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Preventative Maintenance
for Facilities Managers
Choices you make today …impact the future
What the customer does not see
User Perspective
Behind the Scenes
 Results of inspection in ceiling
 Discuss alternative to not
finding this
 Benefit of preforming this
 Are PMs important?
 PMs in General
 PM Procedures
 PM Program / System
 PMs at your campus
What are we going to discuss
 Extend Life of Equipment
 See a failure or replacement coming – planned
replacement
 Be ready for Game Day – fully operation when most
important
 Federal, State and Local Code requirements
 Budgeting – time, man-hours, parts, replacement cost
 Converting from Visionary (I want)
to Practical / Operations ( I do)
PM - Why Overview
PM - Extend Life Defer Replacement
Potential vs Functional Failure
 Efficiency -Used by planner for parts, tools, inventory
 Scheduling – Routine planning of Equipment downtime and
employee work, reminder
 Safety – Work completed before failure and in consistent
documented trained method, protect building occupants
 Consistency - regardless of employee, staff
 Eliminate outside contractors possibly – Schedule outside
contractors for less trip charge or annual reduced cost
contract
 Customer (user, member, congregant) Satisfaction
 Lower long term cost / expense
PM Program Benefits
PM Cost
 Clear
 Repeatable
 Facility / Campus specific
 Owner’s manual simplified
 Check list, check boxes, maps, color coded
 Wording / Language related to Reader / User
 Volunteers able to complete after reading
 Makes training easier
PM Format - Simple
Simple
Simple
 Inventory
 Begin folders / binders / naming system
 Calendar system
 Code system
 Consistent across campus
 Directly related or same as PM / attached to PM
PM Format - Organized
Organized
Organized
PM Format -Prioritized
 List and Audit
 Impact to campus / facility / building / equipment
 Impact to customer / user
 Impact to operations / mission
 Overall cost
Prioritized
 Easy to get to
 Overcomes Language barrier – Understanding difference
 Laminated posted clipboard not removable
 Pictures – posted on wall
 Maps included - visual
 On-line… connected with PM - attachments
 Like SDS – in custodial closet where chemicals exist
 Location relevant… to tools, cart, building, classroom, equip
PM Format - Accessible
Accessible
Accessible
 Preventative (PM)
 Predictive (PdM)
 Condition Based / Driven
 Deferred
 Run to Fail (RTF)
 Planned / Scheduled / Programmed
PM Types
 Prevents Wear and Tear or Sudden Failure
 Scheduled Replacement at end of life
 Replace Service Prone Equip to reduce service cost and
increase reliability
 Maintain Service Records
 Should result in:
 Improved system reliability
 Lower cost to replace
 Reduce downtime
 Reduce injury
PM System
 Facilities Specific:
 Operational Procedures / Checklist
 Fly system
 Baptismal
 Trailer Use checklist
 Coffee Station
 Sewage Pumping station
 Quarterly vs Semi-Annual HVAC cleaning and filter change.
 Carpet Cleaning procedure and checklist
PM Opportunities
 Code Driven:
 Fire Alarm Testing
 Sprinkler System
 ADA equipment
 Grease Trap
 Kitchen Hood
 Emissions
 Waste Stream
 Event Management
PM Opportunities Cont.
Example – Fly System
WC Stage Manual Rigging System
Do Not Operate: Trained Authorized personnel
only
1. Inspect area around winch
(winch mount, bolts, clew, wire rope clamps
for signs of damage or loose connections)
2. Raise (clockwise) bar slightly to take load on
to the winch and remove load from safety
cables (Using 5/8” drive handle or strong
electric drill with 5/8” socket drive)
3. Disconnect safety cables from Clew
4. Lower bar (counterclockwise) checking all
areas clear – Ensure everyone stands clear
Bar height above floor should be no lower
than 5’
Example - Baptismal
Example – Trailer Towing
Example - GFCI
Example – Complex… Sewage
 List every building component (parking lot, sidewalk,
playground, wall, door, window, roof, plumbing,
lighting, fan, etc.
 List individual equipment or group similar
 List every tool
 List every step or procedure currently being done
(wax floors, unlock doors on Sunday, wipe down
tables before food event, etc.)
 List regulatory codes:
PMs at your campus
 Prioritize
 Numbering / Code System
 Template
 Approval or review step
 Training and communication / marketing
 Publishing
 Standardize / Institutionalize / New Normal
 Enforce / Audit / Review
 Improve / Report
PMs at your campus
 What is different if you use an outside contractor?
 What about liability?
 Their procedure or yours?
