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Nabil F. Fayed, MBA, CPM, CCM, CMgr FCMI
1 INTRODUCTION
Currently, I work as an Administrative Affairs Manager in Qurain Petrochemical Industries Company
(QPIC) and function in a similar role in the United Industries Company (UIC). Both UIC & QPIC
companies are part of the Kuwait Projects Company Holding (KIPCO). A brief summary of each
company is given below.
KIPCO Group is one of the biggest holding companies in the Middle East and North Africa, with
consolidated assets of US$ 8.13 billion as of 83 June 2015. The Group has significant ownership
interests in over 60 companies operating across 24 countries. The group’s main business sectors
are financial services, media, real estate and manufacturing. Through its core companies,
subsidiaries and affiliates, KIPCO also has interests in the education and medical sectors.
United Industries Company (UIC) is a member of KIPCO Group and is considered the Group’s
investment arm in the industrial sector. UIC is a public shareholding company, established in 1979.
UIC was listed on the Kuwait Stock Exchange in 1997 and was delisted recently in 2014. The
Company invests its resources in the downstream industries sector in Kuwait and GCC countries.
Authorized and paid-up capital of UIC currently stands at KD 6754645394 (US Dollar 156,156,250).
The core investments of the Company are concentrated in Qurain Petrochemical Industries
Company (QPIC) & Advanced Technology Company (ATC).
ABOUT YOU
Name: Nabil Fahmi Fayed
CMI – CMgr FCMI - Membership Number: P04451699
Email: nabil@qpic-kw.com
Telephone: +965 22943232 Ext. 2041
Mobile: +965 66387970
Skype ID: nabilfb1
I live in Kuwait
Employer: Qurain Petrochemical Industries Company
Job Title: Administrative Affairs Manager
Work Address: Kuwait City – Khaled Bin Al Waleed St. - KIPCO Tower - Floor 26 (P.O.Box. 29299,
Safat, 13153 Kuwait City, Kuwait)
No of years in current role: 4 years
Country of work: Kuwait
SECTOR : Industrial Investment (Oil & Gas, Petrochemicals, Food Industries)
Nabil F. Fayed, MBA, CPM, CCM, CMgr FCMI
Qurain Petrochemical Industries Company (QPIC) is a public shareholding company with a total
capital of one hundred and ten million Kuwaiti dinars (US Dollar 366,666,666) distributed over a
billion and one hundred million shares. QPIC was established in 2004 and was listed on the Kuwait
Stock Exchange in 2007. Its investments portfolio combines stakes of Kuwait’s largest
petrochemical projects such as Equate Petrochemicals, The Kuwait Olefins Company (TKOC) and
Kuwait Aromatics (KARO). In addition to its significant stakes being a majority shareholder in Saudia
Dairy & Foodstuff Company (SADAFCO), National Petroleum Services Company (NAPESCO), as
well as United Oil Projects (UOP). QPIC is a subsidiary of Kuwait Projects Company Holding
(KIPCO).
I joined UIC in 2006 while still providing administrative support to QPIC, thus, functioning within the
same role. In 2012 the top management changed, which led to overlapping in top management with
structural changes in our group companies formation. This led to UIC management having to
formally move to QPIC while providing administrative services to UIC.
Occupying the second position in HR, Administration, and the IT Department in QPIC, my main
responsibilities included:
To professionally manage the administrative affairs and the investors’ relations of the group
companies, I provide the following functions.
- Manage all administrative affairs related to group companies.
- Manage all investors’ relations related to group companies including AGMs/EGMs, etc.
- Comply with all compliance aspects i.e. disclosures, declaration, etc.
- Act as liaison between group companies, shareholders, & all related Regulatory Authorities (RA)
i.e Ministry of Commerce and industry (MOCI), Capital Markets Authority (CMA), Kuwait Stock
Exchange (KSE), and Kuwait Clearing Company (KCC).
In the past, I directly managed the administrative affairs of thirteen companies within the group
during the same given time. These companies are QPIC – UIC – UPC – QBMC – QPLIC – KNIP –
Eastern – GAS – Badael – Cement – NGCement – Western – SADAFCOKW. Currently, I am
managing the administrative affairs of seven of these companies (QPIC – UIC – UPC – QBMC –
QPLIC – KNIP – Eastern). Additionally, I used to provide administrative support to three other
companies within the group, which are UOP, NAPESCO, & SADAFCO.
