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Modernizing Service Management Processes with Self-Service Access

Sumplify offers solutions to common software delivery challenges, emphasizing the need for faster, safer processes akin to airline travel experiences. They promote modernizing processes through self-service access to improve autonomy, visibility, and control for developers. A free self-assessment guide is available to help organizations begin their journey toward modernization.

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Sumplify © 2018 All Rights Reserved. Nick Schneider, Managing Partner @nickschneiderco (303) 919-1914 nick.schneider@sumplify.io www.sumplify.io
Common Problems We Help Solve Sumplify © 2017 All Rights Reserved. How is software delivery like airline travel… …everyone HATES QUEUES...and wants to go FASTER SAFELY!
Sumplify © 2017 All Rights Reserved. How is software development like airline travel… …everyone HATES QUEUES...and wants to go FASTER SAFELY! Where do I begin….
Sumplify © 2017 All Rights Reserved. How is software development like airline travel… …everyone HATES QUEUES...and wants to go FASTER SAFELY! Frustration… high turnover rate
Sumplify © 2017 All Rights Reserved. How is software development like airline travel… …everyone HATES QUEUES...and wants to go FASTER SAFELY! Frustration… high turnover rate Unhappy Customer
Sumplify © 2018 All Rights Reserved. Needed a 30K foot view …with an eye for detail
Sumplify © 2018 All Rights Reserved. Continuous Learning
Sumplify © 2017 All Rights Reserved. Native Self- Service
Sumplify © 2017 All Rights Reserved. Less Turbulence More Harmony
Sumplify © 2018 All Rights Reserved. Evolving Forward
Sumplify © 2017 All Rights Reserved.
Sumplify © 2018 All Rights Reserved.
Sumplify © 2018 All Rights Reserved. “A majority of companies say lack of access to software developers is a bigger threat to success than lack of access to capital.” CNBC Sept 6, 2018
Common Problems We Help Solve Sumplify © 2017 All Rights Reserved. How is software delivery like airline travel… …everyone HATES QUEUES...and wants to go FASTER SAFELY!
Why Modernize Processes with Self-Service Access? Sumplify © 2018 All Rights Reserved. Application Dev & Delivery Infrastructure & Operations Access and Agility Standardization Velocity and Automation Control and Compliance Speed and Time to Market Governance and Security
What is Modern Self-Service Access? Sumplify © 2018 All Rights Reserved. Autonomy VisibilityFeedback (Change Management) (Incident & Event Mngt)(Problem Management) Plan Code Build Test Release Deploy Manage
Developer Types and Needs Sumplify © 2018 All Rights Reserved. Source: Forrester DevOps and IT Ops pros Coders Rapid DevelopersFewer Decisions Granular Control
Safely Empowering Developers with Self-Service Sumplify © 2018 All Rights Reserved. Autonomy Change Management (Changes) Feedback Problem Management (Root Cause) Visibility Incident & Event Mngt (Symptoms) Rapid Developers Coders DevOps & IT Ops Pros Developer Icon
Traveler Types and Needs Sumplify © 2018 All Rights Reserved. Road Warrior Tour Traveler International Traveler Granular Control Fewer Decisions
Also Applies to Airline Travel Sumplify © 2018 All Rights Reserved. Autonomy Change Management (Changes) Feedback Problem Management (Root Cause) Visibility Incident & Event Mngt (Symptoms) Tour Traveler Rapid Developers International Traveler Coders Road Warrior DevOps & IT Ops Pros
Safely Empowering Developers with Self-Service Sumplify © 2018 All Rights Reserved. Autonomy Change Management (Changes) Feedback Problem Management (Root Cause) Visibility Incident & Event Mngt (Symptoms) Rapid Developers Coders DevOps & IT Ops Pros Developer Icon
Summary Sumplify © 2018 All Rights Reserved.
Call To Action Sumplify © 2018 All Rights Reserved. Free Self Assessment Guide available upon request to help you identify your best place to start modernizing your processes with Self-Service Access.
Sumplify © 2018 All Rights Reserved. Nick Schneider, Managing Partner @nickschneiderco (303) 919-1914 nick.schneider@sumplify.io www.sumplify.io Questions?

