21. Early Dispute Resolution
EVALUATE: Your Side
1. What does loss look like
2. What does investment look like
3. What is a favorable outcome
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22. Early Dispute Resolution
EVALUATE: Other Side
1. What does loss look like
2. What does investment look like
3. What is a favorable outcome
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40. Shannon Joseph, Of Counsel
919-590-0360
sjoseph@morningstarlawgroup.com
40
41. Tips for Avoiding and Resolving
Technology Contract Disputes
JENNIFER COLLINS, CHRISTOPHER JACKSON AND SWAIN WOOD
PARTNERS
www.morningstarlawgroup.com
43. Intellectual Property Assignments
When does this come up?
Software/IT Services Agreements
Prototype Development
Joint Development Arrangements
Marketing Materials
Photographs
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44. Intellectual Property Assignments
Drafting Tips:
Include present Assignment language – “hereby irrevocably assigns…”
For copyrighted works (including software), it’s not enough to say it’s a “work
made for hire.”
Carve-out for pre-existing or independently developed works within work
product. (A license may be required for these works).
Further assurances to obtain other documents.
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45. Intellectual Property Licenses
When does this come up?
Software
Life Sciences Products (pharmaceuticals, seeds and other agri-bio
products)
Online subscriptions to data or publications
Trademarks
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46. Intellectual Property Licenses
Key drafting points:
Exclusive, non-exclusive, co-exclusive?
Which of the many IP rights are being licensed?
Is there a territory limitation?
Is there a field limitation?
Transferability and right to sublicense?
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48. Limitations of Liability
Contractual clause that attempts to reduce or eliminate certain kinds of damages in the event of
a breach, tort, or other wrongful conduct, i.e., a way to apportion potential liability and allocate
risk
Standard in technology contracts/licenses
Often heavily negotiated
Most litigated
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49. Limitations of Liability
Key Drafting Considerations:
1. What kinds of damages should be limited?
2. What kinds of damages should be recoverable?
3. Should recovery of certain damages be capped?
4. Should “lost profits” or other particular types of damages be called out separately?
5. Are there any necessary carve-outs (e.g., unlawful/illegal acts, indemnification obligations,
confidentiality breaches, negligence or willful misconduct, etc.)?
6. Should recovery be expressly limited to a specific amount?
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50. Limitations of Liability
“The Million Dollar Comma”
“In no event shall either party be liable for any loss or damage to revenues, profits, or goodwill
or other special, incidental, indirect, or consequential damages of any kind, resulting from its
performance or failure to perform under this agreement or any of the attachments hereto, and,
in the case of [Plaintiff], resulting from the furnishing, performance, or use or loss of use of any
[Plaintiff] solution or other materials delivered to [Defendant] hereunder, including, without
limitation, any interruption of business, whether resulting from breach of contract, breach of
warranty, or any other cause (including negligence), even if such party has been advised of the
possibility of such damages. ... ”
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51. Limitations of Liability
“In no event shall either party be liable for any loss or damage to revenues, profits, or goodwill
or other special, incidental, indirect, or consequential damages of any kind, resulting from its
performance or failure to perform under this agreement or any of the attachments hereto, and,
in the case of [Plaintiff], resulting from the furnishing, performance, or use or loss of use of any
[Plaintiff] solution or other materials delivered to [Defendant] hereunder, including, without
limitation, any interruption of business, whether resulting from breach of contract, breach of
warranty, or any other cause (including negligence), even if such party has been advised of the
possibility of such damages. ... ”
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52. Limitations of Liability
Plaintiff claimed that this provision prevented the recovery by either party of:
1. special, incidental, indirect, or consequential damages of any kind including (to the extent
they are consequential) revenues, profits and goodwill.
2. Therefore, “direct damages” – including perhaps lost profits – are NOT precluded.
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53. Limitations of Liability
Defendant claimed that this provision prevented recovery by either party of:
1. Lost revenues;
2. Lost profits; and
3. Lost goodwill or other special, incidental, indirect, or consequential damages.
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54. Limitations of Liability
Drafting Tips:
1. Use short, declarative sentences in the active voice.
2. Semi-colons are better than commas. Periods are better than semi-colons. Consider using
bulleted lists.
3. Call-out what is available as the exclusive remedy and disclaim everything else, rather than
vice versa. In many cases, it is much easier to define what is recoverable rather than
everything that is not recoverable.
4. Get a second opinion when possible.
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55. Limitations of Liability
Alternate Drafting:
Neither party shall be liable in contract, in tort, or otherwise for:
1) Loss of revenue or profits of any kind whatsoever; and
2) Loss of goodwill or other special, incidental, indirect, or consequential damages of any kind.
… The total cumulative liability of either Party with respect to this Agreement shall not exceed
the total fees paid to such Party during the time period from the execution of this Agreement
through the date on which the first claim of liability arises.
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57. ARBITRATION PROVISIONS
Arbitration vs. Court
Defining the scope: What kinds of disputes will be arbitrable?
Defining the rules: What procedural rules will apply? What
substantive law will apply?
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58. ARBITRATION PROVISIONS
“Any dispute arising out of or in connection with this
agreement shall be finally settled by binding
arbitration in Raleigh, North Carolina in accordance
with the Rules of the American Arbitration
Association (AAA) before a panel of three arbitrators
appointed by the AAA. This agreement shall be
governed by, and construed in accordance with, the
law of the State of North Carolina without regard to
principles of conflict of law. The prevailing party
shall be awarded its costs and attorneys’ fees in
connection with the arbitration.”
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59. ARBITRATION PROVISIONS
“This Agreement requires, and you agree to, binding arbitration of
any and all unresolved disputes relating to this Agreement. Under
this arbitration provision, you give up your right to bring an action
in court based on claims within the scope of this arbitration
provision, including giving up your right to a jury trial. You also
agree not to participate as a class representative or class
member in any class action litigation, any class arbitration or any
consolidation of individual arbitrations. The arbitration will be
conducted by a panel of three independent, neutral third-parties.
Each party will separately select a single arbitrator, and those two
arbitrators will jointly select a third arbitrator. Unless otherwise
agreed by the parties, the arbitration will take place in the county
and state in which you reside. The arbitration shall be governed by
the Federal Arbitration Act (9 U.S.C. § 1 et seq.) and not by any
state law concerning arbitration, and the rules of the AAA shall
apply. All issues relating to the construction, interpretation,
validity, or enforcement of this Agreement will be governed by
the law of the state in which you reside.”