Using Outside Contractor
 Standardizing
 In-Box or folder holders or posted calendar, e-mail
notifications of assignments
 Sign off Steps / checkboxes and supervisor review
 Labor hours reported on as confirmation
 “Resolve” or “Execute” work in database with login
 Training and practice with application
 Show benefits to team, have parts on hand previously
ordered per calendar, ease of use
Implementing
 Change something to a RTF mode
 What is missing on your Campus?
 What is critical to your customer’s core business?
Discussion

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NACFM Preventative Maintenance for Facilities Managers

  • 1. Preventative Maintenance for Facilities Managers Choices you make today …impact the future
  • 2. What the customer does not see
  • 4. Behind the Scenes  Results of inspection in ceiling  Discuss alternative to not finding this  Benefit of preforming this  Are PMs important?
  • 5.  PMs in General  PM Procedures  PM Program / System  PMs at your campus What are we going to discuss
  • 6.  Extend Life of Equipment  See a failure or replacement coming – planned replacement  Be ready for Game Day – fully operation when most important  Federal, State and Local Code requirements  Budgeting – time, man-hours, parts, replacement cost  Converting from Visionary (I want) to Practical / Operations ( I do) PM - Why Overview
  • 7. PM - Extend Life Defer Replacement
  • 9.  Efficiency -Used by planner for parts, tools, inventory  Scheduling – Routine planning of Equipment downtime and employee work, reminder  Safety – Work completed before failure and in consistent documented trained method, protect building occupants  Consistency - regardless of employee, staff  Eliminate outside contractors possibly – Schedule outside contractors for less trip charge or annual reduced cost contract  Customer (user, member, congregant) Satisfaction  Lower long term cost / expense PM Program Benefits
  • 11.  Clear  Repeatable  Facility / Campus specific  Owner’s manual simplified  Check list, check boxes, maps, color coded  Wording / Language related to Reader / User  Volunteers able to complete after reading  Makes training easier PM Format - Simple
  • 14.  Inventory  Begin folders / binders / naming system  Calendar system  Code system  Consistent across campus  Directly related or same as PM / attached to PM PM Format - Organized
  • 18.  List and Audit  Impact to campus / facility / building / equipment  Impact to customer / user  Impact to operations / mission  Overall cost Prioritized
  • 19.  Easy to get to  Overcomes Language barrier – Understanding difference  Laminated posted clipboard not removable  Pictures – posted on wall  Maps included - visual  On-line… connected with PM - attachments  Like SDS – in custodial closet where chemicals exist  Location relevant… to tools, cart, building, classroom, equip PM Format - Accessible
  • 22.  Preventative (PM)  Predictive (PdM)  Condition Based / Driven  Deferred  Run to Fail (RTF)  Planned / Scheduled / Programmed PM Types
  • 23.  Prevents Wear and Tear or Sudden Failure  Scheduled Replacement at end of life  Replace Service Prone Equip to reduce service cost and increase reliability  Maintain Service Records  Should result in:  Improved system reliability  Lower cost to replace  Reduce downtime  Reduce injury PM System
  • 24.  Facilities Specific:  Operational Procedures / Checklist  Fly system  Baptismal  Trailer Use checklist  Coffee Station  Sewage Pumping station  Quarterly vs Semi-Annual HVAC cleaning and filter change.  Carpet Cleaning procedure and checklist PM Opportunities
  • 25.  Code Driven:  Fire Alarm Testing  Sprinkler System  ADA equipment  Grease Trap  Kitchen Hood  Emissions  Waste Stream  Event Management PM Opportunities Cont.
  • 26. Example – Fly System WC Stage Manual Rigging System Do Not Operate: Trained Authorized personnel only 1. Inspect area around winch (winch mount, bolts, clew, wire rope clamps for signs of damage or loose connections) 2. Raise (clockwise) bar slightly to take load on to the winch and remove load from safety cables (Using 5/8” drive handle or strong electric drill with 5/8” socket drive) 3. Disconnect safety cables from Clew 4. Lower bar (counterclockwise) checking all areas clear – Ensure everyone stands clear Bar height above floor should be no lower than 5’
  • 31.  List every building component (parking lot, sidewalk, playground, wall, door, window, roof, plumbing, lighting, fan, etc.  List individual equipment or group similar  List every tool  List every step or procedure currently being done (wax floors, unlock doors on Sunday, wipe down tables before food event, etc.)  List regulatory codes: PMs at your campus
  • 32.  Prioritize  Numbering / Code System  Template  Approval or review step  Training and communication / marketing  Publishing  Standardize / Institutionalize / New Normal  Enforce / Audit / Review  Improve / Report PMs at your campus
  • 33.  What is different if you use an outside contractor?  What about liability?  Their procedure or yours? Using Outside Contractor
  • 34.
