1.
Dejra Piper
1951 Riverside Blvd Lumberton NC 28358
(340) 998­8979­Cell
missdpiper@gmail.com
Highlights of Qualifications
I would like to formally share just a little bit more about myself. I am a graduate of The University of
Phoenix with a Master’s degree in International Management; I also hold a Bachelor's degree in Political
Science with The University of Texas at San Antonio. With over 16 years of sales, customer service
experience and 8yrs of management, I believe that my qualifications may make for the best candidate
suited for your organization. I am a detailed­oriented and a dedicated professional with long­term
experience. I possess a superior commitment to the delivery of exceptional customer service.
Staff hiring, training and development. Corporate Communications. Records Management. POS and
Computer Proficiency. Payroll. Inventory. Store Design. Opening and Closing Paperwork. Customer
Satisfaction
CAREER OBJECTIVE
To obtain a position in a challenging fast paced environment that will allow for personal growth and career
advancement.
EDUCATION
University of Phoenix, Phoenix, AZ
Master of Management/International­April 2008
University of Texas at San Antonio, San Antonio, TX
Bachelor of Arts in Political Science­May 2004
EMPLOYMENT
Jan 2016 to July 2016
Everything But Water/Bougainvillea St. John, VI
Manager
❖ Worked with the District Manager and Vice President of Stores to open a newly remodeled store.
Hired all 8 new employees for new location. Managed sales and expenses to optimize results.
Maintain staffing levels by recruiting, training and coaching. Prepare/oversee preparation of
reports and paperwork. Manages and assign tasks to maintain store functions. Provided weekly
feedback for all associates. Communicates with District Manager and corporate partners to ensure
proper flow of information. Handled all complaints in a timely and professional manner.

2.
Dejra Piper, Page 2 of 3
Nov 2014 to Jan 2016
Everything But Water St. Thomas, VI
Assistant Manager
❖ Used company computer to complete and analyze reports and managed inventory. I have the
ability to communicate orally and in writing. Supervise and train for the use of equipment​ ​tools.
Worked with a minimum of supervision. Motivated and engaged associates with excellent
interpersonal skills. Accepts ownership and delivers on commitments.
Nov 2013 to April 2014
BCBG Max Aria St. Thomas, VI
Assistant Manager and Operations/Sales Generation Manager
❖ Responsible for the seamless execution of all daily operational tasks, daily sales plan completion
and execution. Ensuring all staff members comply with store policy and procedures.
Communicates with District Manager each day in regards to sales plan. Completion of Weekly
Audits, sales statistics and loss prevention implementation. Prepares store and associates for all in
store events and sales. Contacts clients about upcoming events to maximize sales goals.
August 2010 to April 2012
Aqua Beachwear St. Thomas, VI
Manager
❖ ​Communicated weekly with the president and owner of the company. Maximized sales and
profitability by meeting bi­monthly sales goals. Resolved all problems with the district manager.
Interviewed and hires all applicants for the company. Trained employees to uphold company
policies. Evaluated performance of hourly associates daily. Supervised all daily functions of store
activity to ensure customer satisfaction. Supervised product inventory; verify quantity and quality
of products received. Handled all aspects of inventory, bookkeeping, schedules and payroll;
performed daily bank runs. Managed all aspects of merchandising, window displays, and stocking

3.
Dejra Piper, Page 3 of 3
November 2008 to August 2010
Aqua Beachwear St. Thomas, VI
Acting Manager/ Assistant Manager
Achievements
❖ ​Promoted to manager bonus after one year of employment, a first for the company.
❖ ​Supervised all daily functions of store activity to ensure customer satisfaction. Supervised product
inventory; verify quantity and quality of products received. Maximized sales and profitability by
meeting bi­monthly sales goals. Handled all aspects of inventory, bookkeeping and payroll;
performed daily bank runs. Trained and evaluates performance of hourly associates. Managed all
aspects of merchandising, window displays, and stocking. Resolved all problems with the district
manager/Owner
February 2006 to November 2008
Diamonds International St. Thomas, VI
Sales Associate
❖ ​Achieved sales training in diamonds, designer lines and watches. Responsible for design and
inventory of assigned jewelry collections. Participates in each marketing plan for Diamonds
International. Trained in the art of customer service, which includes noticing nonverbal signals
and handling “I’m just looking” scenarios
April 2005 to January 2006
Cardow Jewelers St. Thomas, VI
Sales Associate
❖ ​Trained in gemstone history and customer service. Responsible for logging inventory of
merchandise twice daily. Responsible for handling credit card, cash and check transactions
Certifications
Aflac Insurance Sales Training