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60. Jennifer Collins | Partner
919-590-0374
jcollins@morningstarlawgroup.com
Christopher Jackson| Partner
919-829-4974
cjackson@morningstarlawgroup.com
Swain Wood | Partner
919-829-7001
swood@morningstarlawgroup.com
61. Moving or Expanding? Concepts and
Considerations in Corporate Facilities
Development in North Carolina
MACK PAUL, MICHAEL BIRCH AND MICHAEL OVSIEVSKY
PARTNERS
www.morningstarlawgroup.com
63. Decisions … Decisions …
Lease of existing facilities
◦ Ready to go + limited initial outlay
Acquisition of existing facilities
◦ Ready to go, but greater initial costs
‘Build to Suit’ development
◦ Typically a longer term
◦ Acquisition and land use considerations
◦ High degree of design input
◦ Can maximize space and tailor to needs (now and in the future)
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64. ‘Build to Suit’
Increasing, corporate end-users are embracing build to suit (BTS) structures in
order to efficiently leverage the capital, resources, and expertise of commercial
real estate developers, while maintaining significant control over design and
specific use needs. Whether in the context of owned raw land which is ground
leased to, and developed by, a third party, or raw land of a third party which is
developed and then leased to the corporate user, build to suit development
can be a valuable tool in addressing needs for purpose-built buildings and
facilities.
BTS structures are typically comprised of two (2) components:
1. Development Agreement / Construction Agreement
2. Lease (and sometimes Ground Lease)
65. Construction/Development
Agreements - Considerations
RFP Process; Work Letter vs. Stand Alone Agreement
Completion Guaranties / Letters of Credit
Selection of Professionals
Approval of Plans
◦ Rent Structure in Underlying Lease is Critical
Change Orders
KEY ISSUE: Timing and Delays (and penalties)
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66. Lease Considerations
Term: Typically longer to permit recoupment of Landlord/Developer
investment
Rent Calculation [Fixed vs. a Function of Development Costs]
◦ What gets included / excluded?
Commencement Date
◦ Substantial Completion; Tenant Delays; Force Majeure
Repairs and Replacements (Warranties)
Assignments (“Permitted Transfers”)
Defaults and Remedies
Options – Purchase; ROFO; ROFR
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69. Zoning Issues
Permitted uses – consider how your current and prospective
activities align with the code
Site Layout – consider how your desired or needed site layout
(building/parking location) is impacted by the code
Intensity – consider how your space current and prospective
space needs are constrained by the code
Consider process for greenfield development, redevelopment of
site or occupancy of existing facility
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70. Subdivision/Site Plan Issues
Primary issue when involved in new development project
This process is when the local government extracts dedications
of land, requires construction of public facilities and imposes
impact fees
Approval process may be time consuming and uncertain
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71. Nonconformity Issues
Primary issue when occupying developed site
Nonconforming use, structure, site features
Local governments treat nonconformities in different ways
Impact on ability to expand within existing building or add new floor area
What happens when there is a casualty to the facility
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72. Phased Development Issues
Primary issue when developing phased plan or when seeking new space in
already approved phased development
Consider whether approval is still valid, and the timing requirements for
development
Consider implications when approvals have sunset
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74. North Carolina Incentives
Art. 3J Tax incentives (against state income and franchise)
For creating jobs
For investing in business property
For investing in real property
JDIG (discretionary)
Net increase in jobs (claw back)
Competition with other states
Criteria for quality of jobs, strategic goals, etc.
One NC Fund (discretionary)
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75. Means of creating a revenue stream to finance public infrastructure
When a district is created, a base property valuation is established
◦ This base value is used for general tax revenue purposes
New public investment is then made, creating “new value”
◦ This “incremental” increase in assessed value issued to finance bonds used for additional
public improvements.
PDF Overview
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76. Synthetic TIF
N.C.G.S. 158-7.1, local government is authorized to make appropriations for purpose of
increasing business prospects of locale
Funded by property taxes and allocation of other revenues
Use to assemble property, construct buildings, extend utilities and water, and other purposes
Public hearing
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77. Utilizing SAD’s and PDF’s
May be used for:
◦ Renewable energy (only SAD’s)
◦ Many uses authorized for General Obligation Bonds
◦ Any purpose for which a municipal service district may be established in N.C.G.S. 160A-536
airport facilities
auditoriums, arenas,
stadiums, civic centers
art galleries and museums
parking facilities
sanitary sewer systems
storm sewers and flood
control facilities
water systems
public transpiration facilities
industrial parks
community college facilities
school facilities
low or moderate income
housing
electric systems, gas systems
streets and sidewalks
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78. PDF’s and SAD’s are not mutually
exclusive
Combination of financing techniques can be used
◦ PDF
◦ SAD
◦ Land contribution
◦ Grants
◦ Traditional bank financing
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79. Economic Development Examples
Examples in North Carolina:
◦ Roanoke Rapids $21,500,000 in financing approved for entertainment complex
◦ Kannapolis $95,000 in public infrastructure financing approved for Phase 1 of the North Carolina
Research Campus
◦ Waterstone
◦ Langtree by the Lake
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83. DISCLAIMER
• The information contained herein is for training purposes only.
• It is not intended to be full legal advice on any issue, but rather to identify
issues requiring legal analysis.
• In the event of a real situation involving a legal issue, we would need to
evaluate all of the facts in light of the existing law in order to provide full legal
advice.
83www.morningstarlawgroup.com
84. Topics
1. Annual Performance Evaluations Out, Continuous Development
In
2. Bring Your Own Device (BYOD) – Growing Trend
3. Recent cases, legislation, rule changes and federal agency trends
and tactics you should know about
84www.morningstarlawgroup.com
85. Annual Performance Evals Out,
Continuous Development In
Research has shown annual evals are ineffective, unreliable and unsatisfactory for employee, managers and
employer.
◦ Too time consuming
◦ Widely variant among reviewers and points in time
◦ Rarely accurate, create more harm than good in defending terminations
◦ Forced categories that may or may not apply
◦ Too detached in time from actual performance
◦ Too much weight on weaknesses, leaving workers deflated
◦ Too much focus on abstract goals, without concrete solutions for forward progression
So, what then? No reviews? Just “way to go!” when employees get something right?
85www.morningstarlawgroup.com
86. Deloitte Ditched Annual Performance
Ratings
Deloitte conducted a self-study and ditched its annual ratings, in an effort to switch from
"talking about the ratings to talking about our people.“ (Reinventing Performance Management, by Marcus Buckingham and
Ashley Goodall, Harvard Business Review, April 2015)
Now, at the end of every project, or once a quarter if employees have long-term assignments,
managers answer four questions:
◦ 1. Given what I know of this person’s performance, and if it were my money, I would award this person
the highest possible compensation increase and bonus. (Scale of 1 - 5)
◦ 2. Given what I know of this person’s performance, I would always want him or her on my team. (Scale
of 1 - 5)
◦ 3. This person is at risk for low performance. (yes or no)
◦ 4. This person is ready for promotion today. (yes or no)
Deloitte is testing how much of this data to give employees, and how to use these responses to
develop employees for the future given their current performance (a BIG GAP in this program’s
usefulness).
