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Human Resources Planning
Process
Dr Sorab Sadri and Prof. Jayashree
Sadri
The Process of Human Resource Planning
• Organizations need to do human resource
planning so they can meet business objectives
and gain a competitive advantage over
competitors.
– Human resource planning compares the present state
of the organization with its goals for the future
– Then identifies what changes it must make in its
human resources to meet those goals
Overview of the Human Resource Planning
Process
Human Resource Forecasting
• HR Forecasting attempts
to determine the supply
and demand for various
types of human resources,
and to predict areas
within the organization
where there will be labor
shortages or surpluses.
There are three major
steps to forecasting:
1. Forecasting the demand
for labor
2. Determining labor
supply
3. Determining labor
surpluses and shortages
HUMAN RESOURCE PLANNING
FORECASTING HR REQUIREMENTS (DEMAND ANALYSIS)
(Trying to predict future staffing needs)
Managerial Estimates
Sales Projections
Simulations
Vacancy Analysis (projected turnover)
FORECASTING HR AVAILABILITY (SUPPLY ANALYSIS)
(Predicting worker flows and availabilities)
Succession or Replacement Charts
Skills Inventories (use of HRIS)
Labor Market Analysis
Markov Analysis (Transition Matrix)
Personnel Ratios
Forecasting the Demand for Labor
Trend Analysis
• Constructing and applying statistical models that predict
labor demand for the next year, given relatively objective
statistics from the previous year.
Leading Indicators
• Objective measures that accurately predict future labor
demand.
CORRELATIONS/PROJECTIONS
SIZE OF HOSPITAL NUMBER OF NURSES
200 240
300 260
400 470
500 500
600 620
700 660
800 820
900 860
SIMULATION MODEL/REGRESSION FORECAST
TARGET STORES STAFFING FORECAST
MODEL
Y = 8 + .0011(X1) + .00004(X2) + .02(X3)
Y = Number of employees needed to staff the store
X1 = Square feet of sales space
X2 = Population of metropolitan area
X3 = Projected annual disposable income in millions of dollars
Y = 8 + .0011(50,000sq ft) + .00004(150,000popul) + .00000002($850 million)
Y = 8 + 55 + 6 + 17
Y = 86 employees needed at this store
VACANCY ANALYSIS
Historic departures used to project turnover
LEVEL # EMPL TURN % Expected Vacancies Expected to Remain
TOP MGMT 100 20 % 20 80
MID MGMT 200 24 % 48 152
LOW MGMT 600 22 % 132 468
SKILLED W 600 16% 96 504
ASSY WKRS 2000 12 % 240 1760
TOTALS 3500 536 2964
AVERAGE TURNOVER PERCENTAGE = 536 / 3500 = .1531
Determining Labor Supply
Predicting Worker Flows and Availabilities
• Succession or Replacement Charts
Who has been groomed/developed and is ready for promotion right NOW?
• Human Resource Information Systems (HRIS)
An employee database that can be searched when vacancies occur.
• Transition Matrices (Markov Analysis)
A chart that lists job categories held in one period and shows the proportion of
employees in each of those job categories in a future period.
It answers two questions:
1. “Where did people in each job category go?”
2. “Where did people now in each job category come from?
• Personnel / Yield Ratios
How much work will it take to recruit one new accountant?
SUCCESSION PLANNING
REPLACEMENT CHART
FOR EXECUTIVE POSITIONS
POSITION REPLACEMENT CARDS
FOR EACH INDIVIDUAL POSITION
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
POSITION WESTERN DIVISION SALES MANAGER
DANIEL BEALER Western Division Sales Mgr Outstanding Ready Now
PRESENT PROMOTION
POSSIBLE CANDIDATES CURRENT POSITION PERFORMANCE POTENTIAL
SHARON GREEN Western Oregon Sales Manager Outstanding
Ready Now
GEORGE WEI N. California Sales Manager Outstanding
Needs Training
HARRY SHOW Idaho/Utah Sales Manager Satisfactory Needs Training
TRAVIS WOOD Seattle Area Sales Manager Satisfactory Questionable
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
HUMAN RESOURCE INFORMATION SYSTEMS
(HRIS)
PERSONAL DATA
Age, Gender, Dependents, Marital status, etc
EDUCATION & SKILLS
Degrees earned, Licenses, Certifications
Languages spoken, Specialty skills
Ability/knowledge to operate specific machines/equipment/software
JOB HISTORY
Job Titles held, Location in Company, Time in each position, etc.
