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Anytime, anywhere, any device: mobile technologies in libraries
Mobile technology is increasingly becoming the preferred method of internet access by teenage users, and what better way for libraries to be perceived as useful and relevant than to provide instant, online, 24/7 access to reliable information using this technology? Hear how universities, schools and public libraries are marketing their services using mobile phones and devices.
Abstract: Implementation of Information & Communication Technology has changed t he way people
access and communication information. Users want easy and instant access to relevant information.
So putting pressure on library professionals to think out of the box for meeting their information
needs. Application of mobile phones to provide library and information services are significant step in
this direction. The development of mobile technology has resulted in shifting the academic
environment from traditional to mobile learning setting. This paper high-light the assumption of
mobile technology in library services, its purpose, literature review various devices, advantages,
disadvantages and prerequisites for implementing mobile based services etc.
Implications of a Mobile Computing World for Academic Libraries and Their UsersRobin M. Ashford, MSLIS
2013 Snezek Library Leadership Institute - Westmont College, Santa Barbara, CA, USA - July 19, 2013 - Co-presented with GFU Dean of Libraries, Merrill Johnson.
Smart Cities- Impact of web accessibility on e-service designSmart Cities Project
This report gives some background information about web accessibility
– an approach to designing web sites, e-applications and services so
that they work well for people with disabilities. It covers information about what accessibility means, what regulations there are in the different North Sea Region countries; suggests how to set up an accessibility project and provides guidelines and links to other resources.
Anytime, anywhere, any device: mobile technologies in libraries
Mobile technology is increasingly becoming the preferred method of internet access by teenage users, and what better way for libraries to be perceived as useful and relevant than to provide instant, online, 24/7 access to reliable information using this technology? Hear how universities, schools and public libraries are marketing their services using mobile phones and devices.
Abstract: Implementation of Information & Communication Technology has changed t he way people
access and communication information. Users want easy and instant access to relevant information.
So putting pressure on library professionals to think out of the box for meeting their information
needs. Application of mobile phones to provide library and information services are significant step in
this direction. The development of mobile technology has resulted in shifting the academic
environment from traditional to mobile learning setting. This paper high-light the assumption of
mobile technology in library services, its purpose, literature review various devices, advantages,
disadvantages and prerequisites for implementing mobile based services etc.
Implications of a Mobile Computing World for Academic Libraries and Their UsersRobin M. Ashford, MSLIS
2013 Snezek Library Leadership Institute - Westmont College, Santa Barbara, CA, USA - July 19, 2013 - Co-presented with GFU Dean of Libraries, Merrill Johnson.
Smart Cities- Impact of web accessibility on e-service designSmart Cities Project
This report gives some background information about web accessibility
– an approach to designing web sites, e-applications and services so
that they work well for people with disabilities. It covers information about what accessibility means, what regulations there are in the different North Sea Region countries; suggests how to set up an accessibility project and provides guidelines and links to other resources.
State of the Mobile Landscape: Mobile Literacy and What It Means for Libraries Robin M. Ashford, MSLIS
Laura Zeigen, Oregon Health & Science University and Robin Ashford, George Fox University - Online NW 2012 Conference: http://www.ous.edu/onlinenw/2012/program.html (Full report link on last slide)
Description:
Mobile technologies are having a growing impact in libraries. Ebsco, Gale, WorldCat Local, and many other vendors are developing for the mobile market. We are in a period of transition; some libraries are providing extensive mobile services, while others are deciding where to begin. Librarians are developing mobile literacy skills to better serve users. Join us as we explore mobile in libraries, including results from a Pacific Northwest public and academic libraries mobile climate survey.
Online Northwest 2014 Lightening Talk on Mobile in Libraries - by Laura Zeigen, OHSU and Robin Ashford, GFU - slide notes are available here: https://docs.google.com/document/d/12J1u0cmMWgY7K6XuYmcGbOjaFi0i0flglTIekNQ04q4/edit?usp=sharing
Smart Cities - Smart(er) cities with geolocative technologiesSmart Cities Project
This guide is for managers at Local Authorities and city management, seeking new ways to deliver local services, and/or to give citizens a greater opportunity to interact with services, from reporting problems to finding the most appropriate information.
