This document provides guidance for motorcycle program assistants at Manchester Community College. It outlines the beginning of season process which includes entering class information into various databases and preparing folders. It discusses communication with students via phone and email. The registration process is explained, including common issues that may arise. Confirmation letters are generated from rosters. Class preparation involves readying handouts and materials. At end of season, evaluations, incident reports and other paperwork are processed.
This document is an official academic transcript from the University of North Carolina at Wilmington for Randy Carol Lambert. It lists the courses Lambert completed at UNCW and courses transferred in from other institutions. Lambert earned a Bachelor of Arts degree in Economics from UNCW in May 2016, completing 124 total credit hours with a cumulative GPA of 3.3786. The transcript provides details on individual courses, grades, credit hours, and GPAs for each semester at UNCW as well as transfer credits from other colleges. It also includes a key explaining the university's grading system and accreditation information.
The Coimbatore b2b business in the Coimbatore b2b marketplace has gained popularity across the globe with the widespread Coimbatore b2b manufacturers, suppliers, exporters, importers, buyers, sellers, dealers, distributors, wholesalers, whole sellers, traders and agents.
This document provides a summary of the final report on the detailed watershed plan for the Poplar Creek watershed in Cook County, Illinois. The plan was developed by Hey and Associates for the Metropolitan Water Reclamation District of Greater Chicago to address regional stormwater problems. Key points:
- The plan evaluated existing flooding and erosion issues using hydrologic and hydraulic models. Over $7.9 million in damages were estimated over a 50-year period.
- Conceptual alternatives were developed to address the identified regional problems and reduce damages. Benefit-cost ratios were calculated to help prioritize projects.
- The report summarizes the watershed characteristics, findings of the existing conditions analysis, evaluation of alternative improvement projects, and
This document is an official academic transcript from the University of North Carolina at Wilmington for Randy Carol Lambert. It lists the courses Lambert completed at UNCW and courses transferred in from other institutions. Lambert earned a Bachelor of Arts degree in Economics from UNCW in May 2016, completing 124 total credit hours with a cumulative GPA of 3.3786. The transcript provides details on individual courses, grades, credit hours, and GPAs for each semester at UNCW as well as transfer credits from other colleges. It also includes a key explaining the university's grading system and accreditation information.
The Coimbatore b2b business in the Coimbatore b2b marketplace has gained popularity across the globe with the widespread Coimbatore b2b manufacturers, suppliers, exporters, importers, buyers, sellers, dealers, distributors, wholesalers, whole sellers, traders and agents.
This document provides a summary of the final report on the detailed watershed plan for the Poplar Creek watershed in Cook County, Illinois. The plan was developed by Hey and Associates for the Metropolitan Water Reclamation District of Greater Chicago to address regional stormwater problems. Key points:
- The plan evaluated existing flooding and erosion issues using hydrologic and hydraulic models. Over $7.9 million in damages were estimated over a 50-year period.
- Conceptual alternatives were developed to address the identified regional problems and reduce damages. Benefit-cost ratios were calculated to help prioritize projects.
- The report summarizes the watershed characteristics, findings of the existing conditions analysis, evaluation of alternative improvement projects, and
This short document promotes creating presentations using Haiku Deck, an online presentation tool. It encourages the reader to get started making their own Haiku Deck presentation and sharing it on SlideShare. In just one sentence, it pitches the idea of using Haiku Deck to easily create engaging presentations.
Hany Magdy Kamel is seeking a supervisory position in pharmaceutical production. He has over 9 years of experience as a Production Supervisor Pharmacist and Production Pharmacist in solid dosage forms like tablets and effervescents. He is skilled in managing production operations and has experience implementing new machinery and filtration systems. Hany holds a Bachelor's degree in Pharmacy and has worked in internships focusing on production, marketing, and quality assurance.
Arrow Mo is a Call Centre Manager from PCCW Teleservice (HK) Ltd. who will introduce himself, discuss his role and responsibilities, and explain why he is qualified for the position. He oversees diversified inbound and outbound call center services and has over 15 years of experience in data and call center management. Mo will also discuss performance metrics and knowledge testing used to evaluate call center agents.
SRBS-EmployeePerformanceMgmt-DashBoard-2015-01-02Sebin K Xavier
This document discusses implementing an employee performance management dashboard. It will guide defining, designing, and implementing measurement systems and metrics correlated to team, departmental, and organizational objectives. A performance management system consists of measuring behavior and results, providing feedback, and positive reinforcement. The stages of implementation include performance management, building confidence, managing the dashboard, and innovation management. The background section provides details on the author's experience in business solutions, leadership roles, industry experience, standards knowledge, and qualifications.
