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Q4 2009
Manpower
Employment
Outlook Survey
United States

A Manpower Research Report
Q4/09
Manpower Employment Outlook Survey United States




Contents

United States Employment Outlook                                                                                   1
Regional Comparisons



Global Employment Outlook                                                                                          7

About the Survey                                                                                                   8

About Manpower                                                                                                     9



Please note that throughout this report, the figure used in all graphs is the “Net Employment Outlook.” This figure
is derived by taking the percentage of employers anticipating an increase in hiring activity and subtracting from this
the percentage of employers that expect to see a decrease in employment at their location in the next quarter. In
addition, percentage totals may not equal 100% due to rounding.
United States Employment Outlook
More than 28,000 interviews have been conducted with                        When seasonal variations are removed from the data,
employers within 201 Metropolitan Statistical Areas                         the results suggest that employers expect a slight
(MSAs) in the United States and Puerto Rico to                              decrease in the rate of hiring when compared to
measure employment trends between October and                               Quarter 3 2009. The fourth quarter Net Employment
December 2009. The mix of industries within the                             Outlook for the U.S. is considerably weaker than one
survey follows the North American Industry                                  year ago at this time.
Classification System (NAICS) Supersectors and is
                                                                            According to seasonally adjusted regional data,
structured to be representative of the U.S. economy.
                                                                            employers in the South report a slight increase in hiring
All participants were asked, “How do you anticipate
                                                                            expectations compared to Quarter 3 2009, while
total employment at your location to change in the three
                                                                            employers in the Midwest and West expect the hiring
months to the end of December 2009 as compared to
                                                                            pace to remain nearly unchanged. Employers in the
the current quarter?”
                                                                            Northeast are anticipating a moderate decrease and
Among U.S. employers surveyed, 12% expect to add                            expect the weakest hiring conditions for Quarter 4 2009.
to their workforces, and 14% expect a decline in staff
                                                                            Employers across all regions anticipate a considerable
levels during Quarter 4 2009. Sixty-nine percent
                                                                            decrease in hiring activity compared to one year ago.
anticipate no change in the hiring pace, while 5%
are undecided about their October – December
hiring plans.

                                                                                                       Net Employment       Seasonally
                                 Increase               Decrease        No Change         Don’t Know
                                                                                                           Outlook           Adjusted
                                    %                      %                 %                    %           %                 %
   Quarter 4 2009                  12                      14               69                    5           -2                -3
   Quarter 3 2009                  15                      13               67                    5           2                 -2
   Quarter 2 2009                  15                      14               67                    4           1                 -1
   Quarter 1 2009                  16                      13               67                    5           3                 10
   Quarter 4 2008                  22                      13               59                    6           9                  9


 35
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  5
  0
 -5
       ’89    ’90    ’91   ’92     ’93      ’94   ’95     ’96   ’97   ’98   ’99 ’00 ’01 ’02 ’03 ’04         ’05     ’06 ’07 ’08 ’09
                                                                              Seasonally Adjusted Outlook         Net Employment Outlook
No bar indicates Net Employment Outlook of zero. Revised methodology effective Quarter 1 2009.




The results of the Manpower Employment Outlook Survey in the United States include Puerto Rico.

                                                                                                                                         1
Manpower Employment Outlook Survey United States


Industry Sector Comparisons
For Quarter 4 2009, employers in five of the 13 industry      more positive about employment prospects, predicting
sectors, Wholesale & Retail Trade, Financial Activities,      a moderate increase in hiring levels. Durable and
Professional & Business Services, Education & Health          Nondurable Goods Manufacturing, Wholesale & Retail
Services and Leisure & Hospitality, anticipate a positive     Trade and Government foresee a slight decrease in
Outlook. Employers in Mining, Construction, Durable           hiring plans. Transportation & Utilities and Professional
and Non-Durable Goods Manufacturing, Transportation           & Business Services employers predict a moderate
& Utilities, Information, Government and Other Services       decrease in the hiring pace, while employers in
anticipate a negative Outlook for October –                   Construction and Leisure & Hospitality foresee a
December 2009.                                                considerable decrease. Employers in Mining,
                                                              Information, Financial Activities and Other Services
When the industry sector data is compared quarter-
                                                              expect staff levels to remain unchanged.
over-quarter, employers in one of the 13 industry
sectors surveyed, Education & Health Services, are


                                                                                      Net Employment     Net Employment
                                       Increase   Decrease   No Change   Don’t Know
                                                                                      Outlook Q4 2009    Outlook Q3 2009
                                          %          %           %            %              %                  %
    Construction                         10          20          65           5              -10                2
    Education & Health Services          13          11          72           4               2                 -4
    Financial Activities                 10          9           78           3               1                 2
    Government                            9          17          70           4              -8                 -4
    Information                           9          14          73           4              -5                 -4
    Leisure & Hospitality                18          16          63           3               2                 18
    Manufacturing – Durable Goods        10          18          68           4              -8                 -6
    Manufacturing – Nondurable Goods     11          14          72           3              -3                 0
    Mining                                8          17          72           3              -9                 -9
    Other Services                       10          11          76           3              -1                 0
    Professional & Business Services     15          12          69           4               3                  8
    Transportation & Utilities           10          19          67           4              -9                 -3
    Wholesale & Retail Trade             19          12          65           4              7                   9


Industry sector adjustments
Effective with the Quarter 1 2009 report, the 13              This mix of industries is structured to be representative of
industries in the survey follow the North American            the U.S. economy. Because of the adjustment,
Industry Classification System (NAICS) Supersectors,          seasonally adjusted data for individual industries is not
with Durable and Nondurable Goods Manufacturing               currently available. In addition, results for the Mining
reported separately.                                          sector are reported only in the national survey data to
                                                              ensure statistical accuracy.




