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Inspiration in the
form of a book
report. Kind of.
Today is the 26th Feb
It’s my birthday
I was born way back in 1977
which makes me 41
Old huh?!
Well.
Today we’re gonna talk about a
man born more than a century
ago, in 1910.
Who published a book in 1961.
Which makes it 57 years old.
The same age the author was
when he wrote it.
The book ‘Reality in
advertising’ is by Rosser
Reeves. Reeves is ad-land
legend and one of the real
life inspirations for the
character Don Draper.
Reeves is described like this in the dust jacket;
Rosser Reeves, one of the few men elected to the Advertising Hall of
Fame, is the legendary ex-Chairman of the Board of Ted Bates &
Company. He applied these principles to help to build Ted Rates &
Company from a small agency to the fourth largest in the world. Now
retired he is still, at fifty-eight, a man with rather dazzling reserves of
energy. He is a licensed pilot, a skilled yachtsman, a collector of
modern art, and a writer of poetry and short stories. From time to
time, he emerses himself in chess, and was captain of the first
American team sent to Moscow.
And here’s some of what people said at the time of publishing:
“A great polemic—of equal importance to Claude Hopkins’s
historic book. I shall order 400 copies—one for every officer and
employee and one for each of our clients.”
DAVID OGILVY, President, Ogilvy, Benson and Mather
“By far the best book on advertising I have ever read. Like radar,
Rosser Reeves penetrates the advertising fog.”
GERARD LAMBERT
An admired fellow with some big ideas - but how
does Reeves stuff stand up in adland today?
This morning I want to do a book review of sorts,
and pick up on a few of Reeves’ key ideas and
principles in order to pressure test them for
relevance, today, 57 years in retrospect
ONE.
Reeves believed that the purpose of
advertising was to sell. A belief that
some advertising people seem to have
forgotten (in this opinion)...
ADVERTISING IS THE ART OF GETTING A UNIQUE
SELLING PROPOSITION INTO THE HEADS OF THE
MOST PEOPLE AT THE LOWEST POSSIBLE COST.
If this is true, the problem of the advertising man
begins to define itself, and in a very clear
sequence. First, it is the creation of the right
message. Second, it is the writing of the
advertisement so that it projects this message to
the maximum number of people.
TWO.
He’s famous for coming out with the
popular term – Unique Selling
Proposition (USP) – and argued that the
job of any advertising was to amplify the
USP in as compelling a manner as
possible. The caveat – the brand had to
deliver on the USP.
Cool backstory - there is some
specualtion that the USP was
touted to divert attention
away from media and
government scrutiny that
advertising was subliminally
influencing folk.
A strong USP
Must make a clear proposition of value to the reader.
The proposition must be one that the competition
either cannot, or does not, offer.
It must be so strong that it can move the mass
millions, i.e., pull over new customers to your
product.
THREE.
Penetration and Usage Pull.
Reeves was instrumental in researching and
proving to that the principles of penetration
and salience as driving factors in advertising
success.
Penetration is volatile.
Like vapor, it can melt into thin air.
Like the mercury in a barometer, penetration is
supported by pressure—the pressure of the same
story, and of advertising dollars. When the
pressure falls, or the story changes, the
penetration barometer falls; and your chance to
exercise your usage pull comes down just as fast.
FOUR.
Reeves was a rational guy, famously perhaps
the opposite of David Ogilvy. Reeves was
disdainful of ads that were funny or clever for
the sake of it. He was also wary of what he
called ‘brand-image advertising’ and felt that
his USP / claim-based advertising would
deliver better sales.
Stick to a single, strong claim.
There is a finite limit to what a consumer can
remember about 30,000 advertised brands. He
cannot remember all the advertising he reads, any
more than he can memorize the Encyclopedia
Britannica. What is more, there seems to be, in
addition, a limit to what he chooses to remember
about tires, or soaps, or cereals. For he has, after
all, many other things on his mind—his work, his
family, his home, taxes, money, friends, hobbies,
sports.