The document provides information about adult learning opportunities offered by the Vulcan County Adult Learning Council. It lists the board members and contact information for the program administrator and office assistant. It outlines the office hours and location. The remainder of the document lists various courses offered on topics like yoga, first aid, computing, employment skills and more. The courses are offered at different times and locations throughout Vulcan County.
This document provides information for students taking an online Computer Information Systems course. It outlines key details about the instructor's contact information, required materials, and policies. Students must check the course calendar weekly for assignment due dates and complete a minimum of assignments in the first two weeks to avoid being dropped from the course. The document emphasizes using a school computer for the course, as the instructor cannot help with issues that arise from using a personal computer. It also provides details about accessing required online programs and taking assessments.
This document provides information about a 30-hour OSHA Construction Outreach Training Program offered by TSCTA. The training provides an overview of key OSHA construction industry standards and regulations in a flexible format. Attendees will learn about construction safety and health principles, OSHA policies and procedures, and how to identify common hazards. They will receive an OSHA regulation handbook and certificate upon completion. The training is designed for construction supervisors and managers and satisfies requirements for certain professional certifications.
Mangalore Refinery and Petrochemicals Limited (MRPL), a subsidiary of ONGC, is inviting applications for various non-management positions in Technical and Technical Assistant grades. The positions include Technical Assistant (Chemical), Technical Assistant (Electrical - Power Plant), Technical Assistant (Mechanical - Power Plant), Technical Assistant (Instrumentation), Technical Assistant-A (Chemical), and Technical Assistant-A (Mechanical). The document provides details on eligibility criteria, job responsibilities, selection process, and how to apply for each position. Candidates must submit their applications along with required documents by August 28, 2015 to be considered.
This weekly status report for supervisors provides updates on sales, goals, training, and other topics. It reminds supervisors of upcoming deadlines and meetings. New information is highlighted in red. Employee names are not to be shared further.
This document provides answers to frequently asked questions regarding Florida teacher certification renewal requirements. It outlines that teachers must complete 120 in-service points every 5 years to renew their certificate, including 20 points in teaching students with disabilities. Teachers are responsible for tracking and reporting their own hours to the Florida Center for Instructional Support (FCIS) through their school's Master In-Service Coordinator. Hours can be earned through approved conferences, workshops and coursework, and must be in specific educational areas with matching component numbers. Teachers should maintain records and report hours annually to ensure credits are recorded correctly.
This document provides information and resources for Navy career counselors. It summarizes new policies around the reenlistment process, including that 75% of sailors requesting reenlistment will now receive approval on the first application. It also outlines checklists for career counselors on tasks like ensuring sailors are counseled and applications are submitted on time. Additionally, it announces upcoming webinars for career counselors on topics like advancement, special programs, and best practices.
university of cambridge online graduate admissionyunus khan
This document provides guidance on completing the online graduate study application form for the University of Cambridge. It outlines the various sections of the application, including personal details, contact information, programme of study, college preferences, current and previous education history, employment history, and funding. The document emphasizes providing accurate information and selecting options from predefined lists when available to ensure a complete application.
The document summarizes the Office Careers Program at Tarrant County College, which offers self-paced courses to prepare students for entry-level office jobs. Students can take individual courses or complete specialized certificates in areas such as office assistant, administrative assistant, accounting technician, and medical secretary. Courses are offered in the evenings and on weekends in computer labs on campus and in Haltom City. The program helps students improve skills in Microsoft Office, accounting, customer service, and medical terminology. Upon completing all required courses for a certificate, students earn a certificate of completion.
The document summarizes the Office Careers Program at Tarrant County College, which offers self-paced courses to prepare students for entry-level office jobs. Students can take individual courses or complete specialized certificates in areas such as office assistant, administrative assistant, accounting technician, and medical secretary. Courses are offered in the evenings and on weekends in computer labs on campus and in Haltom City. The program helps students improve skills in Microsoft Office, bookkeeping, medical terminology, and other areas relevant to office work. Completing a certificate provides recognition of completed coursework and qualifications for certain office roles.
This document provides information for authenticating an official transcript from Texas A&M University-Corpus Christi. It explains that the transcript has been digitally signed and contains a digital certificate that can be validated to confirm the transcript's authenticity. Instructions are given for checking the digital signature and certificate and rejecting the transcript if the validation fails or shows issues like an invalid certificate. Contact information is also provided if further authentication is needed.
