Presentation for Talent Aquisition Live event on September 20th in Amsterdam. A general introduction into the new voice medium, an exploration what recruitment voice applications there are and a vision looking past the current tech incumbents of where it all will go and what it will mean for the recruitment sector.

1. My Voice bot wil do the interview
Maarten Lens-FitzGerald,
TA Live, 20 September 2018
Founder Conva Voice Services, Open Voice, The Voiceconference.nl

2. “Alexa, Say welcome”
“Alexa, Who is Maarten”

3. Internet
Mobiel
Toekomst van werk
Maarten Lens-FitzGerald - www.lens-fitzgerald.com
Voice
Augmented Reality
I instigate movements that shape the future of Voice and Work.
Email

4. https://www.youtube.com/watch?v=TNwhIHqM60g

5. https://www.youtube.com/watch?v=qB9sYGZJdbs

6. Similar moments
WHICH WAS YOUR FAVORITE?

7. Typing
Conversation
0 75 150 225 300
270
41
TYPING VS TALKING
Words per minute

10. Market leader with ~65% of the global
market
> 40 million devices sold
> 50.000 skills inc paid skills
>20.000 device intergrations by 3500
brands
3rd Generation Devices
AMAZON, MARKET LEADER

11. Second position with ~35% of the market
~20 million “Home” devices sold
> 2.000 actions
> 5.000 device integrations
Second generation coming available now
Potential 500 million reach with Android
Strong language push, 30+ this year
LAUNCHED IN DUTCH THIS SUMMER
GOOGLE, CATCHING UP

12. Baidu Raven-HAlibaba T-mall Genie Microsoft Cortana Apple Home Pod Xiaomi Mi AI speaker Deutsche Telecom Magenta
ITS A THING…
And many more …

13. FASTEST ADOPTION EVER?

14. Will smart speakers just
be a blip in de adoption graph?

15. USAGE

16. Dutch Voice Services

17. Really popular?

18. B2B is coming
https://twitter.com/salesforce/status/1042413010269233152/video/1

19. Job Search

20. The New Resume?

21. Advice & Interview help

22. Tests

23. Lights
Music
Weather
News
Questions

24. Ben Sauer Open Voice #1

25. So what is the urgency of voice?
DON’T MISS OUT
The unprecedented
adoption rate.
Faster than mobile.
Don’t miss out. Short
term PR opportunity, long
term channel intergration.
CATALYST
The Catalyst for
unparalelled
customer centricity.
Break through silo’s,
grow loyalty & intimacy.
OPPORTUNITY
It’s a blue ocean. Voice
commerce will be
king they say.
Get going: sell the
tools or find your gold.

26. DEVELOPMENT PATHS
Create web service
for Amazon and
Google
Development
platforms
Use creation and
publishing tools
Hire Agency

27. Creating voice services is
70% design and 30% development
90% 10%

28. User research
Customer service Brand creative
Design fiction
VUI Opportunity Lenses
Adjusted from Ben Sauer slide

29. “Find your key question”
David Low, Amazon Alexa EU

30. CHALLENGES
Alexa and the Assistant
don’t always understand.
No virality & discovery
Companies need to be humble,
learn and listen.

31. What can we foresee in the future?

32. We have been using mediocre tools for 200 years

33. We have been talking for over 50.000 years

34. Voice is THE interface layer for artificial intelligence
Personal
Contextual Private
Mega platform

35. Voice for
Shopping
Voice for
Ads
Voice for
Ads & other data
Who will own voice?

36. Personal
Contextual Private
Mega platform
Who will own voice?
Apple can

37. So what about recruitment & voice?

38. “Maarten, a team needs your
help in the Vision challenge. Do
you want to join and drive that
challenge? You will enhance the
teams succes by 88%”
Voice & AI x people data x project data = recruitment is automated

39. Join and let’s explore together!
www.lens-fitzgerald.com