Mysoon Samir Badawy is seeking a challenging position in an international school utilizing various skills. She has a Bachelor's degree in Accounting from Mansoura University and is currently working as a secretary at IQRAA Preschool. Her previous experience includes working as a secretary at Noor Al-Khaleej International School and Daar Al-Ebdaa`, as well as in customer service at MET LIFE ALICO. She is fluent in Arabic and English and has an ICDL computer certification.

1. Personal Information:-
Name : Mysoon Samir Badawy
Date of birth : 20/12/1989
Nationality : Egyptian
Marital Status : Married
Visa Status : Family visa
E-Mail address : mysoon.samir@gmail.com
Address: Villa 76, Al-Ain Compound, Ain-Khaled, Doha, Qatar.
Mobile #: +974) 33303428
Driving License : Qatari Driving License
Objective:-
Seeking a challenging position in an international school, that gives me
the opportunity to utilize my various acquired skills and develop my career
as well.
Education:-
Bachelor degree in Accounting from “Mansoura University”.
Faculty : Faculty of Commerce. (English Section)
Graduation Date : 2010.
Current Job :-
School: - IQRAA Preschool. (Secretary)
From Feb 2015 till now
• Undertaking student’s admission processes.
• Recording student’s information into SEC system.
• Receiving and sending Supreme Education Council’s correspondents.
• Translating different type of letters / correspondents English to Arabic and
vice versa.
• Preparing different types of official correspondents (letter, memos, etc).
• Receiving parents complaints, interact with class teachers and give final
feedback to parents or setting up a meeting, if necessary.
• Issuing “to whom it may concern” letters.
• Doing necessary filling.
• As bilingual, I was acting some times as translator between the parents and
class teachers, whenever it’s required.

2. Previous Experience:-
School: - Noor Al-Khaleej International School. (Secretary)
• Calculating the fees applicable to each student according to their grade.
• Collecting tuition fees as well as other types of fees (books, uniform, etc...).
• Issuing receipts against fees collected.
• Tracking student’s payments using MS. Excel with the necessary
breakdown and analysis.
• Preparing different types of official correspondents (letter, memos, etc).
• Receiving parents complaints, communicate to class teachers and give final
feedback to the parents or setting up a meeting, if necessary.
• Petty cash custodian.
• Issuing “to whom it may concern” letters.
• Doing necessary filling.
• As bilingual, I was acting some times as translator between the parents and
class teachers, whenever it’s required.
Company: - Daar Al-Ebdaa`. (Secretary) From Nov 2012 till June 2013
• Using a variety of software packages, such as Microsoft Word, Outlook,
PowerPoint, Excel, , etc., to produce correspondences and maintain
presentations, records, spreadsheets and databases.
• Booking rooms and conference facilities.
• Attending meetings, taking minutes and keeping notes.
• Managing and maintaining budgets, as well as invoicing.
• Liaising with staff in other departments and with external contractors.
• Ordering and maintaining stationery.
• Sorting and distributing incoming post and organizing and sending outgoing
post.
• Organizing and storing paperwork, documents and computer-based
information.
• Other duties as assigned.
Company: - MET LIFE ALICO. (Customer Service) From Jan 2011 till March
2012
• Deal directly with customers either by telephone, electronically or face to
face.
• Respond promptly to customer inquiries.
• Handle and resolve customer complaints.
• Obtain and evaluate all relevant information to handle product and service
inquiries.

3. • Record details of inquiries, comments and complaints.
• Record details of actions taken.
• Follow up on customer interactions.
Previous Training:-
Organization name: - Blom Bank.
Department : Customer Service
Period : 2 Years, (Summer Training).
Language Skills:-
- Mother Tongue: Arabic
- Fluent Command of Arabic (Understanding, Reading, Writing &
Speaking.)
- Excellent Command of English (Understanding, Reading, Writing &
Speaking)
English Courses:-
- Business English ''Pre-intermediate level''
- Conversational English Course With axon training center
"conversation course level5, level6."
Computer Skills:-
-Certificate name: - International Computer Driving License (ICDL).
- Excellent at : MS Office package - Windows –Internet
“All references are available upon demand”
“I’m sending my C.V. hoping a chance to join your team”