Social Media Accessibility article June 2015 IAEM BulletinDawn Brantley
The document discusses changes to the IAEM's CEM recertification requirements and process. It notes that recertification applications are now submitted online rather than using hard copies. Certified professionals can begin filling out their online recertification application immediately upon certification and add documentation as requirements are completed rather than waiting until the fifth year. The recertification requirements were also modified to better reflect professional progression by allowing certain professional activities to count multiple times and expanding what qualifies.
Peter Gleave recently graduated with a 2:1 in Economics, Finance and Banking from Nottingham Trent University. He has experience working in customer service and sales analysis roles. He is proficient in Microsoft Excel and databases. Peter holds clean driving licenses and is interested in mountain biking and fitness. He is seeking a career in the financial sector where he can apply his education and skills.
This document provides an overview of Columbus Technical College, including its mission, vision, accreditation, admissions policies, campus safety, library services, registration services, student rights and responsibilities, academic support services, health programs, financial aid, distance education, disability services, student organizations, calendars, and contact information. It outlines the college's commitment to teaching and developing a skilled local workforce while adhering to state standards. Key policies around course withdrawals, refunds, and nondiscrimination are also summarized.
The survey of 158 UT students found that awareness of Kick Stand bike services was generally low. Only 49% were aware of Kick Stand benefits, 21% were aware of bike registration benefits, and 13% were aware of the bike locker service. Just 34% knew about purchasing accessories at garages. 38% were familiar with the Orange Bike Project. This shows that PTS needs a marketing strategy to better inform students about their bike services to encourage more biking on campus. When educated on benefits, students felt they would bike more and understood the importance of registration for linking bikes to owners.
The document provides updates and information for Navy reservists. It announces that three events will be hosted in 2011 to honor Navy reservists and celebrate anniversaries. It also provides information on updating service records and eligibility for advancement opportunities. The document wishes everyone a happy holiday season and provides various links to additional Navy resources and announcements.
This short document promotes creating presentations using Haiku Deck, an online presentation tool. It encourages the reader to get started making their own Haiku Deck presentation and sharing it on SlideShare. In just one sentence, it pitches the idea of using Haiku Deck to easily create engaging presentations.
Hany Magdy Kamel is seeking a supervisory position in pharmaceutical production. He has over 9 years of experience as a Production Supervisor Pharmacist and Production Pharmacist in solid dosage forms like tablets and effervescents. He is skilled in managing production operations and has experience implementing new machinery and filtration systems. Hany holds a Bachelor's degree in Pharmacy and has worked in internships focusing on production, marketing, and quality assurance.
Arrow Mo is a Call Centre Manager from PCCW Teleservice (HK) Ltd. who will introduce himself, discuss his role and responsibilities, and explain why he is qualified for the position. He oversees diversified inbound and outbound call center services and has over 15 years of experience in data and call center management. Mo will also discuss performance metrics and knowledge testing used to evaluate call center agents.
SRBS-EmployeePerformanceMgmt-DashBoard-2015-01-02Sebin K Xavier
This document discusses implementing an employee performance management dashboard. It will guide defining, designing, and implementing measurement systems and metrics correlated to team, departmental, and organizational objectives. A performance management system consists of measuring behavior and results, providing feedback, and positive reinforcement. The stages of implementation include performance management, building confidence, managing the dashboard, and innovation management. The background section provides details on the author's experience in business solutions, leadership roles, industry experience, standards knowledge, and qualifications.
The document provides information about adult learning opportunities offered by the Vulcan County Adult Learning Council. It lists the board members and contact information for the program administrator and office assistant. It outlines the office hours and location. The remainder of the document lists various courses offered on topics like yoga, first aid, computing, employment skills and more. The courses are offered at different times and locations throughout Vulcan County.
This document provides information for students taking an online Computer Information Systems course. It outlines key details about the instructor's contact information, required materials, and policies. Students must check the course calendar weekly for assignment due dates and complete a minimum of assignments in the first two weeks to avoid being dropped from the course. The document emphasizes using a school computer for the course, as the instructor cannot help with issues that arise from using a personal computer. It also provides details about accessing required online programs and taking assessments.
This document provides information about a 30-hour OSHA Construction Outreach Training Program offered by TSCTA. The training provides an overview of key OSHA construction industry standards and regulations in a flexible format. Attendees will learn about construction safety and health principles, OSHA policies and procedures, and how to identify common hazards. They will receive an OSHA regulation handbook and certificate upon completion. The training is designed for construction supervisors and managers and satisfies requirements for certain professional certifications.
