The survey aimed to gather data on compensation trends for business analysts, project managers, process engineers, and business intelligence professionals in South Africa. Over 750 respondents participated in an online survey conducted in July 2009. The results showed that over half of respondents felt their salaries were not market-related. Salaries increased with age and experience, with project managers earning the highest average salaries. Most respondents had degrees and 1-2 years of experience with their current employer. Common benefits included pension funds, medical aid, and bonuses.

1. SALARY SURVEY RESULTS SUMMARY

2. Introduction The Mindworx Salary Survey aims to gain insight into the compensation and employment trends and standards for individuals working as Business Analysts, Project Managers, Process Engineers and Business Intelligence Professionals in the South African market. 2009 sees the launch of the survey which will be conducted annually and, over time, track trends and deliver insights into this particular industry niche. Specific objectives that will be covered: Identify the salary levels in this industry Analyse market trends in this sector Understand the characteristics of Business Analyst, Project Managers, Process Engineers and Business Intelligence Professionals

3. Survey roll-out The Mindworx Salary Survey was conducted online during the month of July 2009. Respondents had to fall with one of following job types: Business Analyst, Project Manager, Process Engineer or Business Intelligence professional. The survey comprises two parts; part 1 covers basic information and part 2, more detailed insights. Respondent were given a choice of either answering part 1 only or both parts 1 and 2. Part 1 - Basic Information Part 2 - Detailed Information Part 2 - Detailed Information Demographics Annual salary Industry Length of employment Type and Sector of employment Updates Package details Qualification and Education details Technology and Training information

4. Sample size 750 respondents participated in part 1 & 654 carried on with part 2 – a 13% fall out rate. The size of the research universe is unknown nut this response rate is accepted as a statistically representative sample. * The sample size for Process Engineers & Business Intelligence job types is small and not statistically representative. Roles Part 1 Part 2 Fall Out % No, of responses % of total No, of responses % of total Business Analysts 402 53% 356 54% 6% Project Managers 276 37% 244 37% 4% Process Engineers 39 5% 34 5% 0.6% Business Intelligence 34 5% 27 4% 0.9% 751 100% 654 100%

5. Industry representation n = 722 Please indicate the industry you work in? Top 10 most mentioned Industries.

6. Demographics - gender What is your gender? n = 749 n = 400 n = 34 n = 39 n = 274 Slightly more males represented in this sample.

7. Demographics - age How old are you? n = 749 n = 749 1 60 197 175 148 82 37 49 * Caution base sizes * 1 60 197 175 148 82 37 49 More Business Analysts are amongst the younger age groups whilst Project Managers are slightly older. Of this sample majority are aged between 26 and 40 years old.

8. Demographics - ethnicity n = 743 Amongst the job types, this sample is represented by younger black respondents and older white respondents.

9. Market related remuneration Do you feel that your annual salary (including benefits) is market related? n = 555 Only 54% of the sample consider there salaries market related.

10. Length of employment n = 742 Length of employment with current employer? n = 397 n = 33 n = 39 n = 273 No particular skew! More Business Analysts, Project Managers and Business Intelligence have being employed for – 2 years.

11. Annual salary package n = 748 Indicate your annual salary package 70% of the respondents earned less than R500 000.

12. Annual salary package Highest Salary Role (n) Min Max Average Business Analyst 303 R98 000 R1 080 000 R417 825.26 Project Manager 205 R77 000 R1 592 350 R519 278 Process Engineer 28 R84 000 R852 000 R419 768 Business Intelligence 23 R216 000 R800 000 R418 908 Of this sample Business Intelligence have the highest starting package. Project Managers earn the most and have the highest average salary compared to the rest of the job types.

13. Annual Salary Package Age (n) Min Max Average 21 – 25 42 R77 000 R453 000 R214 351 26 – 30 157 R100 000 R820 000 R358 884 31 – 35 127 R180 000 R1 098 420 R485 342 36 – 40 114 R188 400 R1 592 350 R491 627 41 – 45 55 R163 000 R1 100 000 R576 684 46 – 50 31 R280 000 R1 200 000 R627 825 50+ 32 R365 000 R1 100 000 R613 092 Gradual increase in average income over age

14. Annual Salary Package Age (n) Min Max Average 18 – 20 - - - - 21 – 25 27 R98 000 R453 000 R227 318 26 – 30 102 R150 000 R820 000 R365 521 31 – 35 68 R230 000 R900 000 R469 946 36 – 40 54 R188 400 R850 000 R430 448 41 – 45 24 R194 568 R1 008 000 R529 119 46 – 50 12 R370 000 R900 000 R558 088 50+ 16 R365 000 R750 000 R536 494 There is large gap in average earning between the youngest and oldest Business Analyst. However, very flat distribution.

15. Annual Salary Package Age (n) Min Max Average 18 – 20 - - - - 21 – 25 9 R77 000 R270 000 R169 128 26 – 30 41 R100 000 R700 000 R336 549 31 – 35 53 R180 000 R1 098 420 R511 014 36 – 40 48 R240 000 R1 592 350 R587 870 41 – 45 25 R163 000 R 1 100 000 R616 542 46 – 50 15 R280 000 R1 200 000 R672 266 50+ 13 R500 000 R1 100 000 R738 009 Project Managers’ average earning is very dependant on age.

16. Industry average annual salary Industry Average Annual Salary (n) Financial R448 572.79 209 Information Technology R440 629.00 139 Insurance R421 213.81 32 Civil/Construction R441 092.86 28 Telecommunications R528 681.00 22 Average earning per industry

17. Benefits n = 467 Pension Fund, More than 15 days leave, Medical Aid and Bonuses are the popular benefits offered. Entertainment Allowance, Group Life, Group Cover, Hourly Rate, Lunch Allowance, Preferential Bank Rates, Preferential Interest Rates, Study Leave, Technology Allowance Other

18. Highest qualification n = 654 Indicate your highest qualification? More than half the sample have either a degree, honours or a doctorate.

19. Qualification specification What is your qualification specialist in? n = 600 Most popular specialisation amongst this category.

20. Job-related training Business Analyst - 50% Project Manager – 39% Process Engineer – 6% Business Intelligence – 5% Business Analyst - 53% Project Manager – 36% Process Engineer – 6% Business Intelligence – 5% A third of the sample believe that they need more training.

21. Thank you For more information on this survey visit www.mindworxconsulting.co.za