Too-frequent change of your advertising campaign
destroys penetration. There is merit in repeating
the same campaign (even for decades) as long as it
is delivering. A great campaign is unlikely to wear
itself out.
Reach should take precedence over frequency.
The ideal dispersion, of course, would be to reach
100% of the people and then repeat with as much
frequency as the budget will permit. There is no
such buy; but until an advertiser can reach
maximum audience, 80% to 90%, he must keep
reaching out for more and more different people.
Then, and only then, should he begin to add
frequency.
FIVE.
Avoid puffery. Avoid visuals
and gimmicks that attract
attention to them rather
than to the USP.
Only occasionally are great salesmen
“things of beauty.” They do not carry
paintings by Picasso in their hands, speak
in rhyme, or sing, dance, and play the flute.
They are usually very earnest men, who
speak convincingly and with knowledge
about why their product is better.
On originality...
A preoccupation with “originality,” at times. Leads writers to
absurd extremes. In advertising, the originality fads begin
their endless cycles. One eyepatch (following the bold and
correct lead of a David Ogilvy) breeds a succession of mere
eyepatches. One beard, on a Commander Whitehead,
becomes a thousand useless beards. Men sit on horses
backwards; they sip martinis against Sahara sand dunes;
they wear evening clothes down into the Caribbean surf;
they play white pianos on mountain tops. Two animated
brewers, because of their entertainment value, start a chain
reaction of useless animations. One great jingle becomes a
burst of empty melodies.
OK, OK, Yawn.
It’s 9:39AM, and it’s Monday.
Get to the point already.
What’s changed in 57 years?
If I’m honest I started out thinking - most
of that sounds pretty right. But then as I
thought about it a little longer, I realised
less and less of this is actually right.
Penetration and salience are still the
accepted and I think proven
foundations of what effective
advertising needs. Instead of Reeves
we now instead refer to modern
research resources - Like Ehrenberg
Bass - and modern day salesmen like
Byron Sharp ‘How brands grow’ for
confidence in these notions
The USP appears to be alive and well. A lot of work
starts here. However, research on this suggests
consumers don’t really pay much attention to claims -
- and our efforts might actually best focused on
creating a distinctive brand - and not bothering to
persuade people how it’s much different.. Kennedy
and Erenhberg argue that creativity required to
deliver campaigns that are memorable and distinctive
are too often hemmed in by the brands selling
proposition
But that’s what’s almost or close to the
same - then what’s different?
There has undoubtedly been a shift (stylistically /
creatively) towards what Reeves would have called
puffery; brand-image advertising, that which is
emotional, visual, and novel advertising.
Again modern references like WARC reinforce that
this is actually what works.
WARC - rise of purpose based campaigns
WARC - Rules of campaigns that are effective
Which makes Reeves POV
wrong, and Ogilvy right.
But there is also this one major and most
significant change that has occurred
since Reeves hung up his smoking jacket.
The internet.
Personal media channels
Social media
Direct to consumer brands
Fragmentation of channels
Noise
Disruption
Interactivity
On the one hand, I
think Reeves would
have loved Google -
it’s the ultimate USP
engine - meeting
rational needs with
rational logical copy
based proof of a
product’s difference.
On the other - I think
he’d have flipped his
lid on how to contend
with a creative,
expressive, and at
times with a
completely random
channel like YouTube
That said, I think
he’d be a huge
fan of targeting.
Aren’t we all?!
In the end though - I think
he’d probably remind us
that we (ad-men and
ad-women) are in the job
of selling things.
And as our own Dave (King) put it the other day -
As an agency…we’re in the privileged position of
having a singular mission - to work in the best
interests of our clients.
It’s a mission that’s pure and clear. And should
acknowledge the best thinking of the past, before
working out how the fuck to deal with the complex,
beautiful canvas we have to work with today.
