I am an experience Project and Programme Manager working within the finance sector, within Cash Management and Payments. I have extensive Payments knowledge from the initiation of a payment, through to delivery and the reporting back to the originator, I am also a SWIFT SME.

1. Martin Kemp
__________________________________________________________________________________
Available: Now
Location: Kent, Nationality: British
Contact: 07885977278 / Email: Kemp_MR@yahoo.co.uk
SUMMARY
Martin is self motivated; results oriented Business change programme / change / project manager with experience within the
financial services sector. He has strong European Cash Management business knowledge and technology background. He has
managed projects from conception planning to delivery, managing all project artefacts including project plans, RAID logs,
finances and project documentation. He has experience managing SIT and UAT cycles of the project as well as business process
re-engineering. Martin has detailed SWIFT and Cash Management SME knowledge, with many years experience. Martin was the
Bank of America European SWIFT representative who regularly met with SWIFT working on new SWIFT initiatives.
Martin has extensive experience managing multiple high-profile global banking operations / IT projects, adopting best practice
methodology to all aspects of project life cycle. A key strength is in his ability to really understand the project detail and get
involved with resolving complex project issues and conflict management. Martin is effective at managing project risks, escalating
as appropriate. He has the ability to either conduct or ensure thorough analysis is undertaken. He has the ability to communicate
with the business SME’s or Technical SME’s and translate into something comprehendible for the project stakeholders.
He is effective at managing stakeholders up to senior executive level within local or international teams, across all parts of the
business and third parties. He has experienced in working with other companies including vendors, other banks and clients. He
has the expertise to bring leadership, focus, organization and structure to projects of varying complexities, utilising the necessary
resources skills and within agreed critical to quality parameters. Martin is effective at building teams, motivating and promoting
team work, whilst ensuring that the projects are delivered on time. Martin has also worked directly with clients and sales to on
board new business. Martin has represented the bank and presented to external user group forums, for SWIFT and PegaSystems.
KEY SKILLS SUMMARY
Products: Cash Management, Payments, SWIFT, AML, CDD, SEPA, Faster Payments, Reconciliation, Ecommerce, E-Banking, digital banking, SWIFT FIN, SWIFT File Act, Electronic Payments, Sanctions, Reconciliation, Accounting. Vendor Management,
Cash Management, Payments including most European RTGS SWIFT based Clearings, Regulatory projects, Client Liquidity
Management, Client Treasury Operations, SEPA, Direct Debit and Credit Transfer, BACS, Faster Payments, Cross border
payments, Accounting and Reconciliation, AML sanctions checking and KYC (Know Your Customer), CDD (Client Due Diligence),
Electronic Payments, Ecommerce Channels (Portal & Host2Host), e-banking, Digital Banking, Billing, SWIFT Alliance Access,
SWIFT FIN MT/MX and FileAct files including day to day management of the SWIFT service, Contingency / Disaster Recovery
planning and testing, outsourcing, vendor management, 3rd
party services.
Software Products and Services worked with:
SWIFT Alliance Access, SWIFT Gateway, Global Message Exchange (GMX), FundTech GPP (Global Pay Plus), Direct Debit Mandate
Manager solution from Sentenial, Fircosoft sanctions checking solution, TLM from Smartstream, OpenText file transformation,
In-house developed banking systems.

2. Project Tools: Cash Management, Payments, SWIFT, AML, CDD, SEPA, Faster Payments, Reconciliation, Ecommerce, E-Banking, digital banking, SWIFT FIN, SWIFT File Act, Electronic Payments, Sanctions, Reconciliation, Accounting. Vendor Management,
MS Office, MS Access, MS Project, MS Visio, Clarity, SharePoint, PMP trained.
Stakeholder Management: Cash Management, Payments, SWIFT, AML, CDD, SEPA, Faster Payments, Reconciliation, Ecommerce, E-Banking, digital banking, SWIFT FIN, SWIFT File Act, Electronic Payments, Sanctions, Reconciliation, Accounting. Vendor Management,
Managed stakeholders up to senior executive’s level. This is achieved through hosting regular steering committee / programme
meetings, status reporting and meetings. Presented the current project status, finance forecast verses actual and significant risks
and issues, and any conflicts.
Budget Experience: Cash Management, Payments, SWIFT, AML, CDD, SEPA, Faster Payments, Reconciliation, Ecommerce, E-Banking, digital banking, SWIFT FIN, SWIFT File Act, Electronic Payments, Sanctions, Reconciliation, Accounting. Vendor Management,
Martin has had experience of managing budgets up to $27M at a programme level and $10M at a project level.

