform Concept Benefits and ROI Impact • Clinical Volumes Comparison • Staffing Comparison • Patient Satisfaction Comparison • Financial Results Comparison Questions from Attendees Presentation Outline Return on Investment of Facility Design 1.0 2.0 3.0 4.0 5.0 6.0 7.0 8.0 9.0
  • 3. 3 NATIONAL HEALTHCARE CXO SUMMIT MASTERCLASS | ROI OF FACILITY DESIGN | 18 MAY 2015 Introductions R. Wayne Estopinal AIA, ACHA, LEED AP President TEG Architects W. F. “Bud” Barrow, II AHA Region 7 Policy Board Chair, AHA Board Member President/CEO Our Lady of Lourdes Regional Medical Center
  • 4. 4 NATIONAL HEALTHCARE CXO SUMMIT MASTERCLASS | ROI OF FACILITY DESIGN | 18 MAY 2015 Our Lady of Lourdes Regional Medical Center (OLOL) Lafayette, Louisiana Process = Results Replacement Facility Metrics • Total Acute SF 430,400 • Number of Beds 186 • SF/Bed 2,314 • Percent Circulation 10.2% • Site Acreage 46
  • 5. 5 NATIONAL HEALTHCARE CXO SUMMIT MASTERCLASS | ROI OF FACILITY DESIGN | 18 MAY 2015 Clinical Procedural Platform • Overview • Platform Design Elements
  • 6. 6 NATIONAL HEALTHCARE CXO SUMMIT MASTERCLASS | ROI OF FACILITY DESIGN | 18 MAY 2015 Clinical Procedural Platform Overview Departments Involved • Emergency • Imaging • Invasive Cardiology • Surgery • Surgical Prep/Recovery and PACU • Innovative Area - Flex Unit DECON DECON DECON EMERGENCY IMAGING FLEX UNIT CYSTO GI CATH SURGERY CARDIOLOGY PRE/POST OP PACU
  • 7. 7 NATIONAL HEALTHCARE CXO SUMMIT MASTERCLASS | ROI OF FACILITY DESIGN | 18 MAY 2015 Clinical Procedural Platform Design Elements Circulation • Corridors Clear and Direct • Staff Functions Without Circuitous Routes • Reduces Travel Distances
  • 8. 8 NATIONAL HEALTHCARE CXO SUMMIT MASTERCLASS | ROI OF FACILITY DESIGN | 18 MAY 2015 Departmental Adjacencies • Department Locations with Direct Access to Other Departments • Clinical Frequencies Determines Adjacencies Clinical Procedural Platform Design Elements
  • 9. 9 NATIONAL HEALTHCARE CXO SUMMIT MASTERCLASS | ROI OF FACILITY DESIGN | 18 MAY 2015 Visibility • Staff Stations Allow Viewing of Multiple Patient Care Areas • Reduces Need for Staffing Observation Stations Photo by: Will Crocker Clinical Procedural Platform Design Elements
  • 10. 10 NATIONAL HEALTHCARE CXO SUMMIT MASTERCLASS | ROI OF FACILITY DESIGN | 18 MAY 2015 Expandability • Horizontal Expansion via Exterior Walls • Eliminates Major Disruption or Demolition of Clinical Spaces Clinical Procedural Platform Design Elements
  • 11. 11 NATIONAL HEALTHCARE CXO SUMMIT MASTERCLASS | ROI OF FACILITY DESIGN | 18 MAY 2015 • Circulation • Departmental Adjacencies • Visibility • Expandability Clinical Procedural Platform Summary
  • 12. 12 NATIONAL HEALTHCARE CXO SUMMIT MASTERCLASS | ROI OF FACILITY DESIGN | 18 MAY 2015 Decision Management Timeline 1.0 2.0 3.0 4.0 5.0 6.0 7.0 8.0 9.0
  • 13. 13 NATIONAL HEALTHCARE CXO SUMMIT MASTERCLASS | ROI OF FACILITY DESIGN | 18 MAY 2015 Project Decision Management Timeline Overview Objective: Continuation of services to insure maximum value is provided to the Hospital. 8.0 CONSTRUCTION 9.0 POST CONSTRUCTION 1.0 INVESTIGATE/CONFIRM/VISION/INFORM Objective: Explore new ideas and Confirm prior decisions; Inform/Educate Hospital participants. Guiding Principles Draft One. 2.0 PROGRAM Objective: Define facility square footages driven by projected clinical utilization data./Service Lines/Programs and Departments 3.0 CONCEPTUAL Objective: Create departmental level images to optimize clinical efficiency and illustrate adjacencies./Resolve Guiding Principles 4.0 SCHEMATIC DESIGN Objective: Design spatially accurate images to define the project./Initial Facility Aesthetics 5.0 DESIGN DEVELOPMENT Objective: Detail each space via clinical collaboration and multi-disciplinary input. Objective: Deliver the facility by collaboration with Construction Team. 7.0 BIDDING/NEGOTIATIONS Objective: Price the CD Package via selected construction delivery process. 6.0 CONSTRUCTION DOCUMENTS Objective: Document the Replacement Hospital via construction level detailing and coordination.
