Boeing has a long history manufacturing aircraft dating back to 1916. In the 1960s, Boeing announced it would manufacture the 747 jetliner, building the plane in Everett, Washington. This became a popular tourist attraction. In the late 1990s and 2000s, Boeing's tour center welcomed its 2 millionth and 3 millionth guests. However, Boeing has faced corruption issues. In 2002, Boeing fired its CFO and a senior Air Force procurement officer for unethical conduct regarding her hiring while still a government employee. This raised questions about Boeing's procedures and oversight. Boeing shares the importance of adhering to procurement integrity.

1. Question NO 1:
Value:
All customer services or product to meet the needs of all the capacity they should be
inside. The customer satisfaction possible. The following are quality attributes.
1) Allegation OF Value
A key element in the operation affects all the standard could read.
Three main reasons are mentioned here:
 Corporation Standing
If an organization's quality is good or bad for the credibility of the
entire process can be expected. All of these firms depend on the quality of new product,
employment, training, and supplier of the image should be shown how these relations. To
promote the quality of the product is not a substitute for change.
 Manufactured Goods Responsibility
Courts growing organizations design develop, or
heavy-tailed distribution to poor service or product is damaged or injured as a result of
their responsibilities is of use. Consumer products such as legal protection and Do not
wipe the product on their quality of their product quality is to enforce the ban. Diseases
of the products of bad box-nightgown, tyro and auto parts to burn or explode if the fuel
tank looks. The cost is very bad law. Larger settlements or damages if there is substantial
fear.
 Universal Allegation
This technology is at international standards. Are as concerned with
OM. For both a company and compete effectively in a global economy forward. Product
according to international standards, design, and value it deserves. Product firms in the
lower tail of the loss of a country's balance of payments and profitability may be.
 Full Amount Value Organization:
Whether an organization that all aspects of their
customer and service management to perform well, Customers are so deeply engaged.
TQM is a certain point, which is as follows:
1) Long-Term Development:
TQM and the best people, equipment, supplier, material and
process are over. Need a process that will not end. Every aspect of philosophy based on a

2. process can be improved. But the goal was never achieved the great struggle, whether to
continue as usual.
 Table Perform Verify Proceed
Plan is an excellent model that continually checks. Act
as it continues.
2) Six Sigma:
You want to create a program quality, low price; you should use your
product from the time you will be saved.
 Put Into Operation SIX SIGMA:
The SIX SIGMA implementation "is a very bad
determination," the head of a major industrial gas company in the event that the executive
has asked that we spend our time on six sigma sent to your 15 percent Why are incurred.
3) For Employee Empowerment:
Employee's employment to increase their level of
responsibility and authority as possible to move it at all. Treat your employees well, with
even more to move it from one place to another. It is interrupted in his work. Which they
cannot work properly.
4) Quality Circle:
Whether they work in a group of employees with ordinal provide all
facilities. Employees who are not in trouble all the problems they can easily solve. I am
interested to work with them.
5) Bench Marking:
If the selected performances of my show is that the result of a
process that appears before us. A lot of activities in which performance is best
represented:
1) Quality of the team right words to describe how easy it is to work with the team.
2) What the team wants to create quality products and the worker to facilitate the work.
3) Partners to identify how the bench marking can be expressed.
4) Bench marking information on how to submit material which can be analyzed.
5) Business or exceed the standards of what to do with how the match.

