1. Melissa Wickham
7300 N Mona Lisa Rd Apt 18212
Tucson, AZ 85741
Mobile: 520-265-1449
Email: melissa.wickham@yahoo.com
Work
Experience: Converys Tucson,AZ 10/21/2014- 02/06/2015
Customer Service Agent for Walgreens / Pharmacy Technician Trainee
Provide excellent customer service,Walgreens database usage,Answering phones,Assist
customers over the phone with their medical needs:refills,status check, insurance claims. Pharmacy
Technician Trainee.
Central Pet Amado, AZ 08/01/2014- 09/18/2014
Receptionist/ Front Desk
Provide excellent customer service,responsible for checking clients in for boarding reservations and
daycare reservations as well as checking in clients for grooming appointments.Counting in and out a
register drawer at opening shiftand closing shift.Assisting in processing inventoryand placing items
on shelves.
Ross Dress For Less Clarksville,TN & Sahuarita , AZ 02/25/2011 – 05/14/2014
Retail Associate
Provided excellentcustomer service,responsible for processing transactions,maintaining an
accurate money drawer,assisted the store manager as a backup when necessaryassisting with
closing the store nightly, register pulls and monitored staffing for lunches and breaks.
Frys Food & Drug Sahuarita,AZ 07/25/2010 – 02/11//2011
Bakery Assistant, Cashier, Courtesy Clerk
Maintained supplyof baked goods,assisted with bakeryorders,assisted customers atcheck out with
by bagging their purchases and helping them to their car, collecting carts and returning to the store
entrance for use.
Education:Animal Behavioral College Fort Campbell,KY 10/2011 – 01/2014
Tech/ Veterinary Assistant
Learned basics ofveterinary medicine,how to care for sick and injured animals.Differentforms of
injections,medications.How to administer medication and proper dosages.Differentcolors for blood
samples.
Externship:90 hours of volunteer work at Fort Campbell Riding Stables and Dog Kennels.Assisted
kennel help with walking dogs,cleaning kennels and caring for the animals;feeding them and
watering them morning and night.Assisted stable help with horses,cleaned stables,brushed and
cared for horses,fed and watered morning and night.
Sahuarita High School Sahuarita,AZ 08/2004 – 05/2007
References: Name Employer Title
Brianna Villareal
Kailei Brand
Hayley Winn
Ross Dress For Less
Ross Dress For Less
Wells Fargo Bank
Manager
Retail Associate
Manager
520-204-8912
505-401-1106
520-665-1354
Chris Garcia IT Specialist Technician 520-744-3223