  • 14. 14 NATIONAL HEALTHCARE CXO SUMMIT MASTERCLASS | ROI OF FACILITY DESIGN | 18 MAY 2015 OLOL Collaboration Metrics • 170 Meetings between OLOL & TEG • 105 OLOL Staff Involved • 28 Design Team Members • 104,051 Design Team Hours OLOL Nurses Station 1.0 2.0 3.0 4.0 5.0 6.0 7.0 8.0 9.0 Project Decision Management Timeline Overview
  • 15. 15 NATIONAL HEALTHCARE CXO SUMMIT MASTERCLASS | ROI OF FACILITY DESIGN | 18 MAY 2015 Project Decision Management Timeline Overview A. Hospital .01 Leadership Team .02 Project Committee .03 Buildings/Equipment Committee .04 Board of Directors .05 Departmental Leaders .06 Physician Leaders B. Design Team .01 Architects .02 Civil Engineering .03 Structural Engineering .04 Mechanical/Electrical Engineering .05 Code/Egress Consultant .06 Landscape Architect .07 Interior Design Sample list of Participants 1.0 2.0 3.0 4.0 5.0 6.0 7.0 8.0 9.0 C. Construction Team .01 Construction Manager .02 Prime Sub Contractors D. Consultants .01 Health Care Delivery Strategist .02 Program Manager .03 Equipment Planner .04 Construction Cost Estimator .05 Transition/Move Consultants .06 Security Consultant .07 Information Technology Consultant .08 Legal Counsel/Construction Specialist .09 Financial Consultant .10 Vertical Transportation Consultant .11 Traffic Consultant OLOL Lobby Interior
  • 16. 16 NATIONAL HEALTHCARE CXO SUMMIT MASTERCLASS | ROI OF FACILITY DESIGN | 18 MAY 2015 Clinical Procedural Platform Concept Benefits and ROI Impact • Clinical Volumes Comparison • Staffing Comparison • Patient Satisfaction Comparison • Financial Results Comparison
  • 17. 17 NATIONAL HEALTHCARE CXO SUMMIT MASTERCLASS | ROI OF FACILITY DESIGN | 18 MAY 2015 Clinical Volume Comparison FY 2011 vs. FY 2014 FY 2011: 29,096 FY 2014: 36,081 FY 2011: 6,549 FY 2014: 6,757 FY 2011: 52,246 FY 2014: 75,175 24% Increase 3.17% Increase* 43.88% Increase * Surgical Volumes are reduced due to joint venture with adjoining surgical hospital on campus Emergency Department Visits Surgical Department Procedures Imaging Department Procedures
  • 18. 18 NATIONAL HEALTHCARE CXO SUMMIT MASTERCLASS | ROI OF FACILITY DESIGN | 18 MAY 2015 Staffing to Clinical Volume Comparison Emergency Department Old Campus 43.1 FTE Utilization: 675 Visits/FTE New Campus 49.4 FTE Utilization: 730 Visits/FTE Surgical Department Old Campus 45.9 FTE Utilization: 143 Procedures/FTE New Campus 52.2 FTE* Utilization: 130 Procedures/FTE Imaging Department Old Campus 25.8 FTE Utilization: 2,025 Procedures/FTE New Campus 34.2 FTE Utilization: 2,199 Procedures/FTE 14.61% Staffing Increase 13.72% Staffing Increase* 32.55% Staffing Increase *Actual staffing increases were minimal given the percentage of procedure increases documented. Surgery procedures did not increase significantly due to the surgical hospital joint venture with physicians.
