NAFSA 2011 - International Ambassadors Session - SCU

Study Abroad 101: Planning a Successful Study Abroad Experience Expanding Your Study Abroad Staff (with Limited Resources) through Peer Advising Programs NAFSA Conference

Study Abroad 101: Planning a Successful Study Abroad Experience PRESENTERS NAFSA Conference Tasha Dev, M.A. International Exchange and Study Abroad Coordinator California State University, Chico www.csuchico.edu/giis/sa/abroad.html [email_address] Vidalino Raatior, M.A. Assistant Director, Study Abroad Santa Clara University www.scu.edu/studyabroad [email_address]

Study Abroad 101: Planning a Successful Study Abroad Experience PARTICIPANTS? Type: Public? Private? International? How many professional staff at your office? 1? 2-5?, 5+? How many paid student staff at your office? 10 +, 7+, 2+, 1? Who has organized volunteer advising programs? How many students study abroad at your institution in a given academic year? less than 100? 100-500? 500+? NAFSA Conference

Study Abroad 101: Planning a Successful Study Abroad Experience AGENDA Introductions Program Strategies Overview Recruitment Compensation Training Responsibilities Programming Comparison: Lessons Learned Q & A NAFSA Conference International Service Learning International Ambassadors

Study Abroad 101: Planning a Successful Study Abroad Experience INTERNATIONAL SERVICE LEARNING PROGRAM California State University, Chico NAFSA Conference

Study Abroad 101: Planning a Successful Study Abroad Experience Santa Clara University OVERVIEW: Institution A Catholic, Jesuit institution 4,000 undergrads (40-60% Juniors study abroad) Reports to Provost Office 106 approved program locations in 50 countries 100 % financial aid applies Ranked #1 Masters Institutions with mid-length programs; #9 among Top 40 Masters Institutions (Open Doors 2007-08) The Jesuit University in Silicon Valley

Study Abroad 101: Planning a Successful Study Abroad Experience International Programs Office OVERVIEW: Population Served 106 Program Locations, 50 countries Currently 400 + students abroad Fall 2010 90 % students study abroad Fall quarter 27 International Exchange Students 700 students petition to study abroad Santa Clara University

Study Abroad 101: Planning a Successful Study Abroad Experience International Programs OVERVIEW: Staffing 2 full-time, 2 part-time No Administrative Assistant 1 advisor for 400-600 students www.scu.edu/studyabroad TERRY SHOUP Executive Director (Institutional relations, minors) VIDALINO RAATIOR Assistant Director, Study Abroad (student advising) BARBARA COLYAR Director of Study Abroad ( faculty, exchanges, assessment) LORI JOHNSON Business Manager ( budget, billing) International Education Month, Advising, Application, Pre-departure Orientation Day, Diversity, Workshop Series, Study Abroad Week

Study Abroad 101: Planning a Successful Study Abroad Experience International Programs OVERVIEW: Peer Advisors 4 paid Peer Advisors; up to 20 hrs/wk Hired from International Ambassadors ONLY Trained on student advising procedures Coordinate specific responsibilities www.scu.edu/studyabroad CLAIRE SMITH Exchange Student Coordinator SARAH ALLBRITTEN SCU Programs Coordinator LAURA FLANAGAN Workshop Series Coordinator LAURA O’BRIEN Special Projects Coordinator POSITION SUSPENDED Marketing Coordinator NEW 2011-2012 Solidarity Programs Coordinator

International Programs www.scu.edu/studyabroad OVERVIEW: International Ambassadors 60 – 70 unpaid volunteers Directly supervised by Peer Advisors To offer student perspectives on specific programs.

Study Abroad 101: Planning a Successful Study Abroad Experience WHICH TYPE OF STUDENTS JOIN THE INTERNATIONAL AMBASSADOR PROGRAM? I need a job! This looks good on my resume! Pick me! Pick me! I wish I was abroad again! Dang, I look good in this shirt!

Study Abroad 101: Planning a Successful Study Abroad Experience International Ambassadors RECRUITMENT Public acknowledgment at Pre-Departure Orientation “ Personal email invitations” before they return Put profiles, photos, perspectives on website Identify & recruit paid Peer Advisors only from I-Ambassadors Global Research Fellows are bloggers from abroad Complete online application form before returning Santa Clara University

Study Abroad 101: Planning a Successful Study Abroad Experience International Ambassadors RECRUITMENT Online Application Questions (use for online profiles) Why do you want to serve as an International Ambassador? What were the deciding factors for choosing your program? Describe a defining moment abroad in your abroad experience? What advise & recommendations do you have for prospective study abroad students? Santa Clara University

Study Abroad 101: Planning a Successful Study Abroad Experience International Ambassadors Santa Clara University

Study Abroad 101: Planning a Successful Study Abroad Experience International Ambassadors COMPENSATION What do students get out of it? Share experience Professional development Enter Photo Contest Ability to apply for paid Peer Advisor positions Social activities (BBQ, pizza) Graduation sash Santa Clara University

Study Abroad 101: Planning a Successful Study Abroad Experience International Ambassadors TRAINING Re-Entry Day: Reconnect! Reflect! Relax! Partnership with Counseling Center staff Small groups facilitated by Peer Advisors & Graduate Interns Five hour-long training sessions Santa Clara University