  • 35.  Standardizing  In-Box or folder holders or posted calendar, e-mail notifications of assignments  Sign off Steps / checkboxes and supervisor review  Labor hours reported on as confirmation  “Resolve” or “Execute” work in database with login  Training and practice with application  Show benefits to team, have parts on hand previously ordered per calendar, ease of use Implementing
  • 36.
  • 37.  Change something to a RTF mode  What is missing on your Campus?  What is critical to your customer’s core business? Discussion

Editor's Notes

  1. PM for Facilities Management.
  2. Work behind the scenes to ensure a smooth, comfortable, pleasant smelling, well lit, secure place to fellowship and worship.
  3. Ready for use each time.
  4. Cost of rework, loss time, loss operations for customer, additional cost of after failure repair vs before failure
  5. Take inventory of what might need to be added to a routine PM schedule or system Understand the value of a PM system Steps to implementing or improving existing PM program
  6. PM overall process includes many things that make the final routine work mean so much more in the long run. Not being exposed to Legionnaires disease, never failing a Fire inspection, never missing a Sunday Morning Worship Service. No one slipping and falling on a Sunday mornings Condensate Drains that never clogged and fill the pan on a Sunday morning Emergency Lighting works on a sudden loss of power on a Wed Night Building always smells good, trash is never overflowing Your ultimate goals are only achieved by taking smaller steps today – if you want customer satisfaction at Starbucks then the equipment has to operate before you can improve the flavor of the coffee.
  7. Condition on left – time / use on bottom Look at keeping quality condition way above the rehab trigger point Look at extending the date / need for rehab Imagine doing another PM event – total condition may go down slightly from original condition but time / use extended again.
  8. Efficiency -Used by planner for parts, tools, inventory Scheduling – Routine planning of Equipment downtime and employee work, reminder Safety – Work completed before failure and in consistent documented trained method, protect building occupants/. PM includes the steps of safety and proper tools. So that a Band-Aid is not applied or Crescent is not used when a lug wrench is required. Consistency - regardless of employee, staff, time Eliminate outside contractors possibly – Schedule outside contractors for less trip charge or annual reduced cost contract, employee has tools and procedure to perform in house Customer (user, member, congregant) Satisfaction – always operational, comfortable, clean, safe, Lower long term cost / expense. Min quality standard always maintained.
  9. All equipment has a cost. Initial – replacement – parts etc. Consider over PM – worn out nuts, excess belts, filters, additional wear on coils Consider under PM – high corrective cost initially
  10. User / technician friendly, straightforward, easy to use, comprehensible Owner’s manual simplified – converted to local application – meat of info filtered and re-written Facility / campus specific – after install of components the procedures may change or can be simplified. Check list, check boxes, maps, color coded Wording related to reader - Volunteers able to step in Using the procedure and training on obtaining the procedure prior to performing task makes the next time annually easy.
  11. Floor drains as an example of simple steps, clear and easy to understand
  12. Picture of Simple – but effective Flush drains with map for locations Partial map location color coded for need and type of drain to fill
  13. Begin folders / binders / naming system The amount of items on your campus and the need for improved procedures in so many areas can quickly be overwhelming Code system Consistent across campus such as a template Consistent in the completion and approval of final drafts Directly related or same as PM / attached to PM
  14. Groups or categories for finding PM
  15. Begin folders / binders / naming system – calendar / spreadsheet Show Code system A, SA, Qtrly, Bi-Monthly, Monthly, Bi-Weekly, Weekly, Daily Consistent format – using Word templates for instance, page number location, revision location at bottom, initials for who edited. Instruction sets - Directly related to Task or recurring task or same as PM / attached to PM
  16. What is most important, spend energy time on those procedures, sops, guidelines Safety, cost, time reduction, Importance vs Urgency – matrix how important or what is impact and how urgent or what is the schedule requirement
  17. List and Audit Impact to people Impact to operations Impact to facility Lessons learned Weekly, Bi-weekly, Monthly, Qtrly, Semi Annual, Annual – being able to remember or how often HVAC condensate trays clog or belts get loose.
