How well do you know your members? QMV’s Member Profiling software solution will take unaligned and complex member data from various sources and systems, and organise it into a current, clear, and meaningful member intelligence view.

1. A innovation
member profiling.
Intelligence on member behaviour
HOW WELL DO YOU KNOW YOUR MEMBERS?
QMV’s Member Profiling software solution will take unaligned and complex
member data from various sources and systems, and organise it into a current,
clear, and meaningful member intelligence view.
Profile your members through 3 distinct lenses
BASICS
• Demographics
• Product & membership detail
• Financial information
ENGAGEMENT
• Investment switching
• Member contact
• Claims history
• Online activity
SENSITIVITY
• Member experience
• Complaints
• Historical errors & mistakes
• Key influencers (trustees,
directors and board members)

2. WANT TO FIND OUT MORE ABOUT MEMBER PROFILING?
Call 03 9620 0707 or sayhi@qmvsupersolutions.com to arrange an appointment
QMV Super Solutions Level 4, 10-16 Queen Street, Melbourne VIC 3000 | www.qmvsupersolutions.com
HERE’S WHAT YOU GET
HERE’S WHY YOU NEED IT
CONSULTANTS
Our Consultants are Superannuation
and Wealth subject matter experts
and will help you define your data
sources and your Member profile
lenses and filters.
PREDICTIVE ANALYTICS
A predictive view of your memberships’
behavioural analytics, enabling
pro-active & targeted member
engagements as well as strategic
product development.
investigate.
INVESTIGATE – MEMBER PROFILE
Software that connects to all of your
source data systems and allows you
to define your required member
segmentation and generate targeted
campaign lists in real-time.
SEGMENTATION
An easy-to-use tick-the-box approach
that enables users to dynamically
analyse and segment the membership
in preparation for engagement activities.
DASHBOARD
A Whole-of-Fund view of your
memberships’ profile as defined
by your chosen lenses and filters
at a point in time.
EXPORT
A one click export of segmented
member profiles into a variety
of formats for upload into your
campaign management system
MICRO
MACRO
Once each members profile is defined, the overall membership
can be dynamically segmented by selecting those attributes of
the member profile that define the segmentation.
Enhance member experience with informed member engagement
and strategic member segmentation.
Transform
Real time operational data can be
transformed into an asset across
functional streams:
• financial planning & advice
• member services
• digital and online services
• product and marketing
• legal risk and compliance
• executive and strategic
management
Micro
Micro intelligence of individual
member behaviour, enhancing
interactions at every stage of
the member life cycle
Macro
Get the big picture with a macro
view of member intelligence
information to inform strategic
planning and decision making