2
Regional Comparisons
Midwest -2 (-3)%
In the Midwest, 12% of employers surveyed expect to                            expectations. Durable Goods Manufacturing,
increase their staff levels for Quarter 4 2009 and 14%                         Professional & Business Services, Education & Health
anticipate a decrease in the hiring pace, leading to a Net                     Services and Other Services employers anticipate an
Employment Outlook of -2%. When seasonal variations                            increase in hiring activity. Employers in Nondurable
are removed from the data, the employment forecast for                         Goods Manufacturing, Wholesale & Retail Trade and
the Midwest is similar to Quarter 3 2009. The Outlook is                       Information foresee a slight decrease in hiring intentions
considerably weaker when compared to one year ago at                           compared to three months ago. Construction, Leisure &
this time.                                                                     Hospitality and Government employers foresee a
                                                                               considerable decrease in hiring plans. Transportation &
Employers in four of the 12 industry sectors surveyed in
                                                                               Utilities and Financial Activities employers expect the
the Midwest predict an upswing in hiring activity for
                                                                               hiring pace to remain stable.
Quarter 4 2009 when compared to Quarter 3 2009

                                                                                                                Net Employment         Seasonally
                                                 Increase      Decrease          No Change     Don’t Know
                                                                                                                    Outlook             Adjusted
                                                    %                %               %               %                     %                 %
  All Industries – Midwest                         12                14              70              4                     -2               -3
  Construction                                     11                22              61              6                     -11               –
  Education & Health Services                      10                12              75              3                     -2                –
  Financial Activities                             10                7               81              2                     3                 –
  Government                                        5                18              71              6                     -13               –
  Information                                       9                15              72              4                     -6                –
  Leisure & Hospitality                            20                15              64              1                     5                 –
  Manufacturing – Durable Goods                    13                17              67              3                     -4                –
  Manufacturing – Nondurable Goods                 12                13              72              3                     -1                –
  Other Services                                    9                8               80              3                     1                 –
  Professional & Business Services                 17                11              68              4                      6                –
  Transportation & Utilities                       10                18              68              4                     -8                –
  Wholesale & Retail Trade                         18                12              66              4                      6                –


 35
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 10
  5
  0
 -5
       ’89      ’90      ’91   ’92   ’93   ’94     ’95   ’96   ’97       ’98   ’99 ’00 ’01 ’02 ’03 ’04               ’05     ’06 ’07 ’08 ’09
                                                                                 Seasonally Adjusted Outlook               Net Employment Outlook
No bar indicates Net Employment Outlook of zero. Revised methodology effective Quarter 1 2009.




The Midwest Region comprises the following states: Illinois, Indiana, Iowa, Kansas, Michigan, Minnesota, Missouri, Nebraska, North Dakota, Ohio, South
Dakota, Wisconsin. Because the industry sector reporting method has been changed effective Quarter 1 2009, seasonally adjusted data for individual
industries is not currently available.

                                                                                                                                                    3
Manpower Employment Outlook Survey United States


Northeast -4 (-5)%
Eleven percent of employers surveyed in the Northeast                            compared with three months ago. Employers indicate
expect to increase staff levels, while 15% expect to cut                         slight increases in hiring pace for the Nondurable Goods
payrolls, resulting in a Net Employment Outlook of -4%                           Manufacturing compared to Quarter 3 2009. Employers
for Quarter 4 2009. The seasonally adjusted survey data                          in Durable Goods Manufacturing and Transportation &
reflects a moderate decrease in the hiring pace                                  Utilities expect relatively stable hiring plans. The Financial
compared to Quarter 3 2009 and a considerable                                    Activities and Government sectors are expecting
decrease in hiring compared to one year ago at this                              employment rates to decrease slightly. Wholesale &
time. The Northeast has the weakest Outlook of the                               Retail Trade, Information and Other Services employers
regions surveyed.                                                                anticipate a moderate decline in hiring activity when
                                                                                 compared to the July – September period. Construction,
Among the 12 industry sectors surveyed, employers in
                                                                                 Professional & Business Services and Leisure &
Education & Health Services anticipate a moderate
                                                                                 Hospitality employers have the weakest Outlook, as they
increase in hiring trends for Quarter 4 2009 when
                                                                                 anticipate a considerable decline in hiring.

                                                                                                                   Net Employment          Seasonally
                                                   Increase      Decrease          No Change      Don’t Know
                                                                                                                       Outlook              Adjusted
                                                      %                %               %                %                     %                  %
    All Industries – Northeast                       11                15              70               4                     -4                 -5
    Construction                                     10                18              67               5                     -8                 –
    Education & Health Services                      13                9               75               3                     4                  –
    Financial Activities                              7                9               81               3                     -2                 –
    Government                                        7                12              77               4                     -5                 –
    Information                                       7                16              73               4                     -9                 –
    Leisure & Hospitality                            17                21              60               2                     -4                 –
    Manufacturing – Durable Goods                     9                18              68               5                     -9                 –
    Manufacturing – Nondurable Goods                 12                13              71               4                     -1                 –
    Other Services                                    8                11              78               3                     -3                 –
    Professional & Business Services                 12                12              72               4                     0                  –
    Transportation & Utilities                       13                21              64               2                     -8                 –
    Wholesale & Retail Trade                         19                15              61               5                      4                 –


 30
 25
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 10
    5
    0
    -5
-10
         ’89      ’90      ’91   ’92   ’93   ’94     ’95   ’96   ’97       ’98   ’99 ’00 ’01 ’02 ’03 ’04                ’05     ’06 ’07 ’08 ’09
                                                                                   Seasonally Adjusted Outlook                Net Employment Outlook
Revised methodology effective Quarter 1 2009.




The Northeast Region comprises the following states: Connecticut, Maine, Massachusetts, New Hampshire, New Jersey, New York, Pennsylvania, Rhode Island,
Vermont. Because the industry sector reporting method has been changed effective Quarter 1 2009, seasonally adjusted data for individual industries is not
currently available.

4
South 0 (0)%
In the South, 13% of employers surveyed expect to                                expected in the Nondurable Goods Manufacturing,
increase staff levels, and 13% plan to cut payrolls,                             Wholesale & Retail Trade, Information, and Financial
resulting in a Net Employment Outlook of 0%. When                                Activities and Education & Health Services sectors.
seasonal variations are removed from the data, the                               Durable Goods Manufacturing, Transportation & Utilities
Quarter 4 2009 employment forecast is slightly stronger                          and Government sector employers expect a slight
than Quarter 3 2009 but considerably weaker                                      decrease compared to the July – September period.
compared to one year ago at this time.                                           Employers in Construction, Professional & Business
                                                                                 Services and Leisure & Hospitality report the weakest
Employers in Other Services anticipate a slight uptick in
                                                                                 Outlook in the South with a moderate decrease in hiring
hiring when compared to three months ago. Five
                                                                                 compared to Quarter 3 2009.
industry sectors foresee steady hiring plans, and six
industry sectors surveyed in the South foresee
weakening job prospects. Job market stability is