Bridging the digital divide in india:: Issue and ChallengeSwapna Athavale
Bridging the Digital Divide in India: Issue and Challenges@ UGC Sponsored National Conference, Reshaping the Academic Libraries: Trends and Issues (REALITI – 2014) to be organized by J M Patel College of Commerce, Goregaon (W), Mumbai on 12th Sept. 2014.
Lecture presented at PAARL's Conference on the theme "The Power of Convergence: Technology and Connectivity in the 21st Century Library and Information Services" held on Nov. 11-13, 2009 at St Paul College, Pasig City
Emerging Technologies in the Workplace For Quality ServiceFe Angela Verzosa
presented at the Seminar on the theme “Basics and Beyond Librarianship: Towards a Compleat Librarian,” held at Holy Angel University, Angeles, Pampanga on September 9, 2009
Citizens and businesses have many different ways of contacting municipalities for services, and many municipalities allow customers to use email as a contact channel. However many municipalities often find that they have difficulties in managing the email channel, with customers contacting a range of official and unofficial email addresses, and have difficulties in measuring how successful/efficient/appropriate email is for service delivery and as a point of customer contact.
This report illustrates how the municipality of Groningen has transformed its email handling methods and processes in the context of a wider multi-channel strategy to deliver better and more effective services to its citizens.
This report provides an overview of best practices in the use and handling of email by municipalities, shares lessons from Groningen’s experience in transforming email handling through a case study, and gives an insight into the complexities and uses of the email channel. A glossary and links to further reading and resources are also included.
Mala Muralidaharan: "Arizona Broadband for Education Initiative" Ignite AZ Br...gazelaz
Mala Muralidaharan, Arizona Broadband for Education Initiative - Erate Administrator for Public Libraries, Arizona State Library Archives and Public Records
State of the Mobile Landscape: Mobile Literacy and What It Means for Libraries Robin M. Ashford, MSLIS
Laura Zeigen, Oregon Health & Science University and Robin Ashford, George Fox University - Online NW 2012 Conference: http://www.ous.edu/onlinenw/2012/program.html (Full report link on last slide)
Description:
Mobile technologies are having a growing impact in libraries. Ebsco, Gale, WorldCat Local, and many other vendors are developing for the mobile market. We are in a period of transition; some libraries are providing extensive mobile services, while others are deciding where to begin. Librarians are developing mobile literacy skills to better serve users. Join us as we explore mobile in libraries, including results from a Pacific Northwest public and academic libraries mobile climate survey.
Online Northwest 2014 Lightening Talk on Mobile in Libraries - by Laura Zeigen, OHSU and Robin Ashford, GFU - slide notes are available here: https://docs.google.com/document/d/12J1u0cmMWgY7K6XuYmcGbOjaFi0i0flglTIekNQ04q4/edit?usp=sharing
Smart Cities - Smart(er) cities with geolocative technologiesSmart Cities Project
This guide is for managers at Local Authorities and city management, seeking new ways to deliver local services, and/or to give citizens a greater opportunity to interact with services, from reporting problems to finding the most appropriate information.
Bridging the digital divide in india:: Issue and ChallengeSwapna Athavale
Bridging the Digital Divide in India: Issue and Challenges@ UGC Sponsored National Conference, Reshaping the Academic Libraries: Trends and Issues (REALITI – 2014) to be organized by J M Patel College of Commerce, Goregaon (W), Mumbai on 12th Sept. 2014.
Lecture presented at PAARL's Conference on the theme "The Power of Convergence: Technology and Connectivity in the 21st Century Library and Information Services" held on Nov. 11-13, 2009 at St Paul College, Pasig City
Emerging Technologies in the Workplace For Quality ServiceFe Angela Verzosa
presented at the Seminar on the theme “Basics and Beyond Librarianship: Towards a Compleat Librarian,” held at Holy Angel University, Angeles, Pampanga on September 9, 2009
Citizens and businesses have many different ways of contacting municipalities for services, and many municipalities allow customers to use email as a contact channel. However many municipalities often find that they have difficulties in managing the email channel, with customers contacting a range of official and unofficial email addresses, and have difficulties in measuring how successful/efficient/appropriate email is for service delivery and as a point of customer contact.
