Ijciss1 april2612 A STUDY ON CELLULAR SERVICE INDUSTRY ON ITS SERVICE QUALITY...IJMR Journal
The objectives of this paper were to explore reasons why consumers prefer a specific mobile service and to explore the relationship between Service Quality, Customer Satisfaction and Brand Loyalty. The cellular service providers are using different sales promotional methods to attract the customers towards them. For further enhancement, to measure the Customers’ Satisfaction and Service Quality towards Brand Loyalty of cellular service is important. The survey instruments used in the present study to measure Brand Loyalty were Service Quality, Price, Product Quality, Promotional Quality and Customer Satisfaction. Thus the structural equation modeling approach was necessary in order to examine the variables. The findings revealed that reliability, responsiveness in service quality, reasonable price and customer satisfaction leads to brand loyalty towards cellular communication providers. The researcher suggests that proper promotional offer with right service at the right time and enhanced product quality to make the customer satisfied and loyal to the service providers.
Keywords: Service Quality, Price, Product quality, Promotional quality, Customer satisfaction, Service/Brand loyalty.
All words belong to categories called word classes (or parts of speech) according to the part they play in a sentence. The main word classes in English are:
- Noun
- Verb
- Adjective
- Adverb
- Pronoun
- Conjunction
- Determiner
- Exclamation
- Preposition
The "top down" approach emphasizes readers bringing meaning to text based on their experiential background and interpreting text based on their prior knowledge (whole language).
AN ANALYSIS OF CHILD ABUSE IN INDIAN SCENARIOIJMR Journal
Public conscience is not outraged, despite occasional investigative media reporting and social action litigation in appellate courts in labour-surplus economy and chronic unemployment which provide passport for ruthless exploitation. According to Precht, the promotion of the basic rights of persona and nations will be successful if they will be considered from the perspective of the poor people. Among factors contributing to child labour, the important are rapid population growth, adultery unemployment, bad working conditions, lack of minimum wages, exploitation of workers, low standard of living, low quality of education, lack of legal provisions and enforcement, low capacity of institutions, gender discrimination conceptual thinking about childhood. Mindset of the people can be changed by imparting value based education and culture.
Ijciss1 april2612 A STUDY ON CELLULAR SERVICE INDUSTRY ON ITS SERVICE QUALITY...IJMR Journal
The objectives of this paper were to explore reasons why consumers prefer a specific mobile service and to explore the relationship between Service Quality, Customer Satisfaction and Brand Loyalty. The cellular service providers are using different sales promotional methods to attract the customers towards them. For further enhancement, to measure the Customers’ Satisfaction and Service Quality towards Brand Loyalty of cellular service is important. The survey instruments used in the present study to measure Brand Loyalty were Service Quality, Price, Product Quality, Promotional Quality and Customer Satisfaction. Thus the structural equation modeling approach was necessary in order to examine the variables. The findings revealed that reliability, responsiveness in service quality, reasonable price and customer satisfaction leads to brand loyalty towards cellular communication providers. The researcher suggests that proper promotional offer with right service at the right time and enhanced product quality to make the customer satisfied and loyal to the service providers.
Keywords: Service Quality, Price, Product quality, Promotional quality, Customer satisfaction, Service/Brand loyalty.
All words belong to categories called word classes (or parts of speech) according to the part they play in a sentence. The main word classes in English are:
- Noun
- Verb
- Adjective
- Adverb
- Pronoun
- Conjunction
- Determiner
- Exclamation
- Preposition
The "top down" approach emphasizes readers bringing meaning to text based on their experiential background and interpreting text based on their prior knowledge (whole language).
AN ANALYSIS OF CHILD ABUSE IN INDIAN SCENARIOIJMR Journal
Public conscience is not outraged, despite occasional investigative media reporting and social action litigation in appellate courts in labour-surplus economy and chronic unemployment which provide passport for ruthless exploitation. According to Precht, the promotion of the basic rights of persona and nations will be successful if they will be considered from the perspective of the poor people. Among factors contributing to child labour, the important are rapid population growth, adultery unemployment, bad working conditions, lack of minimum wages, exploitation of workers, low standard of living, low quality of education, lack of legal provisions and enforcement, low capacity of institutions, gender discrimination conceptual thinking about childhood. Mindset of the people can be changed by imparting value based education and culture.
12 Months of Awesome (Content) for Socially Responsible BusinessesAndrew Boardman
Having worked with dozens of socially responsible businesses
over the years, we have learned that having access to great,
regular and informed content is key to your communications
success. And content is more important than ever in
connecting with prospective and current customers and
clients.
