1) The document describes Xiomara buying plane tickets at the Olaya Herrera airport in Medellin, Colombia to travel to London with her husband and two children. 2) Xiomara reserves four tickets to London and provides her ID to the ticket agent Sandra to complete the transaction. 3) Sandra assists Xiomara with seat selection, baggage, and food for the flight. Xiomara declines extra services and receives the tickets from Sandra, thanking her for her assistance.

1. My name is Sandra
Milena Alvarez.
I was born in Floresta
Boyaca. And I life in this
town. I work in Floresta,
too.
I am psychology student
in the UNAD university
in Duitama.
MY PERSONAL PRESENTATION

2. I am from floresta
Boyacá, I live in the
avenue near the park.
In this avenue passing
many cars
My town is very quiet
and beautiful place..
FLORESTA, BOYACA.

3. I am married and
live with my
husband and my
two children.
My children go to
the school when I
am working.
They are eleven
and twelve years
old.
MY FAMILY

4. I work in a
kindergarten.
I like work with
children because
they are many fun
and intelligents.
I work in this
kindergarden since
2006.
MY WORK

5. I like play basketball,
the pop music and
sleep. I dislike wash the
dishes and cook.
MY FOVARITE
ACTIVITIES.

6. AIRPORT

7. This happened in the airport “Olaya Herrera” in Medellin,
Colombia. Xiomara is buying tickets to travel to London
city. The Xiomara’s Family has four members, composed
for your husband and your two childrens. They decide to
travel to London because they want meet the Tower of
London and British Museum. They had been in London
in the past.

8. XIOMARA: Good morning, I want
to buy four tickets. I had made a
reservation.
SANDRA: Hello, with pleasure. ¿for
what city?
XIOMARA: I want to travel to
London city.
SANDRA: Four tickets for London
city cost $ 2’000,000. I need your ID
for transact your reservation.
XIOMARA: With pleasure.

9. SANDRA: Wait for me a
moment. I am transacting
your tickets. ¿How many
bags carry with you?
XIOMARA: We are
carrying three bags.
SANDRA: ¿Do you need
special assistance? ¿A
member of your family is
disabled?
XIOMARA: No, Thank you.

10. SANDRA: ¿Need you
help to carry your
bags?
XIOMARA: Not
because I travel with all
members of my family.
My son is carrying
this.
SANDRA: ¿Do you
want the chair near the
window?
XIOMARA: ¿Its
possible? If would be
spectacular.

11. SANDRA: ¿Do you want to
eat on the journey?
XIOMARA: No, thank you.
My family and me had eaten
in the house.
SANDRA: Ok. I am
transacting your information.
Good trip. These are your
tickets.
XIOMARA: Thank you for
your attention.