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Mission Critical Interaction Design UX Meetup & IxDA Los Angeles Mikkel Michelsen Senior UX Designer www.reaktion.com [email_address]
Who am I ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Agenda ,[object Object],[object Object],[object Object]
Arenas
Mission Critical Arenas ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
When things go wrong…
Users can act unpredictably
Environments, users and systems
A strange language?
Embedded legacy
Digitized environments
Going digital
Accessability
Lighting
Key tasks and attention span
Monitor or use?
Operate without looking
Designing alarms
Differentiating visuals ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Friction
Friction
Friction removal ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
1:  Reduce # elements
2:  Reduce # layers/steps
3:  Apply Fitts Law 1935 1988 1962 2009
Trends
Sharing
4:  Visual design reduces friction
5:  Reduce cognitive load
Physical layout
6:  Automate
7:  Performance equals fluidity
Friction removal ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Mission Critical Interaction Design
Thank you! UX Meetup & IxDA Los Angeles Mikkel Michelsen www.reaktion.com [email_address]

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Mission Critical Interaction Design - UX Meetup & IxDA Los Angeles 2010

Editor's Notes

  1. h
  2. 1 Fitss law states that the ease of use of a control is proportional to size and inversely proportional to distance 2 This is why in many cases you will see mission critical systems “ surrounding ” the user 3 For modern digital interfaces, this means that factors like mouse travel distances or other gestural distances are important to a succesful design. 4 This is also why sound input is a way to reduce the friction of input - there is no “distance”. It is however diffifult to design for sound in high-noise environments.