Mathieu Gheysen - Choisir l'agilité pour réussir la transformation
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Mathieu Gheysen RHCongrès
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Mathieu Gheysen - Choisir l'agilité pour réussir la transformation
- 1. Edenred BeNeLux – Agil’it From an organizational change to a company culture shift October 2015 Mathieu Gheysen - CIO BeNeLux mathieu.gheysen@edenred.com https://be.linkedin.com/in/mathieugheysen #agilit
- 2. 2 First, a little bit of context !
- 4. 4
- 10. 10
- 13. 13 2010: Royal decree 2011: Agreement 2012: First cards Sept 2015: Full digital More than 1 mio of cards Full digital model for eTR in 2015 July 2014 : Paper ends in Sept 2015 50% of IV
- 14. De 30000 C à 1000000 B 14 B2B ►B2B2C From 30.000 clients to 1.000.000 beneficiaries
- 15. 15 With more & more digital needs !
- 16. 16 On IT side 1991 2010 2015
- 17. 17 It has been fast ! And this is not over…
- 18. 18 eECO is coming !
- 19. 19 Sense of urgency We need to change !
- 20. 20 We must work in a more efficient way
- 21. 21 We must be able to answer several questions
- 22. 22 The client doesn’t know what he wants
- 23. 23 The developer doesn’t know how to develop the solution
- 25. 25 And these are not the only things to tackle
- 27. 27 With a lot of pressure on the costs
- 28. 28 We must choose between different projects
- 29. 29 We’ve build a new IT strategy
- 30. 30 To increase our capacity to deliver value
- 31. 31 In 3 pillars
- 32. 32 CORE
- 33. 33 SECURE
- 34. 34 FAST
- 35. 35 This FAST pillar is a bridge between our needs and this context
- 36. 36 Let’s build it together
- 37. 37
- 39. 39 ENTREPRENEURIAL SPIRIT INNOVATION PERFORMANCE SIMPLICITY SHARING EDENRED VALUES In a competitive, ever-changing environment in which digital is increasing pressure on costs, we must work effectively at all times, increasing our capacity to deliver added value. This is the reason of this Manifesto, which is based on Edenred’s values. Collaborative work Setting the right priorities Short cycles Knowledge sharing Collaboration Leadership EDENRED MANIFESTO
- 40. 40 In practise ?
- 41. 41 We’ve organized ourselves around 6 principles
- 42. 42 And move from 4 teams (IT projects, IT applications, IT services, IT infra)…
- 43. 43 … to 8 teams splitted around the Edenred business value chain
- 44. 44 In a collaborative mode1.
- 45. 45 Innovation & Studies PSP & Communication Payments & Masterdata Finance & Reporting Infrastructure & Services Operation, Logistics & Paper Web-Extranets Core Middle Office (Nemo)
- 46. 46 Distributed team with Paris Business integration in agile mode
- 47. 47 Do the right things simply & do them right 2.
- 48. 48 PRODUCT OWNER
- 49. 49 Every month : backlog review with sponsor Every 2 months : backlog review with ExCom
- 51. 51
- 52. 52 8 teams delivering every 2 weeks
- 53. 53Sharing experience & know-how 4.
- 54. 54
- 55. 55 Swarming principle inside / outside the teams
- 57. 57 Feedback Show & Tell Continuous communication
- 58. 58 Lync is being deployed for the whole company
- 59. 59 Inspired by a motivating leadership 6.
- 63. 63 Nr of issues are significantly decreasing in some teams
- 64. 64 We’re slicing needs in terms of value
- 65. 65 We demonstrate our work every 2 weeks.
- 66. FIRST SPRINT AS A TEAM?
- 69. 69
- 70. 70
- 71. 71
- 73. 73
- 74. 74 We continuously seeking for improvements
- 75. 75 Performing retrospectives every 2 weeks
- 76. 76 To increase the produced value
- 78. But it is not the end. 78 And this is …
- 79. It is the beginning of a company change 79 This is the beginning of a company change
- 81. Together