This report illustrates how the municipality of Groningen has transformed its email handling methods and processes in the context of a wider multi-channel strategy to deliver better and more effective services to its citizens.
This report provides an overview of best practices in the use and handling of email by municipalities, shares lessons from Groningen’s experience in transforming email handling through a case study, and gives an insight into the complexities and uses of the email channel. A glossary and links to further reading and resources are also included.
Mala Muralidaharan: "Arizona Broadband for Education Initiative" Ignite AZ Br...gazelaz
Mala Muralidaharan, Arizona Broadband for Education Initiative - Erate Administrator for Public Libraries, Arizona State Library Archives and Public Records
Mobile technology in libraries is a must for the future. See what university libraries, public libraries and school libraries are doing to market their services using mobile technologies.
LIASA Pre-conference Workshop 3: Mobile LiteracyKidsintheCloud
Presented on 30 Sept. 2019 at the Durban International Conference Centre, SA.
Mobile Literacy in South Africa is an ecosystem of projects and initiatives by a variety of stakeholders that promote, support and enable access to literature and literacy projects on mobile devices, especially mobile phones, in the context of informal education. Mobile literacy is also known by the abbreviation mLiteracy.
Mobile Learning and Global Models – How did it evolve? Market penetration, mobile adoption and usage tendencies presented. Mobile learning capabilities and features revealed using real cases and examples. Finally, what are the benefits and challenges? Mobile learning is the future in nowadays life with rapidly growing new technologies.
Presentation from Symposium on Mobile Technologies in Library Services (22 Nov 2012, Dublin), organised by the Acquisitions Group of Ireland (AGI) and the LIR HEAnet User Group for Libraries.
Evolving content for mobile delivery report march 2011m-libraries
Evolving content for mobile delivery summary workshop report March 2011 by Gill Needham Associate Director (Information Management & Innovation) the Open Univeristy
Establishment of Educational Network among the Undergraduate with Mobile Appl...Cahit Berkay Kazangirler
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Mobile Technologies and Services for Nigerian Libraries
1. MOBILE TECHNOLOGIES AND
SERVICES FOR NIGERIAN LIBRARIES
A Training Session at the Innovations in Libraries Series of the Nigerian
Library Association, Delta State Chapter
Venue: Petroleum Training Institute, Warri, Delta State | Date: September 11, 2018
2. Today:
. Communication is not deterred by geographical gaps as
we are an “e-call” or “e-message” away from one another.
Absenceisbeingredefined byonline presence. Dying reading
culture is living in a different
way of learning. Telecommuting has turned
homes into offices,
Why?
4. Lately, social and
technological
alternatives have
occurred at so great
a rate that change
must be dealt with
continuously
Joseph Becker
It is not the
strongest species
that survive, nor
the most
intelligent, but the
ones most
responsive to
change
Charles Darwin
As librarians and
information
professionals, we
have to embrace
this change so we
don’t go the way of
the dinosaurs
8. Why is that?
The manifestation of mobile technology is
frequently embodied by smartphones and tablet
devices. Smartphones are an integral part of
many people’s lives and the adoption rate
continues to grow year on year
(Gartner, 2017 in eLearning Ark)
9. Global Fact File
Global mobile phone usage is constantly on the rise
Source: Statista | Image extracted from http://www.elearningark.com/mobile-technology-within-higher-education/
15. Means Google will use the mobile
version of a web page for indexing and
ranking, to better help – primarily mobile
– users find what they are looking for.
By “primarily mobile,” Google is referring to the fact that the
majority of people who use Google search today now do so
from mobile devices, and have done so since 2015.
Mobile-First
Sarah Perez
TechCrunch.com
16. Why ShouldWe as Library and
Information Professionals
Care About MobileTechnologies?
17. The library experience of
today is greatly different
from that of even 15 years
ago, and mobile technology
is the leading contributor to
these changes.
Image extracted from Cathy Oxley’s Mobile Technologies in Libraries
USC Marshall School of Business
MMLIS Blog
18. Mobile is changing the world.
Today, “everyone” has
smartphones with them,
constantly communicating and
looking for information.