2 ACHIEVEMENTS AND CONTRIBUTION (THREE YEARS BACK RECORDS)
- Participated in execution of the second phase process of acquiring remaining stakes in
one of our subsidiaries (SADAFCO) in Saudi Arabia in 2014 of $90 million under CMA
regulations in both Kuwait and Saudi Arabia. Six months earlier the first phase process
was executed of $225 million.
- Committee member; supervised the process of delisting UIC from KSE before the end of
2014 based on the recommendation of the UIC board and in compliance with MOCI,
KSE and CMA requirements.
- Managed the process of amending the group companies’ articles of associations (AOA)
and memorandums of associations (MOA) in compliance with new Kuwait Companies
Law and its bylaws within the allowed timeframe.
- Supervised the process of preparing the timely and high-quality group annual reports,
which are distributed to shareholders at the end of the year.
- Organizing the annual general meetings (AGM) and the extraordinary general meetings
(EGM) for seven group companies within the period stipulated by the new Kuwait
Companies Law, which is a maximum of three months following the year end.
- Supervised AGMs for other group affiliated companies within the allowed timeframe.
- Managed the process of dividends distributions to shareholders following AGMs.
- Fulfilled all shareholders’ requests during the year.
- Conducted the timely required formalities requested by all regulatory authorities e.g.
disclosures, announcements, declarations, and required permissions-which maintained
Nabil F. Fayed, MBA, CPM, CCM, CMgr FCMI
clear records throughout the whole year.
- Participated in a committee with a staff of three individuals to prepare the company’s
profile that won second place in the ‘Excellence Award in Governance’ during the award
ceremony held in the 2014 Annual GCC Governance Conference in Kuwait, under the
title ‘The need for a GCC Governance Code’.
- Supervised and guiding staff in charges of related functions, e.g., subsidiary’s
administrative manager, public relations officer, company’s representatives, and
company’s secretaries.
Attended and participated in the following events;
- Prequalification Program for Certified Compliance Manager Exam by Kuwait
Accountants & Auditors Association, Kuwait, 2016
- KSE Workshop for Electronic System of Corporate Disclosure – One Day Workshop,
Kuwait, 2016
- Certificate in Leadership Effectiveness for Managers – Training Course, UAE, 2016
- CMA Corporate Governance Training Program – Two-day Training, Kuwait, 2016
- Kuwait Conference for Implementation Mechanisms of CMA Law & Its Executive
Regulations and the effect on KSE, Kuwait, 2016
- CMA Corporate Governance Forum – One Day Forum, Kuwait, 2016
- Corporate Social Responsibility and Sustainability – Two-day Workshop, Kuwait, 2016
- CMA Executive Bylaw Awareness Workshop – Number of Sessions, Kuwait, 2015
- Essential Ingredients for Enabling Innovation - In-house Seminar, Kuwait, 2015.
- FranklynCovey’s 7 Habits of Highly Effective People: Signature Edition 4.0 Work
Session, Kuwait, 2015.
- Certified Professional Manager - Training Course, UAE, 2014.
- The Annual GCC Governance Conference, Kuwait, 2014.
- Kuwait Conference for Implementation Mechanisms of the New Companies Law, Kuwait,
2014.
Obtained the following titles;
- Certified Compliance Manager, CCM
- Certified Professional Manager, CPM
- Chartered Manager, CMgr
- Fellowship of Chartered Management Institute, FCMI.
3
HOW YOU USED THE SKILL OF ‘LEADING PEOPLE’ TO ACHIEVE THE
OUTCOMES IN SECTION 2.
Provides clear purpose and direction
To obtain optimum results, I always seek to gain the required knowledge which enables me to provide
the staff with a clear understanding of the tasks they need to perform; as well as the knowledge of when
and how to achieve their individual goals. This knowledge facilitates clear guidance and maintains great
success.
In regards to the legislative reform in the state of Kuwait, new Companies Law was issued recently
followed by its bylaw. Familiarizing and gaining an accurate understanding of the new changes in law
enabled me to comply with its articles, thus, making amendments to the AOA and MOA of the group
companies within the given time limit. I advised and educated the administrative managers of our group
subsidiaries on how to comply with the new changes in law as well. An explanation of what is applicable
to their particular company articles based on its legal form and which amendments to AOA and MOA
must be complied with according to law and bylaws along with its new provisions were discussed. I also
Nabil F. Fayed, MBA, CPM, CCM, CMgr FCMI
discussed the AGM and EGM deadlines and the required authorized regulatory approvals. I provided
the administrative managers with examples of required meetings agendas and minutes of meetings
drafts.