86www.morningstarlawgroup.com
87. Create Your Own Continuous Performance
Development Program
ONE OPTION:
• Foundational touch points (one-size-fits-one focus):
• What essential functions do you need this position to accomplish (accurate, up-to-date job description) and is the employee delivering on those?
• What strengths and weaknesses/challenges has the employee demonstrated?
• What does the employee need to do to cure any deficiencies and/or rise to the next level?
• What resources has the company provided (or will the company provide ) to empower the employee’s success?
• Develop your four (or five, or whatever) performance questions
• The questions do not have to be the same for every position, but they can be
• They can be broad like Deloitte’s or more granular (e.g., what went well or not on this particular project/task)
• Collectively, they should answer the foundational question: How is the employee is doing on the foundational touch points above?
• The questions have to be quick and easy to answer– five minutes, max (another 5 to update foundation if things have changed)
• Develop a Process
• How often? No less than quarterly (ideally project or task based), answer performance questions and update foundation
• Who is involved? Team leader (obtain feedback from others if relevant) and employee
• Uncorrected deficiencies should lead to a more intense or formal PIP
Keys: CONSISTENCY! DOCUMENTATION! Words may be few, but reports must be regular.
87www.morningstarlawgroup.com
88. Create Your Own Continuous Performance
Development Program
ANOTHER OPTION (ultra-simplified version):
◦ Make sure you have an accurate, up-to-date and clear job description that identifies the essential functions of
the job (the foundation)
• Develop 1 – 5 simple questions, e.g.,:
• Employee demonstrated strengths (scale of 1 – 5 , strongly agree to do not agree, room to explain)
• Employee experienced challenges (scale of 1 – 5 , strongly agree to do not agree, room to explain)
• Employee demonstrated continuous performance development (yes or no, with room to explain);
• Employee must correct weaknesses to remain in position long-term (yes or no, room to explain)
◦ Employee is performing optimally, with no room for improvement (yes or no, with room to explain)
◦ Develop a Process
• How often? No less than quarterly (ideally project or task based)
• Who is involved? Team leader (obtain feedback from others if relevant) and employee
• Uncorrected deficiencies should lead to a more intense or formal PIP
Keys: CONSISTENCY! DOCUMENTATION! Words may be few, but reports must be regular.
88www.morningstarlawgroup.com
89. Bring Your Own Device (BYOD) – Growing
Trend
•Growing trend
• cost savings – equipment and maintenance
• Flexibility & convenience – employees use the devices they prefer
• With or without employer-issued devices
•Options – wide range
• All employees, all devices, all access
• Limits on who, what, when, where
•Need clear policy to mitigate risks
• Security
• Conflicting apps and software, vulnerabilities
• Loss of control of data and devices
• Ownership of accounts and data may become unclear, access restricted
• Devices may be lost, stolen or forgotten with confidential info on them
• Tracking of work time outside regular work hours
89www.morningstarlawgroup.com
90. BYOD Policies
•Policy should contain
• Ownership rights to data accessed or transmitted via company resources
• Required security measures (details next slide)
• Limits on personal use during work time
• Requirement for non-exempt employees to record all work time
• Limits on types of devices, uses and content on company time/premises or using company resources
• Limits on use while operating a vehicle or heavy machinery
• No expectation of personal privacy (right to monitor, inspect, copy)
• Consequences for breach of policy
• Consider statement to be signed by employee who wants access to company resources on personal
device, acknowledging and agreeing to policy terms
90www.morningstarlawgroup.com
91. BYOD Policies: drilling down to
ownership and security provisions
• Make clear that all Company Communication Resources (defined term), use of them, and information
transmitted via or sored therein are company property (regardless of whose device is used to access
them).
• Require passwords, time outs, firewall and security software
• Restrict accessing, downloading and transmitting of Confidential Information
• Define Confidential info to include all company and client data that is not made available to 3d parties without a confidentiality
agreement
• Confidential Info only to be accessed for business purposes and via secure networks
• Transmission only via approved venues (e.g., messaging, FB, twitter, etc.)
• Right and capability to monitor use of (and any data accessed via) company resources (comply with
state privacy regs)
• Passwords, etc.
• Right and capability to remotely wipe the device when use discontinued (and duty to inform of
discontinued use while engaged with Company)
91www.morningstarlawgroup.com
92. Recent Cases, Legislation, Rules, and Federal
Agency Trends and Tactics You Should Know
About
92www.morningstarlawgroup.com
93. $100 Consideration for NC
Non-Compete, Non-Solicitation
Employment Staffing Group v. Little, 777 S.E.2d 309 (N.C. Ct. App. 2015):
NC Court of Appeals found that $100 was sufficient consideration for:
◦ 1-year non-competition covenant (50 mile radius around company’s base locations); and
◦ 2-year non-solicitation of certain customers covenant.
The employee alleged she was pressured to sign to keep her job.
NC law requires “new consideration” for non-competition and non-solicitation covenants.
Shows that the court is willing, at least on these facts, to uphold fairly meager consideration for
restrictive covenants.
93www.morningstarlawgroup.com
94. NC Computer Trespass Case
Spriax Sarco, Inc. v. SSI Eng’g, Inc., EDNC 2015:
Departing employee who intentionally used his employer-issued laptop to download computer
files to his own media devices and Dropbox account and deleted many files, was acting “without
authorization” under the NC Computer Trespass Act.
The Act defines “without authorization” to include circumstances where either the employee
has no right or permission to use a computer, or the employee uses a computer in a manner
exceeding the right or permission given by the employer.
Prior to this case, due to split-circuit interpretations of the federal Computer Fraud and Abuse
Act, there was some question as to whether moving or deleting files the employee had authority
to access was “without authorization” under the NCCTA.
94www.morningstarlawgroup.com
95. NC AG-Gag Law
NC’s new Ag-Gag Law, effective Jan 1 (House Bill 405, passed over Gov’s veto makes NC 5th state
with ag-gag law):
Unauthorized photographs or recordings on non-public business premises, or removing
documents or other information from the business can result in civil penalties of up to $5,000
per day.
Pork and Poultry lobby pushed the legislation, but it applies to all employers.
Potential legal challenge to the law: NLRB is likely to challenge the new law as contrary to NLRA
Section 7 rights to concerted activity – activity aimed at improving working conditions.
Duty of Loyalty?: North Carolina Supreme Court has held that there was no common law duty of
loyalty by non-officer employees in North Carolina. This law may change that by referencing a
“duty of loyalty” to employers in its language.
95www.morningstarlawgroup.com
96. Joint Employer Relationships
In its August 2015 Browning-Ferris decision, the National Labor Relations Board (NLRB)
announced a new standard for “joint employer” status under the NLRA.
Under the new standard, a company is a joint-employer if it exercises “indirect control” over
working conditions or if it has “reserved authority” to do so.
