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Meeting With Investors
TIM Participações S.A.
May
2013
Shareholders Structure TIM: A Huge Brazilian Company
 Presence in Brazil since 1998.
 13th largest Private Company in Brazil (source: Exame
Magazine).
 R$20 billion of Market Capitalization.
TIM Brasil Serv. e Part. S.A. Minorities
TIM Participações S.A.
ON: 33% (805,662,701)ON: 67% (1,611,969,946)
Brazilian Law
“Lei das S.A”
“Nível” 1 “Nível” 2
Legal
Requirements
Demand for
transparency and
disclosures
Highest level of
Corporate
Governance
Requirement of
protection for
minority
shareholders
3
Corporate Governance
Knowing TIM Better
Unique Telco company listed on the Novo Mercado:
. 100% Tag Along and equal dividend rights
. One single class of shares
. Independent Board members
. Strict disclosure policy
• >70 million costumers.
• +400,000 points of sales.
• +130 own stores.
• 11 Customer Care Centers (14k
attendants)
Sales
• >12,000 BTS.
• 3,390 cities covered.
• 94% of urban pop. covered.
• 41k optical fiber network.
Network
• +11,500 employees.
• +21,000 indirect jobs.
• R$8.1 billion in taxes payments
(2012).
• R$3.8 billion invested (2012).
Social
&
Economic
Source: BaCen and IBGE 4
Brazilian families consumption is growing every year
(Families consumption on Brazilian GDP demand side - %YoY growth)
Unemployment rate is reaching a low record constantly
(Unemployment Rate %)
12,4
11,5
9,9 10,0
9,3
7,9 8,1
6,7
6,0
5,5
4,8
4,2
3,0
4,0
5,0
6,0
7,0
8,0
9,0
10,0
11,0
12,0
13,0
Families Income is increasing continually
(Average Real Salary R$)
1.000
1.100
1.200
1.300
1.400
1.500
1.600
1.700
1.800
1.900
2.000
Family Indebtness will probably drop
(% debt service/families income)
19,1 17,8
19,2 20,3 19,5 20
22,4 21,9
20,2
-
5
10
15
20
25
30
5,2
6,1
5,7
4,4
6,9
4,1
3,1
4,3
4,8
-
1
2
3
4
5
6
7
8
2006a 2007a 2008a 2009a 2010a 2011a 2012a 2013e 2014e
Macro-Economic Fundamentals
Strategy
121,0
150,6
174,0
202,9
242,2
261,8
39,4 41,2 41,5 42,0 43,0 44,0
2007 2008 2009 2010 2011 2012
Mobile
Penetration
Mobile
Fixed
64% 79% 90% 105% 124% 133%
Customers Growth - Telecom
(Mln customers)
Market Transformation
Total Revenues- R$ Bln
+116%
+12%
Customers Growth – Broadband
(Mln customers)
Mobile
Fixed
6
1,4
4,1
14,6
33,2
52,5
10,0 11,4
13,8
16,3
19,1
2008 2009 2010 2011 2012
+38x
+90%
40
(38%)
35
(31%)
32
(26%)
30
(23%)
17
(16%)
21
(18%)
23
(19%)
25
(19%)
41
(40%)
46
(40%)
47
(38%)
46
(36%)
6 (6%)
14 (12%)
22
(18%)
28
(22%)
2009 2012 2014 2015
• Fixed
Voice
104
Market split between:
Mobile
Fixed
47
(45%)
57
(55%)
CAGR ’12-’15
4%
Mobile: +7%
Fixed: -1%
69
(56%)
55
(44%)
129
116
75
(58%)
55
(42%)
124
60
(52%)
56
(48%)
• Fixed
Data*
• Mobile
Voice
• Mobile
VAS
28%
0%
7%
-5%
*including Corporate/Wholesale
Mobile Segment to Support Universalization
Mobile Segment as the Growth Driver and
Sector Universalization
41,9
25,7
(38%)
(62%)
68 Mln Households
Data Going Mobile: Internet has a great potential…
(Mln Households)
Fixed BB by speed
% of connections
66%< 2 Mbps
73%
68%
62%
50%
41%
26%
20%
13%
6%
3%
2%
1%
R$ 10
R$ 20
R$ 30
R$ 40
R$ 50
R$ 70
R$ 80
R$ 100
R$ 150
R$ 200
R$ 250
> R$ 250 Ultra Broadband
Mobile
Leveraging on Pure Mobile Competitive Advantage
Voice FMS: Mobile is more convenient than Fixed…
(R$/minute, voice)
7
2006 2007 2008 2009 2010 2011 2012
50% mobile
discount
Willingness to pay (% of Households)
Voice FMS: …TIM, with no legacies, can only gain on the trend
(R$ billion, Net Revenue per Group (2012))
Data Going Mobile …Mobile has greater price efficiency
(Willingness to pay, % of households)
Source: Company estimates; CETIC dec’11;
Mobile 21.4
12.2 9.1
17.9
Fixed + Data
+ Pay TV
12.5
18.5
19.0
0.9
4.3
Total 33.9 30.7 28.1 18.8 4.3
Vivo Claro Oi TIM GVT
FMS
Focus
A pure mobile approach is the most suitable strategy to capture both opportunities
Possess
Internet
connection
Does NOT
Possess
Internet
connection
Reasons for not possessing:
1. Too Expensive.
2. Lack of Coverage.
Live TIM
Market
Strategic Priorities
8
Network Quality
& Infrastructure1
Strategy &
Offer Evolution
2
Institutional
Relationships
3
People &
Organization
4
Solid Capex investment program.
Significant coverage and capacity improvement through
extensive own fiber infrastructure.
Network Quality War Room approach.
Efficient 4G Investment with RAN sharing.
Continuous evolution of our offer platforms
(transparency, simplicity, convenience, micro-
segmentation).
Promoting data usage with handset strategy, new VAS
offers (e.g. TIMmusic) and 4G launch.
Expanding postpaid and business user base.
Developing option value of Live TIM ultra-broadband
services.
External Positioning: Innovation, Quality, Transparency.
“Portas Abertas” customer portal for increased
transparency and network quality evolution.
Focus on regulatory and institutional dialogue.
People Focus – highly skilled, highly motivated, right
organization.
Best Place to Work initiatives.
Renewing Sense of Pride and Belonging – One of
Brazil‟s Top 15 Companies.
1Q13 Results in Few
Improving voice & data capacity.
Mobile data as the center of network strategy.