3. Career Insight to Date
August – Current Project Manager – Liquidity Team Lloyds Banking Group
Lloyds bank are undertaking significant enhancements of their Liquidity systems, providing clients with significant improvements
to the Sweeping and Pooling, Interest calculation product offering. As project manager I have been responsible for the upgrade
of the i-GTB Intellect product, plus the connecting systems. The upgrade is a significant multiyear upgrade, with significant
impact on all interfacing systems. I am currently project managing the largest release providing the business benefit.
March 2015 – August Programme Manager – Channels Team, HSBC
Programme manager for the replacement of the key global file transfer system, used by the HSBC global corporate clients to
transmit files of payment requests to HSBC, and receive statement files from HSBC. The programme is a multi generational three
year programme, with a $26M three year budget, and a direct team of 9 FTE, managing resources located onshore, India, China
and Canada. The programme is currently at RFP stage working with 5 vendors to provide the replacement system. Because the
current service is a core key service, it has the attention of significant senior stakeholders, from within the business and IT. The
programme is currently is green RAG status.
January 2014 – August 2014 Business Change Project Managed, EMEA Cash Management projects, Bank of America
Merrill Lynch
Took over a previously failing EBICS project, addressed the issues and delivered it. EBICS is a local clearing service used to
support the French and German clients using local file formats. The project had significant issues; it was behind plan and 40%
over budget. Working with the team, we re-planned the project, addressed the issues, including seeking additional budget and
delivered the project as defined by the agreed revised plan. The project was a vendor based solution using OpenText (Previously
GSX), who also transformed the local file format into XML for delivery to the Bank of America systems.
May 2011 – January 2014 Business Change Programme Manager, EMEA Cash Management projects, Bank of America
Merrill Lynch
Reporting to the EMEA head of Change Management, programme managed the EMEA Cash Management programme consisting
of 22 projects and 15 Change Managers with an available budget of $27M. Some of the projects included:
• Various SEPA and PSA changes.
• Local European Clearing changes.
• Introduction of a FircoSoft’s sanctions checking tool for the European payments operation.
• Introduction of Fundtech’s GPP payments system to support the European payments operation, providing mass payment
capabilities.
• Virtual Account Management – a new payments product.
• Straight through reconciliation enhancements, a project to aid STP by the clients.
• Client reporting enhancements.
• Management of physical Cash, working with security companies to collect and distribute cash

4. Responsibilities included: Cash Management, Payments, SWIFT, AML, CDD, SEPA, Faster Payments, Reconciliation, Ecommerce, E-Banking, digital banking, SWIFT FIN, SWIFT File Act, Electronic Payments, Sanctions, Reconciliation, Accounting. Vendor Management,
• Managing senior business stakeholders, building relationships with sponsors to facilitate a partnership approach with
effective and open communications.
• Setting up programme and projects and defining Critical Success Factors, Key Performance Indicators and other objectives
that must be met by the projects within programme.
• Managing, mentoring and coaching the Change Managers, and work experience children.
• Managing problems related to projects where appropriate, managing via escalation where appropriate.

