The retail industry is witnessing seismic shifts internally as well as externally. Retailers are adapting to future-ready business models with the changing winds to become more consumer-centric and operate more efficiently than before. The growth of the internet has powered upheavals in the retail landscape. Presently, most large retailers have morphed into multichannel firms where the same customers visit the retail through different channels. The industry transformed the focus from selling products to engaging and empowering customers. The retail industry currently focuses on customer experience and for which, the retailers intend to attune the business model for the new-age sequence. The retailers have to fundamentally rethink the operations for which business model consulting will help you. Find the ideal way to organize, propel and employ the key success factors.