Mangalore Refinery and Petrochemicals Limited (MRPL), a subsidiary of ONGC, is inviting applications for various non-management positions in Technical and Technical Assistant grades. The positions include Technical Assistant (Chemical), Technical Assistant (Electrical - Power Plant), Technical Assistant (Mechanical - Power Plant), Technical Assistant (Instrumentation), Technical Assistant-A (Chemical), and Technical Assistant-A (Mechanical). The document provides details on eligibility criteria, job responsibilities, selection process, and how to apply for each position. Candidates must submit their applications along with required documents by August 28, 2015 to be considered.
This weekly status report for supervisors provides updates on sales, goals, training, and other topics. It reminds supervisors of upcoming deadlines and meetings. New information is highlighted in red. Employee names are not to be shared further.
This document provides answers to frequently asked questions regarding Florida teacher certification renewal requirements. It outlines that teachers must complete 120 in-service points every 5 years to renew their certificate, including 20 points in teaching students with disabilities. Teachers are responsible for tracking and reporting their own hours to the Florida Center for Instructional Support (FCIS) through their school's Master In-Service Coordinator. Hours can be earned through approved conferences, workshops and coursework, and must be in specific educational areas with matching component numbers. Teachers should maintain records and report hours annually to ensure credits are recorded correctly.
This document provides information and resources for Navy career counselors. It summarizes new policies around the reenlistment process, including that 75% of sailors requesting reenlistment will now receive approval on the first application. It also outlines checklists for career counselors on tasks like ensuring sailors are counseled and applications are submitted on time. Additionally, it announces upcoming webinars for career counselors on topics like advancement, special programs, and best practices.
university of cambridge online graduate admissionyunus khan
This document provides guidance on completing the online graduate study application form for the University of Cambridge. It outlines the various sections of the application, including personal details, contact information, programme of study, college preferences, current and previous education history, employment history, and funding. The document emphasizes providing accurate information and selecting options from predefined lists when available to ensure a complete application.
The document summarizes the Office Careers Program at Tarrant County College, which offers self-paced courses to prepare students for entry-level office jobs. Students can take individual courses or complete specialized certificates in areas such as office assistant, administrative assistant, accounting technician, and medical secretary. Courses are offered in the evenings and on weekends in computer labs on campus and in Haltom City. The program helps students improve skills in Microsoft Office, accounting, customer service, and medical terminology. Upon completing all required courses for a certificate, students earn a certificate of completion.
The document summarizes the Office Careers Program at Tarrant County College, which offers self-paced courses to prepare students for entry-level office jobs. Students can take individual courses or complete specialized certificates in areas such as office assistant, administrative assistant, accounting technician, and medical secretary. Courses are offered in the evenings and on weekends in computer labs on campus and in Haltom City. The program helps students improve skills in Microsoft Office, bookkeeping, medical terminology, and other areas relevant to office work. Completing a certificate provides recognition of completed coursework and qualifications for certain office roles.
This document provides information for authenticating an official transcript from Texas A&M University-Corpus Christi. It explains that the transcript has been digitally signed and contains a digital certificate that can be validated to confirm the transcript's authenticity. Instructions are given for checking the digital signature and certificate and rejecting the transcript if the validation fails or shows issues like an invalid certificate. Contact information is also provided if further authentication is needed.
Social Media Accessibility article June 2015 IAEM BulletinDawn Brantley
The document discusses changes to the IAEM's CEM recertification requirements and process. It notes that recertification applications are now submitted online rather than using hard copies. Certified professionals can begin filling out their online recertification application immediately upon certification and add documentation as requirements are completed rather than waiting until the fifth year. The recertification requirements were also modified to better reflect professional progression by allowing certain professional activities to count multiple times and expanding what qualifies.
Peter Gleave recently graduated with a 2:1 in Economics, Finance and Banking from Nottingham Trent University. He has experience working in customer service and sales analysis roles. He is proficient in Microsoft Excel and databases. Peter holds clean driving licenses and is interested in mountain biking and fitness. He is seeking a career in the financial sector where he can apply his education and skills.
This document provides an overview of Columbus Technical College, including its mission, vision, accreditation, admissions policies, campus safety, library services, registration services, student rights and responsibilities, academic support services, health programs, financial aid, distance education, disability services, student organizations, calendars, and contact information. It outlines the college's commitment to teaching and developing a skilled local workforce while adhering to state standards. Key policies around course withdrawals, refunds, and nondiscrimination are also summarized.