Performance appraisals, Promotions received, Training & Development
MEMBERSHIPS & ACHIEVEMENTS
Professional Associations, Recognition and Notable accomplishments
PREFERENCES & INTERESTS
Career goals, Types of positions sought
Geographic preferences
CAPACITY FOR GROWTH
Potential for advancement, upward mobility and growth in the company
Transition Matrix
Example for an Auto Parts Manufacturer
MARKOV ANALYSIS
(STATISTICAL REPLACEMENT ANALYSIS)
TO:  A TRANSITION MATRIX
FROM:
TOP MID LOW SKILLED ASSY EXIT
TOP .80 .02 .18
MID .10 .76 .04 .10
LOW .06 .78 .01 .15
SKILL .01 .84 .15
ASSY .05 .88 .07
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
MARKOV ANALYSIS – 2
(Captures effects of internal transfers)
(Start = 3500) A TRANSITION MATRIX
FROM/ TO:  TOP MID LOW SKILLED ASSY EXIT
TOP 100 .80 .02 .18
MID 200 .10 .76 .04 .10
LOW 600 .06 .78 .01 .15
SKILL 600 .01 .84 .15
ASSY 2000 .05 .88 .07
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
END YR WITH: 100 190 482 610 1760 [358 left]
NEED RECRUITS ? 0 10 118 240* 368 tot
NEED LAYOFFS ? (10)* (10) tot
KEEP STABLE 100 200 600 600 2000 = 3500 Tot
MARKOV ANALYSIS – 3
(Anticipates Changes in Employment Levels)
Employment needs are changing. We need a 10% increase in skilled workers
(660), and a 15% decrease in assembly workers (1700) by year’s end.
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
(Start = 3500) A TRANSITION MATRIX
FROM/ TO:  TOP MID LOW SKILLED ASSY EXIT
TOP 100 .80 .02 .18
MID 200 .10 .76 .04 .10
LOW 600 .06 .78 .01 .15
SKILL 600 .01 .84 .15
ASSY 2000 .05 .88 .07
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
END YR WITH: 100 190 482 610 1760 [358 left]
NEED RECRUITS ? 0 10 118 50*
NEED LAYOFFS ? (60)*
NEW LEVELS 100 200 600 600 1700 = 3260 tot
Determining Labor Surplus or Shortage
• Based on the forecasts for labor demand and
supply, the planner can compare the figures to
determine whether there will be a shortage or
surplus of labor for each job category.
• Determining expected shortages and surpluses
allows the organization to plan how to address
these challenges.
PERSONNEL / YIELD RATIOS
Past experience has developed these yield ratios for recruiting a Cost Accountant:
FOR EVERY 12 APPLICATIONS RECEIVED, ONLY 1 LOOKS
PROMISING ENOUGH TO INVITE FOR AN INTERVIEW
OF EVERY 5 PERSONS INTERVIEWED, ONLY 1 IS ACTUALLY
OFFERED A POSITION IN THE ORGANIZATION
OF EVERY 3 JOB OFFERS MADE, ONLY 2 ACCEPT THE POSITION
OF EVERY 10 NEW WORKERS WHO BEGIN THE TRAINING
PROGRAM, ONLY 9 SUCCESSFULLY COMPLETE THE PROGRAM
THUS: 100 APPLICATIONS MUST BE RECEIVED, so that
8.33 JOB INTERVIEWS CAN BE HELD, so that
1.67 JOB OFFERS CAN BE MADE, and
1.11 PEOPLE MUST BE TRAINED, so that we get
ONE NEW COST ACCOUNTANT!!!