Q1 in Few: Main Highlights
10
3.3%
4.1%
Solid VAS revenue growth.
Improving LD performance.
Overcoming operation start-up challenges.
Growing coverage.
Community strength intact.
Great response to new concepts (Liberty Controle).
181
209
Customer
Confidence
Constant Network
Evolution
Reaccelerating
growth
Accelerating Live
TIM Services
1.0
1.2
4Q12 1Q13
Net Mobile Serv. Rev.
Growth (%YoY)
1Q131Q12
Gross VAS Rev.
(R$ Mln)
+25% +16%
Voice Capacity
(TRX Units 000)
1Q131H12
250
414
+66%
Data Capacity
(Channel Elements units 000)
1Q131H12
- 29%
Time to install (days)
Jan/13 Mar/13
112
609
5.4X
Addressable Market (HH 000)
2Q12 1Q13
67
71
+6%
Customer Base (lines mln)
1Q12 1Q13
Managing competition effects.
Good cost control
269
306
1Q131Q12
+14%
Net Income
(R$ Mln)
Speeding up FTTS deployment.
Strong costumer response.
126
145
+15%
MOU (minutes)
1Q12 1Q13
Offer attractiveness.
Engine is Running at Strong Pace and Efficiently
Market Share Evolution
(% of total lines; Source: Anatel)
132
79
65
Mass
Channel
(SIM and
recharge
sales)
Own
Stores
Focus on Efficiency
(R$; months)
36
32
29
1.8
1.6
1Q121Q11 1Q13
1.7
SAC/
ARPU
SAC
-12% -11%
1Q13
1Q12
1Q11
1Q12
1Q13
19.54% 19.45%
24.75% 25.02%
27.20% 26.71%
28.27% 28.53%
4Q12
+26 Bps
-48 Bps
+28 Bps
-9 Bps
#1 Prepaid: 60.3 mln users #2 Voice Postpaid: 9.0 mln users
Bad Debt Resilience
(as % of Gross Revenues)
1Q13
1.1%
2Q12
0.9%
1Q12
0.9%
+103%
11
1Q13
16.72% 17.03%
21.04% 20.73%
38.38% 38.36%
23.22% 23.25%
4Q12
+3 Bps
-1 Bps
-31 Bps
+31 Bps
1Q13
Showing strength in both:
Pre and Post-paid
Sales channel as a key
factor:
Effectiveness
Efficiency
Resilience
Quality driven
Sales Force
(Points of sale EoP; Points of Sales)
TIMP1 P3 P4
0.7%
1.0%
3Q12 4Q12
+22%
Improving Caring Services to Recover Customer Satisfaction
IDA – Index of Caring Performance (last reported)
(Points - the higher the better; Source Anatel)
99.9
96.2 95.2
98.2
98.0
88.0 89.4
93.3
92.8
73.3
84.0
91.1
84.9
72.7 73.1
84.4
Jun-12 Aug-12 Oct-12 Dec-12
Claims at Consumer’s Protection Agency (Procon)
(# Claims - the lower the better; Source: SINDEC database)
7,693
8,882 8,913
10,047
6,533 7,648
8,745 8,979
18,558
21,618
19,838 19,728
10,510
12,567
14,737
15,820
Anatel Ranking of Complains (last reported)
(Index of Complains under 1,000 access - the lower the better;
Source: Anatel)
0.20
0.28 0.30
0.24
0.24
0.44 0.41
0.34
0.34
0.50 0.47
0.38
0.50
0.64 0.63
0.51
Jun-12 Aug-12 Oct-12 Dec-12
4Q123Q122Q12 1Q13
6,00
6,50
7,00
7,50
8,00
TIM PRE POS CORP
12
Customer Care Satisfaction Survey
(Points; Source: Company)
Changing caring approach to meet different
segments needs
Taking transparency and convenience to the
next level
P3
P4
P1
TIM
P3
P4
P1
TIM
P3
P4
P1
TIM
ARPU Performance
(%YoY; R$)
Postpaid Growth Helping ARPU and MOU Improvements
Voice Postpaid Customer Base
(000 lines; Source: Company and Anatel)
MOU Performance
(minutes)
1Q12 2Q12 4Q123Q12
13
7,168
7,638
8,184
8,703
8,956
+25%
1Q12 2Q12 4Q123Q12 1Q13
1Q13
126 127
150
139
145
Outgoing
Incoming
1Q12 2Q12 4Q123Q12 1Q13
19.1 18.3 19.918.9 18.5
VAS
Voice
-8.0%
-15.3%
-11.0%
-9.5%
-3.6%
Liberty Controle taking up: managing
the large pool of Infinity customer
base.
Express Option (pay by credit card)
might boost adoption of Liberty and
Liberty Controle plans.
+69%
Apr/12 Mar/13
+15%
Controle Plans
Customer
Base
31% 35% 39% 43% 46%
Mobile Broadband and SMS Remain at High Speed Growth
SMS growth
(Days / Million Monthly unique users)
Data users
(Million monthly unique users)
66% 72%
3G coverage
(% of urban
pop.)
VAS
(% of Gross Mobile Services Revenues; R$ Million)
640
1,000
1,245
1Q131Q11 1Q12
Web/smartphones sales already
represents 70% of total sales
Handset Sales Market Share Jan-Fev/13
(% of handset revenues; Source: Company)
21%
44%
25%
10%
TIMP1 P3 P4
59%
41%
Open Market
Operators
Smart/Web phone Penetration
(% over total base of lines)
1Q12 2Q12 3Q12 4Q12
1.5x
13.8%
18.1%
21.4%
~18
~22
1Q12 2Q12 3Q12 4Q12 1Q13
14
Enabling customers to use it… … and they are responding.
+25%
1Q13
Feb/12 Feb/13
+19%
+13%
Days of
Use
SMS
Users
Gross
Revs
VAS/Revs
+94%
+24%
…But Mobile Internet Wave is Still in the Early Stages
15
Brazilian Device Market
(Million Units. Source: IDC)
7.5 6.6
5.5
8.4 8.9 8.8
1.1
3.1
5.8
Desktop Notebook Tablet
Tablet Offers
New Offer
2013e2011 2012
56% of Brazilians listen music at least
once a week in their mobile phone
Legal access
All musics
Unlimited download
Pay when you use
Work in offline mode
Smart Pipe:
Entering in the
OTT world as a
main actor.
4G Launch
16
Fixed to Mobile Substitution will accelerate further with 4G
Release on April, 30th.