The survey of 158 UT students found that awareness of Kick Stand bike services was generally low. Only 49% were aware of Kick Stand benefits, 21% were aware of bike registration benefits, and 13% were aware of the bike locker service. Just 34% knew about purchasing accessories at garages. 38% were familiar with the Orange Bike Project. This shows that PTS needs a marketing strategy to better inform students about their bike services to encourage more biking on campus. When educated on benefits, students felt they would bike more and understood the importance of registration for linking bikes to owners.
The document provides updates and information for Navy reservists. It announces that three events will be hosted in 2011 to honor Navy reservists and celebrate anniversaries. It also provides information on updating service records and eligibility for advancement opportunities. The document wishes everyone a happy holiday season and provides various links to additional Navy resources and announcements.
This document is an admission form for Mohammad Ali Jinnah University's spring 2013 evening programs. It provides information on various degree programs being offered including BS, BSc, MS and MBA degrees in subjects such as computer science, software engineering, and business administration. The form requests personal details of the applicant such as name, date of birth, contact information and academic qualifications. It also collects details of the applicant's sponsor if someone other than the applicant is paying fees. The form includes an undertaking by the applicant to abide by university rules and pay fees on time. It outlines the documents required for admission such as academic transcripts and certificates.
A Year in the Life of a Program CoordinatorAmy Motta
This document provides guidance for a new residency program coordinator over their first three years on the job. It outlines tasks to complete each month related to accreditation, resident management, recruiting, and more. The timeline shows workload increasing from July to December and peaking in October to November before decreasing. Daily tasks include processing absences and evaluations. Tips include creating your own calendar, gathering resources, communicating well with the program director, and remembering that the goal is training future physicians.
The document is an application form for the PGDSD Program at the International Institute of Information Technology, Bangalore (IIITB) for the academic year August 2010 - July 2011. It requests information such as the applicant's name, date of birth, educational qualifications, entrance exam scores, computing background, industry experience, achievements and payment details. The instructions provide clarification on filling the form and submitting the required documents before the deadline.
The document provides instructions for the acceptance procedures for a trainee named (TN), including finding and selecting a suitable externship placement (EP). It describes communicating with potential EPs, conducting interviews, completing acceptance notes for the EP and TN, and collecting necessary documents from the TN for the matching and visa application process. It concludes by congratulating the reader on finding a match for the TN.
The document provides information about SAP (Satisfactory Academic Progress), a college policy that determines a student's eligibility for enrollment and financial aid based on their academic progress. It discusses what outcomes advance or do not advance SAP, how SAP is calculated based on credits and enrollment status, the consequences of warnings and dismissals, and resources for students to check their SAP status.
Similar to Motorcycle Program Assistant Manual (20)
1. Motorcycle Program Assistant Manual
Connecticut Rider Education Program
Manchester Community College
Continuing Education Division
Manchester, CT
By: Renee Shuckerow, 2015
2. i
Table of Contents
Beginning of Season Process.........................................................................................................1
FileMaker ..................................................................................................................................................1
Banner.......................................................................................................................................................1
CONREP.....................................................................................................................................................1
Folders.......................................................................................................................................................1
Registration Packet ...................................................................................................................................1
BRC Schedule for Packet/Web..................................................................................................................1
Communication ...................................................................................................................................2
Phone and Email .......................................................................................................................................2
Weekly Updates........................................................................................................................................2
Registration ..........................................................................................................................................3
When Problems Arise During Registration ...............................................................................................3
Entering Students into CONREP................................................................................................................4
General Email Confirmations....................................................................................................................4
Off to the Registrar’s.................................................................................................................................4
Class Cancellations....................................................................................................................................4
Confirmation Letters .........................................................................................................................5
Rosters ......................................................................................................................................................5
Emailing Confirmation Letters ..................................................................................................................5
Class Preparation ...............................................................................................................................6
Handouts for Instructors...........................................................................................................................6
Instructor Binders .....................................................................................................................................6
Room Signs................................................................................................................................................6
End of Season Process .....................................................................................................................7
Course Evaluations....................................................................................................................................7
Incident Reports........................................................................................................................................7
Mailings to DOT.........................................................................................................................................7
Grades.......................................................................................................................................................7
3. 1
Beginning of Season Process
FileMaker:
FileMaker Pro is what is used to input the dates, times, instructors, and more for each motorcycle class.
