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www.badenochandclark.com
Market insight
Business change
2015 Quarter 1
04 South East
06 Midlands
Contents
Business change
Page 4 0f 8 Market Insight | Business change | Badenoch & Clark Market Insight | Business change | Badenoch & Clark Page 5 0f 8
Badenoch & Clark’s business transformation, projects and change team
experienced an interesting year in 2014. The move from Q4 2014 to Q1 2015
marked a turning point as both the economy and level of confidence returned.
This shift has been particularly evident
in the interim space, which has seen
sustained growth in the requirement
for business transformation specialists,
together with a subtle change in the
skills required of them. The driver for
this appears to be a clear move away
from ‘change for remedy ‘ towards
‘transformation for growth’.
Roles in demand
A number of core themes are beginning to emerge,
as evidenced by our regular dialogue with both
candidates and clients. We have seen a steep increase
in interim project & programme roles which require a
“Communications” angle. Our clients are recognising
(that in complex organisations) there is an increased
need to communicate their messages around
transformation properly. This is a niche cluster of
people, and can prove difficult for clients to attract talent
in these areas.
We have taken on an increasing number of assignments
where we are retained to build projects and change
teams from scratch. Using our internal consultancy
expertise, we are able to advise and evidence experience
of identifying skills gaps and key areas for our customers
to recruit. Many clients are playing “catch up” from a
delivery perspective versus strategy/vision.
Supply vs. demand
Challenges in supply vs. demand lie most clearly in the PMO space.
There is a huge drive (both permanent and interim) to recruit
PMO professionals. There are more mid-tier jobs at £40k - £60k
(permanent) which has created a vacuum in skills, with many
candidates having multiple offers, ultimately driving up the average
salary in this area.
The digital sector remains an area which consistently demands high
quality interims. We identified this early last year and our dedicated
digital/media team continue to progress with new clients that have
come to us based on our knowledge of the best people available for
such contracts. Retail / FMCG clients have featured more so in Q1
2015 than ever before. The key reason for this is due to an increased
focus on aligning business or product teams with the overall
strategy. Partnership was the most regularly used word last year
and this looks to continue. Candidates with experience in brand-
oriented organisations have seen greater success in the recruitment
process. Rightly or wrongly this is down to the clients expectation
that there will be a “softer landing” from a cultural perspective. This
in turn has created a greater demand for sector-specific candidates
which (when not readily available) has increased our time to hire.
South East
The digital sector remains an area which
consistently demands high quality
interims.
Page 6 0f 8 Market Insight | Business change | Badenoch & Clark Market Insight | Business change | Badenoch & Clark Page 7 0f 8
Midlands
Several themes dominate the employment market at the moment. After several
years of austerity, businesses are positioning themselves for rebound and this is
visible in several key areas.
After redundancies and restructures at the start of the economic challenge,
organisations are now keen to position themselves for growth and this means
increasing their permanent bench strength.
The drive from above is that Businesses
and managers are still under pressure
to do more for less; so continuous
improvement, efficiency drives and
process improvement environments
continue to drive organisations and
recruitment.
Sector experience
In the financial services sectors, industry experience
is vital. These organisations continue to recruit
heavily, especially on regulatory and compliance
projects and programmes, which continue to
dominate this area.
The energy and utilities companies are also
recruiting heavily; several of these organisations
have restructured recently meaning that the
market has benefited from an influx of highly
skilled industry specialists. Industry regulation
and competitive advantage like ‘smart metering’
continue the drive for recruitment across this sector.
Digital change
Digital transformation and improved accessibility is driving a large
number of change projects at the moment. Aside from the technical
skills required to drive change, many businesses are now splitting
their IT Project divisions to reflect the distinction between IT related
skills and more generic, people and process related change skills.
This is often referred to in the industry as business projects/change,
as opposed to technical or IT projects.
Traditionally, project & transformation roles have sat within IT (due
to the nature of what’s driving the change). Now, many businesses
are restructuring their project & programme delivery functions
to ensure behavioural and process change in conjunction with
technical change. This ensures better delivery, increased change
management, and ensures the benefits of the project or programme
are realised.
There is also competition from large shared service centres that
have been set up across the region or are moving into the region -
RAC, ATS, Adecco, DTZ, UTC, Rentokil, Severn Trent, Lafarge Tarmac,
Deutsche bank, Lloyds and National Grid. These centres require huge
efficiency and improvement drives, coupled with the people required
to set up relocations of this scale.
Candidates with experience in agile project management are
in higher demand but short supply, particularly those who are
qualified. This is because these projects promote adaptive
planning, evolutionary development, early delivery and continuous
improvement, and encourage rapid and flexible response to change.
These skills are increasingly desirable for businesses that need to
see results quickly.
Candidates with
experience in agile
project management
are in higher demand
but short supply,
particularly those who
are qualified.
www.badenochandclark.com
© Badenoch & Clark 2014. All rights reserved. The information contained in this publication is intended for general purposes or guidance only.