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Manpower planning process

  • 1. Human Resources Planning Process Dr Sorab Sadri and Prof. Jayashree Sadri
  • 2. The Process of Human Resource Planning • Organizations need to do human resource planning so they can meet business objectives and gain a competitive advantage over competitors. – Human resource planning compares the present state of the organization with its goals for the future – Then identifies what changes it must make in its human resources to meet those goals
  • 3. Overview of the Human Resource Planning Process
  • 4. Human Resource Forecasting • HR Forecasting attempts to determine the supply and demand for various types of human resources, and to predict areas within the organization where there will be labor shortages or surpluses. There are three major steps to forecasting: 1. Forecasting the demand for labor 2. Determining labor supply 3. Determining labor surpluses and shortages
  • 5. HUMAN RESOURCE PLANNING FORECASTING HR REQUIREMENTS (DEMAND ANALYSIS) (Trying to predict future staffing needs) Managerial Estimates Sales Projections Simulations Vacancy Analysis (projected turnover) FORECASTING HR AVAILABILITY (SUPPLY ANALYSIS) (Predicting worker flows and availabilities) Succession or Replacement Charts Skills Inventories (use of HRIS) Labor Market Analysis Markov Analysis (Transition Matrix) Personnel Ratios
  • 6. Forecasting the Demand for Labor Trend Analysis • Constructing and applying statistical models that predict labor demand for the next year, given relatively objective statistics from the previous year. Leading Indicators • Objective measures that accurately predict future labor demand.
  • 7. CORRELATIONS/PROJECTIONS SIZE OF HOSPITAL NUMBER OF NURSES 200 240 300 260 400 470 500 500 600 620 700 660 800 820 900 860
  • 8. SIMULATION MODEL/REGRESSION FORECAST TARGET STORES STAFFING FORECAST MODEL Y = 8 + .0011(X1) + .00004(X2) + .02(X3) Y = Number of employees needed to staff the store X1 = Square feet of sales space X2 = Population of metropolitan area X3 = Projected annual disposable income in millions of dollars Y = 8 + .0011(50,000sq ft) + .00004(150,000popul) + .00000002($850 million) Y = 8 + 55 + 6 + 17 Y = 86 employees needed at this store
  • 9. VACANCY ANALYSIS Historic departures used to project turnover LEVEL # EMPL TURN % Expected Vacancies Expected to Remain TOP MGMT 100 20 % 20 80 MID MGMT 200 24 % 48 152 LOW MGMT 600 22 % 132 468 SKILLED W 600 16% 96 504 ASSY WKRS 2000 12 % 240 1760 TOTALS 3500 536 2964 AVERAGE TURNOVER PERCENTAGE = 536 / 3500 = .1531
  • 10. Determining Labor Supply Predicting Worker Flows and Availabilities • Succession or Replacement Charts Who has been groomed/developed and is ready for promotion right NOW? • Human Resource Information Systems (HRIS) An employee database that can be searched when vacancies occur. • Transition Matrices (Markov Analysis) A chart that lists job categories held in one period and shows the proportion of employees in each of those job categories in a future period. It answers two questions: 1. “Where did people in each job category go?” 2. “Where did people now in each job category come from? • Personnel / Yield Ratios How much work will it take to recruit one new accountant?
  • 11. SUCCESSION PLANNING REPLACEMENT CHART FOR EXECUTIVE POSITIONS POSITION REPLACEMENT CARDS FOR EACH INDIVIDUAL POSITION - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - POSITION WESTERN DIVISION SALES MANAGER DANIEL BEALER Western Division Sales Mgr Outstanding Ready Now PRESENT PROMOTION POSSIBLE CANDIDATES CURRENT POSITION PERFORMANCE POTENTIAL SHARON GREEN Western Oregon Sales Manager Outstanding Ready Now GEORGE WEI N. California Sales Manager Outstanding Needs Training HARRY SHOW Idaho/Utah Sales Manager Satisfactory Needs Training TRAVIS WOOD Seattle Area Sales Manager Satisfactory Questionable - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