This is learned with hands-on training. Gloria and/or Stephen help with this.
Banner:
Once the information is in FileMaker and is proofread, Gloria enters the information in Banner to
generate CRN numbers and times and dates for each BRC class. The Banner report also has to be
proofread.
CONREP:
Once everything is correct in FileMaker and Banner, the next step is entering the course information
into the CONREP database. Open up CONREP, and under Step 1, click on ‘Enter Course Schedule.’ When
we enter students’ information into CONREP, the CONREP database is pulling the information we
entered in this phase, so it’s imperative that everything is accurate. To make things easier, there is a
template that you can use to copy and paste the information into the CONREP file. Under the main BRC
folder, click on ‘Templates and Labels,’ then you’ll be able to find the ‘Entering CONREP Data Template’
document. This is taught with hands-on training as well.
Folders:
Stephen has manila folders in his office that we use for the motorcycle program for each BRC class.
Under the main BRC folder, you’ll find the ‘Folder Cover Sheets and Labels Template’ folder under the
‘Templates and Labels’ folder. These labels and sheets are used on the folders. (Make sure that the
MCC Lot can have 12 students, since that was new for the 2015 season). Also, be sure to change the
information on the labels template that corresponds with the correct date and location for each BRC
class. Each folder has 1 cover sheet, and 2 labels. This is also explained with hands-on training.
Registration Packet:
Included in the Motorcycle Registration Packet are the following:
Double-sided Motorcycle Information Brochure
MCC form
State of CT form
Double-sided adult/minor waiver form
Current BRC Schedule
BRC Schedule for Packet/Web:
There is a BRC Schedule Template that can be found in the main BRC folder under the ‘Templates and
Labels’ folder. We offer classes chronologically, so as soon a class or two fills up, then we update the
schedule (use the Master BRC Schedule to update it; this is also done throughout the season), and
attach a PDF of that schedule in an email to Ray Kingston, MCC’s webmaster (cc Stephen on it).
4. 2
Communication
Phone and Email:
Students can email us at CEInfo@manchestercc.edu, call 860-512-3000, Option #2, ext. 8705, or even
call the Credit-Free Info Desk at 860-512-2800. Students can view our website at
www.manchestercc.edu/motorcycle for the current schedule and necessary forms.
-When students call 860-512-3000 with the extension, they can either leave a message or someone
transfers the call to Stephen’s number, and in turn he forwards those messages to the Outlook email.
-The steps to access the messages on the motorcycle phone are as follows:
3004
8705#
06040#
1
1
(You can press 1 twice to go directly to messages)
-Messages can be written down while you’re listening to them in the Motorcycle Phone Log. Common
requests include: students want a registration packet mailed to them or they want general information
about the course. More information about the phone, such as saving messages or listening to messages
again, and changing the voicemail for the beginning/end of each season, can be found in the motorcycle
phone log.
Weekly Updates:
It is important to keep the site manager, Brian Burbank (or whoever the site manager is at the time), in
the loop regarding classes that are filled, if someone requests a DOT scooter, etc. This is done every
Friday. Brian’s email is rowdrunner@sbcglobal.net; be sure to cc Stephen on it as well.
5. 3
Registration
We receive registrations by fax, mail, or walk-ins.
3 forms need to be filled out correctly and completely and returned back to us:
MCC form
State of CT Form
Adult or Minor Waiver form
-Date the form in the top left corner on the MCC registration form
-We ask students to list their top 3 choices just in case a class gets filled at the time we receive the
forms, because classes fill quickly!
-The next step is to highlight whatever class they’re scheduled for, then cross out the other two choices,
if there are any, so that the Registrar’s knows what CRN# and BRC to place them in the Banner database.
-Then go to the hard copy folders, locate the correct BRC folder, and write in their last and first name,
payment method (we accept checks, money orders, and credit/debit cards. If a card starts with a
4=Visa, 5=MasterCard, and 6=Discover Card) and date we received it.
-Whatever rank the student is in, you would put their student number on the top right corner of the
MCC form.
When Problems Arise During Registration:
The common issues that arise during the motorcycle registration process are:
People not submitting all the forms
Missing information
Chosen classes that have been filled at the time we receive the forms
A/R holds (information comes from Registrar’s and/or Bursar’s Offices, or they will let Stephen
know)
-When these things happen, it’s important to contact the student as soon as possible to let them know
what they’re missing, or if their choices are full, etc.
