The document discusses Bridget Kromhout, who lives in Minneapolis, Minnesota and works at Pivotal. It references several resources on monitoring including "The Art of Monitoring" by James Turnbull from 2016, which discusses monitoring containers and includes a monitoring maturity model. It also references a paper from Google about cluster management at Google with Borg that discusses tasks publishing health and performance metrics. Finally, it references a quote from Mel Conway about system design copying an organization's communication structure.