The decision runs counter to prior NLRB precedent, extending NLRA protection to many more
contingent workers. With more than 2.87 million of the nation’s workers employed through
temporary agencies in August 2014, the Board held that its previous joint employer standard has
failed to keep pace with changes in the workplace and economic circumstances.
It is feared that this decision will lead to more findings of joint employment relationships in
other venues (e.g., state courts, DOL, EEOC, IRS, etc.) with impacts in other contexts (Wage &
Hour, FMLA, ADA, taxes, benefits, etc.).
96www.morningstarlawgroup.com
97. Expansion of State and Local Paid Sick
Leave Laws
4 states: Oregon, California, Connecticut, Massachusetts
Many municipalities. NJ has 11 municipalities with PSL ordinances
Montgomery County, MD = first county PSL law
Where?
◦ PSL laws west of the Mississippi are in CA, OR and WA.
◦ East of the Mississippi, PSL laws are in CT, D.C., MA, NJ, NYC, MD, Philadelphia (Pittsburgh’s PSL law was
struck down by a judge who said PA cities do not have the authority to enact it under PA law) and Puerto Rico.
◦ San Diego voters will vote on PSL in a referendum in June. Voters likely to approve (per usual).
Executive Order 13706 (Sept 2015): requires certain federal contractors to provide employees with
up to seven days of PSL. The Secretary of Labor must issue regulations to implement the Order by
September 30, 2016.
Cost of Doing Business with us: A growing number of large employers voluntarily require contractors
doing business with them to provide PSL to employees.
97www.morningstarlawgroup.com
98. EEOC Enforcement Priorities
According to its 2015 Performance and Accountability Report (PAR), the
EEOC secured more than $525 million in private, state and local
government and federal workplace discrimination cases.
• $356.6 million was secured through mediation, conciliation and settlements.
• $33.5 million from settlement of systemic investigations (patterns or
practices of discrimination or policies that have a broad impact).
•The EEOC's efforts center around the goals in its Strategic Plan for Fiscal
Years (FY) 2012-2016, which the EEOC will extend through FY 2018 after
receiving Office of Management and Budget approval.
• These enforcement goals include addressing issues regarding vulnerable
workers, underserved communities and new statutory responsibilities.
98www.morningstarlawgroup.com
99. EEOC Enforcement Priorities
Of the 142 lawsuits alleging discrimination the EEOC filed during FY 2015, 53
(or 37%) were disability cases.
Areas to watch in 2016:
• Continued focus on disability and leave compliance
• Inflexible leave policies or no-fault attendance plans;
• The interactive process in handling requests for reasonable accommodation;
• Employer wellness policies that may not be viewed as "voluntary" by the EEOC ;
• Religious discrimination
• Pregnancy and lactation discrimination
• Increased scrutiny of recruiting, hiring (including use of independent contractors
and contingent workers)
• Systemic investigations – all areas
Per Se violations on the rise.
99www.morningstarlawgroup.com
100. EEOC Guidance: Muslim or Middle
Eastern Discrimination
December 28, 2015, the EEOC issued guidance addressing discrimination against employees who
are, or are perceived to be, Muslim or Middle Eastern.
Employee Notice: anti-discrimination and anti-harassment rights
http://www.eeoc.gov/eeoc/publications/muslim_middle_eastern_employees.cfm
Employer Notice: examples of discrimination on the basis of religion, race, or national origin,
and identifies steps employers can take to prevent and correct discrimination in the workplace.
http://www.eeoc.gov/eeoc/publications/muslim_middle_eastern_employers.cfm
100www.morningstarlawgroup.com
101. Religious Discrimination Based on
Assumption
EEOC v. Abercrombie & Fitch Stores, Inc.: US SCt, July 2015, held that Title VII is violated where
an applicant’s need for a religious accommodation is “a motivating factor” in the employer’s
decision not to hire., even without proof that the employer actually knew of the applicant’s
need for a religious accommodation.
The case involved an applicant who wore a headscarf to an interview. Hiring manager assumed
the applicant wore the headscarf for religious reasons. The candidate was not hired because the
company had a “Look Policy” that forbids caps.
The Court concluded that “[a]n employer may not make an applicant’s religious practice,
confirmed or otherwise, a factor in employment decisions.”
101www.morningstarlawgroup.com
102. EEOC Guidance: HIV/AIDS
accommodation
December 1, 2015, in conjunction with World AIDS Day, the EEOC issued guidance addressing
anti-discrimination and accommodation rights available to employees with HIV/AIDS under the
Americans with Disabilities Act (“ADA”).
Employee Notice: Assures employees of privacy in most situations, and provides examples of
reasonable accommodations (e.g. altered break and work schedule, changes in supervisory
methods, unpaid time off, permission to work from home, etc.).
Doctor/Patient Notice: Explains how doctors may assist employees in obtaining
accommodations that help them stay employed. Suggests that if the patient desires privacy the
doctor may describe the condition as an “immune disorder.”
102www.morningstarlawgroup.com
103. Wellness Program Survives EEOC ADA
Challenge
In EEOC v. Flambeau, Inc., WI District Court, the agency challenged provisions of the wellness
program that required employees to undergo a health risk assessment and biometric screening
as a condition of participation in the self-insured group medical plan.
The EEOC contended that this mandate violates the ADA’s requirement that any employee
medical examination be conducted only in cases of business necessity, and that it imposes
excessive penalties for non-compliance.
The court adopted the Eleventh Circuit’s reasoning in a 2012 case, concluding that the wellness
safe harbor provision overcomes the more general ban on certain employee medical
examinations.
◦ The court noted that the employer was not provided with any of the individual medical information
gathered, only aggregate statistics.
The EEOC is working on regulations intended to define when such wellness plan provisions
become unacceptable penalties.
103www.morningstarlawgroup.com
104. EEOC, FLSA, DOL Enforcement: Lactation
2015 EEOC Guidance (June 25, 2015) made clear that the EEOC considers discrimination on the basis of
lactating or breastfeeding violates Title VII.
Existing FLSA regulation already provided that employers shall provide:
◦ (A) a reasonable break time for an employee to express breast milk for her nursing child for one year
after the child's birth each time such employee has need to express the milk; and
◦ (B) a place, other than a bathroom, that is shielded from view and free from intrusion from coworkers
and the public, which may be used by an employee to express breast milk.
(Employers with fewer than 50 employees are not required, if providing would be an undue hardship)
Existing DOL Guidance already required that "[w]here an employer already provides paid breaks, an
employee who uses that break time to express milk must be paid in the same way that other employees
are compensated for break time."
104www.morningstarlawgroup.com
105. US Department of Labor (DOL)
Enforcement Priorities
Wage and hour enforcement
◦ FLSA class actions are expected to hit a record high in 2016
Independent Contractor misclassification
◦ July 2015 Administrator’s Interpretation: states that the FLSA’s defines the term “employ” as “to suffer
or permit to work.” Based on that definition, the DOL concludes that “most workers are employees.”