-For an A/R hold, we contact the student and ask them to contact the Bursar’s Office where they can pay
off their hold. The Bursar’s Office will let us know or we can also email them just to make sure that the
student paid off their hold. (If a student has any amount on their account as an outstanding balance, the
Registrar’s office cannot process their registration. That’s when the Registrar’s Office would let Stephen
know about the A/R hold).
-For missing information or forms, we contact the students and let them know that until we receive
their missing form(s) and/or information, then they are not scheduled for a class until we receive that
information. You can email students or call them regarding this.
-For classes that have been filled, you can email or call them with the current schedule of available
classes
6. 4
Entering Students into CONREP:
Students are entered into the CONREP database, which is something that is learned with hands-on
training. (If there is a minor waiver, be sure to put ‘MINOR WAIVER ON FILE’ in the comments section; if
someone requests a DOT scooter, be sure to put ‘REQUESTED DOT SCOOTER’ in the comments section;
if someone is using their own scooter, be sure to put ‘WILL BE USING OWN SCOOTER- INFO ON FILE’ in
the comments section). Always be sure to use the CAPS LOCK feature when entering information into
the database.
General Email Confirmations:
Once the student is in CONREP, we send a general confirmation email, letting students know what class
they’re scheduled in and that it takes about 5-10 business days for the Bursar’s Office to process the
student’s method of payment. It’s also best to include the schedule with the times and dates in the
email so that the student can have a visual and a reminder of their class schedule. You can copy and
paste their schedule from the Master BRC Schedule. Just make sure that you eliminate the room
location and number and also add ‘CRN#’ in the text box above the number.
-Once the student is in CONREP and an email is sent, you can check off on the folder that they’re in
CONREP and were sent a confirmation email.
Off to the Registrar’s:
After the student is in CONREP and an email has been sent, it’s time to make a copy for our records (be
sure to highlight the section they’re in on the copy) and then proceed to hand the original MCC
registration form along with the student’s method of payment to the Registrar’s Office, which is given to
Gail Anne Arroyo or Anita Sparrow.
-We retain the copy of the MCC form for our records, and along with the State of CT form and waiver
form all need to be paper clipped together and returned back to their respective BRC folder.
Class Cancellations:
Class cancellations can happen, and it’s important to contact students as soon as possible to let them
know their class has been cancelled. The class can be cancelled due to a number of factors: lack of
instructors, low enrollment, or even because of the weather. It’s always best to try and reschedule
students into the earliest possible date, but offer whatever classes are available at the time. Students
can always receive the $200 refund if certain dates don’t work for them. Be sure to make a note on
their form or a sticky note that you talked to them, left messages and emails, etc. and what they have
chosen, either a rescheduled date or refund. During this process, be sure to change their information in
CONREP and re-send another general confirmation email with the new information and class dates.
Once you’ve talked to all students about rescheduling or refunds, now you can send an email to Gail
Anne and Anita, and cc Grazyna on the email. Once they’re all set with that, you can send an email to
Jessie notifying her that the class needs to be cancelled in Banner; be sure to include the CRN# and BRC#
when emailing. The cancelled folder goes into Stephen’s filing cabinet, and you can also mark
‘cancelled’ on your Master BRC Schedule.
7. 5
Confirmation Letters
Rosters:
Once a class fills up, it’s time to check Banner (Stephen enters his username and password on the
motorcycle computer), and save and print the roster.
-Once you’ve checked that everyone is in Banner correctly based on the folders and data in CONREP,
then you can go ahead and email confirmation letters.
Emailing Confirmation Letters:
Go to CONREP, click on ‘Preview Confirmation Letter,’ enter CRN#, click OK, then you’ll find the
confirmation letters for each student in their respective BRC’s.
The steps to save and email a single confirmation are as follows:
Click PDF or XPS
Click Desktop
Click Options
Type in Page Number
File Name: Last Name of Student (e.g. Jones Motorcycle Confirmation Letter)
Click Publish
Attach in Email
-We typically email the confirmation letters a couple weeks to a month in advance before the start date.
What goes into the confirmation letter email is the student’s confirmation letter, driving directions, and
campus maps. (Sometimes students don’t provide their email address, and if that’s the case you can call
them and see if they have one. If not, then you’ll have to mail out their confirmation letter, maps, and
directions). Documents/ PDF’s of campus maps and driving directions are located under the main BRC
folder.
-Once the email confirmation letters are sent to students, there is a MOTR Confirmation Emails folder
that you can put the sent emails in. This is for your reference, just in case a student is wondering why
they haven’t received their email, you can check in that folder and see that you in fact sent it to them. If
they need another email, just send them another one with the same information (if you try and re-send
the already sent confirmation email, the attachments might not open or work).
