This document contains questions for IT 230 Final Appendix B: Network Design Project Template. It includes 26 multiple choice questions covering topics in business management, planning, decision making, organizational structure, leadership, and diversity. The questions assess understanding of concepts like the planning process, types of organizational structures, ethical decision making approaches, and leadership styles. A link is provided to access the IT 230 Final Appendix B template.

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This document includes IT 230 Final Appendix B: Network
Design Project Template
Business - Management
1) Planning involves which of the following?
A. Analyzing current situations
B. Determining rewards for goals achievement
C. Motivating employees
D. Implementing necessary changes
2) _______ is specifying the goals to be mgt 230 final exam
achieved and deciding in advance the appropriate actions
needed to achieve those goals.
A. Staffing
B. Leading
C. Organizing
D. Planning
3) Advances in genetic engineering and biotechnology are
expected to produce some food products that will become
available year-round even in northern climates. These
changes will provide grocers with an opportunity to reduce
their mgt 230 final exam shipping costs while at the same
time, offering fresher produce to their customers. These
advances are an example of changes in the
A. technological environment
B. economic environment
C. political environment
D. ecological environment
4) _________ trends regarding how people think and behave

2. have major implications for management of the labor force,
corporate social actions, and strategic decisions about
products and markets.
A. Psychological
B. Economic
C. Technological
D. Societal
5) Which of the following is a step in the decision-making
process?
A. Generating an idea
B. Good business planning
C. Evaluating the decision
D. Delegating a task
6) Which is a step in the decision-making process?
A. Resolving and reducing conflict
B. Making the choice
C. Using the lack of structure
D. Delegating a task
7) The targets or ends the manager wants to reach are called
A. goals
B. missions
C. visions
D. strategies
8 In the _______________ stage of the planning process,
managers should weigh the advantages, disadvantages, and
potential effects of each mgt 230 final exam alternative goal
and plan
A. goal and evaluation
B. goal and plan selection
C. implementation
D. alternate goals and plans

3. 9) Tactical planning would include which of the following?
A. Profit goals
B. Design, test, and install the equipment needed to produce
a new product line
C. Human resources requirements
D. Return on investment
10) The internal analysis component of the strategic
management process assesses the organization’s
A. performance levels
B. competitors
C. industry growth rate
D. product substitutions in the market
11) Suppose you face a question regarding how to handle a
defective piece of equipment that your company sold. To tell
the customer would cost you a substantial amount of money,
but if the equipment fails, it could lead to serious injury of
the customer. mgt230 You decide to disclofinal exam se the
defect and suggest alternatives to eliminate the risk of injury.
This decision employs which ethical approach?
A. Universalism
B. Egoism
C. Relativism
D. Virtue ethics
12) Your organization faces an ethical question. There has
been a problem with your accounting process that has
resulted in lower profits being reported than were actually
earned. You are attending a meeting where senior
management is deciding how to handle the situation. The
people at the table have varying views of what action to take
and why. John wants to report the error immediately
because he believes that it is the right thing to do and that

4. will keep them all out of jail. mgt 230 final exam Bruce wants
to report the error because it is the honest thing to do. After
hearing his colleagues' opinions, Carlos says he wants to
report the error as well because he believes the group is
right. Carlos is using which ethical system for his decision
making?
A. Universalism
B. Relativism
C. Utilitarianism
D. Virtue ethics
13) In the study by Lawrence and Lorsch, companies in
complex, dynamic environments developed _____ levels of
differentiation; and _____ levels of integration
A. low; low
B. high; high
C. low; high
D. high; low
14) An aspect of the organization’s internal environment
created by job specialization and the division of labor is
called
A. differentiation
B. integration
C. division of labor
D. specialization
15) An organization with departmentalization that groups
units around products, customers, or geographic regions is
called a
A. divisional organization
B. centralized organization
C. matrix organization
D. functional organization

5. 16) Which of the following statements about matrix
organizations is true?
A. A matrix organization is the same as a functional
organization
B. A matrix organization is the same as a product
organization
C. A matrix organization is a hybrid of the functional and
divisional organizational forms
D. A matrix organization is considered out-of-date compared
to the organic organization
17) An organization with departmentalization that groups
units around products, customers, or geographic regions is
called a
A. centralized organization
B. matrix organization
C. virtual organization
D. divisional organization
18) Sports International (SI) began business by making shoes
for athletes. They soon expanded into making shoes for non-athletic
purposes. They now manufacture and distribute
clothing, sporting equipment, and protective sports gear
worldwide. They are departmentalized by products sold to
serious athletes, products sold to "weekend" athletes and
products sold to sports teams. SI has utilized which form of
departmentalization?
A. Geographic
B. Customer
C. Functional
D. Matrix
19) The trait known as leadership motivation suggests that
great leaders

6. A. can motivate others to work hard
B. can motivate others to become leaders
C. can motivate others to join
D. want to lead
20) A leadership perspective that attempts to identify what
effective leaders do and the behaviors they exhibit is referred
to as the
A. behavioral approach
B. trait approach
C. transformational leadership
D. strategic approach
21) __________ leadership invites colleagues at the same
level to solve problems together
A. Horizontal
B. Collegial
C. Lateral
D. Linear
22) Leaders who relate to others to serve their needs and
enhance their personal growth while strengthening the
organization are known as
A. lateral leaders
B. shared leaders
C. bridge leaders
D. servant-leaders
23) The basic goal of managing diversity is to:
A. treat all people the same
B. increase the numbers of minorities in business
C. enhance organizational cohesiveness
D. understand and value employee differences
24) Future trends in the labor force include a
A. smaller labor force

7. B. more experienced labor force
C. more homogenous labor force
D. younger labor force
25) Behavior that gives purpose and meaning to
organizations, while envisioning and creating a positive
future, is known as
A. strategic leadership
B. supervisory leadership
C. organizational leadership
D. task leadership
26) ...
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