This document summarizes a workshop on using a dynamic reservation system to increase agility in enterprise projects. The workshop teaches participants how to sequence and select options to tackle projects using a probabilistic approach based on classes of service. Participants will learn about basic and mature models for an 8-week timeframe and try exercises to define classes of service and understand work types and velocities. The goal is to help participants better manage dependencies, visualize upcoming work, and increase predictability through the dynamic reservation system approach.

1. Dynamic Reservation System
Workshop for Enterprise Agility Europe
Maria Torrijos
Adevinta Spain
Jun 2019

2. Why this workshop?

3. Plan
Visualise
Collaborate

4. What to learn?

5. How to sequence and select the right
options to tackle
using classes of service as a
probabilistic approach.

6. Trying two Models

7. Basic
● Time (8 weeks)
● Assuming 1 Story
per week (as
objective)
● Skill oriented
● Type of work (risk
profile)

8. Mature
● Time (8 weeks)
● Classes of
service based on
throughput
● Type of work, skill
and Risk oriented

9. Define your classes of service
Guaranteed → 15
Min. delivery rate
Reserved → 11
Min. to mean
Option → 18
Mean to max.

10. Knowing work type & velocity

11. 2 to 4 Groups of work - exercises
Basic:
Goals
Increase 2% conversion
Deliver fixed date project
Mature:
Goals
1 KR reduce customer care
complaints
30% bug fixing demand
Deliver fixed date project

12. Wrap up

13. Manage dependencies across services and skills
Visualiseupcoming work
Increase predictability

15. Thanks!