Company representatives also were updated on the new required legal formalities with the respective
regulatory authorities. I advised them on the proper procedure to follow when addressing specific
departments and the proper documents that needed to be collected. I also educated them on the
importance of not only finalizing their assignments effectively within the acceptable standards, but also
efficiently by understanding how meeting the deadline is of grave importance.
Upon sharing this information with the staff, a continual development of professional knowledge and
competence will be maintained among themselves. In like manner, the importance of sharing the newly
gained knowledge to other colleagues, with required assistance, direction and support, when needed,
will also add to their professionalism and competence within the work environment.
Communicates clearly and succinctly
My communications with staff is clear and succinct, especially when our secretarial staff members may
not all have the required knowledge and experience necessary to act independently when dealing with
the company’s shareholders and the complicated requirements entailed.
Most of the time, some shareholders want to get indications of the company’s quarterly profits achieved
before formally declaring the result to the respective regulatory authorities. Despite the fact that we
already know the figures based on our internal information, it is not our policy to reveal this information
to some shareholders before the board’s approval. In this case, I communicate strict and precise details
to respective staff, with an explanation of relevant risks. On the other hand, any other reasonable
requests raised by shareholders, has to be fulfilled immediately and in the best manner possible. An
example of this reasonable request would be a request to obtain a copy of the company’s annual report,
inquiring about the dividends’ cheques, and seeking to obtain a share certificate.
This demonstrates responsibility and accountability for ones actions and decisions; thus, ensuring
compliance with all relevant legislations, regulations and therefore meeting the interests and needs of
the shareholders in a balanced manner and serving them to the highest possible standards at all times.
Develop and support individual and team members
My duties in the past entailed the sole preparation of UIC and QPIC annual reports. This responsibility
included all ramifications of managing the writing and the distribution of the respective press releases, in
collaboration with financial accounting and relevant business functions.
At present, after having mentored the Public Relations Officer on fulfilling my prior duties, I delegated
those tasks to him. I educated him on what is the nature of the annual report and the press release. A
list of the pertinent details and duties of preparing the annual report and writing the press release are:
 Sections to be included,
 Information to be incorporated and ultimately revealed,
 Designing and choosing the proper annual theme,
 Which direction to follow in expressing the financial facts,
 Writing of the press release.
Finally, I would check and review his draft, guide and advise him in regards to content and correct
grammar where needed.
I extended full-support to the Public Relations Officer, until he gained the required skills and
competency required to capably fulfill the task of preparing the Annual Report in its entirety along with
finalizing the standard press release. We also worked together in many other different projects and
delivered successful outputs.
This demonstrates that my support in helping staff gain the required skills, professionalism,
accountability, and competence to carry out crucial tasks delineates my own progressive growth in
these areas as well.
Nabil F. Fayed, MBA, CPM, CCM, CMgr FCMI
4
HOW YOU HAVE USED THE SKILL OF ‘MANAGING CHANGE’ TO ACHIEVE THE
OUTCOMES SHOWN IN SECTION 2.
Encourage others to be creative and innovative
When I delegated the process of preparing the annual report and the press release writing, I gave my
colleague clear guidelines and direction to understand the required tasks. At the same time, I asked him
to be creative and innovative and think outside the box with new ideas, as he did when he formulated
the changes in the annual report (he changed the sections’ order, added new parts, and incorporated
new graphs and diagrams with his own chosen modern photos). In addition, he directly dealt with the
graphic designer to choose the artistic touches required for the final production.
Regarding the press release, although my colleague followed the standard template we adopt in the
company, he came up with a different order for the context and added other relevant important
information. This placed the press release in high standing, thus, becoming very informative to
stakeholders.
These implemented changes indicates how my encouragement and assisting the staff’s development of
their skills would help them to progress their careers through adapting new creative and innovative
ideas and views, thus, valuing their contribution and recognizing their achievements.
Identify opportunities for change and development
When I was invited to join a three team committee to prepare the company’s profile in preparation for
the ‘Excellence Award in Governance’ competition as part of the Annual GCC Governance Conference
conducted in Kuwait during 2014, under the title ‘The need for a GCC Governance Code’, I took this as
an opportunity for change and development. I took great pains in preparing my part in order to
demonstrate the high-level of standards in governance principles applied by QPIC.