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Modernizing Service Management Processes with Self-Service Access

  • 1.
    Sumplify © 2018All Rights Reserved. Nick Schneider, Managing Partner @nickschneiderco (303) 919-1914 nick.schneider@sumplify.io www.sumplify.io
  • 2.
    Common Problems WeHelp Solve Sumplify © 2017 All Rights Reserved. How is software delivery like airline travel… …everyone HATES QUEUES...and wants to go FASTER SAFELY!
  • 3.
    Sumplify © 2017All Rights Reserved. How is software development like airline travel… …everyone HATES QUEUES...and wants to go FASTER SAFELY! Where do I begin….
  • 4.
    Sumplify © 2017All Rights Reserved. How is software development like airline travel… …everyone HATES QUEUES...and wants to go FASTER SAFELY! Frustration… high turnover rate
  • 5.
    Sumplify © 2017All Rights Reserved. How is software development like airline travel… …everyone HATES QUEUES...and wants to go FASTER SAFELY! Frustration… high turnover rate Unhappy Customer
  • 6.
    Sumplify © 2018All Rights Reserved. Needed a 30K foot view …with an eye for detail
  • 7.
    Sumplify © 2018All Rights Reserved. Continuous Learning
  • 8.
    Sumplify © 2017All Rights Reserved. Native Self- Service
  • 9.
    Sumplify © 2017All Rights Reserved. Less Turbulence More Harmony
  • 10.
    Sumplify © 2018All Rights Reserved. Evolving Forward
  • 11.
    Sumplify © 2017All Rights Reserved.
  • 12.
    Sumplify © 2018All Rights Reserved.
  • 13.
    Sumplify © 2018All Rights Reserved. “A majority of companies say lack of access to software developers is a bigger threat to success than lack of access to capital.” CNBC Sept 6, 2018
  • 14.
    Common Problems WeHelp Solve Sumplify © 2017 All Rights Reserved. How is software delivery like airline travel… …everyone HATES QUEUES...and wants to go FASTER SAFELY!
  • 15.
    Why Modernize Processes withSelf-Service Access? Sumplify © 2018 All Rights Reserved. Application Dev & Delivery Infrastructure & Operations Access and Agility Standardization Velocity and Automation Control and Compliance Speed and Time to Market Governance and Security
  • 16.
    What is ModernSelf-Service Access? Sumplify © 2018 All Rights Reserved. Autonomy VisibilityFeedback (Change Management) (Incident & Event Mngt)(Problem Management) Plan Code Build Test Release Deploy Manage
  • 17.
    Developer Types andNeeds Sumplify © 2018 All Rights Reserved. Source: Forrester DevOps and IT Ops pros Coders Rapid DevelopersFewer Decisions Granular Control
  • 18.
    Safely Empowering Developers withSelf-Service Sumplify © 2018 All Rights Reserved. Autonomy Change Management (Changes) Feedback Problem Management (Root Cause) Visibility Incident & Event Mngt (Symptoms) Rapid Developers Coders DevOps & IT Ops Pros Developer Icon
  • 19.
    Traveler Types andNeeds Sumplify © 2018 All Rights Reserved. Road Warrior Tour Traveler International Traveler Granular Control Fewer Decisions
  • 20.
    Also Applies toAirline Travel Sumplify © 2018 All Rights Reserved. Autonomy Change Management (Changes) Feedback Problem Management (Root Cause) Visibility Incident & Event Mngt (Symptoms) Tour Traveler Rapid Developers International Traveler Coders Road Warrior DevOps & IT Ops Pros
  • 21.
    Safely Empowering Developers withSelf-Service Sumplify © 2018 All Rights Reserved. Autonomy Change Management (Changes) Feedback Problem Management (Root Cause) Visibility Incident & Event Mngt (Symptoms) Rapid Developers Coders DevOps & IT Ops Pros Developer Icon
  • 22.
    Summary Sumplify © 2018All Rights Reserved.
  • 23.
    Call To Action Sumplify© 2018 All Rights Reserved. Free Self Assessment Guide available upon request to help you identify your best place to start modernizing your processes with Self-Service Access.
  • 24.
    Sumplify © 2018All Rights Reserved. Nick Schneider, Managing Partner @nickschneiderco (303) 919-1914 nick.schneider@sumplify.io www.sumplify.io Questions?