Exempt/Non-exempt classifications for minimum wage and overtime
Proposed Rule Changes for White Collar Exemptions
Case law win for DOL - Calderon v. GEICO Gen. Ins. Co., 4th Circuit
105www.morningstarlawgroup.com
106. DOL Targets Worker Classification:
Independent Contractors
In July 2015, DOL issued an “Administrator’s Interpretation” of the definition of “Independent
Contractor” under the FLSA.
◦ Focused on “economic dependence or independence"
DOL says employers should consider the following when classifying workers:
◦ Is the work an integral part of the employer's business?
◦ Does the worker's managerial skill affect the worker's opportunity for profit or loss?
◦ How does the worker's relative investment compare to the employer's investment?
◦ Does the work performed require special skill and initiative?
◦ Is the relationship between the worker and the employer permanent or indefinite?
◦ What is the nature and degree of the employer's control?
Limited to FLSA coverage.
◦ The DOL interpretation does not address the tax code, and does not impact state employment laws.
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107. Worker Classification: Independent
Contractors
◦ Worker contract does not determine status under any of the applicable laws
◦ Multiple laws, multiple tests (employee under one does not = another)
◦ DOL test
◦ 11 federal employment laws define “employee”
◦ IRS 20--factor test, simplified 3-factor test
◦ NLRB (UBER case, Seattle)
◦ State employment laws (common law control)
◦ Federal (IRS, DOL, EEOC) and state agencies cooperate to enforce the laws
◦ Issue arises when things go awry, e.g.,
◦ Worker seeks ADA or FMLA accommodation
◦ Worker treated differently from employees w/r/t compensation, overtime, benefits, etc.
◦ Terminated worker files unemployment insurance claim
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108. Worker Classification: Independent
Contractors
◦ Re-Classification is not simple, consequences can be severe.
◦ Result of not getting it right / re-classification:
◦ Past federal and state tax withholdings, interest, penalties
◦ IRS Classification Settlement Program
◦ Worker’s compensation premiums, interest, penalties
◦ Benefits (e.g., paid leave, supplemental pay, insurance, etc.)
◦ ERISA-qualified plan compliance issues
◦ E.g., Retroactive participation in pension plans, and in some cases disqualification of the plan
◦ Reimbursement for business expenses
◦ Right to pursue employment claims (FLSA, FMLA, ADA, etc.)
◦ Most worker claims expire in 2 – 3 years, absent fraud.
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109. DOL’s Proposed New Overtime
Exemption Rules
New federal overtime regulations are coming in 2016 that raise the salary threshold for certain
“white collar” and “highly compensated” employees to qualify as exempt from the requirement
to pay them overtime (time and a half) for hours worked in excess of 40 hours per week.
The DOL estimates that 4.6 million workers who are now classified as exempt under the current
regulations will become overtime-eligible under the proposed regulations without some
intervening action by their employers.
Under the New Rule some employees previously designated as exempt (and therefore not
eligible for overtime) will be eligible for overtime pay unless their employer raises their rate of
pay to meet the new thresholds.
Employers will either have to raise these employees’ salaries to meet the threshold, or re-
categorize them as non-exempt and start tracking their work hours and pay them time and a
half for work in excess of 40 hours/week:
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110. Proposed Changes to White Collar
Exemptions
White Collar Exemptions Affected: executive, administrative and professional employees:
Current: employees must make at least $455 per week (annualized: $23,660) to qualify for these exemptions, regardless
of whether their duties would otherwise qualify them. (See 29 C.F.R. 541.601)
Proposed: The proposed salary threshold is equal to the 40th percentile of weekly earnings for full-time salaried
employees (projected to be $50,440 annually or $970/week in 2016, and increased annually after that).
Examples :
◦ Executive employees (e.g., C-level employees)
◦ Administrative employees (e.g., HR Generalist, Project Accountant, Marketing Coordinator, IS Specialist)
◦ Learned Professionals (e.g., lawyers)
◦ Creative Professionals (e.g., creators of original works such as patentable technology)
◦ *Note: Certain outside sales and computer professional employees also may qualify for a white-collar exemption, but there is no
salary threshold for these exemptions. Therefore, they are not affected by the proposed change in the salary threshold.
Note: this is the first increase since 1975, other than automatic inflation increases
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111. Proposed Changes to Highly
Compensated Exemptions
White Collar Exemptions Affected: executive, administrative and professional employees:
• Current: certain highly compensated employees are exempt from the FLSA’s overtime pay requirements
if they are paid total annual compensation of at least $100,000, receive at least $455 per week paid on
a salary or fee basis, perform office or non-manual work, and customarily and regularly perform at least
one of the exempt duties or responsibilities of an executive, administrative, or professional employee.
(See 29 C.F.R. 541.601)
• Proposed: The DOL also proposes to increase the minimum total annual compensation required to
qualify for the highly compensated exemption to be equal to the 90th percentile of earnings for full-
time salaried employees ($122,148 per year as of 2013; the DOL has not estimated what this is
expected to be for 2016, increased annually after that).
◦ Examples:
◦ Executive, Administrative, Learned Professional or Creative Professional employees (e.g., C-level employees) receiving non-cash or
deferred compensation (stock, options, deferred comp, etc.)
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112. Process & Timing of Exemption Rule
Changes
In March 2014, President Obama instructed the US Department of Labor (DOL) to “modernize
and streamline” the rules governing overtime.
On June 30, 2015, as part of this directive, the DOL issued a 295-page proposed rule to raise the
overtime threshold from $455/week (annualized: $23,660) to a “standard salary level equal to
the 40th percentile of earnings for full-time salaried workers,” which is estimated to be $50,440
in 2016.
◦ It is within the power of the DOL to do this because Congress granted the DOL the authority and
responsibility to periodically redefine this salary level when the Fair Labor Standards Act was enacted in
1938. The Regulations were last updated in 2004.
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113. Result of Comment Period
There was a 60-day comment period ending September 4, 2015 for the public to comment on
the Proposed Rule, which was published in The Federal Register July 6, 2015:
https://www.federalregister.gov/articles/2015/07/06/2015-15464/defining-and-delimiting-the-
exemptions-for-executive-administrative-professional-outside-sales-and
As many of 270,000 individuals and businesses submitted comments to the DOL on the
proposed regulations, which has caused the DOL to postpone the release date of the final
regulations until late 2016.
At this point it is unclear when the final regulations will be issued and when they will become
effective. The final regulations are expected to be published in late 2016 or early 2017, with an
effective date at least 30–60 days after publication.
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114. Additional Exemption Rule Changes?
• The DOL also sought comments on whether to allow incentive compensation and nondiscretionary
bonuses to be considered in determining whether the salary-level test is satisfied.
◦ The DOL noted that if this change is made, it is likely to cap the amount of incentive pay and nondiscretionary income that could be
considered and is considering capping at 10% of the standard weekly salary level.
