Hadeer Alaa Shawky is applying for a position and provides her personal and educational information in the document. She graduated from Alexandria University in 2015 with a degree in accounting and has work experience in customer service roles at Vodafone, Al Ahly Bank, and Audi Bank. She is fluent in English and has taken several business, technology, and language courses to supplement her education. She includes references from previous employers and instructors and expresses her desire to gain practical work experience.

1. Hadeer Alaa Shawky
Personal Information:-
Date of Birth: 04 – 05 – 1993
Nationality: Egyptian.
Mobile: - 01061331332
Email: - Hadeer.Alaa.Shawky@Gmail.Com
Address: 5 Rue Mohamed Bahgat off Abd El Hamid El Deeb – Tharwat – Alexandria – Egypt.
Education:-
Faculty of commerce, English section, Accounting - Alexandria University.
Overall Grade: - GOOD (72.29 %)
Completion Date: Fresh graduate – Bachelors’ (2015).
High school: EL Nasr Girls’ College English Diploma E.G.C (2011).
Courses and Certificates:-
2016 Principles of banking certificate.
AT: Egyptian banking institute under the supervision of: Central bank of Egypt.
2016 Oracle Course: Oracle ERP—Enterprise Resource Planning: Oracle Financials.
AT: Arab Academy for Science and Technology and Maritime Transport (AAST).
2015 Commercial excel/ Quick books/internet & outlook.
AT: Computer Studies Institute (ISI).
2015 ICDL Course (Word- Excel- PowerPoint- Access- Database).
AT: Future British Institution.
2014-2015 General and conversation English course.
AT: The American council Egypt.

2. Work Experience:-
2015 – Current Job Vodafone international Services.
Position: customer service representative.
2014 AL Ahly bank - Alexandria branch.
Position: - Intern, Customer service department.
2013 Audi bank - Miami branch Alexandria.
Position: - Intern, Customer service department.
Extra-Curricular Activities:-
2012-2015: Worked as an organizer belonging to the Student Union for Alexandria University.
Languages:-
Arabic: - Mother tongue.
English: - Fluent (Reading-Writing-Speaking).
French: - Fair (Reading-Writing-Speaking).
Computer skills: - Excellent (Word- Excel- PowerPoint- Access- Database).
Reference:-
1) MR/ Walid Abd EL Hamid: The head of Rm department – Al Ahly bank – Alexandria branch (01289960099).
2) MR/ Mahmoud kotb: An Auditor – Al Ahly bank – Alexandria branch (01009986530).
3) MR/Ahmed Attya: Customer service Manager at Vodafone international Services. (01015538318).
4) MR/ Amir Khalifah: An American Native public speaker & English Teacher (01275795656).
I am pleased to join your organization in order to gain experience in working Life away from
The theoretical study to help me in my future career. Thanks for your attention, waiting for your
respond.
Thanks for your attention, waiting for your respond.