Although my foresight knew we would achieve good results and gain advanced ranking among the other
Kuwait companies participating in the competition, our company came in second place. My
determination for our company to be first place was ignited and we began to test our procedures and
practices compared to others and further develop changes in our policies and procedures at optimal
level and incorporate them within our comprehensive manual.
This motivation allowed me to continually adapt open-mindedness for the development and
maintenance of professionalism, knowledge and competence within the company, thus, striving for
excellence all the times.
Take account of stakeholder issues
As the decision of delisting UIC from the Kuwait Stock Exchange was decided by the board of directors,
the stakeholder interests were taken into consideration because the delisting would affect their interests
dramatically. I had to follow the rules and the regulations set by CMA in this concern including the grant
of the six months grace period, during which, the stakeholders inquiries had to be properly addressed.
My responsibility entailed the direct handling of all stakeholders’ inquiries pertaining to this particular
situation. I presented all information in a clear and concise manner, thus, including recommendations for
change and cleared all confusion of possible set-backs for the company by explaining the reason for this
change and the advantages and disadvantages associated as well.
Some shareholders were not able to make the right decision on whether to exit now or to keep holding
the company’s shares beyond the delisting date. I assisted the shareholders by using reasonable
calculations and ran a cost-benefit analysis that aimed on helping them reach an optimum decision
personally, which varied from shareholder to shareholder.
These facts are an indication of my input on addressing the interests and needs of the stakeholders in a
balanced and reasonable manner as well as serving them to the highest possible standards at all times.
Nabil F. Fayed, MBA, CPM, CCM, CMgr FCMI
5 IDENTIFY YOUR PRINCIPAL LEARNING LESSONS.
I learned through my experience that the more I give the more I get.
When I concentrate on my tasks, analyzing the situations I am confronted with, gathering the required
information to determine the best applicable approaches to management, obtaining the required
resources to help set the best possible alternatives, as well as putting enough effort to analyze the
different methods of achieving my objectives, I am convinced that I will definitely achieve my goals to the
maximum level of expertise, thus, meeting my targeted expectations and support the organization’s
overall objectives in maintaining its reputation.
As a leader, I must be a role-model for others to follow. Responsibility, transparency and accountability
for my actions and decisions are areas that I continuously seek to perfect from day to day in forming and
developing mutual business relationships based on truth and respect. These efforts will also produce job
satisfaction and reflect positive quality of group outputs and deliverables.

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Managing Administrative Affairs of Industrial Companies

  • 1. Nabil F. Fayed, MBA, CPM, CCM, CMgr FCMI 1 INTRODUCTION Currently, I work as an Administrative Affairs Manager in Qurain Petrochemical Industries Company (QPIC) and function in a similar role in the United Industries Company (UIC). Both UIC & QPIC companies are part of the Kuwait Projects Company Holding (KIPCO). A brief summary of each company is given below. KIPCO Group is one of the biggest holding companies in the Middle East and North Africa, with consolidated assets of US$ 8.13 billion as of 83 June 2015. The Group has significant ownership interests in over 60 companies operating across 24 countries. The group’s main business sectors are financial services, media, real estate and manufacturing. Through its core companies, subsidiaries and affiliates, KIPCO also has interests in the education and medical sectors. United Industries Company (UIC) is a member of KIPCO Group and is considered the Group’s investment arm in the industrial sector. UIC is a public shareholding company, established in 1979. UIC was listed on the Kuwait Stock Exchange in 1997 and was delisted recently in 2014. The Company invests its resources in the downstream industries sector in Kuwait and GCC countries. Authorized and paid-up capital of UIC currently stands at KD 6754645394 (US Dollar 156,156,250). The core investments of the Company are concentrated in Qurain Petrochemical Industries Company (QPIC) & Advanced Technology Company (ATC). ABOUT YOU Name: Nabil Fahmi Fayed CMI – CMgr FCMI - Membership Number: P04451699 Email: nabil@qpic-kw.com Telephone: +965 22943232 Ext. 2041 Mobile: +965 66387970 Skype ID: nabilfb1 I live in Kuwait Employer: Qurain Petrochemical Industries Company Job Title: Administrative Affairs Manager Work Address: Kuwait City – Khaled Bin Al Waleed St. - KIPCO Tower - Floor 26 (P.O.Box. 29299, Safat, 13153 Kuwait City, Kuwait) No of years in current role: 4 years Country of work: Kuwait SECTOR : Industrial Investment (Oil & Gas, Petrochemicals, Food Industries)