  • 12. HUMAN RESOURCE INFORMATION SYSTEMS (HRIS) PERSONAL DATA Age, Gender, Dependents, Marital status, etc EDUCATION & SKILLS Degrees earned, Licenses, Certifications Languages spoken, Specialty skills Ability/knowledge to operate specific machines/equipment/software JOB HISTORY Job Titles held, Location in Company, Time in each position, etc. Performance appraisals, Promotions received, Training & Development MEMBERSHIPS & ACHIEVEMENTS Professional Associations, Recognition and Notable accomplishments PREFERENCES & INTERESTS Career goals, Types of positions sought Geographic preferences CAPACITY FOR GROWTH Potential for advancement, upward mobility and growth in the company
  • 13. Transition Matrix Example for an Auto Parts Manufacturer
  • 14. MARKOV ANALYSIS (STATISTICAL REPLACEMENT ANALYSIS) TO:  A TRANSITION MATRIX FROM: TOP MID LOW SKILLED ASSY EXIT TOP .80 .02 .18 MID .10 .76 .04 .10 LOW .06 .78 .01 .15 SKILL .01 .84 .15 ASSY .05 .88 .07 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
  • 15. MARKOV ANALYSIS – 2 (Captures effects of internal transfers) (Start = 3500) A TRANSITION MATRIX FROM/ TO:  TOP MID LOW SKILLED ASSY EXIT TOP 100 .80 .02 .18 MID 200 .10 .76 .04 .10 LOW 600 .06 .78 .01 .15 SKILL 600 .01 .84 .15 ASSY 2000 .05 .88 .07 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - END YR WITH: 100 190 482 610 1760 [358 left] NEED RECRUITS ? 0 10 118 240* 368 tot NEED LAYOFFS ? (10)* (10) tot KEEP STABLE 100 200 600 600 2000 = 3500 Tot
  • 16. MARKOV ANALYSIS – 3 (Anticipates Changes in Employment Levels) Employment needs are changing. We need a 10% increase in skilled workers (660), and a 15% decrease in assembly workers (1700) by year’s end. - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - (Start = 3500) A TRANSITION MATRIX FROM/ TO:  TOP MID LOW SKILLED ASSY EXIT TOP 100 .80 .02 .18 MID 200 .10 .76 .04 .10 LOW 600 .06 .78 .01 .15 SKILL 600 .01 .84 .15 ASSY 2000 .05 .88 .07 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - END YR WITH: 100 190 482 610 1760 [358 left] NEED RECRUITS ? 0 10 118 50* NEED LAYOFFS ? (60)* NEW LEVELS 100 200 600 600 1700 = 3260 tot
  • 17. Determining Labor Surplus or Shortage • Based on the forecasts for labor demand and supply, the planner can compare the figures to determine whether there will be a shortage or surplus of labor for each job category. • Determining expected shortages and surpluses allows the organization to plan how to address these challenges.
  • 18. PERSONNEL / YIELD RATIOS Past experience has developed these yield ratios for recruiting a Cost Accountant: FOR EVERY 12 APPLICATIONS RECEIVED, ONLY 1 LOOKS PROMISING ENOUGH TO INVITE FOR AN INTERVIEW OF EVERY 5 PERSONS INTERVIEWED, ONLY 1 IS ACTUALLY OFFERED A POSITION IN THE ORGANIZATION OF EVERY 3 JOB OFFERS MADE, ONLY 2 ACCEPT THE POSITION OF EVERY 10 NEW WORKERS WHO BEGIN THE TRAINING PROGRAM, ONLY 9 SUCCESSFULLY COMPLETE THE PROGRAM THUS: 100 APPLICATIONS MUST BE RECEIVED, so that 8.33 JOB INTERVIEWS CAN BE HELD, so that 1.67 JOB OFFERS CAN BE MADE, and 1.11 PEOPLE MUST BE TRAINED, so that we get ONE NEW COST ACCOUNTANT!!!

Editor's Notes

  1. Trends and events that affect the economy also create opportunities and problems in obtaining human resources. To prepare for and respond to these challenges, organizations engage in human resource planning – defined in Chapter 1 as identifying the numbers and types of employees the organization will require to meet its objectives.
  2. Figure 5.1 shows the human resource planning process. The process consists of three stages: Forecasting Goal setting and strategic planning Program implementation and evaluation
  3. The first step in human resource planning is forecasting. The primary goal is to predict which areas of the organization will experience labor shortages or surpluses.
  4. Usually an organization forecasts demand for specific job categories or skill areas. After identifying the relevant job categories or skills, the planner investigates the likely demand for each. The planner must forecast whether the need for people with the necessary skills and experience will increase or decrease. There are several ways of making such forecasts.
  5. Once a company has forecast the demand for labor, it needs an indication of the firm’s labor supply.
  6. Table 5.1 is an example of a transitional matrix. Matrices such as this one are extremely useful for charting historical trends in the company’s labor supply.
  7. Issues related to a labor surplus or shortage can pose serious challenges for the organization.