3.  Internal Bench Marking:
A natural approach for highly distributed organization or
business units is such a big system. The internal quality of the data is more competitive
with outside firms. Because we usually have more access to them.
6) Just In Time:
Always behind the times on the philosophy and implementation issues
are resolved in time for the same. Stuff like this is exactly in JIT production needs as they have
to offer.
There are three types of JIT.
 Price Cuts In The Amount Of Time:
This occurs when the scrap, rework, inventory,
costs and expenses directly related to inventory loss when power is. Because they have fewer
expenses and inventory control are also less. Increases as, inventory hides the bad quality, bad
quality of the JIT turns quickly portrays.
 Now Time To Improve:
JIT lead time of shrinking as fresh evidence of errors and
mistakes potentially puts limits on the number. The effect of JIT production, shop for quality
problems with the two firms would have to already have a warning system.
 Reduce Inventory And Improve Quality, Jit System-To Means Employee:
Everyone should aim to protect poor production. Because of its performance
can be improved as a result of our firms. If standards are constantly on the JIT firms affiliated
with permits to reduce inventory. These firms can reduce their inventory.
7) Taguchi Concept:
Most quality issues to address are the result of poor product and process
design. Genichi Taguchi both product and process quality to provide us with the three better goal
would be to imagine.
 Power Quality System:
Product in the production process to meet customer
requirements consistently, despite the negative condition of the building is going.
 Quality Loss Function:

4. All costs of poor quality with a mathematical function of the
number show. Customers who migrate their product quality to complement all costs.
 Standard Based On The Target:
With the help of fortune style your product is
a great way for further improvements, we help make the vision.
 Knowledge Of Tqm Tools:
For employee empowerment efforts and join us to continue to
train in the techniques of TQM course. Selection of TQM implementation of all these diverse
and expending some focused use of TQM tools are the Crusader.
 Tools Of Tqm:
Seven tools of TQM to seek that which we are especially helpful to show that
we are now.
1) Check Sheet:
Check the data sheet, a type design of a recording are presented.
2) Scatter Diagrams:
Quality problems in a schematic technique for finding
potential sites are used.
3) Pareto Charts:
It is important to recognize some of the graphics which is hostile
criticism.

5. 4) Flow Charts:
Description of the system block diagram we do with a process
graphically. We come to understand that this is all diagram.
5) Histogram:
Histogram of the frequency measurement and display the
Range of values. Which we have come to know the value of time.
 Statistical Process Control:
To monitor compliance with the procedure to be used
properly. The way to measure a product or service as may, it is a good idea.
 Control Charts:
Presentation of graphics data at a predetermined time limit, the
process does.
QUESTION NO 2
 Boeing’s the Past:
Boeing's aircraft date back to 1916 and came into the business. The
company supplies the product to be certified through the ship. Boeing has a new name for his
company, which in 1917 changed that. Boeing during the war for his company started working

6. on U.S. aircraft. EDGAR SCOTT named president of the company to become president of the
company in 1922. During his company for the Navy conducted a training center. IQA model
airplane through the mail to deliver SAN FRANCISCO and CHICAGO are in agreement with.
This year to mail BOEING Air Transport (BAT) was named. Training for pilots (BAT), and air
must be set to sustain. Maintenance services for the regions must be supply.
The Boeing group announced July 25, 1966, that it would manufacture the 747, a jetliner
accomplished of transportation almost double at the same time as a lot of passengers while
previous models. To manufacture the huge jet aircraft Boeing had to raise a competence great
sufficient to finger the world's biggest marketable jetliner.
Boeing chose Everett, wipe up 30 miles north of Seattle, as the place of the industrial unit Work
on the immense house began in August 1966 and by the moment in time the first workers here in
before time 1967, so did the guests clients suppliers also the Seattle-area residents were attracted
in seeing the huge jet and where it was departure to be built.
Unauthorized tours began in mid-1967, and by year's end 13,000 guests had toured the talented
747 manufacture capacity in comeback to the enduring order a Boeing Tour Center was
recognized in 1968 and began an institution of donation free tours of the Everett factory
multifarious
for the duration of the first year, 39,401 guests came to see where and how Boeing was structure
the 747 -- in the world's largest structure still throughout the economic depression of the 1970s,
the Boeing Tour Center continued to be a well-liked traveler target among 1972 and 1980, the
number of yearly guests augmented to 62,191 from 25,178.
In the near the beginning 1980s, it became noticeable that the provisional structure was too small
to handle the emergent digit of guests to the Everett industrial unit an undying trip center
construction opened in 1984. The 5,500-square-foot center, featuring a bench the stage and a hall
with Boeing past displays, was second-hand pending 2005 when a new tour middle was finished
The Future of Flight Aviation hub & Boeing visit opened in December 2005. The Boeing
business Future of Flight charity Snohomish district Public services District and the Snohomish
region Airport (Paine Field) attached forces to generate an interpretive center where guests might
vision the future of marketable aviation as well as trip the Everett industrial unit By
incorporating and growing the presented Boeing trip the Future of Flight offers a incredible
chance to see both marketable jet manufacture today and the track aviation is headed in the
future.
In August 1998, the Boeing trip inside hosted its two-millionth guest and practically ten years
later, on Nov. 14, 2007, welcomed its three-millionth guest.