Study Abroad 101: Planning a Successful Study Abroad Experience Peer Advisors TRAINING Peer Advisor Training Day – all day Weekly Team Meetings – mandatory Use a Training Manual Santa Clara University

Study Abroad 101: Planning a Successful Study Abroad Experience International Ambassadors RESPONSIBILITIES Study Abroad Bloggers Community Outreach Efforts International Club Leadership Team Program Outreach Team Pre-Departure Orientation Team Workshop Series Team International Student Mentor Program Marketing Team Santa Clara University

Study Abroad 101: Planning a Successful Study Abroad Experience International Ambassadors PROGRAMMING Lead group meetings at Pre-Departure Orientation Create location-specific Tips Sheets Interact with parents & prospective students during Preview Days, Open House, Parents Weekend Information Sessions during International Education Month Student Forums during Study Abroad Week Santa Clara University

Study Abroad 101: Planning a Successful Study Abroad Experience Peer Advisors PROGRAMMING Coordinate International Ambassadors Lead social, orientations, registrations, shopping trips, cultural trips for Exchange Students. Co-chairs for International Club Panelists for Preview Days, Open House, Parents Weekend Receptionists Set student appointments with advisors Santa Clara University

Study Abroad 101: Planning a Successful Study Abroad Experience LESSONS LEARNED A Comparison of Challenges & Strategies (Handout is also available to download from nafsa.org)

Study Abroad 101: Planning a Successful Study Abroad Experience LESSONS LEARNED: Recruitment Start at Pre-Departure Orientation Study abroad experience required Personalized email invitation to apply Marketable position titles Profiles & Photos on website Students apply before returning to campus CSU Chico X X X X X X Santa Clara X X X X X X

Study Abroad 101: Planning a Successful Study Abroad Experience LESSONS LEARNED: Compensation Offer academic credit to interns Professional development opportunities Give free T-shirts to volunteers Option to apply for paid positions Hourly paid Peer Advisors Subsidize graduation sash CSU Chico X X X X X Santa Clara X X X X X

Study Abroad 101: Planning a Successful Study Abroad Experience LESSONS LEARNED: Training Required full day training session Intensive training for interns Re-Entry Day for volunteers Weekly training sessions / meetings Use of a training manual for Peer Advisors CSU Chico X X X Santa Clara X X X X X

Study Abroad 101: Planning a Successful Study Abroad Experience LESSONS LEARNED: Roles Marketing Coordinator Special Events / Projects Coordinator International Internship Coordinator Exchange Students Coordinator Solidarity Programs Coordinator Workshop Series / Outreach Coordinator CSU Chico X X X X Santa Clara X X X X X

Study Abroad 101: Planning a Successful Study Abroad Experience LESSONS LEARNED: Programming Panelists for Parent Weekend Serve on campus int’l committees Lead pre-departure orientation meetings Mentors for int’l exchange students International Club leadership Marketing campaigns for Study Abroad Week CSU Chico X X X X X Santa Clara X X X X X

Study Abroad 101: Planning a Successful Study Abroad Experience LESSONS LEARNED: Miscellaneous Professional development is primary objective Collaborate with Counseling Center for Re-Entry Day Hire Work Study Students CSU Chico X Santa Clara X X X

Study Abroad 101: Planning a Successful Study Abroad Experience CONTACT US Any Questions? Tasha Dev, M.A. International Exchange and Study Abroad Coordinator www.csuchico.edu/giis/sa/abroad.html [email_address] Vid Raatior, M.A. Assistant Director, Study Abroad www.scu.edu/studyabroad [email_address]

STUDY ABROAD WEEK Meet with Program Representatives at Benson Lobby, information sessions, one-on-one meetings, brochures, etc. October 18 - 22, 2010 MARK YOUR CALENDAR

INFORMATION SESSION SCU SYDNEY INTERNSHIP Find about the newest program in Sydney, Australia starting Spring Quarter 2011? October 20, 2010 4:00 – 5:00 PM Benson, Williman Room

INFORMATION SESSION October 18, 2010 4:00 – 5:00 PM Benson, Conf. Room 21 SCU ROME You can read ancient history in a textbook or experience it yourself in Rome.

INFORMATION SESSION October 18, 2010 4:00 – 5:00 PM Benson, Parlor B SCU BURKINA FASO Reading West Africa Program

INFORMATION SESSION SCU BARCELONA Find out information about the most popular program in Spain. October 18, 2010 5:00 – 6:00 PM Benson, Conf. Room 15

INFORMATION SESSION SCU LONDON PROGRAM Find out how to get an internship in London and boost your marketability. October 18, 2010 4:00 – 5:00 PM Benson, Parlor C

INFORMATION SESSION SCIENCE MAJORS Find out where you can study abroad and fulfill science requirements. October 18, 2010 5:30 – 6:30 PM O’Connor 204

INFORMATION SESSION POLI SCI MAJORS Find out where you can study abroad and fulfill political science requirements. October 19, 2010 4:00 – 5:00 PM O’Connor 106

INFORMATION SESSION ENGINEERING MAJORS Find out where you can study abroad and fulfill engineering requirements. October 20, 2010 4:00 – 5:00 PM Bannan 106

INFORMATION SESSION CASA NETWORK October 18, 2010 6:00 – 7:00 PM TBD

NAFSA 2011 - International Ambassadors Session - SCU

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