FTTS project as the foundation for LTE.
Efficient cost approach with RAN Sharing.
Still a limited handset portfolio.
Developing a next stage of mobile internet
experience.
LTE Opportunity
80%
20%
2G 3G2G 3G 4G LTE
Average
Speed
(Mbps)
CB
Penetration
5x
10x
EBITDA & Net Income Analysis
1,174
EBITDA
1Q12
EBITDA
1Q13
-57
Δ Marketing
and Sales
Δ Pers./G&A
and others
+69
Δ Handset
Margin
-86
Δ Network
and ITX
+49
Δ Services
Revenues
26.3% 25.9%EBITDA Margin
Service EBITDA Margin31.2% 30.6%
+71
-6.8% +19.1%-60.8% +4.4%+1.8%ΔYoY
1,220
17
EBITDA Evolution
(R$ Million)
350
502 541
1Q11 1Q12
EBIT
(R$ Million, % CAGR)
1Q13
EBIT Net Financial
Result
Net Income
1Q13
Taxes and
Others
Depreciation/
Amortization
EBITDA
1Q13
+1.1% +7.8% +60.2% -12.4% +13.9%
From EBITDA to Net Income
(R$ Million)
1,220 -679
541 -68
-167
306
213 269 306
1Q11 1Q12
Net Income
(R$ Million, % CAGR, R$/stock)
1Q13
+8%
+24%
+14%
+20%
+4%
EPS 0.130.110.09
18
Cash Generation
Dividend Approved: R$743 Mln (R$0.31/share)
two payments: June 12th and Sept 12th
OFCFCAPEX Δ WCEBITDA
1,220 -470
-2,127
-1,377
YoY + 4% -13% -17%
Abs
YoY
+46 -72 -302 -183
-15%
R$1.2 Bln EBITDA in 1Q13
Capex at R$470 Mln in 1Q13
Operational Free Cash Flow
(R$ Mln)
Net Debt
(R$ Mln, % CAGR)
1,671
1,899
1,555
-18%
-4%
1Q12 1Q131Q11
Net Debt/
EBITDA
L12M
0.39x 0.40x 0.31x
1Q12 1,174 -543 -1,825 -1,194
Network and Infrastructure
Development of Infrastructure
20
Optical Fiber Network Evolution
(km of fiber)
28,891
38,951 40,649
47,000
2011 2012 Mar/13 Dec/13*
*According to Anatel Network Plan
FTTS Project Status - 14 Brazilian Main Cities (Stage1)
Manaus
Florianópolis
São Paulo
Macapá
Salvador
Curitiba
Maceio
Recife
Fortaleza
Brasília
Rio de Janeiro
Porto
Alegre
Belém
Aracaju
São Luis
Palmas
Vitoria
Teresina
Belo
Horizonte
Campo Grande
Imperatriz
Goiânia
Cuiaba
Natal
M
M
M
M
M
M
M
M
M
M
M
M
M
M
M
M
M
M
M
M
M
MJ.Pessoa
M
M
M
M
M
M
M
M
M
M
M M
M
M
M
MM
M
M
 1st phase: Connecting sites with own fiber. Almost 85% of sites in
the 14 main Brazilian cities are connected with own fiber.
 3rd phase: Expanding
and fine tuning. Recife
is the first city to reach
this stage.
 2nd phase: Light up the fiber and shift data traffic to own lines.
2nd phase is
expected to
be completed
by 4Q13
M Cities of Stage 1
M Cities (additional 30) of Stage 2
Own Network to Support Traffic Growth
(% of total transport network)
52%
80%
48%
20%
2009 2012
Owned
Third Parties
Main Benefits:
• Increasing customer experience (throughput 50x faster than
previous leased links on copper, 2/8Mbps)
• Reduce network congestion
• 4G (LTE) ready
Metro Ring
Own Fiber
(300 Mbps)
Copper
(2-8Mbps)
After FTTSBefore FTTS
• Reducing leased lines costs
11.607
12.029
Jun/12 Mar/13
Network Commitments
21
Network Elements Expansion…
(units. Source: Company)
…Driving Quality Improvements
(% of success; % of call/data connection drop; Source: Company preview and Anatel)
181
209
Jun/12 Mar/13
250
414
Jun/12 Mar/13
BTS TRX
(Voice Capacity; 000)
Channel Elements
(Data Capacity; 000)
94.8%
97.5%
95%
Jul/12 Mar/13
2.0%
1.7%
2%
Jul/12 Mar/13
92.5%
98.5% 98%
Jul/12 Mar/13
SMP5 - Traffic channel
allocation rate (voice)
SMP7 - Call Drop Rate SMP8 - Data Connection
Rate
8.3%
3.5%
5%
Jul/12 Mar/13
SMP9 - Data Connection
Drop Rate
+4%
+16%
+66%
Target agreed w/ Anatel




Capex Analysis
22
1.3
3,3
39
53
406
741
205
271
Network Targets
(km of fiber;units)
TRX (000)
Data Channel
Elements (000)
2014e
22.9k
20.3k
18.4 k
14.9 k
9,5
8,3
7,2
5,5
0.4
TIM Claro Vivo Oi
Anatel Benchmark for 2012-2014
(R$ Bln)
Owned Network Deployment….
(Thousand of leased lines; % of total transport network)
9.9
2012 Extra Capex
over Anatel Plan +20% +39%
2012-2014 Capex
52%
63%
78%
80%
2009 2010 2011 2012
% Owned
Network
Leased
Lines
2012a
2014e2012a
FTTS
(000 km)
FTTS
# sites (000)
2014e2012a
2014e2012a
+160%
+36%
+32%
+83%
… Driving Leased Lines Opex Savings
(% YoY)
+81%
23,6%
6,0%
-5,5%
Total Traffic Customer Base Leased Lines Costs
Q1 2013
23
2013 2014 2015
Old Plan New Plan
LTE Roll Out
+62%
3G Capacity (incremental node-B)
+37%
0.5 0.3 0.2
2.3 2.7 3.1
2010 2011 2012 2013e 2014e 2015e
19,6% 18,0% 18,0%
210
488
712
2010 2011 2012 2013e 2014e 2015e
54%
66%
72%
80%
# cities
% Urban Pop
Covered
3G Coverage
(# Cities, % Urban Population Covered)
Organic Capex (ex- 4G license)
(Capex/Sales, Mix of Investments; R$ bln)
Infra
Invest.
