Mary Kathleen Nash is seeking a library position and has relevant education and work experience. She has a Bachelor of Science in Business Administration from the University of Colorado Colorado Springs expected in May 2018. Her current role is as a Public Services Assistant at PPLD Monument Branch since 2014 where she performs various duties including processing materials, maintaining organization and displays, and assisting patrons. She also has volunteer and retail experience demonstrating customer service and teamwork skills.

1. Mary Kathleen Nash
719-510-7742
mnash@ppld.org
Summary of Skills
Highly motivated library professional. Strong verbal, written, and listening skills.
Familiarity with word processing and WorkFlows software. Able to problem solve
quickly, accurately, and efficiently. Organized independent worker, and very
dependable team member.
Education
University of Colorado Colorado Springs (UCCS) Anticipated Graduation:
May 2018
Bachelor of Science in Business
Emphasis in Business Administration
Work & Related Experience
Public Services Assistant 1 – PPLD, Monument Branch March 2014-Present
 Process library materials and inspect for damage, shelve materials according to
the Dewey Decimal system, maintain order and appearance of shelves
 Utilize Altiris and WorkFlows programs
 Participates in ACE program, utilizing statistical information to maintain an
orderly, attractive, and relevant collection
 Provides efficient, courteous service to patrons, both over the telephone and
in-person. Works to answer patron queries, manage library accounts, and track
down requested materials
 Maintain library fish display, including development of a team care plan in
order to allow for regular and systematic upkeep by any staff member if need
be
 Sustain duck food supply for Monument’s Duck Pond program, tracks donations
and expenditures from the fund that sustains this popular program
Volunteer – PPLD December 2013-March 2014
 Pulled materials for patron holds and trapped holds and organized materials for
courier pick-up and delivery
Bakery Clerk – King Soopers April 2012-November 2013
 Provided customer service and support in store and over the phone, including
special orders
 Worked with team members to prepare bakery goods for presentation and sale
 Maintained stock on sales floor and supplies needed within the department
 General food service related cleaning duties, light baking responsibilities