                                                                                                                     Net Employment          Seasonally
                                                 Increase        Decrease         No Change        Don’t Know
                                                                                                                         Outlook              Adjusted
                                                    %                  %                %                %                      %                  %
  All Industries – South                           13                  13              70                 4                     0                  0
  Construction                                      9                  17              69                 5                     -8                 –
  Education & Health Services                      13                  11              73                 3                     2                  –
  Financial Activities                             11                  10              77                 2                     1                  –
  Government                                       11                  14              71                 4                     -3                 –
  Information                                       8                  13              74                 5                     -5                 –
  Leisure & Hospitality                            20                  13              64                 3                     7                  –
  Manufacturing – Durable Goods                    10                  18              68                 4                     -8                 –
  Manufacturing – Nondurable Goods                 11                  14              72                 3                     -3                 –
  Other Services                                   11                  11              76                 2                     0                  –
  Professional & Business Services                 14                  11              71                 4                      3                 –
  Transportation & Utilities                       10                  17              68                 5                     -7                 –
  Wholesale & Retail Trade                         19                  11              66                 4                      8                 –


 35
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 15
 10
   5
   0
  -5
       ’89      ’90      ’91   ’92   ’93   ’94     ’95    ’96    ’97       ’98   ’99 ’00 ’01 ’02 ’03 ’04                  ’05     ’06 ’07 ’08 ’09
                                                                                   Seasonally Adjusted Outlook                  Net Employment Outlook
No bar indicates Net Employment Outlook of zero. Revised methodology effective Quarter 1 2009.




The South Region comprises Puerto Rico and the following states: Alabama, Arkansas, Delaware, District of Columbia, Florida, Georgia, Kentucky, Louisiana,
Maryland, Mississippi, North Carolina, Oklahoma, South Carolina, Tennessee, Texas, Virginia, West Virginia. Because the industry sector reporting method has
been changed effective Quarter 1 2009, seasonally adjusted data for individual industries is not currently available.

                                                                                                                                                           5
Manpower Employment Outlook Survey United States


West -3 (-3)%
Among employers surveyed in the West, 13% plan to                                    expect a slightly stronger hiring pace for Quarter 4
add staff, while 16% anticipate a decline in payrolls for                            2009, while Durable Good Manufacturing and
the final months of 2009, resulting in a Net Employment                              Wholesale & Retail Trade sector employers foresee
Outlook of -3% for Quarter 4 2009. According to                                      minimal changes. Eight industry sectors anticipate
seasonally adjusted survey results, employers in the                                 declines in staff levels for the September – December
West anticipate relatively stable hiring compared to                                 period compared to Quarter 3 2009. Professional &
Quarter 3 2009 and a considerable decrease in hiring                                 Business Services and Government employers predict
compared to one year ago.                                                            slight decreases in the hiring pace, while Non-Durable
                                                                                     Goods Manufacturing, Financial Activities and Other
                                                                                     Services sector employers predict a moderate decrease
Among the 12 industry sectors surveyed in the West,                                  in their plans to hire compared to three months ago.
Education & Health Services employers are expecting                                  Employers in the Construction, Transportation & Utilities
the most promising quarter-over-quarter change, with a                               and Leisure & Hospitality sectors expect a more
considerable increase in hiring intentions when                                      significant hiring slow-down for Quarter 4 2009.
compared to Quarter 3 2009. Information employers


                                                                                                                 Net Employment       Seasonally
                                                   Increase         Decrease          No Change    Don’t Know
                                                                                                                     Outlook           Adjusted
                                                      %                   %                %            %                  %               %
    All Industries – West                            13                   16               67           4                  -3              -3
    Construction                                      9                   24               60           7              -15                 –
    Education & Health Services                      14                   14               67           5                  0               –
    Financial Activities                              9                   11               78           2                  -2              –
    Government                                       9                    23               63           5              -14                 –
    Information                                      13                   14               72           1                  -1              –
    Leisure & Hospitality                            15                   18               64           3                  -3              –
    Manufacturing – Durable Goods                     9                   17               68           6                  -8              –
    Manufacturing – Nondurable Goods                 12                   14               72           2                  -2              –
    Other Services                                   11                   15               71           3                  -4              –
    Professional & Business Services                 17                   14               65           4                  3               –
    Transportation & Utilities                        9                   21               67           3              -12                 –
    Wholesale & Retail Trade                         20                   12               64           4               8                  –


 35
 30
 25
 20
 15
 10
    5
    0
    -5
         ’89      ’90      ’91   ’92   ’93   ’94     ’95      ’96   ’97        ’98   ’99 ’00 ’01 ’02 ’03 ’04         ’05     ’06 ’07 ’08 ’09
                                                                                       Seasonally Adjusted Outlook         Net Employment Outlook
No bar indicates Net Employment Outlook of zero. Revised methodology effective Quarter 1 2009.

The West Region comprises the following states: Alaska, Arizona, California, Colorado, Hawaii, Idaho, Montana, Nevada, New Mexico, Oregon, Utah,
Washington, Wyoming. Because the industry sector reporting method has been changed effective Quarter 1 2009, seasonally adjusted data for individual
industries is not currently available.

6
Global Employment Outlook
Over 72,000 employers were interviewed across 35               Employment prospects are most favorable in India,
countries and territories to measure anticipated               Brazil, Colombia, Peru, China, Australia, Singapore,
employment trends* between October and December                Costa Rica, Canada, Taiwan and Poland. Employer
2009. Manpower surveys employers in Brazil for the             hiring expectations are weakest in Romania, Spain,
first time this quarter, expanding the reach of the            Ireland, Japan and Mexico.
Manpower Employment Outlook Survey to four key
                                                               On a regional basis, employment prospects remain
labor markets in South America.
                                                               mixed. However, there are indications that the
Employers in 17 of the 35 countries and territories            stabilization of labor markets first noted in Quarter 3
Manpower surveys expect to add to their workforces in          2009 is continuing with Outlooks improving in nearly
Quarter 4 2009. Where quarter-over-quarter                     two thirds of the countries and territories surveyed. In
comparisons are available, Outlooks improve in 20 of           the Asia Pacific region, job prospects improve quarter-
34 countries and territories indicating an easing in the       over-quarter in six of the eight countries and territories
pattern of layoffs prevalent in the past several quarters.     surveyed. In the Europe, Middle East & Africa (EMEA)
Where year-over-year comparisons can be made, hiring           region, Outlooks improve from three months ago in
expectations are weaker in 31 of 33 countries and              eight of 18 countries. In the Americas, employers report
territories surveyed. Employers in 15 countries and            improving prospects for job seekers in six of the nine
territories are forecasting negative Outlooks, while those     countries surveyed with only employers in Mexico and
in 10 countries and territories are reporting the weakest      the United States reporting negative hiring intentions in
hiring plans since the surveys were established there          the next three months.
by Manpower.                                                   * Commentary is based on seasonally adjusted data where available.