It does not purport to constitute professional advice. Badenoch & Clark accepts no liability for the accuracy of the contents or any opinions expressed herein.
Contact us
Take the first step in a lasting partnership. Contact us to discuss your
career or business goals.
Birmingham
Part 5th Floor,
35 Livery Street,
Birmingham, B3 2PB
+44 (0)121 234 9200
birmingham@badenochandclark.com
Brighton
3rd Floor,
Ovest House,
58 West Street,
Brighton, BN1 2RA
+44 (0)1273 628 243
brighton@badenochandclark.com
Bristol
101 Victoria Street,
Bristol, BS1 6BH
+44 (0)117 930 8534
bristol@badenochandclark.com
Cambridge
53-54 Sidney Street,
Cambridge,
Cambridgeshire, CB2 3HX
+44 (0)122 341 7000
cambridge@badenochandclark.com
Glasgow
17a Blythswood Square,
Glasgow, G2 4AD
+44(0)141 220 6460
glasgow@badenochandclark.com
Leeds
First floor,
Civic Court,
Calverly Street,
Leeds, LS1 3ED
+44 (0)113 231 4545
leeds@badenochandclark.com
London
Millennium Bridge House,
2 Lambeth Hill,
London, EC4V 4BG
+44 (0)20 7634 0100
londoncity@badenochandclark.com
Milton Keynes
Part 2nd Floor,
Chancery House,
199 Silbury Boulevard,
Milton Keynes, MK9 1JL
+44 (0)190 820 2700
miltonkeynes@badenochandclark.com
Nottingham
3rd Floor Angel House,
12-13 Cheapside,
Nottingham, NG1 2HU
+44 (0)115 958 6777
nottingham@badenochandclark.com
Reading
3rd floor,
St Mary’s House,
Reading, RG1 2LG
+44 (0)118 959 1800
reading@badenochandclark.com
Edinburgh
3rd Floor,
The Capital Building,
13 St Andrew Square,
Edinburgh, EH 2AF
+44 (0)131 524 9020
edinburgh@badenochandclark.com
Manchester
12th Floor,
Lowry House,
17 Marble Street,
Spring Gardens
Manchester, M2 3AW
+44 (0)161 838 7920
manchester@badenochandclark.com
Middlesbrough
1o Albert Road,
Middlesbrough,
North Yorkshire, TS1 1QA
+44 (0)164 226 1019
middlesbrough@badenochandclark.com
Newcastle
Apollo House,
Northumberland Road,
Newcastle, NE1 8JF
+44 (0)191 269 9520
newcastle@badenochandclark.com
Norwich
41 Prince Of Wales Rd,
Norwich, NR1 1BL
+44 (0)1603 729 630
norwich@badenochandclark.com

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Market_Insight_Business-Change

  • 2. 04 South East 06 Midlands Contents Business change
  • 3. Page 4 0f 8 Market Insight | Business change | Badenoch & Clark Market Insight | Business change | Badenoch & Clark Page 5 0f 8 Badenoch & Clark’s business transformation, projects and change team experienced an interesting year in 2014. The move from Q4 2014 to Q1 2015 marked a turning point as both the economy and level of confidence returned. This shift has been particularly evident in the interim space, which has seen sustained growth in the requirement for business transformation specialists, together with a subtle change in the skills required of them. The driver for this appears to be a clear move away from ‘change for remedy ‘ towards ‘transformation for growth’. Roles in demand A number of core themes are beginning to emerge, as evidenced by our regular dialogue with both candidates and clients. We have seen a steep increase in interim project & programme roles which require a “Communications” angle. Our clients are recognising (that in complex organisations) there is an increased need to communicate their messages around transformation properly. This is a niche cluster of people, and can prove difficult for clients to attract talent in these areas. We have taken on an increasing number of assignments where we are retained to build projects and change teams from scratch. Using our internal consultancy expertise, we are able to advise and evidence experience of identifying skills gaps and key areas for our customers to recruit. Many clients are playing “catch up” from a delivery perspective versus strategy/vision. Supply vs. demand Challenges in supply vs. demand lie most clearly in the PMO space. There is a huge drive (both permanent and interim) to recruit PMO professionals. There are more mid-tier jobs at £40k - £60k (permanent) which has created a vacuum in skills, with many candidates having multiple offers, ultimately driving up the average salary in this area. The digital sector remains an area which consistently demands high quality interims. We identified this early last year and our dedicated digital/media team continue to progress with new clients that have come to us based on our knowledge of the best people available for such contracts. Retail / FMCG clients have featured more so in Q1 2015 than ever before. The key reason for this is due to an increased focus on aligning business or product teams with the overall strategy. Partnership was the most regularly used word last year and this looks to continue. Candidates with experience in brand- oriented organisations have seen greater success in the recruitment process. Rightly or wrongly this is down to the clients expectation that there will be a “softer landing” from a cultural perspective. This in turn has created a greater demand for sector-specific candidates which (when not readily available) has increased our time to hire. South East The digital sector remains an area which consistently demands high quality interims.