7.  Corrupt Issues In The Association:
Boeing Co. on Monday dismissed its chief financial
officer for unethical conduct in the aerospace company's hiring of a senior Air Force
procurement official.
The No. 2 U.S. military contractor said Chief Financial Officer Michael Sears violated company
policies by talking to Darleen Durum about future employment at Boeing while she was still
acting in her government capacity as a procurement officer.
The company also fired Durum, who served as an executive in Boeing's missile defense unit for
less than a year.
It was another bleak day for Boeing, which has faced difficulties in nearly every one of its
business units this year -- from weaker commercial jet deliveries to government investigations of
military contracting procedures.
"Compelling evidence of this misconduct by Mr. Sears and Ms. Durum came to light over the
last two weeks," Boeing Chairman and CEO Phil Condit said in a statement.
Sears, who was a member of the four-person Office of the Chairman, worked closely with
Condit at Boeing's Chicago headquarters. Sears was said to have greater influence and
responsibility than the typical CFO.
His abrupt departure creates questions over who may ultimately succeed Condit, who is 62.
Sears, 56, had been considered a prime contender for the CEO Job upon Condit's retirement.
Sears began his career at McDonnell Douglas in 1969 and was president of the company's
aerospace business when it merged with Boeing in 1997.
Boeing named James Bell as acting CFO. He has been senior vice president of finance and
corporate controller.
One investor said the actions were welcome at a time of diminishing tolerance for corporate
misdeeds.
"He (Condit) has got to get the confidence of investors back, and this is a good step," said John
Murray of Delaware Investments.
Others said it raised additional troubling questions.
"These are the kinds of things you should have in place before the fact...One would have thought
after the Raytheon matter that they would have been more concerned about these sorts of
improprieties." said Tom Schatz, president of taxpayer watch group Citizens Against
Government Waste.

8. In January, the General Accounting Office said Boeing improperly obtained and used data from
Raytheon Co. during bidding for a key contract for the U.S. antimissile shield awarded in the late
1990s.
But Schatz gave Condit good marks for taking action.
"It is certainly difficult to fire your purported successor," he said.
The Air Force underscored the importance of "scrupulous adherence to the letter and spirit" of
procurement rules, and said it was considering requesting an investigation.
"The Air Force deplores manners that jeopardize the truthfulness of government procurement
behavior said Air Force spokesperson Maj. Cheryl Law.
Boeing has been for an indefinite period floating from request on profitable forces dependency
beginning contracts. Its divisive plan to charter the Air Force 100 air refueling tankers based on
its 767 marketable aircraft platform has been hung up in parliament over concerns it would
devastate taxpayer cash
Durum had been with Boeing's rocket security division in sparkler City, Virginia, ever since
January. Sears worked in Chicago. For the duration of her service with Boeing, Durum was not
involved in the tanker negotiations, according to a business spokesperson
In September, the Pentagon's checker universal said "satisfactory believable in order exists" to
warrant a against the law investigation interested in improprieties in the Boeing tanker meeting
Justification officials said the investigations alert particularly on Durum, and whether she
unacceptably shared with Boeing a quantity of pricing data from Airbus, which is 80 percent
owned by European Aeronautic security and breathing space Co. (EAD.PA) and 20 percent by
Britain's BAE Systems Plc (BA.L).
Boeing was certified this year for unlawfully by means of a competitor's proprietary documents
when it bid for the initial $2 billion Evolved unessential Launch Vehicle missile agreement
Boeing shares stopped 3 cents top at $38.89 on the New York Stock trade.
QUESTION NO 3
 Criteria For Ethical Decision Making:
Organization or society as a whole for the
benefit of a person thinking. For example, an employee of your company's individual freedom
for the tail to reduce the need for the organization as a whole. He should check himself before he
sold drugs or alcohol.