Survey Respondents by Region
                                                               Research for the Quarter 4 2009 Manpower
                                                               Employment Outlook Survey involved surveying over
                                                               72,000 human resource directors and senior hiring
                                                               managers from public and private organizations
                                 EMEA
                                  22%                          worldwide: 55% of the respondents came from nine
                                                               countries in the Americas; 22% from 18 countries in
                                                               EMEA; and 23% from eight countries and territories
       Americas                                                across Asia Pacific.
        55%                      Asia Pacific
                                    23%




Full survey results for each of the 35 countries and territories included in this quarter’s survey, plus regional and global
comparisons, can be found at the Manpower Press Room at www.manpower.com/meos. In addition, all tables and
graphs from the full report are available for download from the Manpower website at www.manpower.com/library.
                                                                                                                                7
Manpower Employment Outlook Survey United States


About the Survey
The Manpower Employment Outlook Survey is conducted
quarterly to measure employers’ intentions to increase or
                                                                     Net Employment Outlook
decrease the number of employees in their workforces during          The key statistic we use throughout this report is the Net
the next quarter. The survey has been running for more than          Employment Outlook. This figure is derived by taking the
45 years and is one of the most trusted surveys of employment        percentage of employers anticipating an increase in hiring
activity in the world. Various factors underpin the success of the   activity and subtracting from this the percentage of employers
Manpower Employment Outlook Survey:                                  that expect to see a decrease in employment at their location in
                                                                     the next quarter. The result of this calculation is the Net
Unique: It is unparalleled in its size, scope, longevity and area
                                                                     Employment Outlook.
of focus.
Projective: The Manpower Employment Outlook Survey is the            Seasonal Adjustment
most extensive, forward-looking employment survey in the             Seasonal adjustments have been applied to the survey data
world, asking employers to forecast employment over the next         by research professionals at the University of Wisconsin-
quarter. In contrast, other surveys and studies focus on             Milwaukee. These adjustments make it possible to review the
retrospective data to report on what occurred in the past.           data without the employment fluctuations that normally occur
Independent: The survey is conducted with a representative           at the same time each year, thus providing a clearer picture of
sample of employers from throughout the countries in which it        the data over time.
is conducted. The survey participants are not derived from
Manpower’s customer base.
                                                                     MSA Results
                                                                     Complete results for the 201 MSAs, plus the complete results
Robust: The survey is based on interviews with over 72,000
                                                                     and visuals for the United States Manpower Employment
public and private employers across 35 countries and
                                                                     Outlook Survey, are available for viewing and download at:
territories to measure anticipated employment trends each
                                                                     www.us.manpower.com/meos
quarter. This sample allows for analysis to be performed
across specific sectors and regions to provide more detailed
information.
Focused: For more than four decades, the survey has derived
all of its information from a single question.

Survey Question
All employers participating in the survey worldwide are asked
the same question, “How do you anticipate total employment
at your location to change in the three months to the end of
December 2009 as compared to the current quarter?”

Methodology
The Manpower Employment Outlook Survey in the U.S. is
conducted using a validated methodology in accordance with
the highest standards in market research. The mix of
industries within the survey follows the North American
Industry Classification System (NAICS) Supersectors and is
structured to be representative of the United States economy.
The survey is conducted by an independent, third-party
research firm and includes a select sample of more than
28,000 employers located in the 200 Metropolitan Statistical
Areas (as defined by the U.S. government) in the U.S. and
one in Puerto Rico. With this number of interviews, the overall
U.S. survey carries a margin of error of 0.49%, with a 90%
confidence index.



8
About Manpower Inc.
History of the Survey                                               Manpower Inc. (NYSE: MAN) is a world leader in the employment
                                                                    services industry; creating and delivering services that enable its
1962 First generation of the Manpower Employment Outlook
                                                                    clients to win in the changing world of work. Founded in 1948,
     Survey launched in the United States and Canada.
                                                                    Manpower offers employers a range of services for the entire
1966 Manpower’s United Kingdom operation launches the               employment and business cycle including permanent, temporary
     equivalent of the United States survey, naming the report      and contract recruitment; employee assessment and selection;
     the Quarterly Survey of Employment Prospects. The survey       training; outplacement; outsourcing and consulting.
     adopts the same forward-looking research format as the         Manpower's worldwide network of 4,100 offices in 82 countries
     United States survey and is the first of its kind in Europe.   and territories enables the company to meet the needs of its
1976 Second generation of the Manpower Employment                   400,000 clients per year, including small and medium size
     Outlook Survey launched in the United States and               enterprises in all industry sectors, as well as the world's largest
     Canada. Research methodology is updated to evolve with         multinational corporations. The focus of Manpower's work is on
     advancements in the field of market research.                  raising productivity through improved quality, efficiency and cost-
2002 Manpower United Kingdom’s Quarterly Survey of                  reduction across their total workforce, enabling clients to
     Employment Prospects is updated to adopt an enhanced           concentrate on their core business activities. Manpower Inc.
     research methodology. Manpower’s operations in Mexico          operates under five brands: Manpower, Manpower Professional,
     and Ireland launch the survey in their respective countries.   Elan, Jefferson Wells and Right Management. More information
                                                                    on Manpower Inc. is available at www.manpower.com.
2003 Third generation of the Manpower Employment Outlook
     Survey is launched, expanding the program to a total 18
     countries and territories worldwide: Australia, Austria,
     Belgium, Canada, France, Germany, Hong Kong, Ireland,
     Italy, Japan, Mexico, Netherlands, Norway, Singapore,
                                                                    About Manpower
     Spain, Sweden, United Kingdom and United States.               United States
2004 Manpower operations in New Zealand launch the
     Manpower Employment Outlook Survey.                            In the United States, Manpower provides a wide range of
                                                                    employment services that allow companies to anticipate
2005 Manpower operations in China, India, Switzerland and
                                                                    and benefit from the changes happening now and next in
     Taiwan launch the Manpower Employment Outlook
                                                                    the contemporary world of work. Manpower is more than its
     Survey.
                                                                    core of industrial, contact center and administrative
2006 Manpower operations in Costa Rica, Peru and South              recruiting, assessment and selection. In addition to
     Africa join the survey program. Surveys in Australia,          recruiting and screening for permanent positions, Manpower
     Austria, Belgium, France, Germany, Hong Kong, Ireland,         supports clients’ cost savings through its managed service
     Italy, Japan, Mexico, Netherlands, Norway, Singapore,          programs, recruitment process outsourcing needs, and
     Spain and Sweden add seasonally adjusted data in the           other innovative solutions, through Manpower Business
     third quarter.                                                 Solutions. Under the Manpower Professional brand, the
2007 Manpower operations in Argentina launch the Manpower           company places superior talent in areas such as information
     Employment Outlook Survey. The survey in New Zealand           technology, scientific, engineering and finance verticals.
     adds seasonally adjusted data in the first quarter.            More information on Manpower is available at
     Manpower operations in South Africa launch the                 www.us.manpower.com.
     Manpower Employment Outlook Survey.
2008 Manpower operations in Colombia, the Czech Republic,
     Greece, Guatemala, Poland and Romania join the survey
     program. China and Taiwan add seasonally adjusted data
     in the second quarter. India and Switzerland add
     seasonally adjusted data in the third quarter.
2009 Manpower Hungary launches the survey in the third
     quarter, and Manpower Brazil joins the survey in the
     fourth quarter.