◦ The DOL also noted that in order for employers to be permitted to credit such compensation toward the weekly salary
requirement, it envisions requiring employees to receive the bonus payments monthly or more frequently.
• The DOL also expressly requested comments on whether commissions should be included as part of
nondiscretionary bonuses and other incentive payments that could partially satisfy the standard salary-
level test.
◦ The DOL made clear that it is not considering adding discretionary income, board, food, lodging, or benefit payments as a credit to
satisfy salary-level requirements.
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115. Changes to FLSA Duties Test for
Exemption Qualification?
The proposed rule does not include changes to the FLSA’s duties test, but the DOL nevertheless
sought comments on whether the duties test is working to effectively screen out employees
who are not bona fide white collar exempt employees.
◦ Specifically, the DOL asked:
◦ what, if any, changes should be made to the duties test;
◦ whether employees should be required to spend a minimum amount of time performing work that is their primary duty in or to
quality for an exemption (i.e., a requirement similar to California’s 50% requirement for exempt employees);
◦ whether the DOL should reinstitute the long/short duties test used prior to the 2004 revisions to the regulations;
◦ whether additional examples of how the exemption may apply to specific jobs should be included in the regulations;
◦ whether the concurrent duties regulation for executive employees should be changed; and
◦ suggestions regarding further examples of the application of white collar exemptions to employees in computer-related fields.
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116. Insurance Investigators Not Exempt from
Overtime
Calderon v. GEICO Gen. Ins. Co.: 4th Circuit held that insurance investigators do not qualify for
the administrative exemption from overtime under the FLSA.
The investigators claimed their work was not exempt because their primary duties did not
involve tasks directly related to GEICO’s management or general business operations.
The court agreed that the investigator’s functions largely involve routine, day-to-day business
operations, without the required degree of responsibility or control over business policies or
strategies.
The Fourth Circuit distinguished the inspectors from insurance claims adjusters who can be
recognized as exempt employees.
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117. OSHA Enforcement Tactics: Dollar Tree
OSHA Settlement
Employers with multiple sites, beware: OSHA has employed a serial site inspection tactic under the current
administration.
An OSHA inspector visits a site and issues citations, and soon thereafter visits other sites for the same employer,
issuing citations for the same violations found at the first site, along with costly repeat violation citations, which
carry fines as much as ten times higher than the current limit on citations classified as serious.
Dollar Tree entered a corporate-wide settlement to resolve citations resulting from 13 separate inspections,
paying $825,000 in fines. DT also was required to agree to
◦ immediately abate the violations,
◦ provide safety training to employees,
◦ issue a quarterly safety and health newsletter to its employees,
◦ submit to multiple safety audits at its stores,
◦ implement administrative and engineering safety controls, and
◦ adopt an intense safety and health program based on OSHA’s Safety and Health Program Management Guidelines.
NOTE: “Bipartisan Budget Act of 2015”increased OSHA fines by nearly 52%, effective no later than August 1, 2016
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118. OSHA Bathroom Guidance
In 2015, OSHA issued guidance: Employers are required to provide all employees, including
transgender employees, access to restrooms that correspond to their gender identity.
◦ OSHA concluded that requirements that transgender employees use restrooms inconsistent with their
gender identity, or use gender-neutral restrooms or other specifically designated restrooms, interferes
with their rights.
Other employees may be uncomfortable with this decision. In this circumstance, consider providing
training to all employees involved, to explain the requirements and reasoning behind them.
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119. Federal Agency Focus on Cyber Security
The Financial Industry Regulatory Authority (“FINRA”) released its annual Regulatory and Examination Priorities
Letter on January 5, listing cybersecurity as a 2016 examination priority.
◦ The letter broadly identifies new and recurring areas of concern important to FINRA’s regulatory programs and investor risk
protection, including cybersecurity risk management and preparedness.
◦ Though cybersecurity has received strict regulatory scrutiny in 2015, the inclusion as a 2016 priority indicates that it will
continue to be a top area for enforcement attention
Cybersecurity also remains a top examination priority for the Comptroller of the Currency (“OCC”).
◦ National banks and federal savings associations likely to receive “heightened” focus by OCC examiners in critical areas of
cybersecurity risk including banks’ third-party and vendor relationships.
On December 30, 2015, the Department of Defense (DoD) issued a second interim rule on Network Penetration
Reporting and Contracting for Cloud Services, amending an earlier version issued on August 26, 2015.
◦ The amended DoD interim rule prescribes cybersecurity requirements, including mandatory cybersecurity-related contract
clauses in all DoD contracts subject to the Defense Federal Acquisition Regulations Supplement (DFARS).
◦ Despite its narrow title, the rule remains expansive in scope and prescriptive in application, mandating specific data security
controls for sensitive unclassified information throughout the DoD supply chain.
◦ The rule will affect both Defense Industrial Base (DIB) Sector and other companies.
Similar focus may expand to other agencies.
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120. Executive Order: Pay Transparency for
Gov’t Contractors
Executive Order 13665 – the Pay Transparency Executive Order., effective Jan 11
◦ Obligations trigger when enter a new or modified contract of $10,000 or more.
Designed to address pay gap and pay discrimination (along with the Agency’s recently revised
scheduling letter and the proposed Equal Pay Report.)
The Order amends prior Executive Order 11246 and the Equal Opportunity Clause (EO Clause) to
prohibit:
◦ Policies/practices that prevent applicants and employees from freely discussing their pay; and
◦ Discrimination or retaliation against employees or applicants for discussing pay .
Note: Contractors and contractor employees are not required to disclose information to
applicants or employees regarding the pay of other employees or applicants.
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121. Executive Order: Pay Transparency for
Gov’t Contractors
What do federal contractors need to do to implement the Pay Transparency regulations?
No changes are required to existing contracts.
Employers must distribute a proscribed Pay Transparency Policy Statement. The Statement
cannot be substantively modified and must be:
◦ Included in employee handbooks or manuals (to the extent they exist); and
◦ Disseminated to applicants and employees by either posting it electronically or conspicuously posting it
physically where applicants and employees can see it.
The form OFCCP Equal Employment Opportunity poster will be updated to include a provision
regarding pay transparency.
◦ For now, the Agency has released a supplement which contains both pay transparency as well as LGBT
notices.
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122. How to Navigate a Risky
Dismissal
Miller v. Metrocare Services, 5th Circuit Court of Appeals, Jan 5, 2016: Upheld termination of HR Dir. who claimed he was fired in
retaliation for raising issues regarding FLSA and FMLA compliance and that he was denied a reasonable accommodation and terminated
because of his disability (dyslexia).
LESSONS:
• Conduct a thorough investigation. The basis for termination was a report that the HR director had excluded himself from required
background checks. Investigation showed he also had falsified data to make it look like he was included.
• The company’s investigation was well-documented. The CFO summarized his findings and rationale in a memorandum before
terminating, and attached backup data from the database proving misconduct.