As % of Net Revs.
Other
Invest.
2.8
3.0
3.4
10.7
 Focus on main urban areas;
 Quality vs. Quantity.
 Launch of LTE service in April 2013 in six
cities hosting the Confederations Cup,
 In the course of the year, all the 12 cities of
the FIFA World Cup 2014.
 Sticking to Anatel‟s minimum coverage
requirements.
3.6
Strengthening Network to Support Data Growth
Live TIM
77.7%
22.3%
1Q12 2Q12 3Q12 4Q12 1Q13
A Full Operating Business Deployed in Less Than a Year
25
First Customer
Award Frost
Launch RJ
AES Atimus
Acquisition
Nov11 May12 Jul12 Sep12 Oct12 Nov12 Dec12 Mar13
Alpha Test
Development OSS/BSS
Launch SP
10,000
Sales
16K
Customers
41% Net
Share
Network Construction
(MSAN and HH Addressable)
Market share (MSAN occupation)
(after 5 months; Source: company estimates)
MSANs
(Cabinet)
Households
Addressable
609k
770
11%
13%
1H12 2H12
8.2%
91.8%
All Speeds Above
34 Mb
Net Share RJ/SP (Jan-Feb’13)
(Source: Anatel and company estimates)
240k
Website
Registration
Live TIM
Live TIMOthers
Others
Solving Operational Start-up Difficulties to Gain Customer Satisfaction
Time to Install
(# days)
jan/13 feb/13 mar/13
Driving the Market to a New Speed Level
(Average Download Speed in Mbps)
1.3 1.7 1.8 2.3
35.5
2009 2010 2011 3Q12 Live TIM
(delivered)
43% 42%
26%
51% 52%
38%
6% 6%
36%
Telecom Fixed
Broadband
Live TIM
Delighted Satisfied Unsatisfied
Customer Satisfaction Index
(Source: Study of Bridge of Research Aug/12 and TIM)
Live TIM has 6x
more delighted
customers than
market average.
Capturing Clients Through High Speed Packages
(Source: Informa Telecom & media)
26
15x
Market Average
- 29%
0
2
4
6
8
10
12
14
15 20 25 35 50
R$/Mbps
Download Speed (Mbps)
Live TIM
P1
P2
P3
Efficient approach
MSAN port occupancy (%), Capex (R$)
Coverage (addressable)
Thousands of Households
~500
~2,000
2015201420132012
0
20
40
60
80
2012 2013 2014 2015
~R$2k
Coverage Capex
per Home Passed
~R$80
~R$800
Installation Capex
per Sub
~R$300
TIM
Fiber
Int. Bench.
TIM
Fiber
Int. Bench.
~R$5k
Total Capex
per Sub
~R$700
TIM
Fiber
Int. Bench.
Port Occupancy (%)
27
4x
• 2012: priority coverage in areas with high „A/B classes‟
concentration
• 2013: chess board strategy and entering in class C
• 2014: additional coverage in Rio de Janeiro and São
Paulo metropolitan regions, focusing class C
concentration areas
Geographic Expansion
Geographic expansion for low-middle class and targeting high
income neighborhood
TIM Fiber Plan Update 2013/2015
Business Outlook
116
129
150
>200
0
50
100
150
200
250
2010 2011 2012 2013e 2014e 2015e
14.5
17.1
18.8
2010 2011 2012 2013e 2014e 2015e
High Single
Digit growth
4 Ways of Growth Revenue Growth
(Total Revenues,R$ billion)
CAGR 12-15
Mobile Customer Base
Million of lines
Double digit
growth
FMS – Voice (MOU)
Minutes of usage per line
Internet for All (Mobile Data)
Data as % of Gross Mobile Serv. Revs.
29
51.0
64.1
70.3
> 90
2010 2011 2012 2013e 2014e 2015e
13%
15%
19%
>26%
0%
5%
10%
15%
20%
25%
2010 2011 2012 2013e 2014e 2015e
Double digit
growth
VAS
Revenues
MoUCustomer
Base
Community
Expansion
FMS
(Voice)
Internet for
everybody
~2Mln
HH ready
to sell
Tim Fiber
Ultra BB
>90 Mln >200 min >26%
Business Drivers of Growth
30
Total Net
Revenues
High Single Digit
Growth
Organic EBITDA
4.6 5.1
Organic CapEx 3.0 3.4 10.7
17.1 18.8
High Single Digit
Growth
R$ billion 2011 2012
2013 -2015
CAGR Guidance
2013-2015 Guidance
Appendix
Historical Data: Financials (R$ Thousand)
32
Historical Data: Financials (US$ Thousand)
33
Historical Data: Operational
34
3%
Tax Relief - 1º Step: M2M Fistel to drop and Smartphones tax exemption (Law 12,715/2012)
Total
~34%
Fust/
FUNTEL
PIS/
PASEP
1.5%
0.65%
ICMSCofins
~28%
Tax reduction Reduction in the
price to
consumer
Increase of
Penetration
Social
Impacts
Economic
Impact
Possibility of
higher
investment in
network
Better
Quality
Tax Composition
35
In 2012, TIM paid R$9.1
bln in taxes, fees and
contributions (~48% of
total net revenues).
• R$1 bln in Fistel.
• R$8.1 bln in taxes,
contributions and
others fees.
% of Gross
Revenues
Taxation Over Telecom in Brazil
Shareholders Structure and Stock performance
Stock Performance (base 100)*
0
20
40
60
80
100
120
TIMP3 Ibovespa TSU
36*Last price as of 05/03/2012
TIM Celular S.A. Intelig
100%
TIM Brasil Serv. e Part. S.A. Minorities
Telecom Italia International N.V.
Telecom Italia
100%
TIM Participações S.A.
ON: 33% (805,662,701)ON: 67% (1,611,969,946)
100%100%
Investor Relations Team
Avenida das Américas, 3434 - Bloco 01
6 andar – Barra da Tijuca
22640-102 Rio de Janeiro, RJ
E-mail: ri@timbrasil.com.br
Rogério Tostes
E-mail: rtostes@timbrasil.com.br
Phone: +55 21 4109-3742
Vicente Ferreira
E-mail: vdferreira@timbrasil.com.br
Phone: +55 21 4109-3360
Leonardo Wanderley
E-mail: lwanderley@timbrasil.com.br
Phone: +55 21 4109-4017
Gustavo Valente
E-mail: gvalente@timbrasil.com.br
Phone: +55 21 4109-3446
Luiza Chaves
E-mail: luchaves@timbrasil.com.br
Phone: +55 21 4109-3751
Visit our Website
www.tim.com.br/ir
Safe Harbor and IR Contacts
Safe Harbor Statements
Statements in this presentation, as well as oral
statements made by the management of TIM
Participações S.A. (the “Company”, or “TIM”), that
are not historical fact constitute “forward looking
statements” that involve factors that could cause
the actual results of the Company to differ
materially from historical results or from any
results expressed or implied by such forward
looking statements. The Company cautions users
of this presentation not to place undue reliance on
forward looking statements, which may be based
on assumptions and anticipated events that do
not materialize.