  18. Handy, available, reachable, open, nearby, Language barrier – Understanding difference Printed laminated posted clipboard not removable (example Van clipboard laminated) Pictures – posted on wall, Maps On-line, connected with PM - attachments Binders Like SDS – in custodial closet where chemicals exist. Location relevant to tools, cart, building
  19. Online – never lost, torn out or missing Every employee (custodial / maintenance tech) has login Every maintenance personnel has key to location of files History or Data stored and accessible for audit / inspection
  20. Only accessible by those with keys, in sleeves with map attached Every employee (custodial / maintenance tech) has login Every maintenance personnel has key to location of files
  21. Preventative - reduce failure, extend life of campus and equipment, and improve customer satisfaction. Should be a sweet spot in the overall cost to own, maintain, and replace in the overall life of a building or asset. Predictive - first to predict when equipment failure might occur, and secondly, to prevent occurrence of the failure by performing maintenance. allows the maintenance frequency to be as low as possible to prevent unplanned reactive maintenance, without incurring costs associated with doing too much preventative maintenance. techniques include vibration analysis, oil analysis, thermal imaging, and equipment observation. only performed on machines when it is required. That is, just before failure is likely to occur. Reduce labor hours lost to maintenance. Reduce cost of spare parts and supplies. Minimizes equipment maintenance downtime. Not suitable for all applications. Comes at a cost to perform the predictive measures Deferred - postponing maintenance activities such as repairs on both real property (campus / buildings) and property (equipment) in order to save costs, meet budget, or realign available budget. could lead to asset deterioration and ultimately asset impairment. may result in higher costs, asset failure, and in some cases, health and safety implications. Run to Fail (RTF) - plans for a full replacement once the equipment fails. To reduce maintenance cost but may increase overall ownership cost. when maintenance is very hard to perform or gain access to or on very low or non-critical equipment. Condition Based - when a condition is met, such as mileage, run hours, tank level. Other than routine time schedule. Planned / Scheduled / Programmed - Same or alternate name for Preventative as these listed above or has a more consistent calendaring condition to the maintenance. May include Condition-based Maintenance with Preventative Maintenance for a combined category called Planned or Schedule Maintenance.
  22. PM System is a wholistic approach. Think about all moving or non-moving parts to a facility campus infrastructure… What has a wear aspect? Does the wear cost money to maintain? Does the wear lead to increased risk of injury or downtime? That system / component needs a PM
  23. Facilities Specific: PM’s / Operational Procedures / Checklist Fly system Baptismal Trailer Use checklist Coffee Station Time sheet Sewage Pumping station Quarterly vs Semi-Annual HVAC cleaning and filter change. Carpet Cleaning procedure and checklist Fire Alarm Testing
  24. Code Driven: Fire Alarm Testing Sprinkler System ADA equipment Grease Trap Kitchen Hood Emissions – co, co2, bulbs, Waste Stream – Styrofoam example Event Management – having people in your building / campus leads to regulation
  25. Operational Procedure with PM steps each use
  26. As soon as you open baptismal - Laminated posted clipboard that can be carried to breaker, simple checklist on one side, detail on other with highlighted areas
  27. Due to many past problems, we now have included Trailers in Vehicle Monthly PM for inspection and axle lubrication In each van metal clipboard, laminated to clipboard and paper copies to check Door left down driving down highway Bent tonged post / stand Chains worn completely through Axle bent Tires rubbing on fender well Front roof damaged Overloaded and van missed turn on interstate in the mountains on a downhill due to weight and trailer brakes Stolen trailer due to improper locking
  28. Preventative Maintenance Procedure for GFCI Simple, clear, routine,
  29. Example of a much more complex yet important procedure requiring detail because of training level of performer, low frequency of completion specific to our campus and location. Critical item
  30. What needs a PM – importance / critical (lessons learned, hard spots in employee relationships, incident reports, ) What needs to be done first – priority / urgency What format do we use - template Where will it be stored, accessible How do we organize it for clarity and ease of use and consistency – GG (general guidelines), SG (Specific Guidelines), PMP (Preventative Maintenance Procedure), CMP (Custodial Maintenance Procedure), etc. .001 or 01-02 (GG01-02) Template / Calendar / code system for instance Hired an intern to inventory, audit, Hire a typist with some technical aptitude – hand wrote , gave list
  31. What needs a PM – importance / critical (lessons learned, hard spots in employee relationships, incident reports, ) What needs to be done first – priority / urgency What format do we use - template Where will it be stored, accessible How do we organize it for clarity and ease of use and consistency – GG (general guidelines), SG (Specific Guidelines), PMP (Preventative Maintenance Procedure), CMP (Custodial Maintenance Procedure), etc. .001 or 01-02 (GG01-02) Template / Calendar / code system for instance Hired an intern to inventory, audit, Hire a typist with some technical aptitude – hand wrote , gave list
  32. Give example of grease trap inspections – Using financial database or invoice as only proof vs showing your CMMS and completed work order
  33. Example of an early hand written PM process put in binders and only reference on a wet erase calendar. Starting point before going to electronic PMs’
  34. PMs look professional and have the same standard. A good template like the handout can have multiple areas to help remind you but can be left with an N/A in that section when not necessary. Put PM or reminder on calendar to review all Procedures for updates/ accuracy / is equipment still on campus / do we still do it that way?
  35. Login – look at sample PM schedule
  36. What areas are the most critical / important to your operation or customer’s core business What events / incidents in past point to a need for a PM to extend life or reduce failure What can you change to a RTF without any impact What PM can you create or improve on your campus starting today?