The survey of 502 IT professionals found that: 1) 48% said their company takes action to block, throttle or ban streaming non-work content, and 34% have taken action to prepare for March Madness such as banning or throttling sports video. 2) Exceptions are made for CEOs and senior employees for content streaming policies. 3) 30% said their department monitors employees who violate content policies, while others rely on reminding employees or an honor system. 4) Social media sites like Facebook and video sites like Netflix are commonly restricted by content policies. 5) Some IT professionals expect stricter policies in the future, while many already work overtime to maintain networks during high usage periods like March

1. Nation’s IT Professionals prepare
for March Madness, other
streaming content
March 13, 2013
March Madness
Survey 2013

2. SURVEY BACKGROUND
Background
• Modis polled 502 employed IT professionals about their IT departments’
policies and actions towards streaming video, particularly around the March
Madness basketball season.
Methodology
• This telephone survey was conducted by Braun Research on behalf of Modis,
among a nationally representative sample of 502 IT professionals. The survey
was fielded from February 15-25, 2013. Results have a margin of error of +/-
4.4% at the 95% confidence level.
2
+
+ +

3. KEY FINDINGS
3
• IT departments are taking action against streaming non-work content at the
workplace, including March Madness
• Out of 502 employed IT professionals surveyed, 48 percent of IT professionals say their company
takes some level of action to block, throttle or ban streaming non-work content at the workplace.
• One-third (34 percent) say their IT departments have taken at least some action to prepare for
March Madness. Actions include banning March Madness video, throttling video feeds, or blocking
content outright.
• CEOs and senior employees are an exception to content streaming policies
• It pays to have the corner office. IT departments that have a company policy banning streaming
non-work content are more willing to make exceptions for the head of the company (66 percent) and
senior employees (52 percent).
• IT pros walk the talk. Despite their powerful position in the company, IT professionals don’t afford
themselves any special treatment. Just 12 percent will make exceptions for themselves when it
comes to the company’s content streaming policies.

4. KEY FINDINGS
4
• To enforce policies, some IT departments monitor users, others rely on honor
system
• Three in 10 (30 percent) IT professionals admit their departments monitor employees who are
violating content policies.
• To prepare for March Madness, some IT departments remind employees about the content
streaming policy (24 percent), while 23 percent ask employees not to visit sports sites on the honor
system.
• Social media and video streaming sites like Hulu/Netflix are included in content
restriction policies
• Of IT departments that currently block, throttle or ban streaming non-work content, seven in 10 (68
percent) currently place restrictions on a variety of different social and content streaming sites.
• Specific actions are taken against sites like Facebook (44 percent) and Netflix/Hulu (40 percent),
both of which are at the top of the list when it comes to throttling, blocking or banning certain content
at the workplace. Meanwhile, access to email isn’t a large concern with only 13 percent of IT
departments banning personal email sites.

5. KEY FINDINGS
5
• In the coming years, some IT professionals predict stricter content streaming
policies
• While nearly half (48 percent) of IT departments currently take some sort of action against
employees streaming non-work content, companies may start to tighten the reigns. Of those with
policies in place, three in 10 (29 percent) IT professionals believe their company’s content streaming
policies will become stricter over the next two years.
• Only 4 percent believe policies will become more relaxed.
• No rest for the weary – IT professionals put in extra hours when preparing for
events that may cause significant network burdens
• Many IT professionals admit to pulling extra hours on the job – and off – in order to prepare for an
event that might cause a significant network burden. Nearly half (46 percent) report having to work
overtime either on the weekend or during the week and 45 percent have had to skip lunch breaks in
order to prepare for these impending network burdens.
• A third (34 percent) have had to work during vacation and three in 10 (30 percent) have had work
overnight to prepare for network burdens.