  • 19. 19 NATIONAL HEALTHCARE CXO SUMMIT MASTERCLASS | ROI OF FACILITY DESIGN | 18 MAY 2015 Goals • Not Reduce Staffing • Create Facility that Attracts Greater Market Share • Improves Outcomes and Access to Care • Department Size Based on Need • Staff Productivity Improved • Financial Results Improved Staffing to Clinical Volume Comparison 3.17%* Procedure Increase 13.72% Staffing Increase 24% Visit Increase 14.61% Staffing Increase 43.88% Procedure Increase 32.55% Staffing Increase *Actual staffing increases were minimal given the percentage of procedure increases documented. Surgery procedures did not increase significantly due to the surgical hospital joint venture with physicians.
  • 20. 20 NATIONAL HEALTHCARE CXO SUMMIT MASTERCLASS | ROI OF FACILITY DESIGN | 18 MAY 2015 Patient Satisfaction Comparison Press Ganey Guardian of Excellence Award OLOL named a Guardian of Excellence Award winner by Press Ganey Associates, Inc in 2013 and 2014 86th Percentile of Scoring Population Press Ganey Mean Scores: Old Campus VS. New Campus Comparison 60th Percentile of Scoring Population 86.7 Old Campus Press Ganey Mean Score 89.7 New Campus Press Ganey Mean Score 43.3% Increase in Percentile OLOL Patient Room Photo by: Will Crocker
  • 21. 21 NATIONAL HEALTHCARE CXO SUMMIT MASTERCLASS | ROI OF FACILITY DESIGN | 18 MAY 2015 OLOL Overall Facility Performance FY 2011: $155,818,000 FY 2014: $192,540,000 23.57% Increase Net Patient Service Revenue 2011 vs. 2014 OLOL Hybrid OR
  • 22. 22 NATIONAL HEALTHCARE CXO SUMMIT MASTERCLASS | ROI OF FACILITY DESIGN | 18 MAY 2015 Financial Results Emergency Department $2,160,314 Increase FY 2011: $(71,912) FY 2014: $2,088,402 Net Profit 8% Decrease FY 2014: $3,310,259 FY 2011: $3,605,999 Total Salaries/Wages/Benefits DECON Total Gross Revenue 89% Increase Net Revenue 71% Increase EMERGENCY
  • 23. 23 NATIONAL HEALTHCARE CXO SUMMIT MASTERCLASS | ROI OF FACILITY DESIGN | 18 MAY 2015 Net Revenue 49% Increase Total Gross Revenue 58% Increase $1,495,340 Increase FY 2011: $(1,288,514) FY 2014: $206,826 Net Profit 6% Decrease FY 2014: $3,314,931 FY 2011: $3,532,222 Total Salaries/Wages/Benefits SURGICAL Financial Results Surgical Department
  • 24. 24 NATIONAL HEALTHCARE CXO SUMMIT MASTERCLASS | ROI OF FACILITY DESIGN | 18 MAY 2015 $2,634,602 Increase FY 2011: $3,674,925 FY 2014: $6,309,527 Net Profit 17% Increase FY 2014: $2,439,680 FY 2011: $2,085,806 Total Salaries/Wages/Benefits Total Gross Revenue 73% Increase Net Revenue 43% Increase IMAGING Financial Results Imaging Department
  • 25. 25 NATIONAL HEALTHCARE CXO SUMMIT MASTERCLASS | ROI OF FACILITY DESIGN | 18 MAY 2015 Series Volume III Masterplanning Aligned Planning Strategies & Collaborative Visioning Volume II ED Examples Emergency Departments: Highly Efficient Facility Design Volume I ED Efficiency Emergency Departments: Facility Metrics with Time & Motion Considerations 2012 | VOLUME. 03 | A PrOcEss OF highLy EFFiciEnt FAciLity dEsign EFFICIENT DESIGN PRODUCTIVE CARE ALIGNED PLANNING STRATEGIES AND COLLABORATIVE VISIONING 2011 | VOLUME. 02 | A CASE STUDY OF HIGHLY EFFICIENT FACILITY DESIGN EFFICIENT DESIGN PRODUCTIVE CARE DESIGNING EMERGENCY DEPARTMENTS THAT IMPROVE STAFF PRODUCTIVITY 1 Efficient Design Productive Care Designing Emergency Departments that Improve Staff Productivity A case study of facility metrics with time and motion considerations. 2010 + VOLUME 5: RETURN ON INVESTMENT OF FACILITY DESIGN 2015 | VOLUME .05 | DECISION PROCESS = CLINICAL AND FINANCIAL RESULTS Volume IV Nursing Units High Performance Nursing Units & Patient Room Innovation Volume V ROI of Facility Design Decision process = Clinical and Financial results