  • 2. Nabil F. Fayed, MBA, CPM, CCM, CMgr FCMI Qurain Petrochemical Industries Company (QPIC) is a public shareholding company with a total capital of one hundred and ten million Kuwaiti dinars (US Dollar 366,666,666) distributed over a billion and one hundred million shares. QPIC was established in 2004 and was listed on the Kuwait Stock Exchange in 2007. Its investments portfolio combines stakes of Kuwait’s largest petrochemical projects such as Equate Petrochemicals, The Kuwait Olefins Company (TKOC) and Kuwait Aromatics (KARO). In addition to its significant stakes being a majority shareholder in Saudia Dairy & Foodstuff Company (SADAFCO), National Petroleum Services Company (NAPESCO), as well as United Oil Projects (UOP). QPIC is a subsidiary of Kuwait Projects Company Holding (KIPCO). I joined UIC in 2006 while still providing administrative support to QPIC, thus, functioning within the same role. In 2012 the top management changed, which led to overlapping in top management with structural changes in our group companies formation. This led to UIC management having to formally move to QPIC while providing administrative services to UIC. Occupying the second position in HR, Administration, and the IT Department in QPIC, my main responsibilities included: To professionally manage the administrative affairs and the investors’ relations of the group companies, I provide the following functions. - Manage all administrative affairs related to group companies. - Manage all investors’ relations related to group companies including AGMs/EGMs, etc. - Comply with all compliance aspects i.e. disclosures, declaration, etc. - Act as liaison between group companies, shareholders, & all related Regulatory Authorities (RA) i.e Ministry of Commerce and industry (MOCI), Capital Markets Authority (CMA), Kuwait Stock Exchange (KSE), and Kuwait Clearing Company (KCC). In the past, I directly managed the administrative affairs of thirteen companies within the group during the same given time. These companies are QPIC – UIC – UPC – QBMC – QPLIC – KNIP – Eastern – GAS – Badael – Cement – NGCement – Western – SADAFCOKW. Currently, I am managing the administrative affairs of seven of these companies (QPIC – UIC – UPC – QBMC – QPLIC – KNIP – Eastern). Additionally, I used to provide administrative support to three other companies within the group, which are UOP, NAPESCO, & SADAFCO. 2 ACHIEVEMENTS AND CONTRIBUTION (THREE YEARS BACK RECORDS) - Participated in execution of the second phase process of acquiring remaining stakes in one of our subsidiaries (SADAFCO) in Saudi Arabia in 2014 of $90 million under CMA regulations in both Kuwait and Saudi Arabia. Six months earlier the first phase process was executed of $225 million. - Committee member; supervised the process of delisting UIC from KSE before the end of 2014 based on the recommendation of the UIC board and in compliance with MOCI, KSE and CMA requirements. - Managed the process of amending the group companies’ articles of associations (AOA) and memorandums of associations (MOA) in compliance with new Kuwait Companies Law and its bylaws within the allowed timeframe. - Supervised the process of preparing the timely and high-quality group annual reports, which are distributed to shareholders at the end of the year. - Organizing the annual general meetings (AGM) and the extraordinary general meetings (EGM) for seven group companies within the period stipulated by the new Kuwait Companies Law, which is a maximum of three months following the year end. - Supervised AGMs for other group affiliated companies within the allowed timeframe. - Managed the process of dividends distributions to shareholders following AGMs. - Fulfilled all shareholders’ requests during the year. - Conducted the timely required formalities requested by all regulatory authorities e.g. disclosures, announcements, declarations, and required permissions-which maintained
  • 3. Nabil F. Fayed, MBA, CPM, CCM, CMgr FCMI clear records throughout the whole year. - Participated in a committee with a staff of three individuals to prepare the company’s profile that won second place in the ‘Excellence Award in Governance’ during the award ceremony held in the 2014 Annual GCC Governance Conference in Kuwait, under the title ‘The need for a GCC Governance Code’. - Supervised and guiding staff in charges of related functions, e.g., subsidiary’s administrative manager, public relations officer, company’s representatives, and company’s secretaries. Attended and participated in the following events; - Prequalification Program for Certified Compliance Manager Exam by Kuwait Accountants & Auditors Association, Kuwait, 2016 - KSE Workshop for Electronic System of Corporate Disclosure – One Day Workshop, Kuwait, 2016 - Certificate in Leadership Effectiveness for Managers – Training Course, UAE, 2016 - CMA Corporate Governance Training Program – Two-day Training, Kuwait, 2016 - Kuwait Conference for Implementation Mechanisms of CMA Law & Its Executive Regulations and the effect on KSE, Kuwait, 2016 - CMA Corporate Governance Forum – One Day Forum, Kuwait, 2016 - Corporate Social Responsibility and Sustainability – Two-day Workshop, Kuwait, 2016 - CMA Executive Bylaw Awareness Workshop – Number of Sessions, Kuwait, 2015 - Essential Ingredients for Enabling Innovation - In-house Seminar, Kuwait, 2015. - FranklynCovey’s 7 Habits of Highly Effective People: Signature Edition 4.0 Work Session, Kuwait, 2015. - Certified Professional Manager - Training Course, UAE, 2014. - The Annual GCC Governance Conference, Kuwait, 2014. - Kuwait Conference for Implementation