-After the confirmation emails are sent, write the date on the folder, then place the roster inside the
folder and place the folder back into the file cabinet in Stephen’s office.
8. 6
Class Preparation
Handouts for Instructors:
To prepare for classes, which always begins on Thursday (unless it’s a mid-week course), it’s best to have
the instructor cabinet and room signs put up beforehand or the day of the class. A student worker helps
Valerie with the instructor binders (see Instructor Binders below), which includes score sheets, course
evaluations, incident report forms, and more (we make copies of the score sheets, course evaluations,
and incident report forms).
-Score sheets and course evaluations are each grouped in 12 for the class.
-Stephen has the Incident Report form document on his computer and he will let you know how many
copies to make
-The course evaluation packets include the course evaluation sheets, and course evaluation procedure
sheet (just 1 per packet). We also include an envelope with each packet. (The small orange envelopes
we use for credit-free course evaluations are used for the motorcycle evaluations. Be sure to ask
Stephen about this since they need the proper postage).
-Stephen will also train you for this procedure, because the curriculum can change, and therefore the
handouts will need to change
Instructor Binders:
Stephen will let you know what to include in the instructor binders. Typically a student worker does
this, but that could change with each season. If someone is out and you need to fill the binder, Stephen
will show you how to do it. There is a preparation checklist that you can work off of, then Valerie will
sign it once everything that needs to be in the binder is in there.
Room Signs:
There is a template you can use to create room signs for each BRC class. Under the main BRC folder,
click on the ‘Motorcycle BRC Room Signs’ PowerPoint Presentation. Be sure to change the BRC number,
CRN#, date, day (if need be), year, and room location (if there isn’t already a template you can use
within the presentation). The next step is to print them out, then make copies in color, and post them
around campus where you think is best. You can post the room signs the day before or the day of the
class start date, it all depends on your work schedule.
9. 7
End of Season Process
Course Evaluations:
After each course is finished, course evaluations are returned back to us. If you want, you can use the
Excel Motorcycle Program Eval Template to tally the data (this is found under the ‘Course Eval and
Incident Reports Templates’). But it’s up to you how you want to compile the data. There is a document
called ‘BRC Evaluation Summary Template’ that is used for the total summary of all of the evaluations
combined. Once this is completed, email it to Stephen. Then copies are made to distribute to the site
manager and instructors at the annual potluck that is held at the end of the season (this is subject to
change; Stephen will let you know how many copies to make, what day it is, etc.).
Incident Reports:
Accidents can happen during the driving portion of the class. There are incident report forms that are
filled out on the driving range if something happens to a student or instructor. We receive those forms
back, and at the end of the season they are compiled as well. Under the ‘Course Eval and Incident
Report Forms Templates’ folder you will find the Student and Instructor Incident Report Summary
Templates. The same procedure for these forms is the same as the course evaluations. So, once you’ve
completed the forms, you would email it to Stephen, and copies will be made per request from Stephen.
Mailings to DOT:
Once a season has finished completely, it is time to mail back the information to the DOT. In Stephen’s
file cabinet there is a ‘completed courses’ folder. You will find the packets for each BRC that has
completed. You take the packet, un-staple and un-paperclip it, then make a copy of the packet for the
DOT. If there are any incident report forms, make 1 copy for our records (or whatever Stephen asks for).
There also might be crossed out completion cards; along with the copy of the packet to the DOT, these
also go back to them (we don’t make any copies of the completion cards). Basically, originals go back to
us, and copies and completion cards (be sure to staple everything together) get mailed to the DOT.
Stephen keeps a box of envelopes in his office for the DOT mailings. Once they have been mailed, the
originals go back into their respective folders.
Grades:
When you email confirmation letters, you also print out Banner Rosters to ensure that every student is
in the class. These rosters are used at the end of each season to report grades for the Registrar’s Office.
On the CONREP roster, the motorcycle instructor will write a pass, drop, fail, or no show on the roster.
MCC’s Registrar’s Office uses C for complete and I for incomplete. So if they passed the course, they get
a ‘C’ for complete and anything but a pass (i.e. drop, no show, fail) they will get an ‘I’ for incomplete on
the MCC Banner Roster. Copies are made for our records, and then placed back into their respective
BRC folders. The originals can then be handed to either Gail Anne or Anita in the Registrar’s Office.