Rosser Reeves ~1941

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Monday Inspiration

  • 1. Inspiration in the form of a book report. Kind of.
  • 2. Today is the 26th Feb
  • 4. I was born way back in 1977 which makes me 41 Old huh?!
  • 5. Well. Today we’re gonna talk about a man born more than a century ago, in 1910.
  • 6. Who published a book in 1961. Which makes it 57 years old. The same age the author was when he wrote it.
  • 7. The book ‘Reality in advertising’ is by Rosser Reeves. Reeves is ad-land legend and one of the real life inspirations for the character Don Draper.
  • 8. Reeves is described like this in the dust jacket; Rosser Reeves, one of the few men elected to the Advertising Hall of Fame, is the legendary ex-Chairman of the Board of Ted Bates & Company. He applied these principles to help to build Ted Rates & Company from a small agency to the fourth largest in the world. Now retired he is still, at fifty-eight, a man with rather dazzling reserves of energy. He is a licensed pilot, a skilled yachtsman, a collector of modern art, and a writer of poetry and short stories. From time to time, he emerses himself in chess, and was captain of the first American team sent to Moscow.
  • 9. And here’s some of what people said at the time of publishing: “A great polemic—of equal importance to Claude Hopkins’s historic book. I shall order 400 copies—one for every officer and employee and one for each of our clients.” DAVID OGILVY, President, Ogilvy, Benson and Mather “By far the best book on advertising I have ever read. Like radar, Rosser Reeves penetrates the advertising fog.” GERARD LAMBERT
  • 10. An admired fellow with some big ideas - but how does Reeves stuff stand up in adland today? This morning I want to do a book review of sorts, and pick up on a few of Reeves’ key ideas and principles in order to pressure test them for relevance, today, 57 years in retrospect
  • 11. ONE. Reeves believed that the purpose of advertising was to sell. A belief that some advertising people seem to have forgotten (in this opinion)...
  • 12. ADVERTISING IS THE ART OF GETTING A UNIQUE SELLING PROPOSITION INTO THE HEADS OF THE MOST PEOPLE AT THE LOWEST POSSIBLE COST. If this is true, the problem of the advertising man begins to define itself, and in a very clear sequence. First, it is the creation of the right message. Second, it is the writing of the advertisement so that it projects this message to the maximum number of people.
  • 13. TWO. He’s famous for coming out with the popular term – Unique Selling Proposition (USP) – and argued that the job of any advertising was to amplify the USP in as compelling a manner as possible. The caveat – the brand had to deliver on the USP.
  • 14. Cool backstory - there is some specualtion that the USP was touted to divert attention away from media and government scrutiny that advertising was subliminally influencing folk.
  • 15. A strong USP Must make a clear proposition of value to the reader. The proposition must be one that the competition either cannot, or does not, offer. It must be so strong that it can move the mass millions, i.e., pull over new customers to your product.
  • 16. THREE. Penetration and Usage Pull. Reeves was instrumental in researching and proving to that the principles of penetration and salience as driving factors in advertising success.
  • 17. Penetration is volatile. Like vapor, it can melt into thin air. Like the mercury in a barometer, penetration is supported by pressure—the pressure of the same story, and of advertising dollars. When the pressure falls, or the story changes, the penetration barometer falls; and your chance to exercise your usage pull comes down just as fast.
  • 18. FOUR. Reeves was a rational guy, famously perhaps the opposite of David Ogilvy. Reeves was disdainful of ads that were funny or clever for the sake of it. He was also wary of what he called ‘brand-image advertising’ and felt that his USP / claim-based advertising would deliver better sales.
  • 19. Stick to a single, strong claim. There is a finite limit to what a consumer can remember about 30,000 advertised brands. He cannot remember all the advertising he reads, any more than he can memorize the Encyclopedia Britannica. What is more, there seems to be, in addition, a limit to what he chooses to remember about tires, or soaps, or cereals. For he has, after all, many other things on his mind—his work, his family, his home, taxes, money, friends, hobbies, sports.
