The document appears to be a practice exam for an MGT 350 organizational behavior course. It contains 28 multiple choice questions testing concepts like organizational structure, planning, decision making, and leadership. The questions cover topics such as the definition of organizational development, types of organizational structures, characteristics of effective leadership, and steps in the planning process.

1. MGT 350 Final ExamSET 4
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1. The system-wide application of behavioral science to organizational
effectiveness is called:
A. Organization development
B. Leadership
C. Organization systems
D. Organization strategy
2. A form of organization that seeks to maximize internal efficiency is a(n):
A. Mechanistic organization
B. Network organization
C. Organic organization
D. Learning organization
3. A leader is:
A. Someone with authority over others
B. Someone well-respected by others
C. Someone who influences others to attain goals
D. The top level manager in a firm or business
E. A strategic level manager
4. The areas described in the text as the most dominant in the global economy
include:
A. North America, Western Europe and Asia
B. Western Europe, Asia and Africa
C. North America, Asia and Africa

2. D. North America, Mexico and Asia
E. North America, South America and Western Euro
5. Teams that operate separately from the regular work structure and exist
temporarily are known as:
A. Management teams
B. Transnational teams
C. Self-managed teams
D. Parallel teams
E. Self-designing teams
6. One of the most important contributors to total quality management has been
the introduction of statistical tools to analyze the causes of product defects in an
approach called:
A. Six Sigma Quality
B. Organic
C. Mechanistic
D. Total quality integration
E. ISO 9000
7. Which of these describes a vision, as it pertains to leadership?
A. A long-term goal of an organization
B. A short-term goal of an organization
C. Likely to land you in a padded room
D. A mental image of a future state of an organization
E. The method through which leaders achieve goals
8. Without trade, __________.
A. a country is better off because it will have to learn to be self-sufficient without
trade
B. a country can still benefit from international specialization

3. C. a country's production possibilities frontier is also its consumption possibilities
frontier
D. interdependence is more extensive than it would be with trade
9. When a firm sells a good or a service, the sale contributes to the nation’s
income __________.
A. only if the buyer of the good or service is a household
B. whether the buyer of the good or a service is a household, another firm, or the
government
C. only if the buyer of the good or service is a household or another firm
D. We have to know whether the item being sold is a good or a service in order to
answer the question
10. The job of a devil's advocate is to create destructive conflict.
A.True
B. False
11. When management realizes that its current practices are no longer
appropriate and the company must break out of its present mold by doing things
differently, this is called freezing.
A. True
B. False
12. The capability-knowledge, expertise, skill—that underlies a company's ability
to be a leader in providing a range of specific goods or services is called
A. Core competence
B. Knowledge flow
C. Organizational talent
D. Synergy
13. The system-wide application of behavioral science to organizational
effectiveness is called:
A. Organization development

4. B. Leadership
C. Organization systems
D. Organization strategy
14. Which of the steps in the formal planning process involves studying past
events, examining current conditions, and forecasting future trends?
A.
Goal and plan evaluation
B.
Situational analysis
C.
Monitor and control
D.
Alternative goals and plans
15) Plans are:
A.
Specific to differing industries
B.
Actions taken to achieve goals
C.
Inappropriate when resources are scarce
D.
Targets a manager wants to reach
16) A plan which focuses on ongoing activities and may become a more
permanent policy or rule is called a(n):
A.
Strategy

5. B.
Standing plan
C.
Mission statement
D.
Single-use plan
17) A plan to integrate new employees into a new system of payroll is an
example of which type of plan? Assume that you anticipate making this change
only once.
A.
Implementation plan
B.
Standing plan
C.
On-site plan
D.
Single-use plan
18) The different types of effective plans include:
A.
Standing
B.
Inconsistent
C.
Artificial
D.
Complex

6. 19) An organization chart conveys all of the following EXCEPT:
A.
How decisions are made
B.
The work performed by each unit
C.
How the work is divided
D.
Who reports to whom
20) The assignment of different tasks to different people or groups is the:
A.
Division of labor
B.
Strategic plan
C.
Value chain
D.
Organization structure
21) Coordination refers to
A.
The performance of specific tasks by specific people
B.
The linking of the various components of an organization
C.
The need for specific tasks in the functional fields

7. D.
Division of labor within an organization
22) The outcome of situational analysis is:
A.
The identification of planning assumptions, issues, and problems
B.
The identification of alternative plans of action
C.
The identification of the consequences of those alternatives under consideration
D.
The identification of contingency plans to be followed under various scenarios
23. In decision making, it is always better to use a group than an individual.
A. True
B. False
24. Choosing a ready-made alternative takes less time than designing a custom-
made solution.
A. True
B. False
25. Satisficing is achieving the best possible outcome.
A. True
B. False
26. Bill Simmons is the manager of a small restaurant and must decide how much
money he owes his suppliers. This is an example of a nonprogrammed decision.
A. True
B. False

8. 27. Programmed decisions are useful when there is no predetermined structure
on which to rely.
A. True
B. False
28. Managers often ignore problems.
A. True
B. False