Your business blog and social media channels make up a
crucial part of your marketing and communications strategy.
Please use this calendar to outline or enhance your content
strategy and keep on top of your marketing goals for the
remainder of 2015 and the first eight months of 2016.
Design for Learning: The Future of the Web (Well, for 5 Years)Andrew Boardman
Over the next few years, websites will change from validation tools to learning platforms. Through your website, people will want to learn from your business, connect with your ideas, and develop strong relationships. Remarkable content, coupled with smart design, will help make those connections. The best communication professionals will help drive those connections and must be prepared for the changes immediately ahead. The talk will discuss a brief history of the web, how content is changing online, why we talk about learning, and where design and communications will be most impactful in the next few years.
Scotland's only conference devoted to ITSM (IT Service Management) attended by over 150 IT professionals. This event was held 25th October 2016, Edinburgh.
ETHICAL BUSINESS PRACTICES: A KEY TO SUCCESSFUL EXPORT TRADEIJMR Journal
The term ethics in simple layman’s words can be described as moral philosophy. The dictionary however says that the word “ethics” is derived from the Greek word “Ethikos” meaning customs or character. Since ethics is described as moral philosophy it could be elaborated by calling it a branch of philosophy and is considered a normative science because it is concerned with the norms of human conduct, as distinguished from formal sciences such as mathematics and logic, physical sciences such as chemistry and empirical sciences such as economics or psychology. The ethical practices in conducting the business may sounds to be difficult but in long run its fruits can be reaped by generations to come. In this paper, “Ethical Business Practices: A Key to successful export trade” an effort has been made to highlight the business practices at Tynor Orthotics Ltd having worldwide acceptability of the products which is the basic requirement for sustainability in the today’s global economy. The primary data has been collected directly through discussions with the officials related to Tynor and the secondary data has been collected from reports of Tynor and website. The ethical business practices followed at the Tynor has contributed a lot in the world wide acceptability of its products.
Scot-Tech Engagement's Cyber Security Conference for Scottish Business, held 30th April 2015, Edinburgh. For more information contact ray@scot-tech.com.
Please note further presentations will be added once speakers have approved
12 Months of Awesome (Content) for Socially Responsible BusinessesAndrew Boardman
Having worked with dozens of socially responsible businesses
over the years, we have learned that having access to great,
regular and informed content is key to your communications
success. And content is more important than ever in
connecting with prospective and current customers and
clients.
Your business blog and social media channels make up a
crucial part of your marketing and communications strategy.
Please use this calendar to outline or enhance your content
strategy and keep on top of your marketing goals for the
remainder of 2015 and the first eight months of 2016.
Design for Learning: The Future of the Web (Well, for 5 Years)Andrew Boardman
Over the next few years, websites will change from validation tools to learning platforms. Through your website, people will want to learn from your business, connect with your ideas, and develop strong relationships. Remarkable content, coupled with smart design, will help make those connections. The best communication professionals will help drive those connections and must be prepared for the changes immediately ahead. The talk will discuss a brief history of the web, how content is changing online, why we talk about learning, and where design and communications will be most impactful in the next few years.
Scotland's only conference devoted to ITSM (IT Service Management) attended by over 150 IT professionals. This event was held 25th October 2016, Edinburgh.
ETHICAL BUSINESS PRACTICES: A KEY TO SUCCESSFUL EXPORT TRADEIJMR Journal
The term ethics in simple layman’s words can be described as moral philosophy. The dictionary however says that the word “ethics” is derived from the Greek word “Ethikos” meaning customs or character. Since ethics is described as moral philosophy it could be elaborated by calling it a branch of philosophy and is considered a normative science because it is concerned with the norms of human conduct, as distinguished from formal sciences such as mathematics and logic, physical sciences such as chemistry and empirical sciences such as economics or psychology. The ethical practices in conducting the business may sounds to be difficult but in long run its fruits can be reaped by generations to come. In this paper, “Ethical Business Practices: A Key to successful export trade” an effort has been made to highlight the business practices at Tynor Orthotics Ltd having worldwide acceptability of the products which is the basic requirement for sustainability in the today’s global economy. The primary data has been collected directly through discussions with the officials related to Tynor and the secondary data has been collected from reports of Tynor and website. The ethical business practices followed at the Tynor has contributed a lot in the world wide acceptability of its products.
Scot-Tech Engagement's Cyber Security Conference for Scottish Business, held 30th April 2015, Edinburgh. For more information contact ray@scot-tech.com.
Please note further presentations will be added once speakers have approved