• The company’s decision was prompt. It was critical to proceed with discipline shortly after misconduct was discovered, to make a tight tie
between the two. Delaying action would have diluted that link and provided worker time to take intervening action (FMLA request,
workers’ comp claim, FMLA/ADA retaliation complaint, sexual harassment complaint, etc.).
• The CFO sought legal counsel, documented it, and followed it.
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Scope of this talk and the paper—
Analogy to physical health
We plan our lives counting on our physical health. We schedule meetings, make travel and restaurant reservations, and sign up for soccer.
We do not plan for illness or injury. But they happen anyway.
And the only way to get back to the meetings, and travel and soccer is to confront the illness or injury and deal with it the best we can to put it behind us.
Disputes are like that.
Not planning on them.
They interrupt what we wanted to be doing.
They come in all shapes and sizes
If ignored, they have the potential to get worse. Sometimes much much worse.
If not fully evaluated, they have the potential to recur.
They cost money. Sometimes worse, they cost time and attention.
But they are going to happen.
So let’s talk about what practices serve well in getting you back to business.
SOME MAY SOUND OBVIOUS– BUT THIS GUY SEEMS TO MAKE MILLIONS POINTING OUT THE GLARINGLY OBVIOUS. And, although possibly obvious, I can tell you that many many many companies are not doing them.
3 areas of discussion today
Good practices that serve you well generally and help you in dispute management
Early dispute resolution—pre-litigation
Lawsuits
Good practices that serve you well generally and help you in dispute management–
equivalent to being in shape/eating right, etc.
Might not keep you healthy, but puts you in better position to get back to healthy.
And, look, I know that you are busy enough dealing with things that are already on fire.
Not going to spend too much time on this. It is a wish list.
It is maybe something that you can get summer interns to help with? Or think creatively about.
Some are easy, some are concrete, some are bigger.
But they are things that hear clients saying, and myself saying, once we are in a dispute, that they wish were already in place
Tone is not conveyed in writing.
Writings sometimes help; they usually keep the level playing field; but they can hurt
They can be misunderstood by the initial recipient – and cause problems
They can be misunderstood years later when context is not as apparent
Cousin Vinnie “I shot the clerk” clip
Why did we watch this?
Moral of the story: :
Tone is not conveyed in writing
Why did I write that?
Why did he say that?
Story about Neal and team’s sarcasm
“Playing ping pong and imaging my hard drive”
“Yep, everything is perfect.”
I know that you have to have fun at work. I know that.
I just showed you a Ralph Maccio video.
But there are ways and avenues that are appropriate to your work setting to make that message known and to help it be practiced.
You know your work environment. We can talk about ways that could work for you.
Where are they kept– server, cloud, people’s INDIVIDUAL ACCOUNTS? Phones??
How long are they kept.
How are they organized.
Why does this matter when a dispute happens?
Because you are going to have to FIND THEM, PRESERVE THEM, and God help us all, REVIEW THEM.
We all know what happens in this electronic age– documents do not take up physical space.
So how do we handle them…
Documents may not take up space, BUT THEY WILL TAKE UP TIME AND MONEY. Lots of it.
if you do not have a document retention/destruction policy, or if you have one and are not making sure it is being followed—I am begging you: please please please please do this
best case: you are going to want to know what documents are out there.
Worst case: the other side is going to ask you for all your documents.
Where: do not allow personal email to be used for work. If that’s all that is available; consider special email address OR require all be kept in files/folders electronically. WHAT ABOUT TEXTS
What form– electronic or paper. What about phones and texts.
How organized: ideally, everyone is doing about the same thing. Folders of topics.
How long: what to do when deal is done; year is over; all of that. Don’t put your wedding computer in the closet.
Having your toolbox ready—know what you would do if you got mugged
Litigation hold practices
Document gathering practices
Contracts, waivers, confidentiality agreements – educate personnel who are in potential problem areas, such as sales
POs usually, but sometimes contracts are critical–
Who are your key personnel- if you lost them to a competitor, have you done what you need to do to protect the company
What is your key information– how is it protected
Next panel going to address substantive issues
You cannot help solve problems that people are afraid to talk about
Or do not know who to call.
There is one author you might have heard of who uses the phrase: culture of helpfulness.
Margaret Heffernan– She is in the business of mentoring CEOs and studying organizations and how they are successful. I think she has some fascinating things to say about business and organizations. She wrote a book called Willful Blindness that examines theories on why within organizations (companies and governments) we do not see dangers– not because they are invisible, but because raising an issue or a problem can be unwelcome and create conflict.
It’s an interesting idea.
When the going gets tough, and it will. What people need is social support and they need to know who to ask for help.
Companies don’t have ideas. Only people do.
Get to know people– your clients and colleagues. Let them get to know you.
How to fix this in your organization– that’s a big question and once I won’t address here because we’re all different.
But in YOUR office.
You can make it your mission to make sure that reporting mistakes is welcome.
Make Candor Safe.
Not Only will this help you heading off disputes and managing disputes, I would wager that the more you help people find their way, even navigating things that appear facile and self-evident to you, trivial even, you will enjoy your work.
The best part of being a lawyer, and really there are many good parts, is being able to say “I can help you with that.”
What if you have a problem in your manufacturing process? Your testing process? Your service delivery? What if one employee constantly mistreats others?
What if there is a clause in your contracts that the sales people like but the fulfillment team thinks is bullet they dodge regularly?
DON’T YOU WANT SOMEONE TO TELL YOU BEFORE IT IS A FIGHT?
Dealing with it will take some conflict, to be sure. But it is conflict that was going to happen anyway– but maybe all blown up.
Now– this is going to be important when you do have a dispute on your hands, as we will discuss.
Because it is often the BIG problems that people are afraid to bring to your attention early.
Because you are going to have to test the facts that are brought to you. “Yes, that is all true. What else…”
Anybody here enjoy a lawsuit? (besides me?)
By this I mean– before lawsuits.
You know when I got interested in this?– when I was a judge.
HOW DID THIS CASE GET TO LITIGATION?
Before I was a judge, I didn’t know about disputes before litigation.
As a practicing lawyer, people called when they had a lawsuit on their hands. It was time to file or it had been filed.
We got called mostly after a lawsuit was filed. Or when the trade secrets were out the door and there was time for one “stop” demand before suit.
Now, over 50% of the matters on which I am working are not in litigation.
Get a rough system in place.
1. Enough information
2. Evaluate risks and resources.
3. Engage in resolution
Make this a deliberate process. Which parts have you done. Where are you in the process?
Some companies with lots of litigation/disputes have formalized an early dispute resolution process, and with great success.
You don’t have to have a prolific dispute pipeline to have a plan.
Where are the pieces?
Gather the necessary puzzle pieces.
Preserve the others.
To do that, you will have to do a preliminary analysis of the types of claims that might be at issue here. Because the backdrop always is– what would happen if impasse.