37

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Meeting with investors of may 2013

  • 1. Meeting With Investors TIM Participações S.A. May 2013
  • 2.
  • 3. Shareholders Structure TIM: A Huge Brazilian Company  Presence in Brazil since 1998.  13th largest Private Company in Brazil (source: Exame Magazine).  R$20 billion of Market Capitalization. TIM Brasil Serv. e Part. S.A. Minorities TIM Participações S.A. ON: 33% (805,662,701)ON: 67% (1,611,969,946) Brazilian Law “Lei das S.A” “Nível” 1 “Nível” 2 Legal Requirements Demand for transparency and disclosures Highest level of Corporate Governance Requirement of protection for minority shareholders 3 Corporate Governance Knowing TIM Better Unique Telco company listed on the Novo Mercado: . 100% Tag Along and equal dividend rights . One single class of shares . Independent Board members . Strict disclosure policy • >70 million costumers. • +400,000 points of sales. • +130 own stores. • 11 Customer Care Centers (14k attendants) Sales • >12,000 BTS. • 3,390 cities covered. • 94% of urban pop. covered. • 41k optical fiber network. Network • +11,500 employees. • +21,000 indirect jobs. • R$8.1 billion in taxes payments (2012). • R$3.8 billion invested (2012). Social & Economic
  • 4. Source: BaCen and IBGE 4 Brazilian families consumption is growing every year (Families consumption on Brazilian GDP demand side - %YoY growth) Unemployment rate is reaching a low record constantly (Unemployment Rate %) 12,4 11,5 9,9 10,0 9,3 7,9 8,1 6,7 6,0 5,5 4,8 4,2 3,0 4,0 5,0 6,0 7,0 8,0 9,0 10,0 11,0 12,0 13,0 Families Income is increasing continually (Average Real Salary R$) 1.000 1.100 1.200 1.300 1.400 1.500 1.600 1.700 1.800 1.900 2.000 Family Indebtness will probably drop (% debt service/families income) 19,1 17,8 19,2 20,3 19,5 20 22,4 21,9 20,2 - 5 10 15 20 25 30 5,2 6,1 5,7 4,4 6,9 4,1 3,1 4,3 4,8 - 1 2 3 4 5 6 7 8 2006a 2007a 2008a 2009a 2010a 2011a 2012a 2013e 2014e Macro-Economic Fundamentals
  • 6. 121,0 150,6 174,0 202,9 242,2 261,8 39,4 41,2 41,5 42,0 43,0 44,0 2007 2008 2009 2010 2011 2012 Mobile Penetration Mobile Fixed 64% 79% 90% 105% 124% 133% Customers Growth - Telecom (Mln customers) Market Transformation Total Revenues- R$ Bln +116% +12% Customers Growth – Broadband (Mln customers) Mobile Fixed 6 1,4 4,1 14,6 33,2 52,5 10,0 11,4 13,8 16,3 19,1 2008 2009 2010 2011 2012 +38x +90% 40 (38%) 35 (31%) 32 (26%) 30 (23%) 17 (16%) 21 (18%) 23 (19%) 25 (19%) 41 (40%) 46 (40%) 47 (38%) 46 (36%) 6 (6%) 14 (12%) 22 (18%) 28 (22%) 2009 2012 2014 2015 • Fixed Voice 104 Market split between: Mobile Fixed 47 (45%) 57 (55%) CAGR ’12-’15 4% Mobile: +7% Fixed: -1% 69 (56%) 55 (44%) 129 116 75 (58%) 55 (42%) 124 60 (52%) 56 (48%) • Fixed Data* • Mobile Voice • Mobile VAS 28% 0% 7% -5% *including Corporate/Wholesale Mobile Segment to Support Universalization Mobile Segment as the Growth Driver and Sector Universalization
  • 7. 41,9 25,7 (38%) (62%) 68 Mln Households Data Going Mobile: Internet has a great potential… (Mln Households) Fixed BB by speed % of connections 66%< 2 Mbps 73% 68% 62% 50% 41% 26% 20% 13% 6% 3% 2% 1% R$ 10 R$ 20 R$ 30 R$ 40 R$ 50 R$ 70 R$ 80 R$ 100 R$ 150 R$ 200 R$ 250 > R$ 250 Ultra Broadband Mobile Leveraging on Pure Mobile Competitive Advantage Voice FMS: Mobile is more convenient than Fixed… (R$/minute, voice) 7 2006 2007 2008 2009 2010 2011 2012 50% mobile discount Willingness to pay (% of Households) Voice FMS: …TIM, with no legacies, can only gain on the trend (R$ billion, Net Revenue per Group (2012)) Data Going Mobile …Mobile has greater price efficiency (Willingness to pay, % of households) Source: Company estimates; CETIC dec’11; Mobile 21.4 12.2 9.1 17.9 Fixed + Data + Pay TV 12.5 18.5 19.0 0.9 4.3 Total 33.9 30.7 28.1 18.8 4.3 Vivo Claro Oi TIM GVT FMS Focus A pure mobile approach is the most suitable strategy to capture both opportunities Possess Internet connection Does NOT Possess Internet connection Reasons for not possessing: 1. Too Expensive. 2. Lack of Coverage. Live TIM Market
  • 8. Strategic Priorities 8 Network Quality & Infrastructure1 Strategy & Offer Evolution 2 Institutional Relationships 3 People & Organization 4 Solid Capex investment program. Significant coverage and capacity improvement through extensive own fiber infrastructure. Network Quality War Room approach. Efficient 4G Investment with RAN sharing. Continuous evolution of our offer platforms (transparency, simplicity, convenience, micro- segmentation). Promoting data usage with handset strategy, new VAS offers (e.g. TIMmusic) and 4G launch. Expanding postpaid and business user base. Developing option value of Live TIM ultra-broadband services. External Positioning: Innovation, Quality, Transparency. “Portas Abertas” customer portal for increased transparency and network quality evolution. Focus on regulatory and institutional dialogue. People Focus – highly skilled, highly motivated, right organization. Best Place to Work initiatives. Renewing Sense of Pride and Belonging – One of Brazil‟s Top 15 Companies.