5. May 2008 – May 2011 Senior Project Manager, HSBC
Payments Network Managed Bank Expansion
Cash Management, Payments, SWIFT, AML, CDD, SEPA, Faster Payments, Reconciliation, Ecommerce, E-Banking, digital banking, SWIFT FIN, SWIFT File Act, Electronic Payments, Sanctions, Reconciliation, Accounting. Vendor Management,
Project managed Network Managed Banks, a project to introduce local payments capability for HSBC in countries where HSBC do
not have offices. This was achieved by working together with partner banks, avoiding the expense of cross border payments for
the client and HSBC. The service was set up using FundTech GPP and corporate channels (HSBCNet & HSBC Connect platforms),
building an interbank reconciliation facility (using Smart Stream TLM), as well as implementing an upgrade of the Fircosoft
sanctions checking tool with the view to rolling out the service to other countries throughout Europe. The payment method is
based upon SWIFTNet FIN & SWIFT FILEACT. Working with a systems architect and using Martin’s SME SWIFT and File processing
knowledge, the service was redesigned and delivered two years ahead of the original plan.
Responsibilities included:
Cash Management, Payments, SWIFT, AML, CDD, SEPA, Faster Payments, Reconciliation, Ecommerce, E-Banking, digital banking, SWIFT FIN, SWIFT File Act, Electronic Payments, Sanctions, Reconciliation, Accounting. Vendor Management,
• Identifying and obtaining the necessary resources and enabling the selection, development and management of an
effective team, by the allocation of the necessary team members to the tasks. Team members were located in the UK,
India and Canada.
• Managing changes across Fundtech GPP, HSBCNet Web Portal, HSBC Connect C2B Host to host file system, HSBC
StaffHEX, GMG SWIFT system, HSBC GBS Billing system, HSBC Wolf (Fircosoft).
• Reporting progress to the stakeholders including the Executive Steering Committee board and the Project Sponsor.
• Identified an accounting plan, ensuring that the account funding was incorporated into the existing Liquidity Management
routines.
Jan 2005 – May 2008 Technical Implementation Consultant, Bank of America
As Client Services Technical Implementation Consultant working directly with clients to either on board new business, or grow
existing business, and migration of clients to a new web portal. This included advising clients on the Bank of America European
Payment capabilities and how to format their payment instructions to achieve a high level of STP. This was working with a variety
of Bank of America legacy formats as well as industry standards such as XML, EDIFACT, SWIFT FIN, supporting solutions for
payments, receipts, direct debits and client transaction reporting throughout the European operation.
Cash Management, Payments, SWIFT, AML, CDD, SEPA, Faster Payments, Reconciliation, Ecommerce, E-Banking, digital banking, SWIFT FIN, SWIFT File Act, Electronic Payments, Sanctions, Reconciliation, Accounting. Vendor Management,
In addition, to meet a specific client deal requirement, project managed a number of bespoke solutions, such as implementation
of SWIFT FileAct for the BAML global operation and client specific projects. Building and maintaining good relationships with
clients and Sales was a key element to this role.
Jan 1990 – Jan 2005 Project Management, Bank of America
Cash Management, Payments, SWIFT, AML, CDD, SEPA, Faster Payments, Reconciliation, Ecommerce, E-Banking, digital banking, SWIFT FIN, SWIFT File Act, Electronic Payments, Sanctions, Reconciliation, Accounting. Vendor Management,
Whilst working within the European Project Management group, project managed projects including;
• Implemented regulatory projects for many of the EMEA branches.
• Implementation of 3 SWIFT Alliance systems for EMEA, ASIA and non-domestic US banking operations servicing 34
countries and all parts of the business, Payments, Trade, FX, Securities.
• Implementation of a new GMX message switch, interface between the SWIFT systems and banking systems, plus Telex.
• Spanish, Irish, French, German and Greek Real Time Gross Settlement clearings systems.