How much investigation is needed depends on the size of the KNOWN money risk.
Gather ENOUGH.
Key docs.
You will not interview people for smaller disputes. You will want to for larger ones.
See how the pieces look.
What are you missing?: because you are missing something AND THAT ‘S OKAY.
This is not an exhaustive process.
You are getting enough to make you comfortable.
If you are in litigation, you will absolutely go through an exhaustive process.
Evaluate Risks and Resources.
Evaluate all costs and risks—not just those related to this limited dispute.
AT ALL TIMES REMEMBERING WHAT YOU DO NOT KNOW, and whether it is material.
What is in your possession?
What is in the other side’s possession.
There are 2 pictures, by the way– the lay picture, and the law picture.
If you have a lay picture problem, not a law problem, recognize that.
Smell.
Steve Millikin story—
What is at issue?
What do you want? What does the other side want?
Requires you to think about your side and the other side.
Your side: What happens if you do not resolve?
MAKE YOUR OWN LISTS FOR THIS—
You are trying to find your RESOLUTION RANGE
Are you out money?
Is the risk bigger than this one case?
Contractual term that is in every contract you have entered? (ABB shipping provision)
Series of cases that will set the bar for other cases?
Product case– DowAgro—no settlements– you will have to fight us
Defendant will care– but Plaintiff cares less; just care about indiv case
If the plaintiff knows that the offer is low because of the defendant’s incentive to show a “toughness” to o other future plaintiffs, may rationally accept this lower offer knowing that the defendant has an incentive not to come up
so that cost/benefit of going to trial has this intangible cost/benefit in it, so that the settlement range is shifted
What kind of investment will be required if not settlement?
Difficulty in predicting other side
Quality of lawyering—if there is one
Decision to press hard early– yours or theirs
What kind of skin does other side have in the game already? What changes if you prolong things?—for them and for you? Give examples
When P has only sunk costs except going to trial
Litigation costs – is it going to be expensive to file or defend? Who will have the initial outlay burden?
Asymmetric and sequential costs
What if what you are fighting about is not divisible?
E.g., the right to conduct a business
Go through this EVALUATION DELIBERATELY.
Most lawsuits do settle.
The literature suggests that infrequently does a lawsuit get you a better deal monetarily, if all measurable costs are considered.
ENGAGE the problem with a plant that accounts for the situation and personalities.
Decide what approach.
Business person to business person– WITH COUNSEL DIRECTING.
Counsel to business (if no known lawyers)
Even if you already have a lawyer involved on the other side; not confined to that.
Or, even Lawsuit right away. And there are times that this is necessary.
Bargaining power—recognize and optimize yours
the settlement range – the set of amounts that make both parties better off than going to trial – will typically have many points on it. If expected judgment is $50,000 and each party faces trial costs of $10,000, had a settlement range stretching from $40,000 to $60,000. To settle, the parties must choose a point a on this range. (This is equivalent to saying they must agree on a division of the surplus from settling.) The value of a will be determined by the parties’ relative bargaining power, which can be roughly equated with the ability to credibly make a “final offer” – that is, to credibly state that the offeror will bargain no further, and will take the case to trial if the offer is not accepted
What are expectations of each side if go to trial? Will not agree to something that is not better than that—taking into account costs/resource expenditure, etc.
Challenge when have lawyers who see the case equally optimistically for their clients
Who value the case differently
*Asymmetric information or expectations
Value of getting your ducks in a row early to disclose strong position
Confirmation bias == parties tend to see what they want to see that will make their position strong.
Give themselves better odds than perhaps a neutral observer, and definitely than the other side gives them.
Parties are ultimate decision-makers. If you have a mismatch between the counsel/lawyer on the other side—recognize that.
Osmond Smith story
This applies to when your people tell you a problem.
It applies to the other side’s conduct.
It applies when the facts told to you in the first version of the story change–and they ALWAYS do.
Okay.
We all do get angry.
Recognize when you are.
Have a line ready for your people that will not chill communication with the reporter of bad news.
“thanks for telling me. Let me think about that and we’ll talk again.”
When angry with the other side– WAIT. Decide whether to get angry. Decide calmly what is next.
You will have to do this when everyone else on your team is rightfully angry– while still being a member of the team.
Decisions should be made without anger. Maybe with appropriate indignity– but not with unthinking anger.
There will be a business person who is responsible for decisions for the business.
Get the right point person shepherding your process.
Not just the right personality.
Person with the right authority.
SOMEONE WHO HAS OR WILL MAKE TIME.
Very few disputes just evaporate. Unfortunately they do need some attention and hand-holding.
Look outside the box–
If you are having trouble with asymmetry or lack of focus– think about a pre-lawsuit mediation.
You are going to have to mediate if you are litigating anyway.
You already know the material facts on your side.
Opportunity to get a neutral in to talk to the other side about their weaknesses, and to learn more about yours.
Mediation will not get you an answer, though it may get you a resolution.
Lots of times, we want to be vindicated.
So does the other side.
We want someone to see the light.
HAVE TO LET GO OF THAT TO RESOLVE.
Understand that there is a process. The other side will not see the light after your first exchange.
There is a back and forth. And back and forth.
Sometimes you have to wear out the other side before they are ready to put the matter behind them.
If you are not careful, sometimes that is true of your side. (see supra, don’t get angry)
Last point about early resolution/pre-lawsuit resolution.
BE MINDFUL OF TIME.
If you are the claimant, be mindful of time limitations.
Whether a statutory limit, a contractual one, or otherwise
Everything I just said applies to lawsuits too.
If you get there.
Except that in lawsuits, it is easy to lose sight of the big picture.
To start looking at the trees.
The Complaint, the extension of time, the answer, the counterclaims, motions to dismiss,
the discovery deadlines, hiring experts.
Could talk hours on how to manage all that and how to hire and work with litigation counsel.
But that will wait for another day.
I want to give you two examples– one happy, and one cautionary but happy.
Bank story– mortgage: smart mediation move.
Be willing to take a look at where you are– whether you are fighting the wrong battle in the war.
Boldest move I ever watched an in-house lawyer make was directing litigation in another state. Multi millions of dollars.
Taken a position in discovery that really dug a hole when the judge did not buy it.
He pulled back out of the weeds of where they were, pulled out of his client’s position: changed trial counsel (leaving a national law firm with a brand name), admitted what was wrong with his own client’s position and the conduct of the litigation so far, and THEN with new counsel argued for a favorable result, changed the leverage and resolved the case. Later, after settlement, the judge had the lawyers in for lunch– and the judge flat out told the in-house lawyer that moving away from this national law firm, these acclaimed lawyers SAVED HIS CASE.
This in-house lawyer took a moment and pulled out of the minutia and saw the path the case was on– it was headed off the cliff.
That happens.
Be willing to see it and make a decision about it.