6. MAIN FINDINGS
STREAMING POLICIES ARE BEING ENFORCED
CEOs and senior employees are the exception

7. IT DEPARTMENTS ARE TAKING ACTION AGAINST
STREAMING NON-WORK CONTENT
7
Out of 502 employed IT professionals surveyed, 48 percent of IT professionals say
their company takes some level of action to block, throttle or ban streaming non-
work content at the workplace.
Which
of
the
following,
if
any,
does
your
IT
department
do
at
your
workplace?
50%
4%
17%
17%
22%
30%
NA
-­‐
My
workplace
does
not
have
a
policy
against
throttling
or
streaming
any
Has
a
policy
specific
to
March
Madness
Blocks
streaming
content
Throttles
streaming
content
Has
a
company
policy
banning
streaming
non-­‐work
content
Monitors
employees
who
are
violating
web
content
policies
Q1) Which of the following, if any, does your IT department do at your workplace? (N=502)

8. CEOS, SENIOR EMPLOYEES ARE THE EXCEPTION
TO CONTENT STREAMING POLICIES
8
Senior
Employees
52%
CEO/President
66%
It pays to have the corner office. IT
Departments that have a company
policy banning streaming non-
work content are more willing to
make exceptions for the head of
the company
(66 percent) and senior
employees (52 percent).
IT pros walk the talk. Despite their powerful position in the company, IT professionals
don’t afford themselves any special treatment. Just 12 percent will make exceptions for
themselves when it comes to the company’s content streaming policies.
Q4) When it comes to your IT department's content streaming policy, for whom would you be willing to make an exception? (N=113
Note: Among respondents with a company policy banning streaming non-work content.

9. MAIN FINDINGS
IT DEPARTMENTS MONITOR USERS TO MAINTAIN
NETWORKS
IT professionals anticipate more strict policies in the future

10. TO ENFORCE POLICIES, SOME IT DEPARTMENTS
MONITOR USERS
10
IT
watches
users
Three
in
10
(30
percent)
IT
professionals
admit
their
departments
monitor
employees
who
are
viola:ng
content
policies
Q1) Which of the following, if any, does your IT department do at your workplace? (N=502)
Q7) Which of the following, if any, does your IT department do to prepare for March Madness? (N=502)

11. SOME IT PROFESSIONALS PREDICT MORE STRICT
CONTENT STREAMING POLICIES
11
Will
get
stricter
Will
get
more
relaxed
Q1) Which of the following, if any, does your IT department do at your workplace? (N=502)
Q3) Do you anticipate your IT department's content streaming policy at the workplace will get stricter, more relaxed or stay the same over
the next two years? (N=184)
While nearly half (48 percent) of IT departments currently take some sort of
action against employees streaming non-work content, companies anticipate
needing to tighten the reigns in the future

12. MAIN FINDINGS
SOCIAL MEDIA, VIDEO STREAMING, INCLUDED IN
CONTENT POLICIES
IT professionals work long hours maintaining networks

13. SOCIAL MEDIA AND VIDEO STREAMING SITES ARE
INCLUDED IN CONTENT RESTRICTION POLICIES
13
68%
Block,
throttle
or
ban
certain
social/
streaming
content
sites
at
work
IT departments with content
restrictions
Of IT departments that currently block, throttle or ban streaming non-work content,
seven in 10 (68 percent) currently place restrictions on a variety of different social
and content streaming sites.
Q2) Which of the following, if any, does your IT department actively throttle, block or ban at your workplace? (N=184)

14. IT PROFESSIONALS PUT IN EXTRA HOURS DURING
PERIODS OF HIGH NETWORK USAGE
14
Many IT professionals admit to pulling extra hours on the job – and off – in order to
prepare for an event that might cause a significant network burden.
Q5) To prepare for an event that might cause a significant network burden, which of the following, if any, have you had to do as an IT
professional? (N=502)
IT
departments
with
stricter
policies
feel
more
of
the
burden.
IT
professionals
that
work
for
companies
that
ban
streaming
non-­‐work
content
are
also
more
likely
to
have
worked
while
on
vaca@on
(42
percent)
to
prepare
for
network
burdens
than
those
that
don’t
have
any
policies
in
place
(22
percent).

15. March Madness Survey 2013
March 13, 2013?