  • 4. Page 6 0f 8 Market Insight | Business change | Badenoch & Clark Market Insight | Business change | Badenoch & Clark Page 7 0f 8 Midlands Several themes dominate the employment market at the moment. After several years of austerity, businesses are positioning themselves for rebound and this is visible in several key areas. After redundancies and restructures at the start of the economic challenge, organisations are now keen to position themselves for growth and this means increasing their permanent bench strength. The drive from above is that Businesses and managers are still under pressure to do more for less; so continuous improvement, efficiency drives and process improvement environments continue to drive organisations and recruitment. Sector experience In the financial services sectors, industry experience is vital. These organisations continue to recruit heavily, especially on regulatory and compliance projects and programmes, which continue to dominate this area. The energy and utilities companies are also recruiting heavily; several of these organisations have restructured recently meaning that the market has benefited from an influx of highly skilled industry specialists. Industry regulation and competitive advantage like ‘smart metering’ continue the drive for recruitment across this sector. Digital change Digital transformation and improved accessibility is driving a large number of change projects at the moment. Aside from the technical skills required to drive change, many businesses are now splitting their IT Project divisions to reflect the distinction between IT related skills and more generic, people and process related change skills. This is often referred to in the industry as business projects/change, as opposed to technical or IT projects. Traditionally, project & transformation roles have sat within IT (due to the nature of what’s driving the change). Now, many businesses are restructuring their project & programme delivery functions to ensure behavioural and process change in conjunction with technical change. This ensures better delivery, increased change management, and ensures the benefits of the project or programme are realised. There is also competition from large shared service centres that have been set up across the region or are moving into the region - RAC, ATS, Adecco, DTZ, UTC, Rentokil, Severn Trent, Lafarge Tarmac, Deutsche bank, Lloyds and National Grid. These centres require huge efficiency and improvement drives, coupled with the people required to set up relocations of this scale. Candidates with experience in agile project management are in higher demand but short supply, particularly those who are qualified. This is because these projects promote adaptive planning, evolutionary development, early delivery and continuous improvement, and encourage rapid and flexible response to change. These skills are increasingly desirable for businesses that need to see results quickly. Candidates with experience in agile project management are in higher demand but short supply, particularly those who are qualified.
  • 5. www.badenochandclark.com © Badenoch & Clark 2014. All rights reserved. The information contained in this publication is intended for general purposes or guidance only. It does not purport to constitute professional advice. Badenoch & Clark accepts no liability for the accuracy of the contents or any opinions expressed herein. Contact us Take the first step in a lasting partnership. Contact us to discuss your career or business goals. Birmingham Part 5th Floor, 35 Livery Street, Birmingham, B3 2PB +44 (0)121 234 9200 birmingham@badenochandclark.com Brighton 3rd Floor, Ovest House, 58 West Street, Brighton, BN1 2RA +44 (0)1273 628 243 brighton@badenochandclark.com Bristol 101 Victoria Street, Bristol, BS1 6BH +44 (0)117 930 8534 bristol@badenochandclark.com Cambridge 53-54 Sidney Street, Cambridge, Cambridgeshire, CB2 3HX +44 (0)122 341 7000 cambridge@badenochandclark.com Glasgow 17a Blythswood Square, Glasgow, G2 4AD +44(0)141 220 6460 glasgow@badenochandclark.com Leeds First floor, Civic Court, Calverly Street, Leeds, LS1 3ED +44 (0)113 231 4545 leeds@badenochandclark.com London Millennium Bridge House, 2 Lambeth Hill, London, EC4V 4BG +44 (0)20 7634 0100 londoncity@badenochandclark.com Milton Keynes Part 2nd Floor, Chancery House, 199 Silbury Boulevard, Milton Keynes, MK9 1JL +44 (0)190 820 2700 miltonkeynes@badenochandclark.com Nottingham 3rd Floor Angel House, 12-13 Cheapside, Nottingham, NG1 2HU +44 (0)115 958 6777 nottingham@badenochandclark.com Reading 3rd floor, St Mary’s House, Reading, RG1 2LG +44 (0)118 959 1800 reading@badenochandclark.com Edinburgh 3rd Floor, The Capital Building, 13 St Andrew Square, Edinburgh, EH 2AF +44 (0)131 524 9020 edinburgh@badenochandclark.com Manchester 12th Floor, Lowry House, 17 Marble Street, Spring Gardens Manchester, M2 3AW +44 (0)161 838 7920 manchester@badenochandclark.com Middlesbrough 1o Albert Road, Middlesbrough, North Yorkshire, TS1 1QA +44 (0)164 226 1019 middlesbrough@badenochandclark.com Newcastle Apollo House, Northumberland Road, Newcastle, NE1 8JF +44 (0)191 269 9520 newcastle@badenochandclark.com Norwich 41 Prince Of Wales Rd, Norwich, NR1 1BL +44 (0)1603 729 630 norwich@badenochandclark.com