  • 20. Too-frequent change of your advertising campaign destroys penetration. There is merit in repeating the same campaign (even for decades) as long as it is delivering. A great campaign is unlikely to wear itself out.
  • 21. Reach should take precedence over frequency. The ideal dispersion, of course, would be to reach 100% of the people and then repeat with as much frequency as the budget will permit. There is no such buy; but until an advertiser can reach maximum audience, 80% to 90%, he must keep reaching out for more and more different people. Then, and only then, should he begin to add frequency.
  • 22. FIVE. Avoid puffery. Avoid visuals and gimmicks that attract attention to them rather than to the USP.
  • 23. Only occasionally are great salesmen “things of beauty.” They do not carry paintings by Picasso in their hands, speak in rhyme, or sing, dance, and play the flute. They are usually very earnest men, who speak convincingly and with knowledge about why their product is better.
  • 24. On originality... A preoccupation with “originality,” at times. Leads writers to absurd extremes. In advertising, the originality fads begin their endless cycles. One eyepatch (following the bold and correct lead of a David Ogilvy) breeds a succession of mere eyepatches. One beard, on a Commander Whitehead, becomes a thousand useless beards. Men sit on horses backwards; they sip martinis against Sahara sand dunes; they wear evening clothes down into the Caribbean surf; they play white pianos on mountain tops. Two animated brewers, because of their entertainment value, start a chain reaction of useless animations. One great jingle becomes a burst of empty melodies.
  • 25. OK, OK, Yawn. It’s 9:39AM, and it’s Monday. Get to the point already. What’s changed in 57 years?
  • 26. If I’m honest I started out thinking - most of that sounds pretty right. But then as I thought about it a little longer, I realised less and less of this is actually right.
  • 27. Penetration and salience are still the accepted and I think proven foundations of what effective advertising needs. Instead of Reeves we now instead refer to modern research resources - Like Ehrenberg Bass - and modern day salesmen like Byron Sharp ‘How brands grow’ for confidence in these notions
  • 28. The USP appears to be alive and well. A lot of work starts here. However, research on this suggests consumers don’t really pay much attention to claims - - and our efforts might actually best focused on creating a distinctive brand - and not bothering to persuade people how it’s much different.. Kennedy and Erenhberg argue that creativity required to deliver campaigns that are memorable and distinctive are too often hemmed in by the brands selling proposition
  • 29. But that’s what’s almost or close to the same - then what’s different?
  • 30. There has undoubtedly been a shift (stylistically / creatively) towards what Reeves would have called puffery; brand-image advertising, that which is emotional, visual, and novel advertising. Again modern references like WARC reinforce that this is actually what works. WARC - rise of purpose based campaigns WARC - Rules of campaigns that are effective
  • 31. Which makes Reeves POV wrong, and Ogilvy right.
  • 32. But there is also this one major and most significant change that has occurred since Reeves hung up his smoking jacket.
  • 33. The internet. Personal media channels Social media Direct to consumer brands Fragmentation of channels Noise Disruption Interactivity
  • 34. On the one hand, I think Reeves would have loved Google - it’s the ultimate USP engine - meeting rational needs with rational logical copy based proof of a product’s difference.
  • 35. On the other - I think he’d have flipped his lid on how to contend with a creative, expressive, and at times with a completely random channel like YouTube
  • 36. That said, I think he’d be a huge fan of targeting. Aren’t we all?!
  • 37. In the end though - I think he’d probably remind us that we (ad-men and ad-women) are in the job of selling things.
  • 38. And as our own Dave (King) put it the other day - As an agency…we’re in the privileged position of having a singular mission - to work in the best interests of our clients. It’s a mission that’s pure and clear. And should acknowledge the best thinking of the past, before working out how the fuck to deal with the complex, beautiful canvas we have to work with today.