                                                                                                                                     9
Manpower Inc., 100 Manpower Place, Milwaukee, WI 53212, USA
Tel: 414 961 1000
www.us.manpower.com

© 2009, Manpower Inc. All rights reserved.

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Manpower Employment Outlook Survey

  • 1. Q4 2009 Manpower Employment Outlook Survey United States A Manpower Research Report
  • 2. Q4/09 Manpower Employment Outlook Survey United States Contents United States Employment Outlook 1 Regional Comparisons Global Employment Outlook 7 About the Survey 8 About Manpower 9 Please note that throughout this report, the figure used in all graphs is the “Net Employment Outlook.” This figure is derived by taking the percentage of employers anticipating an increase in hiring activity and subtracting from this the percentage of employers that expect to see a decrease in employment at their location in the next quarter. In addition, percentage totals may not equal 100% due to rounding.
  • 3. United States Employment Outlook More than 28,000 interviews have been conducted with When seasonal variations are removed from the data, employers within 201 Metropolitan Statistical Areas the results suggest that employers expect a slight (MSAs) in the United States and Puerto Rico to decrease in the rate of hiring when compared to measure employment trends between October and Quarter 3 2009. The fourth quarter Net Employment December 2009. The mix of industries within the Outlook for the U.S. is considerably weaker than one survey follows the North American Industry year ago at this time. Classification System (NAICS) Supersectors and is According to seasonally adjusted regional data, structured to be representative of the U.S. economy. employers in the South report a slight increase in hiring All participants were asked, “How do you anticipate expectations compared to Quarter 3 2009, while total employment at your location to change in the three employers in the Midwest and West expect the hiring months to the end of December 2009 as compared to pace to remain nearly unchanged. Employers in the the current quarter?” Northeast are anticipating a moderate decrease and Among U.S. employers surveyed, 12% expect to add expect the weakest hiring conditions for Quarter 4 2009. to their workforces, and 14% expect a decline in staff Employers across all regions anticipate a considerable levels during Quarter 4 2009. Sixty-nine percent decrease in hiring activity compared to one year ago. anticipate no change in the hiring pace, while 5% are undecided about their October – December hiring plans. Net Employment Seasonally Increase Decrease No Change Don’t Know Outlook Adjusted % % % % % % Quarter 4 2009 12 14 69 5 -2 -3 Quarter 3 2009 15 13 67 5 2 -2 Quarter 2 2009 15 14 67 4 1 -1 Quarter 1 2009 16 13 67 5 3 10 Quarter 4 2008 22 13 59 6 9 9 35 30 25 20 15 10 5 0 -5 ’89 ’90 ’91 ’92 ’93 ’94 ’95 ’96 ’97 ’98 ’99 ’00 ’01 ’02 ’03 ’04 ’05 ’06 ’07 ’08 ’09 Seasonally Adjusted Outlook Net Employment Outlook No bar indicates Net Employment Outlook of zero. Revised methodology effective Quarter 1 2009. The results of the Manpower Employment Outlook Survey in the United States include Puerto Rico. 1
  • 4. Manpower Employment Outlook Survey United States Industry Sector Comparisons For Quarter 4 2009, employers in five of the 13 industry more positive about employment prospects, predicting sectors, Wholesale & Retail Trade, Financial Activities, a moderate increase in hiring levels. Durable and Professional & Business Services, Education & Health Nondurable Goods Manufacturing, Wholesale & Retail Services and Leisure & Hospitality, anticipate a positive Trade and Government foresee a slight decrease in Outlook. Employers in Mining, Construction, Durable hiring plans. Transportation & Utilities and Professional and Non-Durable Goods Manufacturing, Transportation & Business Services employers predict a moderate & Utilities, Information, Government and Other Services decrease in the hiring pace, while employers in anticipate a negative Outlook for October – Construction and Leisure & Hospitality foresee a December 2009. considerable decrease. Employers in Mining, Information, Financial Activities and Other Services When the industry sector data is compared quarter- expect staff levels to remain unchanged. over-quarter, employers in one of the 13 industry sectors surveyed, Education & Health Services, are Net Employment Net Employment Increase Decrease No Change Don’t Know Outlook Q4 2009 Outlook Q3 2009 % % % % % % Construction 10 20 65 5 -10 2 Education & Health Services 13 11 72 4 2 -4 Financial Activities 10 9 78 3 1 2 Government 9 17 70 4 -8 -4 Information 9 14 73 4 -5 -4 Leisure & Hospitality 18 16 63 3 2 18 Manufacturing – Durable Goods 10 18 68 4 -8 -6 Manufacturing – Nondurable Goods 11 14 72 3 -3 0 Mining 8 17 72 3 -9 -9 Other Services 10 11 76 3 -1 0 Professional & Business Services 15 12 69 4 3 8 Transportation & Utilities 10 19 67 4 -9 -3 Wholesale & Retail Trade 19 12 65 4 7 9 Industry sector adjustments Effective with the Quarter 1 2009 report, the 13 This mix of industries is structured to be representative of industries in the survey follow the North American the U.S. economy. Because of the adjustment, Industry Classification System (NAICS) Supersectors, seasonally adjusted data for individual industries is not with Durable and Nondurable Goods Manufacturing currently available. In addition, results for the Mining reported separately. sector are reported only in the national survey data to ensure statistical accuracy. 2