6. • ACH projects for the Netherlands, Belgium, UK and France.
• Implementing client reporting enhancement projects.
• Business Project Disaster recovery manager, interfacing directly with technology, planning and managing the business
during disaster recovery scenarios.
• A project to review all KYC documents for the BAML Irish and Belgium branches, to ensure that the KYC documentation
held met the current mandated requirements; where missing, contacting the clients to obtain copies of the required
documentation.
May – Oct 2004 Set up Hyderabad outsource operation, Bank of America
Working as part of a team, set up the outsource operation in Hyderabad India. This included:
• Liaising with the local management and staff, as well as the senior management team within the European head office.
• Troubleshooting issues including technical and logistical issues.
• Managing the set up of training rooms to deliver the training of local associates, including furniture, computing and
projection equipment.
• Setting up the office areas for start of business, including, furniture, computing and projection equipment.
Jan 2001- Dec 2002 PegaSystems Development Manager, Bank of America
Cash Management, Payments, SWIFT, AML, CDD, SEPA, Faster Payments, Reconciliation, Ecommerce, E-Banking, digital banking, SWIFT FIN, SWIFT File Act, Electronic Payments, Sanctions, Reconciliation, Accounting. Vendor Management,
Managed the PegaSystems CRM business enquiry development team whose responsibility it was to configure the application to
meet the needs of the business. Developed new reports, process flows and work baskets, including setting up of new branches.
Full History
2011 – 2014 Bank of America Programme Manager / Project Manager
2008 – 2011 HSBC Project Manager
2005 – 2008 Bank of America Technical Implementation Consultant
1990 - 2005 Bank of America Project Manager
1990 – 2005 Represented Bank of America EMEA with SWIFT
1999 Y2K client relationship manager, Bank of America.
1981 to 1990 Bank of America, held a variety of clerical roles - messenger, telex operator and SWIFT clerk,
payments clerk.
Cash Management, Payments, SWIFT, AML, CDD, SEPA, Faster Payments, Reconciliation, Ecommerce, E-Banking, digital banking, SWIFT FIN, SWIFT File Act, Electronic Payments, Sanctions, Reconciliation, Accounting. Vendor Management

7. • ACH projects for the Netherlands, Belgium, UK and France.
• Implementing client reporting enhancement projects.
• Business Project Disaster recovery manager, interfacing directly with technology, planning and managing the business
during disaster recovery scenarios.
• A project to review all KYC documents for the BAML Irish and Belgium branches, to ensure that the KYC documentation
held met the current mandated requirements; where missing, contacting the clients to obtain copies of the required
documentation.
May – Oct 2004 Set up Hyderabad outsource operation, Bank of America
Working as part of a team, set up the outsource operation in Hyderabad India. This included:
• Liaising with the local management and staff, as well as the senior management team within the European head office.
• Troubleshooting issues including technical and logistical issues.
• Managing the set up of training rooms to deliver the training of local associates, including furniture, computing and
projection equipment.
• Setting up the office areas for start of business, including, furniture, computing and projection equipment.
Jan 2001- Dec 2002 PegaSystems Development Manager, Bank of America
Cash Management, Payments, SWIFT, AML, CDD, SEPA, Faster Payments, Reconciliation, Ecommerce, E-Banking, digital banking, SWIFT FIN, SWIFT File Act, Electronic Payments, Sanctions, Reconciliation, Accounting. Vendor Management,
Managed the PegaSystems CRM business enquiry development team whose responsibility it was to configure the application to
meet the needs of the business. Developed new reports, process flows and work baskets, including setting up of new branches.
Full History
2011 – 2014 Bank of America Programme Manager / Project Manager
2008 – 2011 HSBC Project Manager
2005 – 2008 Bank of America Technical Implementation Consultant
1990 - 2005 Bank of America Project Manager
1990 – 2005 Represented Bank of America EMEA with SWIFT
1999 Y2K client relationship manager, Bank of America.
1981 to 1990 Bank of America, held a variety of clerical roles - messenger, telex operator and SWIFT clerk,
payments clerk.
Cash Management, Payments, SWIFT, AML, CDD, SEPA, Faster Payments, Reconciliation, Ecommerce, E-Banking, digital banking, SWIFT FIN, SWIFT File Act, Electronic Payments, Sanctions, Reconciliation, Accounting. Vendor Management