  • 10. Improving voice & data capacity. Mobile data as the center of network strategy. Q1 in Few: Main Highlights 10 3.3% 4.1% Solid VAS revenue growth. Improving LD performance. Overcoming operation start-up challenges. Growing coverage. Community strength intact. Great response to new concepts (Liberty Controle). 181 209 Customer Confidence Constant Network Evolution Reaccelerating growth Accelerating Live TIM Services 1.0 1.2 4Q12 1Q13 Net Mobile Serv. Rev. Growth (%YoY) 1Q131Q12 Gross VAS Rev. (R$ Mln) +25% +16% Voice Capacity (TRX Units 000) 1Q131H12 250 414 +66% Data Capacity (Channel Elements units 000) 1Q131H12 - 29% Time to install (days) Jan/13 Mar/13 112 609 5.4X Addressable Market (HH 000) 2Q12 1Q13 67 71 +6% Customer Base (lines mln) 1Q12 1Q13 Managing competition effects. Good cost control 269 306 1Q131Q12 +14% Net Income (R$ Mln) Speeding up FTTS deployment. Strong costumer response. 126 145 +15% MOU (minutes) 1Q12 1Q13 Offer attractiveness.
  • 11. Engine is Running at Strong Pace and Efficiently Market Share Evolution (% of total lines; Source: Anatel) 132 79 65 Mass Channel (SIM and recharge sales) Own Stores Focus on Efficiency (R$; months) 36 32 29 1.8 1.6 1Q121Q11 1Q13 1.7 SAC/ ARPU SAC -12% -11% 1Q13 1Q12 1Q11 1Q12 1Q13 19.54% 19.45% 24.75% 25.02% 27.20% 26.71% 28.27% 28.53% 4Q12 +26 Bps -48 Bps +28 Bps -9 Bps #1 Prepaid: 60.3 mln users #2 Voice Postpaid: 9.0 mln users Bad Debt Resilience (as % of Gross Revenues) 1Q13 1.1% 2Q12 0.9% 1Q12 0.9% +103% 11 1Q13 16.72% 17.03% 21.04% 20.73% 38.38% 38.36% 23.22% 23.25% 4Q12 +3 Bps -1 Bps -31 Bps +31 Bps 1Q13 Showing strength in both: Pre and Post-paid Sales channel as a key factor: Effectiveness Efficiency Resilience Quality driven Sales Force (Points of sale EoP; Points of Sales) TIMP1 P3 P4 0.7% 1.0% 3Q12 4Q12 +22%
  • 12. Improving Caring Services to Recover Customer Satisfaction IDA – Index of Caring Performance (last reported) (Points - the higher the better; Source Anatel) 99.9 96.2 95.2 98.2 98.0 88.0 89.4 93.3 92.8 73.3 84.0 91.1 84.9 72.7 73.1 84.4 Jun-12 Aug-12 Oct-12 Dec-12 Claims at Consumer’s Protection Agency (Procon) (# Claims - the lower the better; Source: SINDEC database) 7,693 8,882 8,913 10,047 6,533 7,648 8,745 8,979 18,558 21,618 19,838 19,728 10,510 12,567 14,737 15,820 Anatel Ranking of Complains (last reported) (Index of Complains under 1,000 access - the lower the better; Source: Anatel) 0.20 0.28 0.30 0.24 0.24 0.44 0.41 0.34 0.34 0.50 0.47 0.38 0.50 0.64 0.63 0.51 Jun-12 Aug-12 Oct-12 Dec-12 4Q123Q122Q12 1Q13 6,00 6,50 7,00 7,50 8,00 TIM PRE POS CORP 12 Customer Care Satisfaction Survey (Points; Source: Company) Changing caring approach to meet different segments needs Taking transparency and convenience to the next level P3 P4 P1 TIM P3 P4 P1 TIM P3 P4 P1 TIM
  • 13. ARPU Performance (%YoY; R$) Postpaid Growth Helping ARPU and MOU Improvements Voice Postpaid Customer Base (000 lines; Source: Company and Anatel) MOU Performance (minutes) 1Q12 2Q12 4Q123Q12 13 7,168 7,638 8,184 8,703 8,956 +25% 1Q12 2Q12 4Q123Q12 1Q13 1Q13 126 127 150 139 145 Outgoing Incoming 1Q12 2Q12 4Q123Q12 1Q13 19.1 18.3 19.918.9 18.5 VAS Voice -8.0% -15.3% -11.0% -9.5% -3.6% Liberty Controle taking up: managing the large pool of Infinity customer base. Express Option (pay by credit card) might boost adoption of Liberty and Liberty Controle plans. +69% Apr/12 Mar/13 +15% Controle Plans Customer Base
  • 14. 31% 35% 39% 43% 46% Mobile Broadband and SMS Remain at High Speed Growth SMS growth (Days / Million Monthly unique users) Data users (Million monthly unique users) 66% 72% 3G coverage (% of urban pop.) VAS (% of Gross Mobile Services Revenues; R$ Million) 640 1,000 1,245 1Q131Q11 1Q12 Web/smartphones sales already represents 70% of total sales Handset Sales Market Share Jan-Fev/13 (% of handset revenues; Source: Company) 21% 44% 25% 10% TIMP1 P3 P4 59% 41% Open Market Operators Smart/Web phone Penetration (% over total base of lines) 1Q12 2Q12 3Q12 4Q12 1.5x 13.8% 18.1% 21.4% ~18 ~22 1Q12 2Q12 3Q12 4Q12 1Q13 14 Enabling customers to use it… … and they are responding. +25% 1Q13 Feb/12 Feb/13 +19% +13% Days of Use SMS Users Gross Revs VAS/Revs +94% +24%
  • 15. …But Mobile Internet Wave is Still in the Early Stages 15 Brazilian Device Market (Million Units. Source: IDC) 7.5 6.6 5.5 8.4 8.9 8.8 1.1 3.1 5.8 Desktop Notebook Tablet Tablet Offers New Offer 2013e2011 2012 56% of Brazilians listen music at least once a week in their mobile phone Legal access All musics Unlimited download Pay when you use Work in offline mode Smart Pipe: Entering in the OTT world as a main actor.
