Martha Ceron has over 20 years of experience in education, customer service, and administrative roles where she has utilized her bilingual abilities in English and Spanish. She has worked as a language teacher assistant developing lesson plans and materials for Spanish students. Currently, she serves as the office manager for Stonebridge Community School where she provides administrative support, translates documents, and assists visitors. Additionally, Martha works as a Spanish interpreter for medical settings and has taught Spanish to children at various schools.

1. Martha Ceron
7610 Vinewood Ct N ● Maple Grove, MN 55311 ● 612 807-4630
dudinsky32@hotmail.com
iselacrn@gmail.com
Experience:
Language Teacher Assistant:
Discuss assigned duties with classroom teachers in order to coordinate instructional efforts. Create lesson plans
for Native Spanish students to accelerate and build their grammar and vocabulary.
Prepare lesson materials, bulletin board displays, exhibits, equipment, and demonstrations. Present subject
matter to students under thedirection and guidance of teachers, using lectures, discussions, or supervised role-
playing methods. Tutor and assist children individually or in small groups or one-one basis in order to help
them master assignments and to reinforce learning concepts presented by teachers. .Supervise students in
classrooms. Grade test on the Grading Book system(TIES) . Conduct demonstrations for Cultural experiences
such handicrafts and cultural projects.
Office Manager- Stonebridge Community School, Minneapolis, MN ……………………presentemployer
Provides administrative/secretarial support to Principal, administrators and school staff by answering
composing, typing, word processing and/or formatting correspondence, newsletters, handbooks, reports and
programs. Greets and assists visitors, answers inquiries, provides information and directs to appropriateschool
areas, answers phones, provides information, takes and delivers messages and directs callers to appropriate
individual Registers new students;prepares enrollment packages. Maintains and updates master calendar for
the school year. Creates updates and maintains student classroom’s lists. Updates and maintains JMC Student
Record Management Software. Maximizes office productivity through proficient use of appropriatesoftware
applications and utilizes Blackboard Connect 5 (Mass Notification Service). Creates and maintains filing
systems and translates documents from English to Spanish. Diffuse conflicts and/or difficult situations as
needed in the school office. Monitors and coordinates office workflow including training and planning,
assigning and directing work of assigned office staff. Directly supervises office support staff. Performs other
job-related duties as assigned, including providing back-up coverage to other positions.Serves as an Interpreter
for conferences IEP meetings and school events.
Spanish Interpreter – Garden and Associates and The Language Banc, Minneapolis MN…………………..…………
present employer
Provide highly specialized medical field interpretations to facilitate cross- cultural communication.
Translate and relate concept and ideas between languages
Teacher– TheInt’l School of MN, Eden Prairie, MN,FuturaLanguage Professionals, Wauwatosa, WI / Mes Amis French
School, Hopkins, MN / ………………………………………………………….. 2005 to present
Teaching Spanish to kindergarten, pre-kindergarten children. Present a curriculum containing music, games
and cultural crafts. Introducing basic vocabulary and structurenecessary to engage in conversation. Guiding
children to build cognitive, social, emotional skills. Establish a positiverelationship with children and parents,
as well as with other staff
Spanish Instructor– Concordia Language Villages, St Croix, MN……………...….… seasonally since 2010
Present engaging cultural experiences for children from 5-12 years old. Teach Spanish language lessons and
provide learning opportunities through diverse activities such as cultural crafts, dance, reading, music and
singing traditional songs in Spanish
Bilingual Customer Service Representative– Medica, Minnetonka, MN……………...…… 2006 to 2008
Provided excellent customer service to Medica's Medicare and individual customers. Assisted in conflict
resolution and provided coverage and benefits information. Arranged transportation for members to and from
medical appointments. Activemember of the Social Committee, acting as the buyer for special events and
activities.
Customer Service Specialist– Assurant Health, Plymouth, MN……………………….....…… 2005 to 2006
Provided information and solutions for billing and claims questions. Utilized multiple computer systems to
access product and medical databases, as well as other relevant information to respond to inquiries.

2. Bilingual Customer RelationsAdvisor– Carlson Companies, Plymouth, MN…………….… 1996 to 2005
Provided English and Spanish language customer service to participants in incentives programs. Translated
client account material between languages. Recorded greetings and promotionalmessages in Spanish.
Promoted within the department to a supervisory level, responsible for more than 20 employees. Monitored
weekly reports assuring data accuracy and customer service quality.
Additional Competencies andActivities:
Childhood Development Program…………Hennepin Technical College, Brooklyn Park, MN
ICC Intercultural Communication Competence Course Management Center, University of MN
Bilingual, Fluent in English and Spanish (Spanish Native language)
Proficient with Microsoft Office Software - Word, Excel, PowerPoint, Outlook. Internet.
Maintain current Certification in CPR and First Aid. Certified Professional Interpreter.
References:
Available upon request.