In many countries, the number of
smartphones has surpassed the
number of personal computers
Google Developers
http://www.monitor.co.ug/Magazines/Farming/Use-of-modern-technologies-will-
boost-agriculture/689860-2819994-4k8nm4/index.html
19. Mobile Internet usage has
become integral in the daily
lives of smartphone and
tablet users. Statistics show
that more than half the
population of the world use
mobile devices, and more
than half the Internet
population are mobile
subscribers Digital Citizens Images | http://digitalcitizens.tech
20. People constantly engage in an
online environment where they
expect to discover anything they
need to know and access it
immediately, either by engaging
with online apps or by asking
friends and associates
Modified
Original Quote by Colin Bates,
Deakin University Library Digital Citizens Images http://digitalcitizens.tech
21. When we get to a point
where a mobile version is
expected of whatever
content we want to interact
with, not having a mobile
version may cut off desire to
consume that content
Inside Higher Ed: Challenges and opportunities of the small screen,
November, 9 2009
22. So, what’s the implication for us?
It is an opportunity for libraries
to plug in to the current
information base (mobile
atmosphere) of our clients, if we
must render enhanced user
services to them and stay
relevant
23. What do we stand to gain?
• Benefit of understanding their needs better, and tailoring our services
towards those needs
• Improved communication between us and them in and out of the library
– feedbacks, notices, SDI, CAS, and other information and
communication services
• Improved networking capabilities
• Timely services capabilities
• Higher efficiency and productivity on our part
• Benefit of being up to date in mobile trends, products and services
• Impactful services in general
24. Practicable Mobile Services
• Mobile Online Public Access
Catalogue (MOPAC)
• Book Meeting Room / Mobile Book
Clubs
• Ask-A-Librarian – phone number, chat
platform, email, etc., for specified hours of the day
• Email and SMS Notifications --
overdue notices, new arrivals, CAS and SDI, etc.
• Library orientation / library
education on Mobile
• E-resources optimized for mobile
devices
• Interlibrary Lending
• Library Virtual/Audio Tours
• QR Codes on Mobile – upcoming events,
new arrivals, library directions, easily accessible
library instruction
25. All services in one place
• Mobile Library Website
• The aforementioned services and more can be available here
• Library Mobile App
• Depending on the design, this may serve the purpose of the library website or
may be designed for specific services
• Quick and easy to access as it is just one touch/click away
• Social Media Account
• Networking and communication platforms already available
• Can serve as information dissemination platform
26. Bibliography
• Coates, C., Dearnley, C., Draisfield, M., Fauhall, J., Haigh, J., Hennessy, S., . . . Taylor, J. (2009). Using mobile technology for
assessment and learning in practice settings. Outcomes of five case students. International Journal on E-incoming, 8(2),
193-207.
• eLearning Ark. (2017, April 12). Mobile technology within Higher Education. Retrieved September 5, 2018, from eLearning Ark:
www.elearningark.com/mobile-technology-within-higher-education/
• Google Developers. (2018, July 16). Mobile Sites. Retrieved September 7, 2018, from Google Search:
https://developers.google.com/search/mobile-sites/
• Nigerian Communications Commission. (2018, August). Internet Subscriber Data. Retrieved September 7, 2018, from Nigerian
Communications Commission: https://www.ncc.gov.ng/stakeholder/statistics-reports/industry-overview#view-graphs-
tables-5
• Nigerian Communications Commission. (2018, August). Subscriber Statistics. Retrieved September 7, 2018, from Nigerian
Communications Commission: https://www.ncc.gov.ng/stakeholder/statistics-reports/subscriber-data
• Oxley, C. (2011, October). Mobile Technologies in Libraries. Retrieved September 5, 2018, from SlideShare:
https://www.slideshare.net/ASLAonline/mobile-technologies-in-libraries
• TechCrunch. (2018, March 26). Google begins to roll out mobile-first indexing. Retrieved September 5, 2018, from TechCrunch:
https://techcrunch.com/
• USC Marshall School of Business. (2018). How Mobile Technology Changes the Library Experience. Retrieved September 5, 2018,
from USC Marshall School of Business: https://librarysciencedegree.usc.edu/blog/how-mobile-technology-changes-the-
library-experience/