The document discusses Amazon's approach to DevOps. It explains that Amazon needed to innovate rapidly to support thousands of teams making millions of deployments per year using microservices and continuous delivery practices. Amazon broke processes into fine-grained units and assigned them to autonomous two-pizza teams. These teams adopted agile methodologies and learned to work together across functions like development, operations, security, and quality assurance using a DevOps approach. Amazon also built shared tools, services, and best practices to support these teams in their DevOps journey.

2. © 2019, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
MovingtoDevOps theAmazonWay
Glauber Gallego
Solutions Architecture Manager
Amazon Web Services

3. © 2018, Amazon Web Services, Inc. or its affiliates. All rights reserved.
© 2019, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
Agenda
The DevOps pretext
How Amazon did it
Demo
Where to start your DevOps journey

4. © 2019, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
Enterprisesneedspeedandagility

5. © 2018, Amazon Web Services, Inc. or its affiliates. All rights reserved.
© 2019, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
Reduce the cost of
supporting current
technology
TwobiggoalsforITtoday
Lead innovation and
transformation of business

6. © 2018, Amazon Web Services, Inc. or its affiliates. All rights reserved.
© 2019, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
Whatweallarereallytryingto achieve…
Infrastructure
Support
Innovation
Infrastructure
Support
Innovation
Innovation
Support
✅

7. © 2018, Amazon Web Services, Inc. or its affiliates. All rights reserved.
© 2019, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
Whatitmeansinnumbers…
30xMore frequent
deployments
440xShorter lead times
60xFewer failures
-21%Unplanned rework
44%New work
Source: Puppet State of DevOps Report 2017

8. © 2018, Amazon Web Services, Inc. or its affiliates. All rights reserved.
© 2019, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
AWSpaceofinnovation
0
250
500
750
1000
1250
1500
2010 2012 2014 YTD
Launches
1430 new
features/services
launched in 2017
As of January 2018
AWS has been continually expanding its
services to support virtually any cloud
workload
AWS has launched a total of 1430 new
features and/or servicesYTD*
61
159
516
1430

9. © 2018, Amazon Web Services, Inc. or its affiliates. All rights reserved.
© 2019, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
= Millions of deployments a year
Thousands of teams
× Microservice architecture
× Continuous delivery
× Multiple environments
Several types of deployments

10. © 2018, Amazon Web Services, Inc. or its affiliates. All rights reserved.
© 2019, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
How ?

11. © 2019, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
HowAmazondidit

12. © 2018, Amazon Web Services, Inc. or its affiliates. All rights reserved.
© 2019, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
Organizational mindset alignment,
engineering enablement, and builder
empowerment
Cultural
Philosoph
y
Practices
and
Patterns
Tools

13. © 2018, Amazon Web Services, Inc. or its affiliates. All rights reserved.
© 2019, Amazon Web Services, Inc. or its Affiliates. All rights reserved.

14. © 2018, Amazon Web Services, Inc. or its affiliates. All rights reserved.
© 2019, Amazon Web Services, Inc. or its Affiliates. All rights reserved.

15. © 2018, Amazon Web Services, Inc. or its affiliates. All rights reserved.
© 2019, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
Monolithdevelopmentlifecycle
ReleaseTestBuild
Developers
Services Delivery pipeline

16. © 2018, Amazon Web Services, Inc. or its affiliates. All rights reserved.
© 2019, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
Needthenbecame
Becomeagileagain?

17. © 2018, Amazon Web Services, Inc. or its affiliates. All rights reserved.
© 2019, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
Identify and break processes into fine-grained units
Shipping
Labeling
Cart
Checkout
Stock
Search
Listing
Assign those units to small teams

18. © 2018, Amazon Web Services, Inc. or its affiliates. All rights reserved.
© 2019, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
Process: Store products into slots
Microservice
(Software)
Builds Uses
Dev Team
Now, let each team operate as a start-up
Outcome: Customer obsession, ownership, freedom to innovate, agility

19. © 2018, Amazon Web Services, Inc. or its affiliates. All rights reserved.
© 2019, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
1
9
Optimized flow by dedicating single-threaded teams
Dedicated product teams
ProductDevelopment
ProductGo-ToMarket
ProductManagers
ProjectManagers
Developers
Testers
Implementers
Operations&Support
Product Team B
Product Team A
Product Team C
Backlog A
• Story 1
• Story 2
• Story 3
• Story 4
Backlog A
• Story 1
• Story 2
• Story 3
• Story 4
Backlog A
• Story 1
• Story 2
• Story 3
• Story 4

20. © 2018, Amazon Web Services, Inc. or its affiliates. All rights reserved.
© 2019, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
Example of scrum roles
Scrum master, developers, product owner
Teams adopted agile methodologies
Example of scrum board

21. © 2018, Amazon Web Services, Inc. or its affiliates. All rights reserved.
© 2019, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
“Silos” got discouraged in the organization
Operations
Database
team
Quality assurance
Application
security
Software dev
team
“We’re blocked waiting
the Dev environment setup”
“We’re blocked waiting
a new table/SQL script”
“We’re blocked waiting
performance tests”
”We’re blocked waiting source
code manual inspection”
”We’re blocked waiting
database security approvals”
”We’re blocked waiting
security tests to complete”
”We’re blocked waiting the
creation of security certificates”
“We’re blocked waiting the
setup of the database hosts”
“We’re blocked waiting new test hosts”