  • 5. Regional Comparisons Midwest -2 (-3)% In the Midwest, 12% of employers surveyed expect to expectations. Durable Goods Manufacturing, increase their staff levels for Quarter 4 2009 and 14% Professional & Business Services, Education & Health anticipate a decrease in the hiring pace, leading to a Net Services and Other Services employers anticipate an Employment Outlook of -2%. When seasonal variations increase in hiring activity. Employers in Nondurable are removed from the data, the employment forecast for Goods Manufacturing, Wholesale & Retail Trade and the Midwest is similar to Quarter 3 2009. The Outlook is Information foresee a slight decrease in hiring intentions considerably weaker when compared to one year ago at compared to three months ago. Construction, Leisure & this time. Hospitality and Government employers foresee a considerable decrease in hiring plans. Transportation & Employers in four of the 12 industry sectors surveyed in Utilities and Financial Activities employers expect the the Midwest predict an upswing in hiring activity for hiring pace to remain stable. Quarter 4 2009 when compared to Quarter 3 2009 Net Employment Seasonally Increase Decrease No Change Don’t Know Outlook Adjusted % % % % % % All Industries – Midwest 12 14 70 4 -2 -3 Construction 11 22 61 6 -11 – Education & Health Services 10 12 75 3 -2 – Financial Activities 10 7 81 2 3 – Government 5 18 71 6 -13 – Information 9 15 72 4 -6 – Leisure & Hospitality 20 15 64 1 5 – Manufacturing – Durable Goods 13 17 67 3 -4 – Manufacturing – Nondurable Goods 12 13 72 3 -1 – Other Services 9 8 80 3 1 – Professional & Business Services 17 11 68 4 6 – Transportation & Utilities 10 18 68 4 -8 – Wholesale & Retail Trade 18 12 66 4 6 – 35 30 25 20 15 10 5 0 -5 ’89 ’90 ’91 ’92 ’93 ’94 ’95 ’96 ’97 ’98 ’99 ’00 ’01 ’02 ’03 ’04 ’05 ’06 ’07 ’08 ’09 Seasonally Adjusted Outlook Net Employment Outlook No bar indicates Net Employment Outlook of zero. Revised methodology effective Quarter 1 2009. The Midwest Region comprises the following states: Illinois, Indiana, Iowa, Kansas, Michigan, Minnesota, Missouri, Nebraska, North Dakota, Ohio, South Dakota, Wisconsin. Because the industry sector reporting method has been changed effective Quarter 1 2009, seasonally adjusted data for individual industries is not currently available. 3
  • 6. Manpower Employment Outlook Survey United States Northeast -4 (-5)% Eleven percent of employers surveyed in the Northeast compared with three months ago. Employers indicate expect to increase staff levels, while 15% expect to cut slight increases in hiring pace for the Nondurable Goods payrolls, resulting in a Net Employment Outlook of -4% Manufacturing compared to Quarter 3 2009. Employers for Quarter 4 2009. The seasonally adjusted survey data in Durable Goods Manufacturing and Transportation & reflects a moderate decrease in the hiring pace Utilities expect relatively stable hiring plans. The Financial compared to Quarter 3 2009 and a considerable Activities and Government sectors are expecting decrease in hiring compared to one year ago at this employment rates to decrease slightly. Wholesale & time. The Northeast has the weakest Outlook of the Retail Trade, Information and Other Services employers regions surveyed. anticipate a moderate decline in hiring activity when compared to the July – September period. Construction, Among the 12 industry sectors surveyed, employers in Professional & Business Services and Leisure & Education & Health Services anticipate a moderate Hospitality employers have the weakest Outlook, as they increase in hiring trends for Quarter 4 2009 when anticipate a considerable decline in hiring. Net Employment Seasonally Increase Decrease No Change Don’t Know Outlook Adjusted % % % % % % All Industries – Northeast 11 15 70 4 -4 -5 Construction 10 18 67 5 -8 – Education & Health Services 13 9 75 3 4 – Financial Activities 7 9 81 3 -2 – Government 7 12 77 4 -5 – Information 7 16 73 4 -9 – Leisure & Hospitality 17 21 60 2 -4 – Manufacturing – Durable Goods 9 18 68 5 -9 – Manufacturing – Nondurable Goods 12 13 71 4 -1 – Other Services 8 11 78 3 -3 – Professional & Business Services 12 12 72 4 0 – Transportation & Utilities 13 21 64 2 -8 – Wholesale & Retail Trade 19 15 61 5 4 – 30 25 20 15 10 5 0 -5 -10 ’89 ’90 ’91 ’92 ’93 ’94 ’95 ’96 ’97 ’98 ’99 ’00 ’01 ’02 ’03 ’04 ’05 ’06 ’07 ’08 ’09 Seasonally Adjusted Outlook Net Employment Outlook Revised methodology effective Quarter 1 2009. The Northeast Region comprises the following states: Connecticut, Maine, Massachusetts, New Hampshire, New Jersey, New York, Pennsylvania, Rhode Island, Vermont. Because the industry sector reporting method has been changed effective Quarter 1 2009, seasonally adjusted data for individual industries is not currently available. 4
  • 7. South 0 (0)% In the South, 13% of employers surveyed expect to expected in the Nondurable Goods Manufacturing, increase staff levels, and 13% plan to cut payrolls, Wholesale & Retail Trade, Information, and Financial resulting in a Net Employment Outlook of 0%. When Activities and Education & Health Services sectors. seasonal variations are removed from the data, the Durable Goods Manufacturing, Transportation & Utilities Quarter 4 2009 employment forecast is slightly stronger and Government sector employers expect a slight than Quarter 3 2009 but considerably weaker decrease compared to the July – September period. compared to one year ago at this time. Employers in Construction, Professional & Business Services and Leisure & Hospitality report the weakest Employers in Other Services anticipate a slight uptick in Outlook in the South with a moderate decrease in hiring hiring when compared to three months ago. Five compared to Quarter 3 2009. industry sectors foresee steady hiring plans, and six industry sectors surveyed in the South foresee weakening job prospects. Job market stability is Net Employment Seasonally Increase Decrease No Change Don’t Know Outlook Adjusted % % % % % % All Industries – South 13 13 70 4 0 0 Construction 9 17 69 5 -8 – Education & Health Services 13 11 73 3 2 – Financial Activities 11 10 77 2 1 – Government 11 14 71 4 -3 – Information 8 13 74 5 -5 – Leisure & Hospitality 20 13 64 3 7 – Manufacturing – Durable Goods 10 18 68 4 -8 – Manufacturing – Nondurable Goods 11 14 72 3 -3 – Other Services 11 11 76 2 0 – Professional & Business Services 14 11 71 4 3 – Transportation & Utilities 10 17 68 5 -7 – Wholesale & Retail Trade 19 11 66 4 8 – 35 30 25 20 15 10 5 0 -5 ’89 ’90 ’91 ’92 ’93 ’94 ’95 ’96 ’97 ’98 ’99 ’00 ’01 ’02 ’03 ’04 ’05 ’06 ’07 ’08 ’09 Seasonally Adjusted Outlook Net Employment Outlook No bar indicates Net Employment Outlook of zero. Revised methodology effective Quarter 1 2009. The South Region comprises Puerto Rico and the following states: Alabama, Arkansas, Delaware, District of Columbia, Florida, Georgia, Kentucky, Louisiana, Maryland, Mississippi, North Carolina, Oklahoma, South Carolina, Tennessee, Texas, Virginia, West Virginia. Because the industry sector reporting method has been changed effective Quarter 1 2009, seasonally adjusted data for individual industries is not currently available. 5
