This document discusses a proposed service called Me-Casa that would allow users to manage all aspects of their household in one place. It would provide a single point of access to contact information, contracts, payments, and support for a user's various service providers like insurance, internet service provider, utilities, and more. The service would help users avoid missed payments or due dates, get better support, utilize warranty coverage, and reduce overcharging risks. It would also allow users to set reminders, archive support information, and get recommendations by seeing how friends rate different suppliers.
4. FROMHOUSEOLDTOHOUSEHOLD
Some questions we should all answer…
• Who handle your family's life insurance ?
• Can you tell what it covers ?
• Can you reach them now through all channels ?
• When will it be expired ?
• Who is your ISP ?
• Do you have the entire contract & Contact information at safe reach ?
• How much will you be charged next month ? And the following ?
• Do you have track of the changes made 2 months ago ?
• Have you handle the payment debt to your electricity supplier ?
• Can you recover the current debt details ?
• Where could you allocate trustworthy great plumbers ?
• Could you lookup your friends suppliers before deciding ?
• When should you renew your car insurance ?
• What is the coverage ?
• Is the hardcopy match the on-line agreement discussion ?
6. HOWDOWEHANDLETODAY
Call & Support
1. Contact information
2. Availability
3. Support links
Contract
1. Entitlements
2. Current Payments
3. Renewal millstones
Archiving
1. Support call minutes
2. Support call recordings
3. Historical artifacts
7. HOWDOWEHANDLETODAY
1. In-coming emails
2. Text messages
1. Open issues to resolve
2. Reminders & Notifications
1. Share with friends
2. Compare alternatives
Engagement
threads
Tasks &
Reminder
Socializing
8. SMARTERHOUSECARRING
What Is Home-Run ?
A One stop shop for managing our house hold
Aspects focus on our service providers relationships
WIFM
- Reduce risk of missed due dates
- Improve support efficiency & coverage
- Utilize warranty coverage
- Reduce over charges risk
- Friendsource suppliers effectiveness
- Get suppliers “ack” for promoting
9. MVP
- In-coming emails from service suppliers in context
- Ability to manage “tasks” and set “reminders” in-context
- Manage “my suppliers” single pane of glass information
Connect
Availability
- Lightweight insurance pane
- Contract highlights for on-going services
- Share “my experts” with friends”