Mechanisms of the New Companies Law, Kuwait, 2014. Obtained the following titles; - Certified Compliance Manager, CCM - Certified Professional Manager, CPM - Chartered Manager, CMgr - Fellowship of Chartered Management Institute, FCMI. 3 HOW YOU USED THE SKILL OF ‘LEADING PEOPLE’ TO ACHIEVE THE OUTCOMES IN SECTION 2. Provides clear purpose and direction To obtain optimum results, I always seek to gain the required knowledge which enables me to provide the staff with a clear understanding of the tasks they need to perform; as well as the knowledge of when and how to achieve their individual goals. This knowledge facilitates clear guidance and maintains great success. In regards to the legislative reform in the state of Kuwait, new Companies Law was issued recently followed by its bylaw. Familiarizing and gaining an accurate understanding of the new changes in law enabled me to comply with its articles, thus, making amendments to the AOA and MOA of the group companies within the given time limit. I advised and educated the administrative managers of our group subsidiaries on how to comply with the new changes in law as well. An explanation of what is applicable to their particular company articles based on its legal form and which amendments to AOA and MOA must be complied with according to law and bylaws along with its new provisions were discussed. I also
  • 4. Nabil F. Fayed, MBA, CPM, CCM, CMgr FCMI discussed the AGM and EGM deadlines and the required authorized regulatory approvals. I provided the administrative managers with examples of required meetings agendas and minutes of meetings drafts. Company representatives also were updated on the new required legal formalities with the respective regulatory authorities. I advised them on the proper procedure to follow when addressing specific departments and the proper documents that needed to be collected. I also educated them on the importance of not only finalizing their assignments effectively within the acceptable standards, but also efficiently by understanding how meeting the deadline is of grave importance. Upon sharing this information with the staff, a continual development of professional knowledge and competence will be maintained among themselves. In like manner, the importance of sharing the newly gained knowledge to other colleagues, with required assistance, direction and support, when needed, will also add to their professionalism and competence within the work environment. Communicates clearly and succinctly My communications with staff is clear and succinct, especially when our secretarial staff members may not all have the required knowledge and experience necessary to act independently when dealing with the company’s shareholders and the complicated requirements entailed. Most of the time, some shareholders want to get indications of the company’s quarterly profits achieved before formally declaring the result to the respective regulatory authorities. Despite the fact that we already know the figures based on our internal information, it is not our policy to reveal this information to some shareholders before the board’s approval. In this case, I communicate strict and precise details to respective staff, with an explanation of relevant risks. On the other hand, any other reasonable requests raised by shareholders, has to be fulfilled immediately and in the best manner possible. An example of this reasonable request would be a request to obtain a copy of the company’s annual report, inquiring about the dividends’ cheques, and seeking to obtain a share certificate. This demonstrates responsibility and accountability for ones actions and decisions; thus, ensuring compliance with all relevant legislations, regulations and therefore meeting the interests and needs of the shareholders in a balanced manner and serving them to the highest possible standards at all times. Develop and support individual and team members My duties in the past entailed the sole preparation of UIC and QPIC annual reports. This responsibility included all ramifications of managing the writing and the distribution of the respective press releases, in collaboration with financial accounting and relevant business functions. At present, after having mentored the Public Relations Officer on fulfilling my prior duties, I delegated those tasks to him. I educated him on what is the nature of the annual report and the press release. A list of the pertinent details and duties of preparing the annual report and writing the press release are:  Sections to be included,  Information to be incorporated and ultimately revealed,  Designing and choosing the proper annual theme,  Which direction to follow in expressing the financial facts,  Writing of the press release. Finally, I would check and review his draft, guide and advise him in regards to content and correct grammar where needed. I extended full-support to the Public Relations Officer, until he gained the required skills and competency required to capably fulfill the task of preparing the Annual Report in its entirety along with finalizing the standard press release. We also worked together in many other different projects and delivered successful outputs. This demonstrates that my support in helping staff gain the required skills, professionalism, accountability, and competence to carry out crucial tasks delineates my own progressive growth in these areas as well.