9. 1) Utilitarian Approach:
This approach works in a benefit for a person thinks, and then I
think that even with the benefit of your company. Because he not only thought it would
benefit the company. This is the concept of ethics.
2) Individualism Approach:
Approach I think the man advantage. They learn it because I
will lose some of he Just think how much I would enjoy. I do not think about their
organization
3) Moral-Rights Approach:
The moral concept of moral rights is the best. To protect the
rights of people affected by ethical decisions are best view point. From this perspective,
this is obligatory on every Muslim to embrace it. During the six ethical decision-making
rights is being taken care of.
 Free Consent In Favor Of:
Consent to treatment and only for the purpose of treating
people is authorized to consent.
 To Protect Private Information:
Do people choose to be informed about the personal
life? More control over the way their work is, he cannot stay away from work.
 Right To Freedom Of Conscience Free:
Why do people avoid talking behind the
stomach that is not in our religion? Anything against anyone but yourself to take control.
It's not the worst of us is that a divine command.
 Right To Freedom Of Expression:
People really have to criticize the actions of others.
Raises his finger on the moral and legal justification.
 Due To The Implementation Of:
A fair hearing and fair treatment of people of their
right to be in the course. As humanity, we want to support them.
 To Protect Life:
People risking their lives to violate it. He wants to protect their health
with their health care.

10. 4) Justice Approach:
It is expressed in JUSTICE approach. Everyone wants us to do justice
to anyone with even a little treat. This is because our beloved Prophet (P. B. U. H) in the
last sermon that says: "Arabic and a Philistine, a Philistine and Arabic not a priority".
 Distributive Justice:
The concept is to show a difference. You are standing in front of
two different people with the best performance and a bad one. This person will take care
of your health and your work is. You live it, will make the car payment. Whose
performance is worse than you'll pay less than.
 Stage Of Development Ethical Models:
1) Preconvention:
With people being worried about their personal losses to avoid the
authority is required. Manager of a company outside the context of reward and
punishment in the autocratic style of leadership or aggressive are on the level.
Employees associated with plausible based on their unique achievement.
2) Conventional:
The base is in the guide. You are working with, which makes it
easier to work with you. If you make a mistake, you are the guide. The extent to
which you are receiving help. It is one thing that will work with your staff.
3) Post conventional:
I base this on yourself is whether you want to work. If you think it
would work that would benefit me. Do you think that will work in your job will be to
create affordable. Because within the benefit.
 Evaluating The Performance Of Social Authority:
Social model pointing to four authoritative quality economic, ethical,
legal and discretionary responsibilities have been distributed to partners. With the
quality of a company's social impact is four feet across the farm.
1) Economics Responsibilities:
Economics of social responsibility are more
responsible than previous standards. Above all, there are business plans, the
economic unit of society to produce the quality of basic goods and services. The
owners of the shareholder and societal responsibility to maximize the profit plays.

11. 2) Legal Responsibilities:
All kinds of modern society, laws, and landlord business
are the rules and regulation. Legitimately as all rules and regulation reflects the
responsibilities of the invisible. Abuse of authority with respect to society is
considered important.
3) Ethical Responsibilities:
Responsibilities include ethical behavior. Codified law
and the corporation are not required in the interests of its services to. This chapter
has already described as the organization's ethical decision-makers of equity,
fairness and impartiality are working with. Its purpose is to respect the rights of
individuals. Individually for different treatment is only to provide relevant
activities.
4) Discretionary Responsibilities:
It is the responsibility of the organization, the
social and economic needs volunteers to share the recipe is not desired by the
organization.