  • 8. Manpower Employment Outlook Survey United States West -3 (-3)% Among employers surveyed in the West, 13% plan to expect a slightly stronger hiring pace for Quarter 4 add staff, while 16% anticipate a decline in payrolls for 2009, while Durable Good Manufacturing and the final months of 2009, resulting in a Net Employment Wholesale & Retail Trade sector employers foresee Outlook of -3% for Quarter 4 2009. According to minimal changes. Eight industry sectors anticipate seasonally adjusted survey results, employers in the declines in staff levels for the September – December West anticipate relatively stable hiring compared to period compared to Quarter 3 2009. Professional & Quarter 3 2009 and a considerable decrease in hiring Business Services and Government employers predict compared to one year ago. slight decreases in the hiring pace, while Non-Durable Goods Manufacturing, Financial Activities and Other Services sector employers predict a moderate decrease Among the 12 industry sectors surveyed in the West, in their plans to hire compared to three months ago. Education & Health Services employers are expecting Employers in the Construction, Transportation & Utilities the most promising quarter-over-quarter change, with a and Leisure & Hospitality sectors expect a more considerable increase in hiring intentions when significant hiring slow-down for Quarter 4 2009. compared to Quarter 3 2009. Information employers Net Employment Seasonally Increase Decrease No Change Don’t Know Outlook Adjusted % % % % % % All Industries – West 13 16 67 4 -3 -3 Construction 9 24 60 7 -15 – Education & Health Services 14 14 67 5 0 – Financial Activities 9 11 78 2 -2 – Government 9 23 63 5 -14 – Information 13 14 72 1 -1 – Leisure & Hospitality 15 18 64 3 -3 – Manufacturing – Durable Goods 9 17 68 6 -8 – Manufacturing – Nondurable Goods 12 14 72 2 -2 – Other Services 11 15 71 3 -4 – Professional & Business Services 17 14 65 4 3 – Transportation & Utilities 9 21 67 3 -12 – Wholesale & Retail Trade 20 12 64 4 8 – 35 30 25 20 15 10 5 0 -5 ’89 ’90 ’91 ’92 ’93 ’94 ’95 ’96 ’97 ’98 ’99 ’00 ’01 ’02 ’03 ’04 ’05 ’06 ’07 ’08 ’09 Seasonally Adjusted Outlook Net Employment Outlook No bar indicates Net Employment Outlook of zero. Revised methodology effective Quarter 1 2009. The West Region comprises the following states: Alaska, Arizona, California, Colorado, Hawaii, Idaho, Montana, Nevada, New Mexico, Oregon, Utah, Washington, Wyoming. Because the industry sector reporting method has been changed effective Quarter 1 2009, seasonally adjusted data for individual industries is not currently available. 6
  • 9. Global Employment Outlook Over 72,000 employers were interviewed across 35 Employment prospects are most favorable in India, countries and territories to measure anticipated Brazil, Colombia, Peru, China, Australia, Singapore, employment trends* between October and December Costa Rica, Canada, Taiwan and Poland. Employer 2009. Manpower surveys employers in Brazil for the hiring expectations are weakest in Romania, Spain, first time this quarter, expanding the reach of the Ireland, Japan and Mexico. Manpower Employment Outlook Survey to four key On a regional basis, employment prospects remain labor markets in South America. mixed. However, there are indications that the Employers in 17 of the 35 countries and territories stabilization of labor markets first noted in Quarter 3 Manpower surveys expect to add to their workforces in 2009 is continuing with Outlooks improving in nearly Quarter 4 2009. Where quarter-over-quarter two thirds of the countries and territories surveyed. In comparisons are available, Outlooks improve in 20 of the Asia Pacific region, job prospects improve quarter- 34 countries and territories indicating an easing in the over-quarter in six of the eight countries and territories pattern of layoffs prevalent in the past several quarters. surveyed. In the Europe, Middle East & Africa (EMEA) Where year-over-year comparisons can be made, hiring region, Outlooks improve from three months ago in expectations are weaker in 31 of 33 countries and eight of 18 countries. In the Americas, employers report territories surveyed. Employers in 15 countries and improving prospects for job seekers in six of the nine territories are forecasting negative Outlooks, while those countries surveyed with only employers in Mexico and in 10 countries and territories are reporting the weakest the United States reporting negative hiring intentions in hiring plans since the surveys were established there the next three months. by Manpower. * Commentary is based on seasonally adjusted data where available. Survey Respondents by Region Research for the Quarter 4 2009 Manpower Employment Outlook Survey involved surveying over 72,000 human resource directors and senior hiring managers from public and private organizations EMEA 22% worldwide: 55% of the respondents came from nine countries in the Americas; 22% from 18 countries in EMEA; and 23% from eight countries and territories Americas across Asia Pacific. 55% Asia Pacific 23% Full survey results for each of the 35 countries and territories included in this quarter’s survey, plus regional and global comparisons, can be found at the Manpower Press Room at www.manpower.com/meos. In addition, all tables and graphs from the full report are available for download from the Manpower website at www.manpower.com/library. 7
  • 10. Manpower Employment Outlook Survey United States About the Survey The Manpower Employment Outlook Survey is conducted quarterly to measure employers’ intentions to increase or Net Employment Outlook decrease the number of employees in their workforces during The key statistic we use throughout this report is the Net the next quarter. The survey has been running for more than Employment Outlook. This figure is derived by taking the 45 years and is one of the most trusted surveys of employment percentage of employers anticipating an increase in hiring activity in the world. Various factors underpin the success of the activity and subtracting from this the percentage of employers Manpower Employment Outlook Survey: that expect to see a decrease in employment at their location in the next quarter. The result of this calculation is the Net Unique: It is unparalleled in its size, scope, longevity and area Employment Outlook. of focus. Projective: The Manpower Employment Outlook Survey is the Seasonal Adjustment most extensive, forward-looking employment survey in the Seasonal adjustments have been applied to the survey data world, asking employers to forecast employment over the next by research professionals at the University