22. © 2018, Amazon Web Services, Inc. or its affiliates. All rights reserved.
© 2019, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
Teams learned to work together (DevOps)
Operations
Database
Administrator
Quality Assurance
(Testers)
Application
Security
Software Dev
Team
“Working together”

23. © 2018, Amazon Web Services, Inc. or its affiliates. All rights reserved.
© 2019, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
Our 2-Pizza Teams learned to do these
• Write application and infrastructure code
• Review code of others
• Write unit/integration/performance tests
• Create SQL queries
• Create and automate CI/CD pipelines
• Provision test and production hosts
• Use secure APIs and apply security policies
• Monitor production environments
• Be on-call on a rotation-basis

24. © 2018, Amazon Web Services, Inc. or its affiliates. All rights reserved.
© 2019, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
We built “guardrails”

25. © 2018, Amazon Web Services, Inc. or its affiliates. All rights reserved.
© 2019, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
We invested in sharing the
learnings, patterns, and
practices

26. © 2018, Amazon Web Services, Inc. or its affiliates. All rights reserved.
© 2019, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
Cloud
Mgmt.
AWS
Service Catalog
AWS
CloudTrail
AWS
Config
AWS Trusted
Advisor
AWS X-Ray
AWS
OpsWorks
Amazon
CloudWatch
AWS
CloudFormation
AWSSnowball
AWSSMS
AWS
Systems
Manager
AWSKMS
IAM
AWSDMS
Amazon
Inspector
Amazon Macie
Amazon
GuardDuty
Service
request
Inventory and
classification
Monitoring
and analytics
Packaging
and delivery (*)
Provisioning
and orchestration
Resource optimization
& Cost management
Cloud migration,
backup, and DR
Identity, security,
and compliance
AWSConfigAWSCodeDeploy
AWS
CodeCommit
AWS
CodePipeline
AWS
CodeBuild
(*) Not part of Gartner
representation
Source: Gartner Evaluation Criteria
for Cloud Management Platforms and
Tools May 2018
AWSCloud9
AWS
License
Manager
AWS Well-
Architected
Tool
AWS Control
Tower
AWS Cost
Explorer
AWSADS
AWS WAF

27. © 2019, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
Demo

28. © 2018, Amazon Web Services, Inc. or its affiliates. All rights reserved.
© 2019, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
• Integrated
• Load Test
• UI Test
• Pen test
ReleaseProcess
Source Build Test Production
• Source Code
(.php, .js, .java)
• Code
Revision
• Compile
• Unit Test
• Metrics
• Image
Creation
• Delivery to PRD

29. © 2018, Amazon Web Services, Inc. or its affiliates. All rights reserved.
© 2019, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
CI /CD
Source Build Test Production
Continuous Integration
Continuous Delivery
Continuous Deploy

30. © 2018, Amazon Web Services, Inc. or its affiliates. All rights reserved.
© 2019, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
DEMO

31. © 2019, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
Whereto startyourDevOpsimplementation?

32. © 2018, Amazon Web Services, Inc. or its affiliates. All rights reserved.
© 2019, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
DevOps is an ongoing journey,
not a destination

33. © 2018, Amazon Web Services, Inc. or its affiliates. All rights reserved.
© 2019, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
Whereto starttheDevOpsjourney
TIME
Align Organization
Align 3P
Define Operating model
Identify MVP scope
Form Pilot team
Decouple application services
Create e-2-e delivery platform
Create guardrails
Integrate functional groups
Adaptive Learning
Rinse and repeat ∞ parallel
De-coupling
Observability
AiOps
Well Architected
Chaos engineering
Get help from coaches
Define Pilot team
1. Start small, learn, iterate
2. Set framework to scale
3. Teach

34. © 2018, Amazon Web Services, Inc. or its affiliates. All rights reserved.
© 2019, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
https://aws.amazon.com/devops

35. © 2018, Amazon Web Services, Inc. or its affiliates. All rights reserved.
© 2019, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
https://aws.amazon.com/blogs/devops

36. Thank you!
© 2019, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
Glauber Gallego
glauberg@amazon.com

37. © 2018, Amazon Web Services, Inc. or its affiliates. All rights reserved.
© 2019, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
Responda o questionário avaliando esta palestra!
Instruções para o preenchimento da pesquisa:
1 – Scaneie o QR Code com a câmera do seu celular, ou com
um aplicativo para leitor de QR Code.
2 – Se preferir, você pode acessar o site da pesquisa que se
encontra em baixo do QR Code.
3- Se preferir, você pode preencher a pesquisa física entregue
no começo do evento.
4- Caso tenha alguma dúvida ou queira entrar em contato
conosco envie um email para: pslatam-rsvp@amazon.com
5- Sua opinião é muito importante para nós!
http://bit.ly/InitiateSP2019