  • 16. 4G Launch 16 Fixed to Mobile Substitution will accelerate further with 4G Release on April, 30th. FTTS project as the foundation for LTE. Efficient cost approach with RAN Sharing. Still a limited handset portfolio. Developing a next stage of mobile internet experience. LTE Opportunity 80% 20% 2G 3G2G 3G 4G LTE Average Speed (Mbps) CB Penetration 5x 10x
  • 17. EBITDA & Net Income Analysis 1,174 EBITDA 1Q12 EBITDA 1Q13 -57 Δ Marketing and Sales Δ Pers./G&A and others +69 Δ Handset Margin -86 Δ Network and ITX +49 Δ Services Revenues 26.3% 25.9%EBITDA Margin Service EBITDA Margin31.2% 30.6% +71 -6.8% +19.1%-60.8% +4.4%+1.8%ΔYoY 1,220 17 EBITDA Evolution (R$ Million) 350 502 541 1Q11 1Q12 EBIT (R$ Million, % CAGR) 1Q13 EBIT Net Financial Result Net Income 1Q13 Taxes and Others Depreciation/ Amortization EBITDA 1Q13 +1.1% +7.8% +60.2% -12.4% +13.9% From EBITDA to Net Income (R$ Million) 1,220 -679 541 -68 -167 306 213 269 306 1Q11 1Q12 Net Income (R$ Million, % CAGR, R$/stock) 1Q13 +8% +24% +14% +20% +4% EPS 0.130.110.09
  • 18. 18 Cash Generation Dividend Approved: R$743 Mln (R$0.31/share) two payments: June 12th and Sept 12th OFCFCAPEX Δ WCEBITDA 1,220 -470 -2,127 -1,377 YoY + 4% -13% -17% Abs YoY +46 -72 -302 -183 -15% R$1.2 Bln EBITDA in 1Q13 Capex at R$470 Mln in 1Q13 Operational Free Cash Flow (R$ Mln) Net Debt (R$ Mln, % CAGR) 1,671 1,899 1,555 -18% -4% 1Q12 1Q131Q11 Net Debt/ EBITDA L12M 0.39x 0.40x 0.31x 1Q12 1,174 -543 -1,825 -1,194
  • 20. Development of Infrastructure 20 Optical Fiber Network Evolution (km of fiber) 28,891 38,951 40,649 47,000 2011 2012 Mar/13 Dec/13* *According to Anatel Network Plan FTTS Project Status - 14 Brazilian Main Cities (Stage1) Manaus Florianópolis São Paulo Macapá Salvador Curitiba Maceio Recife Fortaleza Brasília Rio de Janeiro Porto Alegre Belém Aracaju São Luis Palmas Vitoria Teresina Belo Horizonte Campo Grande Imperatriz Goiânia Cuiaba Natal M M M M M M M M M M M M M M M M M M M M M MJ.Pessoa M M M M M M M M M M M M M M M MM M M  1st phase: Connecting sites with own fiber. Almost 85% of sites in the 14 main Brazilian cities are connected with own fiber.  3rd phase: Expanding and fine tuning. Recife is the first city to reach this stage.  2nd phase: Light up the fiber and shift data traffic to own lines. 2nd phase is expected to be completed by 4Q13 M Cities of Stage 1 M Cities (additional 30) of Stage 2 Own Network to Support Traffic Growth (% of total transport network) 52% 80% 48% 20% 2009 2012 Owned Third Parties Main Benefits: • Increasing customer experience (throughput 50x faster than previous leased links on copper, 2/8Mbps) • Reduce network congestion • 4G (LTE) ready Metro Ring Own Fiber (300 Mbps) Copper (2-8Mbps) After FTTSBefore FTTS • Reducing leased lines costs
  • 21. 11.607 12.029 Jun/12 Mar/13 Network Commitments 21 Network Elements Expansion… (units. Source: Company) …Driving Quality Improvements (% of success; % of call/data connection drop; Source: Company preview and Anatel) 181 209 Jun/12 Mar/13 250 414 Jun/12 Mar/13 BTS TRX (Voice Capacity; 000) Channel Elements (Data Capacity; 000) 94.8% 97.5% 95% Jul/12 Mar/13 2.0% 1.7% 2% Jul/12 Mar/13 92.5% 98.5% 98% Jul/12 Mar/13 SMP5 - Traffic channel allocation rate (voice) SMP7 - Call Drop Rate SMP8 - Data Connection Rate 8.3% 3.5% 5% Jul/12 Mar/13 SMP9 - Data Connection Drop Rate +4% +16% +66% Target agreed w/ Anatel    
  • 22. Capex Analysis 22 1.3 3,3 39 53 406 741 205 271 Network Targets (km of fiber;units) TRX (000) Data Channel Elements (000) 2014e 22.9k 20.3k 18.4 k 14.9 k 9,5 8,3 7,2 5,5 0.4 TIM Claro Vivo Oi Anatel Benchmark for 2012-2014 (R$ Bln) Owned Network Deployment…. (Thousand of leased lines; % of total transport network) 9.9 2012 Extra Capex over Anatel Plan +20% +39% 2012-2014 Capex 52% 63% 78% 80% 2009 2010 2011 2012 % Owned Network Leased Lines 2012a 2014e2012a FTTS (000 km) FTTS # sites (000) 2014e2012a 2014e2012a +160% +36% +32% +83% … Driving Leased Lines Opex Savings (% YoY) +81% 23,6% 6,0% -5,5% Total Traffic Customer Base Leased Lines Costs Q1 2013
  • 23. 23 2013 2014 2015 Old Plan New Plan LTE Roll Out +62% 3G Capacity (incremental node-B) +37% 0.5 0.3 0.2 2.3 2.7 3.1 2010 2011 2012 2013e 2014e 2015e 19,6% 18,0% 18,0% 210 488 712 2010 2011 2012 2013e 2014e 2015e 54% 66% 72% 80% # cities % Urban Pop Covered 3G Coverage (# Cities, % Urban Population Covered) Organic Capex (ex- 4G license) (Capex/Sales, Mix of Investments; R$ bln) Infra Invest. As % of Net Revs. Other Invest. 2.8 3.0 3.4 10.7  Focus on main urban areas;  Quality vs. Quantity.  Launch of LTE service in April 2013 in six cities hosting the Confederations Cup,  In the course of the year, all the 12 cities of the FIFA World Cup 2014.  Sticking to Anatel‟s minimum coverage requirements. 3.6 Strengthening Network to Support Data Growth