of Wisconsin- quarter. In contrast, other surveys and studies focus on Milwaukee. These adjustments make it possible to review the retrospective data to report on what occurred in the past. data without the employment fluctuations that normally occur Independent: The survey is conducted with a representative at the same time each year, thus providing a clearer picture of sample of employers from throughout the countries in which it the data over time. is conducted. The survey participants are not derived from Manpower’s customer base. MSA Results Complete results for the 201 MSAs, plus the complete results Robust: The survey is based on interviews with over 72,000 and visuals for the United States Manpower Employment public and private employers across 35 countries and Outlook Survey, are available for viewing and download at: territories to measure anticipated employment trends each www.us.manpower.com/meos quarter. This sample allows for analysis to be performed across specific sectors and regions to provide more detailed information. Focused: For more than four decades, the survey has derived all of its information from a single question. Survey Question All employers participating in the survey worldwide are asked the same question, “How do you anticipate total employment at your location to change in the three months to the end of December 2009 as compared to the current quarter?” Methodology The Manpower Employment Outlook Survey in the U.S. is conducted using a validated methodology in accordance with the highest standards in market research. The mix of industries within the survey follows the North American Industry Classification System (NAICS) Supersectors and is structured to be representative of the United States economy. The survey is conducted by an independent, third-party research firm and includes a select sample of more than 28,000 employers located in the 200 Metropolitan Statistical Areas (as defined by the U.S. government) in the U.S. and one in Puerto Rico. With this number of interviews, the overall U.S. survey carries a margin of error of 0.49%, with a 90% confidence index. 8
  • 11. About Manpower Inc. History of the Survey Manpower Inc. (NYSE: MAN) is a world leader in the employment services industry; creating and delivering services that enable its 1962 First generation of the Manpower Employment Outlook clients to win in the changing world of work. Founded in 1948, Survey launched in the United States and Canada. Manpower offers employers a range of services for the entire 1966 Manpower’s United Kingdom operation launches the employment and business cycle including permanent, temporary equivalent of the United States survey, naming the report and contract recruitment; employee assessment and selection; the Quarterly Survey of Employment Prospects. The survey training; outplacement; outsourcing and consulting. adopts the same forward-looking research format as the Manpower's worldwide network of 4,100 offices in 82 countries United States survey and is the first of its kind in Europe. and territories enables the company to meet the needs of its 1976 Second generation of the Manpower Employment 400,000 clients per year, including small and medium size Outlook Survey launched in the United States and enterprises in all industry sectors, as well as the world's largest Canada. Research methodology is updated to evolve with multinational corporations. The focus of Manpower's work is on advancements in the field of market research. raising productivity through improved quality, efficiency and cost- 2002 Manpower United Kingdom’s Quarterly Survey of reduction across their total workforce, enabling clients to Employment Prospects is updated to adopt an enhanced concentrate on their core business activities. Manpower Inc. research methodology. Manpower’s operations in Mexico operates under five brands: Manpower, Manpower Professional, and Ireland launch the survey in their respective countries. Elan, Jefferson Wells and Right Management. More information on Manpower Inc. is available at www.manpower.com. 2003 Third generation of the Manpower Employment Outlook Survey is launched, expanding the program to a total 18 countries and territories worldwide: Australia, Austria, Belgium, Canada, France, Germany, Hong Kong, Ireland, Italy, Japan, Mexico, Netherlands, Norway, Singapore, About Manpower Spain, Sweden, United Kingdom and United States. United States 2004 Manpower operations in New Zealand launch the Manpower Employment Outlook Survey. In the United States, Manpower provides a wide range of employment services that allow companies to anticipate 2005 Manpower operations in China, India, Switzerland and and benefit from the changes happening now and next in Taiwan launch the Manpower Employment Outlook the contemporary world of work. Manpower is more than its Survey. core of industrial, contact center and administrative 2006 Manpower operations in Costa Rica, Peru and South recruiting, assessment and selection. In addition to Africa join the survey program. Surveys in Australia, recruiting and screening for permanent positions, Manpower Austria, Belgium, France, Germany, Hong Kong, Ireland, supports clients’ cost savings through its managed service Italy, Japan, Mexico, Netherlands, Norway, Singapore, programs, recruitment process outsourcing needs, and Spain and Sweden add seasonally adjusted data in the other innovative solutions, through Manpower Business third quarter. Solutions. Under the Manpower Professional brand, the 2007 Manpower operations in Argentina launch the Manpower company places superior talent in areas such as information Employment Outlook Survey. The survey in New Zealand technology, scientific, engineering and finance verticals. adds seasonally adjusted data in the first quarter. More information on Manpower is available at Manpower operations in South Africa launch the www.us.manpower.com. Manpower Employment Outlook Survey. 2008 Manpower operations in Colombia, the Czech Republic, Greece, Guatemala, Poland and Romania join the survey program. China and Taiwan add seasonally adjusted data in the second quarter. India and Switzerland add seasonally adjusted data in the third quarter. 2009 Manpower Hungary launches the survey in the third quarter, and Manpower Brazil joins the survey in the fourth quarter. 9
  • 12. Manpower Inc., 100 Manpower Place, Milwaukee, WI 53212, USA Tel: 414 961 1000 www.us.manpower.com © 2009, Manpower Inc. All rights reserved.