  • 5. Nabil F. Fayed, MBA, CPM, CCM, CMgr FCMI 4 HOW YOU HAVE USED THE SKILL OF ‘MANAGING CHANGE’ TO ACHIEVE THE OUTCOMES SHOWN IN SECTION 2. Encourage others to be creative and innovative When I delegated the process of preparing the annual report and the press release writing, I gave my colleague clear guidelines and direction to understand the required tasks. At the same time, I asked him to be creative and innovative and think outside the box with new ideas, as he did when he formulated the changes in the annual report (he changed the sections’ order, added new parts, and incorporated new graphs and diagrams with his own chosen modern photos). In addition, he directly dealt with the graphic designer to choose the artistic touches required for the final production. Regarding the press release, although my colleague followed the standard template we adopt in the company, he came up with a different order for the context and added other relevant important information. This placed the press release in high standing, thus, becoming very informative to stakeholders. These implemented changes indicates how my encouragement and assisting the staff’s development of their skills would help them to progress their careers through adapting new creative and innovative ideas and views, thus, valuing their contribution and recognizing their achievements. Identify opportunities for change and development When I was invited to join a three team committee to prepare the company’s profile in preparation for the ‘Excellence Award in Governance’ competition as part of the Annual GCC Governance Conference conducted in Kuwait during 2014, under the title ‘The need for a GCC Governance Code’, I took this as an opportunity for change and development. I took great pains in preparing my part in order to demonstrate the high-level of standards in governance principles applied by QPIC. Although my foresight knew we would achieve good results and gain advanced ranking among the other Kuwait companies participating in the competition, our company came in second place. My determination for our company to be first place was ignited and we began to test our procedures and practices compared to others and further develop changes in our policies and procedures at optimal level and incorporate them within our comprehensive manual. This motivation allowed me to continually adapt open-mindedness for the development and maintenance of professionalism, knowledge and competence within the company, thus, striving for excellence all the times. Take account of stakeholder issues As the decision of delisting UIC from the Kuwait Stock Exchange was decided by the board of directors, the stakeholder interests were taken into consideration because the delisting would affect their interests dramatically. I had to follow the rules and the regulations set by CMA in this concern including the grant of the six months grace period, during which, the stakeholders inquiries had to be properly addressed. My responsibility entailed the direct handling of all stakeholders’ inquiries pertaining to this particular situation. I presented all information in a clear and concise manner, thus, including recommendations for change and cleared all confusion of possible set-backs for the company by explaining the reason for this change and the advantages and disadvantages associated as well. Some shareholders were not able to make the right decision on whether to exit now or to keep holding the company’s shares beyond the delisting date. I assisted the shareholders by using reasonable calculations and ran a cost-benefit analysis that aimed on helping them reach an optimum decision personally, which varied from shareholder to shareholder. These facts are an indication of my input on addressing the interests and needs of the stakeholders in a balanced and reasonable manner as well as serving them to the highest possible standards at all times.
  • 6. Nabil F. Fayed, MBA, CPM, CCM, CMgr FCMI 5 IDENTIFY YOUR PRINCIPAL LEARNING LESSONS. I learned through my experience that the more I give the more I get. When I concentrate on my tasks, analyzing the situations I am confronted with, gathering the required information to determine the best applicable approaches to management, obtaining the required resources to help set the best possible alternatives, as well as putting enough effort to analyze the different methods of achieving my objectives, I am convinced that I will definitely achieve my goals to the maximum level of expertise, thus, meeting my targeted expectations and support the organization’s overall objectives in maintaining its reputation. As a leader, I must be a role-model for others to follow. Responsibility, transparency and accountability for my actions and decisions are areas that I continuously seek to perfect from day to day in forming and developing mutual business relationships based on truth and respect. These efforts will also produce job satisfaction and reflect positive quality of group outputs and deliverables.