  • 25. 77.7% 22.3% 1Q12 2Q12 3Q12 4Q12 1Q13 A Full Operating Business Deployed in Less Than a Year 25 First Customer Award Frost Launch RJ AES Atimus Acquisition Nov11 May12 Jul12 Sep12 Oct12 Nov12 Dec12 Mar13 Alpha Test Development OSS/BSS Launch SP 10,000 Sales 16K Customers 41% Net Share Network Construction (MSAN and HH Addressable) Market share (MSAN occupation) (after 5 months; Source: company estimates) MSANs (Cabinet) Households Addressable 609k 770 11% 13% 1H12 2H12 8.2% 91.8% All Speeds Above 34 Mb Net Share RJ/SP (Jan-Feb’13) (Source: Anatel and company estimates) 240k Website Registration Live TIM Live TIMOthers Others
  • 26. Solving Operational Start-up Difficulties to Gain Customer Satisfaction Time to Install (# days) jan/13 feb/13 mar/13 Driving the Market to a New Speed Level (Average Download Speed in Mbps) 1.3 1.7 1.8 2.3 35.5 2009 2010 2011 3Q12 Live TIM (delivered) 43% 42% 26% 51% 52% 38% 6% 6% 36% Telecom Fixed Broadband Live TIM Delighted Satisfied Unsatisfied Customer Satisfaction Index (Source: Study of Bridge of Research Aug/12 and TIM) Live TIM has 6x more delighted customers than market average. Capturing Clients Through High Speed Packages (Source: Informa Telecom & media) 26 15x Market Average - 29% 0 2 4 6 8 10 12 14 15 20 25 35 50 R$/Mbps Download Speed (Mbps) Live TIM P1 P2 P3
  • 27. Efficient approach MSAN port occupancy (%), Capex (R$) Coverage (addressable) Thousands of Households ~500 ~2,000 2015201420132012 0 20 40 60 80 2012 2013 2014 2015 ~R$2k Coverage Capex per Home Passed ~R$80 ~R$800 Installation Capex per Sub ~R$300 TIM Fiber Int. Bench. TIM Fiber Int. Bench. ~R$5k Total Capex per Sub ~R$700 TIM Fiber Int. Bench. Port Occupancy (%) 27 4x • 2012: priority coverage in areas with high „A/B classes‟ concentration • 2013: chess board strategy and entering in class C • 2014: additional coverage in Rio de Janeiro and São Paulo metropolitan regions, focusing class C concentration areas Geographic Expansion Geographic expansion for low-middle class and targeting high income neighborhood TIM Fiber Plan Update 2013/2015
  • 29. 116 129 150 >200 0 50 100 150 200 250 2010 2011 2012 2013e 2014e 2015e 14.5 17.1 18.8 2010 2011 2012 2013e 2014e 2015e High Single Digit growth 4 Ways of Growth Revenue Growth (Total Revenues,R$ billion) CAGR 12-15 Mobile Customer Base Million of lines Double digit growth FMS – Voice (MOU) Minutes of usage per line Internet for All (Mobile Data) Data as % of Gross Mobile Serv. Revs. 29 51.0 64.1 70.3 > 90 2010 2011 2012 2013e 2014e 2015e 13% 15% 19% >26% 0% 5% 10% 15% 20% 25% 2010 2011 2012 2013e 2014e 2015e Double digit growth VAS Revenues MoUCustomer Base Community Expansion FMS (Voice) Internet for everybody ~2Mln HH ready to sell Tim Fiber Ultra BB >90 Mln >200 min >26% Business Drivers of Growth
  • 30. 30 Total Net Revenues High Single Digit Growth Organic EBITDA 4.6 5.1 Organic CapEx 3.0 3.4 10.7 17.1 18.8 High Single Digit Growth R$ billion 2011 2012 2013 -2015 CAGR Guidance 2013-2015 Guidance
  • 32. Historical Data: Financials (R$ Thousand) 32
  • 33. Historical Data: Financials (US$ Thousand) 33
  • 35. 3% Tax Relief - 1º Step: M2M Fistel to drop and Smartphones tax exemption (Law 12,715/2012) Total ~34% Fust/ FUNTEL PIS/ PASEP 1.5% 0.65% ICMSCofins ~28% Tax reduction Reduction in the price to consumer Increase of Penetration Social Impacts Economic Impact Possibility of higher investment in network Better Quality Tax Composition 35 In 2012, TIM paid R$9.1 bln in taxes, fees and contributions (~48% of total net revenues). • R$1 bln in Fistel. • R$8.1 bln in taxes, contributions and others fees. % of Gross Revenues Taxation Over Telecom in Brazil
  • 36. Shareholders Structure and Stock performance Stock Performance (base 100)* 0 20 40 60 80 100 120 TIMP3 Ibovespa TSU 36*Last price as of 05/03/2012 TIM Celular S.A. Intelig 100% TIM Brasil Serv. e Part. S.A. Minorities Telecom Italia International N.V. Telecom Italia 100% TIM Participações S.A. ON: 33% (805,662,701)ON: 67% (1,611,969,946) 100%100%
  • 37. Investor Relations Team Avenida das Américas, 3434 - Bloco 01 6 andar – Barra da Tijuca 22640-102 Rio de Janeiro, RJ E-mail: ri@timbrasil.com.br Rogério Tostes E-mail: rtostes@timbrasil.com.br Phone: +55 21 4109-3742 Vicente Ferreira E-mail: vdferreira@timbrasil.com.br Phone: +55 21 4109-3360 Leonardo Wanderley E-mail: lwanderley@timbrasil.com.br Phone: +55 21 4109-4017 Gustavo Valente E-mail: gvalente@timbrasil.com.br Phone: +55 21 4109-3446 Luiza Chaves E-mail: luchaves@timbrasil.com.br Phone: +55 21 4109-3751 Visit our Website www.tim.com.br/ir Safe Harbor and IR Contacts Safe Harbor Statements Statements in this presentation, as well as oral statements made by the management of TIM Participações S.A. (the “Company”, or “TIM”), that are not historical fact constitute “forward looking statements” that involve factors that could cause the actual results of the Company to differ materially from historical results or from any results expressed or implied by such forward looking statements. The Company cautions users of this presentation not to place undue reliance on forward looking statements, which may be based on assumptions and anticipated events that do not materialize. 37